Kia Sorento Complaints

10,397 consumer complaints on file.

#10256633January 28, 2009
ELECTRICAL SYSTEM
IN FEBRUARY OF '06 WE BOUGHT A NEW KIA SORENTO. AFTER THE 1ST YEAR WE HAVE HAD TO REPLACE 4 HEADLIGHTS. 2 TAIL LIGHTS, 2 DOME LIGHTS AND 1 CLOCK. CLOCK AND DOME LIGHT WERE COVERED UNDER WARRANTY BUT NOT THE HEADLIGHTS. THE 3RD HEADLIGHT WAS REPLACED LAST WEEK ON 1/19/09 (PASSENGER SIDE) AND THE DRIVERS SIDE REPLACED TODAY 1/28/09. ALSO WHILE ON VACATION IN THE SUMMER OF '08, THE BATTERY HAD TO BE REPLACED. KIA HAS TO BE AWARE OF THIS PROBLEM BUT HAS FAILED TO ACKNOWLEDGE IT WITH FREE REPLACEMENTS. HOWEVER, THE SERVICE DEPT. DID TELL ME THAT IN THE PAST 2 YEARS HE HAS REPLACED MORE HEADLIGHT BULBS THAN YOU COULD IMAGINE. IF THIS IS INDEED AN ELECTRICAL PROBLEM, HOW SAFE IS MY WIFE DRIVING THIS AUTOMOBILE. I HAVE CALLED THEIR CORPORATE OFFICE WITH MY CONCERN AND THEIR RESPONSE HAS BEEN, "WELL HEADLIGHTS DO BURN OUT" . I DO KNOW OF OTHER OWNERS WHO HAVE HAD THE SAME PROBLEM. PLEASE HELP BEFORE SOMEONE IS INJURED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254025January 6, 2009
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING IN A SNOW STORM AT 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A PINE TREE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. HE WAS WEARING HIS SEAT BELT AT THE TIME OF THE CRASH, BUT HIS HEAD STILL STRUCK THE WINDSHIELD. THE CONTACT WANTS TO KNOW WHY THE AIR BAGS FAILED TO DEPLOY DURING THE HIGH SPEED CRASH. THE FAILURE MILEAGE WAS 43,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10252810December 26, 2008
EXTERIOR LIGHTING
I OWN A 2005 AND A 2006 KIA SORENTO EX. IN BOTH VEHICLES I MUST REPLACE LIGHTBULBS CONTINUALLY. ON AVERAGE, I REPLACE HEADLIGHTS APPROXIMATELY ONCE EVERY 60 TO 90 DAYS. BRAKE LIGHT BULB REPLACEMENT IS LESS FREQUENT, BUT DOES OCCUR OFTEN WITHIN THE YEAR. THERE IS OBVIOUSLY A PROBLEM WITH THE ELECTRICAL SYSTEM IN THESE VEHICLES BUT KIA WILL NOT ACKNOWLEDGE ANY PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252680December 23, 2008
AIR BAGS
REFERENCE NHTSA ITEM NUMBER 10015248 -- TSB# 029 2003 KIA SORENTO -- AIR BAGS PURCHASED CAR IN 8/2003 AND HAS HAD PROBLEMS WITH AIR BAG COMING ON AND OFF OVER THE PAST 5 YEARS. NOW THE CAR HAS BEEN IN AN ACCIDENT AND IS THREE MONTHS OUT OF WARRANTY, THE DEALERSHIP IS NOT INCLINED TO COVER THE EXPENSE TO REPLACE THE "ADU" BUT RATHER WISHES TO CHARGE ME MORE THAN $500. MY DAUGHTER WAS IN A SCARY ACCIDENT AND AIRBAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10251641December 13, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY
