Kia Sorento Complaints

10,397 consumer complaints on file.

#10492842January 14, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE ESC LIGHT TURNS ON CAR STALLS, STOPS. MECHANIC DIAGNOSIS SHOWS NOTHING WRONG WITH CAR. CAR CONSTANTLY STALLS, OR STARTS TO BEGIN STALLING AND LIGHTS ON AFTER 10 OR MINUTES OF DRIVING. MECHANIC CANT FIND PROBLEM. THIS HAS HAPPEN SINCE I PURCHASE CAR AT DRIVE TIME 10-31-12. MANY PEOPLE HAVE SAME PROBLEM NOT FIXED CLASS ACTION SUIT IS CONSIDERED BUY ALL. PLEASE HELP ASAP. THIS PROBLEM SHOULD BE A RECALL SITUATION. THIS PROBLEM CAN CAUSE A DEATH WHILE DRIVING THE VEHICLE!!!. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492844January 14, 2013
ENGINE
WE PURCHASED 2 KIA VEHICLES ON 12-8-2013, ONE BEING THE 2013 KIA SORENTO AWD 4-CYL-GDI. WE TOOK DELIVERY OF THE VEHICLE AND HAD TO RETURN ON MONDAY TO TURN IN THE OTHER TRADE. WE QUESTIONED THE SALESMAN ABOUT THE ROUGH IDLE AND LOUD NOISE THAT IT MADE AT STOPS BUT HE SAID IT WAS NORMAL AND IT WOULD WORK ITSELF OUT AFTER A BREAK-IN PERIOD. THE NEXT DAY WHEN WE WERE STOPPED AT A RED LIGHT THE VEHICLE BEGAN TO SHAKE AND THE LIGHTS STATED TO FLICKER, I TOLD MY WIFE TO GIVE IT GAS AND THEN IT STOPPED..UNTIL SHE LET OFF THE PEDAL. WE SUBMITTED AM INQUIRY TO KIA THROUGH THE WEBSITE AND BY THE NEXT DAY WE WERE CONTACTED BY A REGIONAL REP. WE SCHEDULED AN APPOINTMENT TO BRING IT IN AND THEN I BEGAN RESEARCHING THIS ISSUE...TO WHICH I QUICKLY LOST THAT WARM FUZZY FEELING OF A NEW KIA OWNER! WE LEFT OUR VEHICLE AT THE DEALERSHIP FOR DAYS UNTIL WE HAD ENOUGH, WE WERE FIXING TO HAVE TO PAY A NOTE ON A VEHICLE WE DIDN'T HAVE! WE CALLED AND PICKED OUR VEHICLE BACK UP, WE ARE BEING TOLD THAT THE PARTS ARE ON BACK-ORDER FROM KOREA. WE HAVE BEEN CONTACTED FROM A REP OUT OF GEORGIA NOW AND WE JUST KEEP BEING TOLD TO BE PATIENT. I AM NOT HAPPY AT ALL AS WE PURCHASED TWO NEW VEHICLES AND WE SHOULD NOT BE HAVING TO DEAL WITH THIS. HAD WE LEFT OUR VEHICLE AT THE DEALERSHIP (WHICH IS WHAT THEY WANTED WHILE WE DROVE A NASTY RENTAL) WE BE OUT FOR AT LEAST A MONTH AS THE PARTS AREN'T SCHEDULED TO BE SHIPPED UNTIL THE 21ST OF JANUARY! WE HAVE NO IDEA OF OUR LEGAL RIGHTS IF ANY, AND I DO NOT FEEL COMFORTABLE WITH MY WIFE AND CHILDREN IN THIS VEHICLE. KIA OFFERS NOTHING MORE THAN A STINKY RENTAL CAR AND PLEASE BE PATIENT....THE SERVICE MANAGER HOWEVER AT THE DEALERSHIP HAS BEEN WONDERFUL..UNLIKE THE SALES MANAGER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492886January 14, 2013
VISIBILITY/WIPER
I WAS DRIVE EASTBOUND ON I-70 IN COLORADO IN THE MOUNTAINS NEAR THE EISENHOWER TUNNEL AT 2:40PM. THERE WAS NO ONE IN FRONT OF ME ON THE ROAD. TRAFFIC WAS LIGHT. IT WAS APPROXIMATELY 5 DEGREES F. I HEARD A LOUD BANG AND PULLED OVER. I GOT OUT OF THE CAR. THE FRONT SUNROOF ON MY KIA SORENTO EXPLODED OUTWARD. GLASS WAS POINTING UPWARDS. NOTHING HIT MY CAR. IT JUST HAPPENED. GLASS WAS IN A MILLION LITTLE PIECES. LUCKILY THE INSIDE SHADE WAS CLOSED, OTHERWISE GLASS WOULD HAVE FALLEN ALL OVER ME AND MY SON (IN THE BACK SEAT). I CLEANED UP THE GLASS AS BEST AS I COULD. WE CALLED KIA ROADSIDE ASSISTANCE, BUT ENDED UP DRIVING TO THE NEXT TOWN AND GETTING SOME CARDBOARD TO TEMPORARILY KEEP THE WIND OUT, AND DROVE HOME. WE ARE WAITING TO SEE IF KIA WILL COVER IT UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492934January 14, 2013
