Kia Telluride Complaints

2,086 consumer complaints on file.

#11614539September 13, 2024
UNKNOWN OR OTHER
I closed the sunroof and heard a noise. The sunroof would not close and looks to have came out of the track. Now it is stuck partially open. I am not able to drive in the rain. I have tried to self diagnose and it looks like the bug deflector broke and caused the sunroof to misalign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614467September 13, 2024
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2020 Kia Telluride. The contact stated that while reversing, after releasing the brake pedal, the vehicle unintendedly accelerated to 4 MPH. While driving, after releasing the brake pedal, the vehicle independently accelerated. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 38,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614290September 12, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
Sunroof started to open and came off track and bent the tracking system beyond repair. Sunroof stuck in half open position and tilted or wedged in open position. Concern that it would fly off when driving and could not shut it to protect the interior in case of rain. There has already been a recall on the Kia Sorento sunroof moving tracking system in the recent past. This should be taken into consideration to have this be a recall on the Kia Telluride.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613452September 9, 2024
UNKNOWN OR OTHER
The sunroof became stuck while attempting to open. It would not close and further inspection showed that parts of the sunroof had broken. This seems to be a bigger issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613656September 9, 2024
ENGINE, UNKNOWN OR OTHER
Vehicle started on fire and burned up while parked. Fire came from the engine compartment. Unknown from exact location in engine compartment.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11613455September 9, 2024
SUSPENSION
There is an ongoing problem with the NIVOMAT self-leveling shocks on every model year of this vehicle. The problem occurs at nearly every speed but is more noticeable at lower speeds (35mph or less) while going over uneven terrain or hitting small bumps. The vehicle produces a clunking noise from the rear of the vehicle and there is no cushioning or rebounding from going over the bump or uneven terrain. Instead, there is more of a jolting knock when hitting small bumps and a constant bouncing around/floating feeling while driving over uneven terrain. This is dangerous because passengers and cargo in the vehicle gets bounced around and the vehicle gets harder to control especially at higher speeds. Many of these shocks are failing early in the life of the vehicle. Mine is at 27K miles, however I believe the problem started before and probably closer to 18-20K miles. Kia knows about this issue but has failed to come up with a reliable solution. This is four model years now with the same issue. Kia has released TSB after TSB on this, only replacing certain parts of the shock (isolators, etc.). However, there are still reports of replacement parts and even new full shock assemblies failing around the same amount of milage. It would be great if a wider recall can be issued to address this ongoing problem that seems to affect every model year so hopefully Kia can find a more reliable, quality part to replace the consistently failing part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613449September 9, 2024
POWER TRAIN
There is an ongoing problem with the AWD coupler on every model year of this vehicle and other KIA/Hyundai AWD vehicles. The problem occurs at lower speeds (35mph or less) while turning, and/or when starting from a stop turning either left or right. The vehicle produces a binding or slipping feel in the rear wheels along with a clunking noise from the rear of the vehicle. This is dangerous because the vehicle loses traction/power when its needed most during slit second decisions. Many of these couplers are failing early in the life of the vehicle. Mine is at 27K miles, however I believe the problem started long ago, closer to 15K miles. Kia knows about this issue but has failed to come up with a reliable solution. This is four model years now with the same issue. Kia has released TSB after TSB on this, and even recalled it early in the life of their debut model, the 2020. However, there are still reports of replacement parts failing again around the same amount of milage. It would be great if a wider recall can be issued to address this ongoing problem that seems to affect every model year so hopefully Kia can find a more reliable, quality part to replace the consistently failing part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613448September 9, 2024
UNKNOWN OR OTHER
Description of Problem: Component/System: Windshield Failure/Malfunction: The windshield on my 2022 KIA Telluride developed a 6-inch crack that rapidly expanded to approximately 27 inches over the course of one night while the vehicle was parked in my garage. The crack appeared without any visible external impact or cause. Safety Risk: The sudden and significant expansion of the crack compromises the structural integrity of the windshield, posing potential safety risks for the driver and passengers, including impaired visibility and reduced impact protection. Confirmation/Reproduction: While the issue has not yet been confirmed or reproduced by a dealer or independent service center, I have found numerous online complaints from other KIA Telluride owners experiencing similar issues with their windshields cracking without apparent reason or after minor impacts such as small stones. Inspection: The vehicle and component have not been inspected by the manufacturer, police, insurance representatives, or any other parties at this time. Warning Symptoms: There were no warning lamps, messages, or other symptoms prior to the crack’s appearance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613254September 7, 2024
STRUCTURE:BODY
The sunroof came off the track on the passenger side as I was trying to open it fully.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613196September 7, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My dealer installed new software that sets the parking brake when the shifter is put in the park position. When I'm driving the car and stopped at a red light and open my door to let an insect out or spit or to make sure the door was closed completely or whatever the reason, the parking brake is set even though the car is still in drive and my foot is on the brake. This is fine. However, when I close the door, release my foot from the brake pedal and press the accelerator, the parking brake remains engaged. I feel that this can lead to safety issues if a driver is not aware of why their car will not move. They can become a traffic hazard or attempt to drive their car with the parking brake still engaged. My Kia dealer said that's the way it is and they cannot do anything to change it. I also reported this issue to Kia directly but have not yet received a reply.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612553September 4, 2024
