Land Rover New Range Rover Complaints

65 consumer complaints on file.

#10216455January 29, 2008
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE DRIVING MY 2003 RANGE ROVER ON THE FREEWAY, THE FRONT DIFFERENTIAL SUDDENLY FAILED WITH NO ADVANCE WARNING. LOST ALL PROPULSION. WAS BARELY ABLE TO GLIDE ONTO THE SHOULDER. THIS IS A KNOWN, SIGNIFICANT SAFETY DEFECT THAT SHOULD HAVE BEEN ADDRESSED ALREADY. ONLY HAVE 50,000 MILES ON THE CAR. IT IS WELL MAINTAINED. REQUIRES TOTAL REPLACEMENT OF THE FRONT DIFFERENTIAL BY THE DEALER. THERE IS A 2 WEEK DELAY IN GETTING REPLACEMENT PARTS; THIS IS A WELL KNOWN, TOO-COMMONLY-OCCURRING DEFECT. RANGE ROVER SHOULD BE PROTECTING THEIR REPUTATION BETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212184December 18, 2007
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
2004 RANGE ROVER WENT DEAD IN THE MIDDLE OF THE STREET DUE TO SHAFT/DIFFERENTIAL FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212247December 18, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT
DRIVING ON HIGHWAY AND TRANSMISSION FAILED. 2004 LAND ROVER RANGE ROVER WITH 53K MILES. FRONT DIFFERENTIAL AND DRIVE SHAFT SPLINES WORN DOWN. REPAIRED AND REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211066December 6, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE FRONT DIFFERENTIAL HAS MALFUNCTIONED TWICE IN THE PAST 18 MONTHS. THE VEHICLE COMES TO A NEAR SCREECHING HALT WHEN THIS HAPPENS, BOTH TIMES AT HIGHWAY SPEEDS AND IS UNSAFE. THE FIRST TIME IT WAS REPLACED; IT IS CURRENTLY IN THE SHOP FOR THE SECOND REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209922November 26, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), EQUIPMENT:MECHANICAL, EQUIPMENT
WHILE DRIVING ON THE FREEWAY @ ABOUT 65 MPH A LOUD SCREECHING NOISE JUST CAME OUT OF NO WHERE THEN THE VEHICLE WOULD NOT ACCELERATE WHEN PUTTING YOUR FOOT ON THE GAS & WHEN I TRIED TO ACCELERATE IT WAS ACCOMPANIED BY MORE LOUD GRINDING NOISES! WE WERE ALMOST KILLED ON THE FREEWAY BECAUSE WE WERE IN THE FAST LANE & THE CAR LOCKED UP!!! I HAD TO HAVE IT TOWED HOME @ A COST OF $300. THERE WAS AN INVESTIGATION OPENED FOR HER PROBLEM ACTION # EA0712 FOR COMPONENT POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, POWER TRAIN:DRIVELINE:DRIVESHAFT. PRIOR TO THIS I HAVE HAD NO PROBLEMS OR ANY SIGNS OF ANY PROBLEM WITH MY 2004 RANGE ROVER HSE. I CALLED RANGE ROVER TODAY (MONDAY 11/26/07) @ 1-800-637-6837 AND WAS RUDELY ADVISED BY THE REP. THAT SHE WASN'T A AUTO MECHANIC & THAT I WOULD HAVE TO DEAL WITH IT WITH MY LOCAL DEALERSHIP. I CAN'T IMAGINE THIS JUST BEING A NORMAL ROUTINE PROBLEM IN OWNING THIS CAR & WOULD LIKE A ANSWER. I LOVE MY ROVER BUT CAN'T AFFORD TO HAVE THIS HAPPEN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206989October 26, 2007
POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NORMAL DRIVING ON ASPHALT PAVEMENT AT APPROXIMATELY 45 MPH. FRONT DRIVE SHAFT, AND OR, FRONT DIFFERENTIAL FAILURE. RESULTED IN INABILITY TO DRIVE VEHICLE. THIS IS SECOND TIME THIS HAS HAPPENED OVER THE LAST 15,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205640October 15, 2007
SUSPENSION, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EQUIPMENT:ELECTRICAL, EQUIPMENT:MECHANICAL, EQUIPMENT, POWER TRAIN:DRIVELINE:DRIVESHAFT
WHILE DRIVING AT SPEED IN EXCESS OF 60MPH THE SUSPENSION, TRANSMISSION, DRIVESHAFTS FAILED MULTIPLE TIMES. REQUIRE TOW SERVICED EACH TIME DUE TO COMPLETE POWERFAILURES. VEHICLE LOCKED AND FORCED ME INTO EMERGENCY LANE ON THE NJ TURNPIKE. LANDROVER REPLACED ONLY THE BATTERY AND ALTERNATOR THE FIRST TIME AND 3 MONTHS LATER THE FAILURE HAPPENED AGAIN , AND THEY REPLACED THE BATTERY AND ALTERNATOR AGAIN. VEHICLE HAS ELECTRONIC PROBLEMS I HAVE HAD SPEAKERS,ECU SENSORS, STEERING WHEEL MOTOR, PARKING SENSORS ALL REPLACED IN A 12 MONTH SPAN OF A 2 YEAR LEASE. LANDROVER WILL NOT HELP ME OBTAIN A SAFE REPLACEMENT FOR THE REMAINED OF MY LEASE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10204582October 1, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
FRONT DIFFERENTIAL FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204362September 28, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE DRIVING ON THE EXPRESSWAY THE FRONT DIFFERENTIAL WENT OUT ON MY 2003 RANGE ROVER WITH ONLY 52,000 MILES. I WAS DRIVING 60MPH WHEN THE VEHICLE LOST POWER FROM THE TRANSMISSION AND I ALMOST LOST CONTROL OF THE VEHICLE IN TRAFFIC. I WAS ALMOST REAR-ENDED AND WAS UNABLE TO STEER VEHICLE TO SIDE OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201883September 5, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
CATASTROPHIC FAILURE OF FRONT DIFFERENTIAL AT 65 MPH. NO WARNING SIGNS. VEHICLE UNABLE TO DRIVE. TOWED TO LANDROVER WALNUT CREEK, CA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201298August 30, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT, EQUIPMENT
2-9-05-DRIVING ON THE HIGHWAY. VEICHLE SHUT DOWN ON MOTORWAY, VEHICLE MAKING LOUD GRINDING NOISE WILL NOT MOVE IN ANY GEAR. HAD TO WAIT TO BE TOWED BACK TO DEALERSHIP. IT WAS A FAULTY FRONT FIF ASSEMBY.REPLACE FRONT FIFF AND ALIGN. REPLACE DRIVE SHAFT. 8-23-07-DRIVING ON A HIGHWAY. VEICLE MAKING GRINDING NOISE WHILE ON THE HIGHWAY. HAD TO PULL OVER THE CAR WOULD NOT ACCELERATE. CAR WAS TOWED INTO SHOP AFTER 4 HOURS OF WAITING ON THE HIGHWAY AND BEING TOWED. FRONT DIFF AND DRIVE SHAFT SPLINES STRIPPED. REPLCED FRONT DIFF AND DRIVESHAFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197419July 25, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT
ON 7/22/07 MY 2004 LAND ROVER RANGE ROVER WITHOUT WARNING AND TRAVELING APPROX 20MPH STARTED MAKING A VERY LOUD GRINDING NOISE AND CAME TO A HALT. I PUT IT IN PARK AND THE NOISE WAS GONE. THEN I SHIFTED IT INTO DRIVE AND AGAIN GRINDING NOISE AND NO MOVEMENT. I SHUT IT DOWN AND CALLED FOR A TOW (FLATBED). AT THE REPAIR SHOP (NOT DEALER - THE DEALER SAID THEY HAVE NOT HEARD OF THIS ISSUE) TOLD ME THIS IS COMMON WITH RR 2003-05 MODELS. SINCE IT IS A COMMON PROBLEM AND A CLEAR MANUFACTURE DEFECT, LAND ROVER OR THE FORD MOTOR GROUP SHOULD BE HELD LIABLE AND RECALL ALL AFFECTED MODELS AND REPAIR THEM. I HAD TO PAY $2600.00 FOR A NEW DIFFERENTIAL AND DRIVESHAFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196388July 15, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2004 RANGE ROVER DIFFERENTIAL FAILURE. THE VEHICLE FAILED TWICE IN TRAFFIC AND JUST SHUT DOWN, I HAD TO HAVE IT TOWED. I AM LUCKY TO BE ALIVE, THIS PROBLEM WAS VERY DANGEROUS, WHEN I DID RESEARCH ON THE VEHICLE I WAS SHOCKED TO LEARN THAT IT HAS NOT BE RECALLED. THE DEALER WILL HIT YOU FOR COST EVERYTIME, IT WAS A RACKET AND A SHAME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196411July 15, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DIFFERENTIAL FAILURE ON MY 2003 LAND ROVER RANGE ROVER. ALMOST GOT KILLED WHILE TRAVELING ON THE FREEWAY AT 65 MPH WHEN ALL OF A SUDDEN COMPLETE LOSS OF POWER. STOPPED AND PUT IN PARK AND VEHICLE STILL MOVED!! FINALLY USED HANDBRAKE TO STABILIZE AND CALLED A TOW TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10196095July 11, 2007
POWER TRAIN:DRIVELINE:DRIVESHAFT
2003 RANGE ROVER, I WAS DRIVING AT 50 MPH ON THE HIGHWAY WHEN WITHOUT ANY PRIOR WARNING THE CAR MADE A VERY LOUD METALLIC GRINDING NOISE. A WARNING MESSAGE TOLD ME TO IMMEDIATELY PUT INTO NEUTRAL, I WAS DOING 50 MPH IN MORNING RUSH HOUR TRAFFIC. THE CAR LOST DRIVETRAIN POWER, AND I WAS LUCKILY ABLE TO CHANGE LANES AND COAST INTO THE BREAKDOWN LANE, NARROWLY MISSING A PILE UP ACCIDENT. THE CAR WAS FLAT BEDDED TO A LAND ROVER DEALERSHIP. THEY TOLD ME THAT THE FRONT DIFFERENTIAL/DRIVESHAFT WAS BURNED OUT. I ASKED IF THIS WAS A COMMON PROBLEM ON THIS VEHICLE. THEY SAID YES! SEEMINGLY IT COULD HAPPEN ANYWHERE BETWEEN 30000 AND 100000 MILES . THIS CAR HASD 7500. MILES ON IT) I ASKED IF RANGE ROVER KNEW ABOUT IT AND HAD RECALLED THE CAR. THEY SAID THAT RANGE ROVER HAD BULLITINS SINCE 2003 AFTER THE CAR WAS INTRODUCED, BUT HAD NOT ACCEPTED THIS AS A FAULT OR ISSUED ANY SAFETY RECALLS. THIS WAS A DISGRACE, AND THE NHTSA NEEDED TO ADDRESS THIS. THE PROBLEM WA S WELL DOCUMENTED ON THE RANGEROVER.NET WEBSITE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196138July 11, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT
FAILURE OF FRONT DIFFERENTIAL/DRIVESHAFT ON A 2003 LAND ROVER RANGE ROVER WITH 48,000 MILES. NO ACCIDENT INVOLVED, EXCESSIVE WEAR IDENTIFIED BY DEALER DURING ROUTINE SERVICE AND CLANKING"NOISE IDENTIFIED BY OWNER UPON SHIFTING FROM REVERSE TO DRIVE. PROBLEM WAS CONSISTENT WITH OTHER REPORTED FAILURES IN SAME MODEL WITH BMW DRIVE TRAIN. DIFFERENTIAL/DRIVESHAFT WAS SERVICED TWICE IN 2004- ONCE DUE TO AN OWNER COMPLAINT OF A GRINDING NOISE COMING FROM THE FRONT DIFFERENTIAL ,AND ONCE DUE TO A SERVICE BULLETIN FROM LAND ROVER. DIFFERENTIAL WAS REPLACED ON 11 JULY 2007 AT A COST OF $2300.00 TO VEHICLE OWNER. LAND ROVER CONTINUED TO LACK ACKNOWLEDGMENT OF PROBLEM AND FAILURE TO ISSUE A FORMAL RECALL WAS CREATING A SAFETY HAZARD FOR OWNERS OF PRE JAGUAR DRIVE TRAIN RANGE ROVER . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193750June 19, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT
I WAS STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN VEHICLE MOVED FOR ABOUT HALF A BLOCK THEN THERE WAS THIS NOISE COMING FROM THE FRONT THAT IMMEDIATELY DISABLED THE TRUCK IN TRAFFIC . THE TRUCK JUST STOPPED INSTANTLY, ENGINE STILL RUNNING, BUT TRUCK WON'T MOVE. I HAD IT TOWED TO THE DEALER, AND WAS TOLD IT WAS A FAULTY DIFFERENTIAL AND DRIVESHAFT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193009June 12, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2003 RANGE ROVER HAD FRONT DIFFERENTIAL REPLACED AT 50K MILES. AT 80K MILES CAR WAS BEING DRIVEN 30MPH AND SUDDENLY MADE LOUD GRINDING NOISE AND COASTED TO A STOP IN A HIGH SCHOOL ENTRANCE. AT THIS POINT THE VEHICLE COULD NO LONGER MOVE UNDER IT'S OWN POWER. THE VEHICLE HAD TO BE TOWED FOR REPAIR. FORTUNATELY THIS INCIDENT OCCURRED AT LOW SPEEDS. HAD THIS INCIDENT OCCURRED ON A BUSY HIGHWAY HIGHER SPEEDS, IT IS UNCLEAR IF WE WOULD HAVE BEEN ABLE TO SAFELY NAVIGATE OUR WAY OUT OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193067June 12, 2007
SERVICE BRAKES, HYDRAULIC
CAR IS A 2003 RANGE ROVER HSE AND HAS ONLY 41K MILES ON IT. WHEN MY HUSBAND STOPPED AT THE CORNER TO TAKE A RIGHT TURN, THERE WAS A HORRIBLE METAL-ON-METAL GRINDING SOUND. THE CAR WAS INOPERABLE AND HAD TO BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190924May 16, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT
I NOTICED A LOSS IN POWER TO THE LAND ROVER RANGE ROVER. ALSO NOTICED A CLUNKING NOISE FROM THE FRONT OF THE SUV. THE SUV WAS NOW IN THE SHOP FOR A REPAIR THAT WAS COMMON ON THE RANGE ROVER TO REPLACE THE FRONT DIFFERENTIAL AND THE DRIVESHAFT. IF I HAD NOT BEEN ALERT TO THE NOISE WHEN I HAD THE WINDOW DOWN I MIGHT HAVE EXPERIENCED A HAZARDOUS SITUATION ON THE HIGHWAY. THE FIX AT THIS TIME WAS JUST REPLACE THE PARTS WITH NEW ONES, BUT I UNDERSTOOD THAT THIS WAS NOT ADDRESSING THE PROBLEM, BUT JUST PROVIDING A TEMPORARY SOLUTION UNTIL SUVWAS OUT OF WARRANTY PERIOD. *AK THE SUV IS A 2004 RANGE ROVER WITH 33K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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