STEERING, ENGINE
TL* THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ALTERNATOR, BRAKE AND TEMPERATURE WARNING LIGHTS ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS MOVED TO THE SHOULDER. UPON INSPECTION, THE CONTACT NOTICED THAT THE CRANKSHAFT BOLT FRACTURED AND CAUSED THE FAN BELT AND THE WATER PUMP TO BECOME INOPERABLE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTICS. THE FAILURE MILEAGE WAS 83,500. UPDATED 3/20/13 *CN THE CONSUMER STATED THE ALTERNATOR AND ENGINE LIGHTS ILLUMINATED AND THE POWER STEERING FAILED. THE CRANK SHAFT BOLT BROKE AND CAUSED THE STEERING DAMPER TO SHIFT SIDEWAYS, WHICH CAUSED THE TWO BELTS ON THE DAMPER PULLEY TO BE THROWN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492225January 11, 2013
SERVICE BRAKES
THIS IS APPROXIMATE FOR THE DATES BUT IF FURTHER PROOF IS NEEDED THEN I AM ON TOP OF IT! NOW MATTER AT HAND...I DROPPED MY 20011 KIA SORENTO BASE XL, AKA MS SILVIA, OFF TO THE KIA DEALERSHIP, ORIGINAL OWNERS OF MS SILVIA, FOR THE 2ND (SECOND) TIME FOR BRAKE ISSUES. 1ST (FIRST) TIME, AROUND 10-12 MS SILVIA GOT NEW CALIPERS AND MASTER CYLINDER AND THE DATE WAS ABOUT 2 (TWO) MTHS BEFORE THIS TIME, WHICH MS SILVIA HAS BEEN IN THE KIA HOSPITAL/SERVICE DEPT SINCE 12-21-12 FOR THE 2ND (SECOND) TIME FOR THE VERY SAME REASON... CALIPERS AND MASTER CYLINDER REPLACED. DEALERSHIP SAYS, "...BAD PARTS...." I AM VERY WORRIED SINCE A RECALL WAS ISSUED THROUGH YOUR ORGANIZATION BACK IN NOV 2010 FOR CALIPERS FOR THIS VERY MAKE, MODEL & YR, THIS WAS NEVER BROUGHT TO MY ATTENTION, BY THE DEALERSHIP, TILL I DID SOME SNOOPING THIS TIME ON MY OWN. AND WOW... ALL I WANT IS A DEPENDABLE & SAFE VEHICLE TO CONDUCT MY LIFE. I AM IN FEAR THIS COULD HAPPEN AGAIN AND WONDERING IF OTHERS ARE SUFFERING IN SILENCE AND IF THIS NEEDS TO BE RESEARCHED AGAIN...PLEASE HELP ME IN THE MEAN TIME I AM LETTING MY CAR INSURANCE CARRIER KNOW ABOUT THIS ISSUE ALSO, JUST IN CASE MS SILVIA CAN'T DO WHAT'S REQUIRED OF HER FOR ME ON A DAILY BASES AND MAYBE INVOLVES OTHERS OF INNOCENCE.... I AM SCHEDULED TO PICK UP MS SILVIA UP TODAY...CROSSING MY FINGERS THAT MS SILVIA IS IN GOOD WORKING ORDER....HELP PLEASE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492068January 10, 2013
ENGINE, POWER TRAIN
WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE CRANKSHAFT BOLT BROKE, THE TIMING BELT AND DRIVE BELT CAME LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492005January 9, 2013
ENGINE
I WAS STOPPED AT RED LIGHT WHEN ALL WARNING LIGHTS CAME ON. STARTED THROUGH INTERSECTION WHEN CAR DIED IN MIDDLE OF BUSY INTERSECTION. HAD TO HAVE CAR TOWED. WAS TOLD THEY FOUND CODE P2110 LIMP HOME MODE. THIS COULD BE POTENTIALLY VERY DANGEROUS IF IT OCCURED ON INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492038January 9, 2013
SERVICE BRAKES