I BOUGHT MY 2004 SORENTO NEW. IN MAY 2008 AND AT 64,000 MILES THIS YEAR THE WATER PUMP STARTED LEAKING. I TOOK IT INTO THE LOCAL KIA DEALERSHIP AND THEY SAID IT WAS UNDER A RECALL AND REPLACED IT. THEY ALSO RECOMMENDED A TIMING BELT CHANGE AT THAT TIME AND I DID THAT TOO. AFTER I LEFT THE DEALERSHIP AND DROVE INTO MY GARAGE, WATER WAS POURING OUT FROM UNDERNEATH THE PASSENGERS SIDE TIRE, WHERE THE RESERVE TANK WAS. I TURNED AROUND TOOK IT RIGHT BACK AND SHOWED THEM. THEY SAID IT WASN'T ANYTHING THEY DID TO BUST IT, IT MUST OF BEEN THAT WAY ALREADY. I INFORMED THEM THAT I KNOW IT WASN'T THAT WAY BECAUSE I HAD BEEN POURING TONS OF WATER IN IT UNTIL I COULD GET MY CAR IN FOR THAT APPOINTMENT SINCE THE WATER PUMP WAS LEAKING AND THE LEAKING BEFORE WAS COMING FROM THE CENTER OF THE CAR, NOT BY THE TIRE. I ALSO INFORMED THEM, THAT I KNEW THEY BUSTED BECAUSE THEY HAD TO PUT PRESSURE ON THE WATER PUMP LINE TO TEST IT AND THEREFORE IT WAS THERE FOUGHT. THEY STILL SAID EVEN THOUGH THEY DIDN'T DO IT THEY WOULD GO AHEAD AND REPLACE IT FOR FREE. WHY DO THEY NOT WANT TO OWN UP TO IT TO BEGIN WITH? IF I HAD NOT MADE A SCENE IN FRONT OF THEIR OTHER CUSTOMERS THEY WHERE GOING TO MAKE ME PAY FOR IT. I HAVE ALSO HAD THE WIPER PARK AREA BURN OUT. SMOKE STARTED COMING FROM MY WINDSHIELD ON HE INSIDE AND NOW THE HEATED WIPER PARK AREA IS NOT WORKING. IT WILL NEED A WHOLE NEW WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251504December 11, 2008
EXTERIOR LIGHTING
THE HEADLIGHTS AND BRAKELIGHTS ON MY VEHICLE (2003 KIA SORENTO EX) GO OUT APPROXIMATELY EVERY 3-4 MONTHS. I HAVE HAD TO REPLACE THEM AT LEAST 12 TIMES SINCE I GOT THE VEHICLE IN 2005. I HAVE HAD THE BULBS REPLACED BY THE DEALER 3 TIMES JUST TO MAKE SURE THAT IT WAS DONE CORRECTLY AND WITH THE KIA PARTS AND THEY STILL BLEW OUT. I HAVE REPORTED THIS PROBLEM TO KIA 4 TIMES. THIS IS A DANGEROUS SITUATION TO BE PUT IN AND I AM REQUIRED TO DRIVE QUITE OFTEN AT NIGHT. SEVERAL TIMES I WAS DRIVING AND SUDDENLY MY HEADLIGHTS OR BRAKELIGHTS WENT OUT WHILE I WAS ON THE HIGHWAY WHICH IS ALSO DANGEROUS AND INCONVENIENT. I FEEL THAT SOMETHING SHOULD BE DONE ABOUT THIS PROBLEM, BASED ON MY RESEARCH AND TAKING TO THE KIA DEALER IT IS A COMMON AND WELL KNOWN PROBLEM WITH 2003 KIA SORENTOS THAT THE HEADLIGHTS AND BRAKELIGHTS GO OUT ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251440December 10, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE
MY 22 YR SON. WAS DRIVING A KIA SORENTO, AT HIGHWAY SPEED ON 11/27/08 ON I-10 W IN HOUSTON, TX, JUST EAST OF LOOP 610. THE VEHICLE WAS A RENTAL FROM ENTERPRISE RENTAL CAR AND HAD CA. 4000 MILES ON THE ODOMETER. MY SON REPORTS HEARING A LOUD BOOM FROM THE ENGINE COMPARTMENT AND IMMEDIATELY NOTICED SMOKE COMING FROM THE DASHBOARD VENTS. HE IMMEDIATELY PULLED THE VEHICLE OVER TO THE MEDIAN SHOULDER AND EXITED THE VEHICLE, NOTICING DARK SMOKE COMING FROM THE HOOD, THEN FLAMES. HE PROMPTLY CALLED 911. THE OPERATOR SAID SHE HAD HIS VEHICLE FIRE ON THE OVERHEAD HIGHWAY CAMERA. MY SON IS A CULINARY STUDENT AND RAPIDLY RETRIEVED HIS VALUABLE KNIFE ROLL FROM THE REAR SEAT FLOORBOARD, BUT WAS UNABLE TO GET ANYTHING ELSE FROM THE VEHICLE BECAUSE OF THE HEAT AND SMOKE. HE SAYS THE FD ARRIVED WITHIN 5 MINS AND DOUSED THE ENGINE FIRE. THERE WAS EXTENSIVE FIRE DAMAGE TO THE FRONT PASSENGER COMPARTMENT AND LESS SO TO THE REAR PASSENGER COMPARTMENT. MY SON IS SMART, QUICK AND AGILE. THUS, HE SUFFERED NO PHYSICAL INJURY, BUT WAS QUITE DISTRAUGHT. HE WILL DO WELL. I AM AN EMERGENCY PHYSICIAN WITH 20 YRS OF EXPERIENCE. I HAVE VERY SERIOUS CONCERNS REGARDING THIS APPARENT CATASTROPHIC FAILURE THAT RAPIDLY RESULTED IN AN ENGINE AND VEHICLE FIRE. IT IS APPARENT THAT A DEFINITELY ADVERSE OUTCOME, INCLUDING SERIOUS INJURY AND/OR DEATH COULD RESULT IF THE OCCUPANTS WERE ELDERLY OR A FAMILY WITH CHILDREN IN PROPER RESTRAINTS, BOOSTER OR INFANT SEATS. ADDITIONALLY, MY SON REACTED RAPIDLY AND IMMEDIATELY PULLED OVER. ANOTHER TRAGIC SCENARIO COULD OCCUR IF THERE WERE A NARROW OR NO SHOULDER. THANK YOU FOR YOUR REVIEW AND ACTION. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10251445December 10, 2008
SUSPENSION
RECENT (6 MO. AGO) PURCHASE OF A 2004 KIA SORRENTO. AT TIME OF PURCHASE APPROX. 75,000 MI. LOGGED. TIRES APPEAR TO BE IN VERY GOOD.CONDITION. WITHIN A MONTH OR TWO OF PURCHASE, IT BECAME OBVIOUS THAT THERE WAS A TRACTION PROBLEM ON WET OR EVEN SLIGHTLY WET ROADS. AS OF TODAY, DEC. 10, 2008, I HAVE SKIDDED TWICE AND "FISHTAILED" ONCE, GOING VERY SLOWLY (20 MPH OR LESS) TODAY IT WAS BARELY SPRINKLING AND AS I LITERALLY CREPT AROUND A CORNER, THE CAR UNEXPECTEDLY BEGAN TO SWERVE AND FISHTAIL. IT WAS A LITTLE SCARY AND I'M SURE THE PEOPLE BEHIND ME FREAKED ME OUT... DESPITE MY SURPRISE, I TRIED NOT TO JERK THE WHEEL . THE CAR STRAIGHTENED UP AFTER A FEW TAIL END SWISHES BACK AND FORTH. I HAVE SEARCHED THE INTERNET RECENTLY AND HAVE SEEN CONSUMER REFERENCE TO "POOR TRACTION ON WET SURFACES" (UNDERSTATEMENT). I HAVE MENTIONED IT TO A KIA REPAIR SHOP, BUT WAS TOLD TO MAKE AN APPOINTMENT AND BRING IT IN. SINCE I DO NOT HAVE THOUSANDS FOR A MAJOR SUSPENSION (OR ?) REPAIR, I HAVE BEEN PRAYING FOR DRY WEATHER. I HAVE ALSO HEARD AND FELT STRANGE NOISES WHEN THE VEHICLE WAS ACCIDENTALLY SWITCHED TO 4 WHEEL DRIVE, BUT IT IS NOT APPARENT WHEN IN 2 WHEEL DRIVE. AND, THE TRANSITION FROM ONE GEAR TO ANOTHER IS NOT SOOTH AND IS A LITTLE SLOW. ANYWAY, THE MAIN ISSUE IS SKIDDING ON WET ROADS. I AM VERY SURPRISED THERE HAS NOT BEEN SOME KIND OF SAFETY ALERT OR RECALL. THANKS FOR LISTENING. THERESA ARNEY *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250474December 2, 2008