UNKNOWN OR OTHER
Inferior windshield and door safety glass. Had to replace drivers side window twice and now our front windshield has a chip not caused by any object and is starting to spider crack and will need replacement for what will be the 3rd glass replacement needed in less than a year. 1st incident drivers door $503.00 09/25/2023. 2nd Driver window replaced 05/06/2024 warranty covered. 3rd incident windshield chip and cracked. Dealer appointment not until 09/16/2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611913August 31, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle will randomly hit the brakes hard and the collision warning system goes off. This happens when there is no obstacle or vehicle near the vehicle. It happens on 6 lane highways and the interstate. It almost caused numerous accidents before Paramount Kia's solution was to disable the navigation assisted automatic braking system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611639August 29, 2024
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
Vehicle began having issues around 60,000 miles. Stutters and slips between 2nd and 3rd gear. When on an incline the issue is much more prevalent. On a steep incline, the vehicle is like lurching it is so prevalent and it feels as though the vehicle is going to give up. Around 45 mph, the vehicle begins vibrating; as speeds increase, the shaking (left to right) becomes increasingly violent. At times, it feels as though the vehicle is going to shake off the road. The issues I primarily when accelerating, and when the gas pedal is released, the shaking slows almost to a stop. Tires, balance, and alignment checked multiple times over the course of the issue and tires are changed seasonally. Took to dealership multiple times to be told there was no issue with the vehicle and it was operating properly. Just over 100k miles, back at the dealership and there is suddenly an issue found. Was told at dealership that passenger side front axle inner race is damaged and needs replaced. Took vehicle to local mechanic since dealership had jerked us around so much over the issues, not repairing, keeping car for extended amounts of time without a loaner vehicle, etc. Local mechanic did a lot of research. This is a common complaint of the Telluride and Kia is aware but is not doing anything about it. Mechanics recreated issue immedately said rear driveshaft had movement it shouldn't and replaced. They also serviced the transfer case and transmission. There is a TSB issued on this, but research suggests that it is not resolving the problems and kia dealerships are not acknowledging the issue until out of warranty and TSB doesn't cover the repairs even though it is faulty manufacturing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611664August 29, 2024
EXTERIOR LIGHTING
The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V1480000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611583August 29, 2024
VISIBILITY/WIPER
A small rock hit my windshield on my way to work but did not initially appear to cause damage. Upon arriving at work I made no notice of any visible cracks or damage. Went in to the office, worked 8 hours, proceeding to get in my Telluride, removed my sunshade and noticed about an 18" to 24" long crack in my winshield running right down the middle. It was mindblowing how bad the crack was after a day that was not extremely hot or cold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611425August 28, 2024
VISIBILITY/WIPER
Our telluride was less than a week after purchase and driving down the street when my wife heard a crack and a small crack appeared in lower driver side of the windshield. Before reaching home within the hour, the crack has spread across half the windshield. I dont believe there was a point of impact to cause the crack. It just happened spontaneously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611123August 27, 2024
SEATS
The contact owns a 2022 Kia Telluride The contact received notification of NHTSA Campaign Number: 24V407000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the contact noticed that the front power seat became inoperable. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the power seat slide knob had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was not made aware of the failure. The failure mileage was approximately 16,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611103August 27, 2024
ELECTRICAL SYSTEM
Kia has failed to remedy this in a timely manner. From the day I called to schedule when I received recall, appt was 3 weeks out. Kia then cancelled the appt and when I asked why they said they needed VIN to order part which I provided and they rescheduled the appt. I showed up for appt and they said they needed to look at car for which part (which they were to order a week prior when I provided vin and recall info). Stated it would be a week and they’d have the part and it fixed. Now are saying they have no clue when they can get us in and are not telling us if they have the part or not. This is our only vehicle and cannot drive it as it states it can catch on fire parked or while driving. I have two small children, one with medical needs. We need our vehicle and when I explained this to Kia Diehl in hermitage the manager laughed in my face. Every time I call it’s a different story. Kia is refusing to fix in a timely manner or provided rentals. I am making my car payment on a brand new 2024 vehicle that I cannot drive without reimbursement or able to receive service for a vehicle that can catch on fire. We have contacted the Kia Diehl parts 3x with no returned call on an update on when the part will be in. We were told today even if they had the part they have no upcoming appts open to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610730August 25, 2024
POWER TRAIN, ENGINE
The vigils when turning left or right makes a grumbling sound from the rear or transmission. Took the car to Kia in Huntsville. Al and they keep saying they don’t hear anything. You can clearly hear it. I have video recording. Seem like they don’t want to cover what is broken. It could possibly be the transmission case/ coupler because it’s an AWD. Next I will be filing a law suite.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610235August 22, 2024
UNKNOWN OR OTHER
The paint on my pearl white 2020 telluride is peeLing off in sheets in the roof. The car has less than 100,000 miles and should not be doing this. Multiple people including the ones in a lawsuit with kia have had this problem and it needs to be addressed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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