I BOUGHT MY 2011 KIA SORENTO PREOWNED CERTIFIED CAR ON 12/07/2012, THE NEXT EVENING 12/08/2012 I WAS DRIVING HOME FROM TOWN AND ABOUT ONE BLOCK BEFORE I GOT TO MY RESIDENCE I HEARD A NOISE LIKE SOMETHING HIT THE BOTTOM OF THE CAR. I THEN TURNED INTO MY DRIVEWAY AND AS I BEGAN TO COME TO A STOP I REALIZED I HAD NO BRAKES IN TURN HITTING ANOTHER PERSONS CAR THAT WAS PARKED IN MY DRIVEWAY. 911 WAS CALLED BECAUSE MY SON AND MYSELF WERE INJURED, AS THE FIRE DEPARTMENT INSPECTED THE CAR HE FOUND ON THE DRIVERS FRONT WHEEL THAT MOST OF THE BRAKE HAD FALLEN APART, THE BRAKE FLUID WAS LOW ALSO, LATER ONE OF THE BRAKE PADS WAS FOUND ON THE ROAD NOT FAR FROM MY DRIVEWAY NONE OF THE OTHER MISSING PARTS WERE FOUND. I HAVE BEEN TRYING TO TALK TO KIA AND THEY DON'T SEEM TO CARE NOR HAVE THEY TRIED TO RECTIFY THE PROBLEM AFTER A SOLID MONTH. TODAY WHEN I WAS LOOKING UP A PHONE # FOR YET ANOTHER KIA DEPT I FOUND THAT THERE WAS A RECALL FOR 2011 KIA SORENTO FOR THE EXACT SAME THING WITH MY CAR. KIA'S "PREOWNED CERTIFIED" PROGRAM GUARANTEES THAT THE CAR WENT THROUGH A 150 POINT INSPECTION BRAKES BEING A TOP PRIORITY. ALL THEY WILL SAY IS THEY CAN FIX MY SMASHED CAR AND THAT'S IT, I WAS LEAD BELIEVE I WAS BUYING A "CERTIFIED 150 POINT INSPECTED" CAR WHICH WAS NOT THE CASE. THE CAR IS NOT SAFE I WANT WHAT I WAS TOLD I WAS BUYING. THANK YOU *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10492039January 9, 2013
SERVICE BRAKES
I BOUGHT MY 2011 KIA SORENTO PREOWNED CERTIFIED CAR ON 12/07/2012, THE NEXT EVENING 12/08/2012 I WAS DRIVING HOME FROM TOWN AND ABOUT ONE BLOCK BEFORE I GOT TO MY RESIDENCE I HEARD A NOISE LIKE SOMETHING HIT THE BOTTOM OF THE CAR. I THEN TURNED INTO MY DRIVEWAY AND AS I BEGAN TO COME TO A STOP I REALIZED I HAD NO BRAKES IN TURN HITTING ANOTHER PERSONS CAR THAT WAS PARKED IN MY DRIVEWAY. 911 WAS CALLED BECAUSE MY SON AND MYSELF WERE INJURED, AS THE FIRE DEPARTMENT INSPECTED THE CAR HE FOUND ON THE DRIVERS FRONT WHEEL THAT MOST OF THE BRAKE HAD FALLEN APART, THE BRAKE FLUID WAS LOW ALSO, LATER ONE OF THE BRAKE PADS WAS FOUND ON THE ROAD NOT FAR FROM MY DRIVEWAY NONE OF THE OTHER MISSING PARTS WERE FOUND. I HAVE BEEN TRYING TO TALK TO KIA AND THEY DON'T SEEM TO CARE NOR HAVE THEY TRIED TO RECTIFY THE PROBLEM AFTER A SOLID MONTH. TODAY WHEN I WAS LOOKING UP A PHONE # FOR YET ANOTHER KIA DEPT I FOUND THAT THERE WAS A RECALL FOR 2011 KIA SORENTO FOR THE EXACT SAME THING WITH MY CAR. KIA'S "PREOWNED CERTIFIED" PROGRAM GUARANTEES THAT THE CAR WENT THROUGH A 150 POINT INSPECTION BRAKES BEING A TOP PRIORITY. ALL THEY WILL SAY IS THEY CAN FIX MY SMASHED CAR AND THATS IT, I WAS LEAD BELIEVE I WAS BUYING A "CERTIFIED 150 POINT INSPECTED" CAR WHICH WAS NOT THE CASE. THE CAR IS NOT SAFE I WANT WHAT I WAS TOLD I WAS BUYING. THANK YOU *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10491765January 8, 2013
ENGINE, POWER TRAIN
I OWN A 2012 4 CYLINDER KIA SORENTO. I BOUGHT IT NEW IN NOV 2011. HAD IT ABOUT 8 MONTHS AND WAS DRIVING UP A HILL WITH TRAFFIC BEHIND ME AND IT JUST STOPPED....HAD TO LET TRAFFIC AROUND ME AND THEN LET OFF BRAKE TO COAST BACK DOWN HILL UNTIL I GOT TO A PLACE I COULD PULL IN. TOOK IT TO LOCAL DEALERSHIP...TRANSMISSION ISSUES-HAD TO GET NEW ONE...DEALERSHIP KEPT IT OVER A WEEK.LESS THAN 2 WEEKS LATER MY HUSBAND WAS DRIVING UP A HILL AND AGAIN SAME TYPE OF PROBLEMS AND WAS TOLD BY DEALERSHIP I NEEDED ANOTHER TRANSMISSION....IT'S BEEN AT DEALERSHIP 1/2 A WEEK AND NOT SURE WHEN I'LL GET IT BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491652January 7, 2013