VEHICLE SPEED CONTROL
IDLER AIR CONTROL VALVE- BAD ON 2005 KIA SORENTO, 75, 000 MILES REPAIR COST STEVEN KIA WICHITA KS, $570.00 DEALER SAID THE VALVE WOULD NEED REPLACED, AND PINS CLEANED.. SYMPTOMS, VEHICLE DIES WHEN SLOWING DOWN WONT STAY RUNNING, CAR ONE TIME IDLED UP ON IT OWN AT A VERY HIGH ACCELERATION, SCARED ME, I HAD TO TAP THE GAS PEDAL IT DIDN'T WORK, THEN TURN OFF IGNITION SWITCH TO STOP CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250419December 1, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATES WHILE THE PASSENGER SEAT IS OCCUPIED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER APPROXIMATELY FOUR TIMES; HOWEVER, THE CONTACT BELIEVES THAT THE FAILURE HAS NOT BEEN REPAIRED. THE DEALER STATED THAT THEY NEEDED TO ORDER A PART FOR THE THIRD TIME. THE FAILURE MILEAGE WAS 7,634 AND CURRENT MILEAGE WAS 9,654. UPDATED 01/09/09. *LJ UPDATED 01/09/09*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250088November 28, 2008
AIR BAGS, STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED UNEXPECTEDLY AND RESTARTED AFTER SEVERAL ATTEMPTS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE MANIFOLD GASKET FAILED. THE VEHICLE WAS REPAIRED UNDER WARRANTY. ON SIX SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE CONTACT WAS RESPONSIBLE FOR THE REPAIR EXPENSE BECAUSE THE WARRANTY EXPIRED. THE AUTHORIZED DEALER REPLACED THE CRANKSHAFT, CRANKSHAFT SENSOR, TIMING BELT, AND DRIVE BELT. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 66,000. UPDATED 12/23/08 THE AIR BAG ILLUMINATED AND WOULD NOT GO OUT, EVEN WHEN SOMEONE WAS SEATED IN. THE HEADLIGHT WAS BLOWN, THE REAR HATCH WOULD NOT STAY UP. THE DEALER HAD TO ORDER HOOD STRUTS. UPDATED 12/23/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249388November 20, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
OVERHEATING , THE OVERFLOW AND FILLER TANK CRACKING OPEN ON THE BOTTOM OUT OF SIGHT . CAUSED ME TO REPLACE THE WATERPUMP AND THERMOSTAT BEFORE BEING ABLE TO FIND THE PROBLEM AND LEFT MYSELF AND FAMILY STRANDED. TOOK TO DEALER WHO FOUND THE CRACK AFTER CHECKING AND STATED THEY NATIONWIDE THEY HAD TO REPLACE OVER A HALF A MILLION TANKS ON THESE VEHICLES AT $200.PLUS PER JOB NOT TO MENTION THE COST OF CREATED PROBLEMS FROM THE OVERHEAT THEY ARE TALKING ABOUT MULTI MILLIONS OF LOSS TO CONSUMERS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248875November 15, 2008
EXTERIOR LIGHTING
HEADLIGHTS, TAILLIGHTS BLOW OFTEN AND FAKE CHROME PLATING ON DOOR INSIDE HANDLE PEELING AWAY AND CUTTING FINGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248575November 12, 2008
