Kia Telluride Complaints

2,086 consumer complaints on file.

#11621150October 21, 2024
VISIBILITY/WIPER
Windshield cracked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620723October 18, 2024
ENGINE
Engine is burning oil deal ship says noting is wrong with the car so then where is the oil going if it does not have any leaks at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620542October 18, 2024
EXTERIOR LIGHTING
The headlights perform poorly when fully functional, one is out and when I replaced the light it still is not working and now that one is out I am scared to drive at night for fear of hitting a child or pet in my complex. And i will not allow my son to drive because he may get seriously hurt as well. This issue needs to be resolved as to why the headlights just go out and are not fixable with a bulb replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620378October 17, 2024
VISIBILITY/WIPER
One morning when I went to get into my car I noticed a large crack approximately 12in in length across my windshield. There had been no noticeable chips in the windshield prior and there was no sign of being hit of any kind. I took the car to be looked at by a family member in glass and he said the issue is a manufacturing issue and the glass is thin and unsafe. The dealer said they won’t replace because it isn’t in the date range involved in the class action lawsuit. Since this I have had several more chips and the crack now runs all the way across the glass and extends up and down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620480October 17, 2024
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sunroof/moonroof will no longer close. It is stuck in the open position and this will cause water to enter the cabin if it rains. The vehicle was examined by the dealer and they confirmed that a component is fault and will need to be replaced. No warning lamps or additional symptoms were noticed prior to the sunroof malfunctioning. The vehicle only has 44,100 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619988October 15, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
Was opening the sunroof and heard a popping sound. Wind deflector arm broke and now the sunroof will not close all the way leaving the risk of interior of car getting wet and creating mold since I live in an already humid climate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619570October 13, 2024
UNKNOWN OR OTHER
Paint peeling from 2020 Kia Telluride. It seems to be a known issue with many Kia Telluride owners experiencing the same paint defects. This is a serious quality issue, I've had many vehicles for 10+ years and never experienced the issues I'm having with this car. The car has under 50000 miles and for it to be peeling like this seems to be a manufacture defect. Kia has refused to fix the issue as they claim its not under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619564October 13, 2024
UNKNOWN OR OTHER
Sunroof shattered while driving. Nothing struck the glass, we were not around any other vehicles, etc. it just exploded. The slide was closed, so no glass fell in vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619486October 12, 2024
UNKNOWN OR OTHER
The sunroof snapped when opening appears the wind deflector had broken in the corners
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619412October 11, 2024
UNKNOWN OR OTHER
I have it so the doors do not automatically unlock when I arrive somewhere. When I arrive at a destination and put the car in park, the people in the backseat cannot pull the handle to get out. If the child safety lock (which is a button on the door handle with the window and lock buttons) is ON, the back windows and the door latches do NOT work. If the child safety lock is OFF, the windows work but the door still cannot be opened using the latch. This seems like a safety issue to me, since most people will reach for the latch in an emergency, but they can't get out. I have to push the unlock button form the driver door. If it is pushed on the front passenger door, it will not unlock the back doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618774October 8, 2024
ENGINE, POWER TRAIN
We contacted Kia US after taking the Kia Telluride to a Kia service station for an oil change.The service tech told us that they were not going to do an oil change because,”the Telluride was a ticking time bomb.” This was said in front of the Kia service Mgr.We were very nervous driving the vehicle because no one explained what that meant.Shortly after the service appointment, the Telluride’s engine caught on fire.We call Kia US that same day to open up a case.We explained all the issues we had with the Telluride (windshield issues, headlight issues, main display screen issues, luggage rack issues, sunroof, drive shaft, wiper fluid filter issues), to include the engine. After paying an attorney to provide all documents that Kia US requested from us, including every oil change receipt for the Telluride, Kia US only offered to only pay for the parts for the driveshaft/engine fire issues. To make matters worse, the Kia service department said that the 100+ parts needed to repair the engine, were on back order. Our Telluride’s engine caught fire in April and Kia US has done nothing for us, even though the issues are under 2 recalls. This is unacceptable for a manufacturer to ignore recalls, especially when it comes to the safety of people, families and children. We contacted Kia US for 6 months with no help from them. We sent registered/certified letters to Kia US executives, legal Dept, Kia Finance and the last communication from Kia US was that they are not doing anything for us- no repairs for the recalls, even though we mentioned the recalls associated with our Vin/Telluride. They are completely disregarding the entire situation. Since then, we have had to find another option for transportation since we have been without the Telluride for 6 months. Kia US needs to take back the Telluride and either provide us with a safe/working vehicle or reimburse us for what we have spent on the Telluride. Thank you for your assistance. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11618335October 6, 2024
STRUCTURE:BODY
White Pearl paint flaking off front of car above windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618256October 5, 2024
UNKNOWN OR OTHER
Paint peeling off car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618084October 4, 2024
ENGINE
The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,335.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618156October 4, 2024
POWER TRAIN
I was driving and stopped in the center lane and the SUV would not move. I was left in an unsafe position. I was there about 10-15 min and got pushed out of the road. I turned the suv off and on a few times with no difference in response. I let the suv sit there about another 5 min and was able to move the suv and the problem has not occured today but it does seem to be shifting a little hard and have noted that recently. I saw something online about NHTSA ID numbers 11425571 and 11354498. that might be relivent but I was trying to to find more information on those.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617978October 3, 2024
UNKNOWN OR OTHER
Sunroof wouldn’t slide back to open, but the back of the sunroof tilted opened. Now it doesn’t close completely and dealership said can’t close it and it would be $4700 to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617963October 3, 2024
SEAT BELTS
After sunroof repair seatbelt no longer functioning. Track seemed stuck so unable to retract seatbelt. Dealer said they had to take seatbelt apart for sunroof install and they didn’t put it back correctly. Took 2 days for repairs to be completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617960October 3, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sunroof track broken, causing it unable to be closed. Dealer covered with tape until parts able to be ordered approx. 5 days later. Tape flew off while driving on highway with potential for an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617937October 3, 2024
UNKNOWN OR OTHER
The sunroof glass of the Kia Telluride EXPLODED while driving on the freeway. It sounded like a gun fired off inside the vehicle. NOTHING hit the glass to cause this to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617929October 3, 2024
SERVICE BRAKES
Received a software "fix" that engages my parking brake every time I turn off the engine. I don't want the parking brake engaged each time I stop - the potential for freezing in place due to cold or rust is too much. Not even sure what this "fix" was supposed to resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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