AIR BAGS:FRONTAL
I HAVE 2008 KIA SORENTO. ON THE EVENING I BOUGHT THE CAR, I WAS SITTING IN THE PASSENGER SIDE AND THE AIRBAG LIGHT CAME ON STATING THAT THE AIRBAG WAS OFF. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY SAID THERE IS A NATIONWIDE BACKORDER FOR THE PART AND NOT TO ALLOW ANYONE TO SIT IN THE FRONT SEAT. THIS WAS A MONTH AGO THEY STILL CANNOT GET THE PART. I WILL BE TAKING IT TO THE DEALERSHIP THIS FRIDAY TO SEE IF THEY CAN RESET THE COMPUTER. THEY SAID THEY HAVE HAD ALOT OF COMPLAINTS ON THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246933October 28, 2008
STRUCTURE
KIA SORRENTO INSIDE DOOR HANDLES: CHROME PEELS AND LEAVES SHARP JAGGED EDGES AND I CUT MY FINGERS EVERY DAY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10246364October 22, 2008
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2004 KIA SORRENTO WITH 57,000 MILES. I HAVE OWNED IT FOR 2 YEARS. THE HEADLIGHTS AND BRAKE LIGHTS CONTINUOUSLY GO OUT. I HAVE REPLACED EACH HEADLIGHT 4 TIMES IN THE PAST YEAR AND THE BRAKE LIGHTS HAVE BEEN REPLACED 5 TIMES IN THE PAST YEAR. THIS IS A SAFETY HAZARD AS I NEVER KNOW WHEN MY BRAKE LIGHTS ARE OUT UNLESS SOMEONE STOPS AND TELLS ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245795October 17, 2008
SERVICE BRAKES, HYDRAULIC
I BOUGHT THIS CAR NEW IN JULY 2006 IT HAD 200 MILES ON IT WHEN I DROVE IT OFF THE LOT. A WEEK AFTER I PURCHASED IT THE BRAKES WERE SMOKING ON THE DRIVERS FRONT SIDE, I TOOK IT INTO THE DEALER THEY SAID I HAD DRIVEN OVER SOMETHING AND IT WAS SIMPLY BURNING OFF (YEAH RIGHT) A MONTH LATER THEY BRAKES STARTED GRINDING I TOOK IT IN THEY RESURFACED THE ROTORS, ABOUT 3 MONTHS LATER THE BRAKES WERE GRINDING AGAIN, THEY REPLACED THE ROTORS, ABOUT 4 MONTHS LATER THE BRAKES WERE SQUEALING AND GRINDING AGAIN AND I TOOK IT IN THEY SAID THEY COULD FIND NOTHING WRONG WITH IT YET WHEN I LEFT THE DEALERSHIP THEY BRAKES SEEMED FINE. IN DECEMBER 07 THE CAR BEGAN TO SHAKE AND MAKE A VERY LOUD THUNDEROUS NOISE AT TAKE OFF, I TOOK IT INTO THE DEALER AND THEY SAID THE "PROPELLER" OR OTHERWISE DRIVE SHAFT WAS A RECALL AND NEEDED TO BE REPLACED WHICH DID NOT HAPPEN UNTIL JANUARY 08 BECAUSE THEY HAD TO ORDER THE PART. NOW THE BRAKES ARE BAD AGAIN, AND THE DEALER NOW WANTS TO CHARGE ME OVER 300.00 TO FIX THEM! OUTRAGEOUS AND TOTALLY UNBELIEVABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245624October 15, 2008
FUEL SYSTEM, GASOLINE
I OWN A 2006 KIA SORENTO. SEVERAL MONTHS AGO WE NOTICED AN ISSUE WITH GAS SPRAYING BACK WHEN TRYING TO FILL THE TANK. WE WENT TO THE KIA DEALER WHERE WE BOUGHT OUR VEHICLE TO LEARN THE DEALERSHIP HAD BEEN SOLD. WE NOTIFIED THE NEW DEALER OF OUR NEED TO HAVE WARRANTY WORK DONE, EXPLAINED THE PROBLEM AND WAS TOLD THAT NO WARRANTY WORK COULD BE DONE UNTIL THEY WERE GIVEN "CODES" FROM THE PARENT COMPANY. WE MADE MANY CALLS OVER SEVERAL MONTHS AND WAS FINALLY TOLD NOT TO CALL THE DEALER, THEY HAD OUR INFORMATION AND WOULD CALL US. THE SITUATION WITH THE GAS TANK SEEMED TO SETTLE UNTIL TWO WEEK AGO WHEN THE SAME PROBLEM OCCURRED ONLY TO A GREATER DEGREE, THERE IS A GREAT DEAL OF SPRAY BACK, AND THE TANK CANNOT BE FILLED. WE RETURNED TO THE DEALER AND WAS TOLD THIS WAS A VAPOR VALVE ISSUE AND SINCE OUR CAR NOW HAD 70000 MILES THE WARRANTY WOULD NOT APPLY. THERE IS NO RECORD OF OUR CALLS NOR IS THERE ANY RECORD OF THE "CODES". I HAVE INITIATED A COMPLAINT WITH THE PARENT COMPANY, TO NO AVAIL. AFTER REVIEWING SOME OF THE LITERATURE I HAVE NOTED THAT KIA HAS HAD ISSUES SIMILAR TO THIS SINCE 1999 WITH A NHTSA INVESTIGATION OF GAS TANK LEAKS IN MAY 2006. I BELIEVE THAT THE SAME DEFECT THAT WAS IN THE KIA SPORTAGE IS IN THE KIA SORENTO. THERE SEEMS TO BE A GROWING POPULATION OF KIA OWNERS WHO ARE HAVING THE SAME ISSUE. SINCE MY ISSUE SEEMS TO BE THE SAME AS MANY OTHER KIA OWNERS WHO HAVE HAD GAS TANK PROBLEMS, I DO NOT FEEL I SHOULD HAVE TO PAY IN EXCESS OF 500 DOLLARS TO CORRECT A PROBLEM THAT KIA KNEW THEY HAD. BOTH THE DEALERSHIP AND THE PARENT COMPANY REFUSE TO ACKNOWLEDGE THIS ISSUE EVEN THOUGH THERE IS SIGNIFICANT DOCUMENTATION OF THIS EXACT ISSUE BEING INVESTIGATED OVER TIME. THANK YOU PAUL LEBLANC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244590October 7, 2008
AIR BAGS
ATTEMPT TO FIX AIRBAG SYSTEM MODULE AND SEATBELT ASSY FAILED THREE TIMES BY AUTHORIZED KIA DEALERSHIPS (03/08/08, 09/22/08, 10/01/08). VEHICLE WAS SOLD TO ME BY AUTHORIZED KIA DEALER AS A PRECERTIFIED USED CAR WITH MANUFACTURER WARRANTY WITH 12000 MILES ON 09/05/08. KIA MANUFACTURER NOTIFIED OF FAILED ATTEMPTS ON 10/02/08 & HAVE BEEN ASKED TO PURCHASE OR REPLACE THE VEHICLE UNDER CA CIVIL CODE(S) 1792, 1794. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244105October 1, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2006 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE FRONT PASSENGER SIDE OF ANOTHER VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WERE NO INJURIES, BUT BOTH VEHICLES WERE DAMAGED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER FOR REPAIRS. RECENTLY, THE CONTACT CRASHED INTO ANOTHER VEHICLE. HER VEHICLE WAS DESTROYED AND THE AIR BAGS FAILED TO DEPLOY AGAIN. PRIOR TO THIS CRASH, THE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY ORDERED A PART RELATED TO THE AIR BAG COMPONENT. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 29,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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