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL* THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT STATED THAT WHILE DECELERATING, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND THE BRAKE LIGHTS ERRONEOUSLY ILLUMINATED WHEN NOT DECELERATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V130000 (EXTERIOR LIGHTING: BRAKE LIGHTS: SWITCH). THE APPROXIMATE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 66,000. UPDATED 03/01/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490701January 2, 2013
STEERING, ENGINE
TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, STEERING BECAME VERY DIFFICULT AND THE BATTERY, CHECK ENGINE, AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE CATALYTIC CONVERTER AND THE CRANK SHAFT BOLT AND PIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,186 AND THE CURRENT MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490771January 2, 2013
AIR BAGS, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH DOWNHILL IN ICY WEATHER, THE VEHICLE BEGAN TO SLIDE UNCONTROLLABLY UNTIL CRASHING INTO A TREE. THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY NOR DID THE HEADREST PREVENT WHIPLASH, AS DESIGNED. THE CONTACT SUFFERED WHIPLASH AND REQUIRED PHYSICAL THERAPY. THE DEALER WAS NOTIFIED OF THE INCIDENT AND STATEDT THAT THE SAFETY FEATURES IN THE VEHICLE WOULD ONLY OPERATE IF THE VEHICLE WAS INVOLVED IN A SEVERE CRASH. THE FAILURE AND CURRENT MILEAGE WAS 8,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10490821January 2, 2013
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THIS CAR IS A SAFETY HAZARD. HEADLIGHTS/TAIL LIGHTS/DASHBOARD LIGHTS BURN OUT WITHIN MONTHS OF REPLACEMENTS. JUST BURNED THROUGH 5 FUSES FOR THE DASHBOARD IN ONE DAY. DEALERSHIP WILL NOT FIX AS THERE HAS BEEN NO RECALL. GOOGLE THE MAKE AND MODEL AND YOU WILL SEE MANY ELECTRICAL ISSUES AND ANGRY OWNERS. HAVE A TEEN DRIVER IN THE FAMILY AND WE ARE AFRAID TO LET HER EVEN DRIVE THIS CAR. PLEASE RECALL THIS MODEL AND MAKE KIA OWN UP TO THEIR RESPONSIBILITIES!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490126December 26, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH IN SNOWY WEATHER, HE ATTEMPTED TO AVOID CRASHING INTO ANOTHER VEHICLE AND SWERVED OFF THE ROADWAY. THE CONTACT TRAVELED OVER A GRASSY AREA BEFORE CRASHING INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE WAS DESTROYED. THE CONTACT STRUCK HER HEAD ON THE WINDSHIELD BUT WAS NOT TRANSPORTED TO THE HOSPITAL. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10489534December 22, 2012
STEERING, SUSPENSION
BOUGHT CAR ON 4-12-12 HAD 22531 MILES ON IT. FROM TIME OF PURCHASE IT WOULD PULL TO THE RIGHT SEVERELY. WE HAD KIA DEALERSHIP CHECK OUT STEERING PROBLEM. THEY COULDN'T FIND ANYTHING WRONG. THEY CHARGED US FOR AN ALIGNMENT AND SAID CAR SHOULD STIR FINE. ALIGNMENT DO NOTHING TO FIX STEERING PROBLEM,STILL PULLS SEVERELY TO THE RIGHT AT ANY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489234December 19, 2012
ENGINE, POWER TRAIN
2013 KIA SORENTO 4 CYLINDER. WHILE AT STOP LIGHT ENGINE REVVED UP AND LUNGED FORWARD. APPLIED HARDER BRAKE UNTIL STOP LIGHT TURNED GREEN. VEHICLE AT DEALERSHIP FOR TWO DAYS SO FAR WAITING ALTERNATOR REPLACEMENT. SERVICE DEPARTMENT STATES NEVER HAD TO REPLACE AN ALTERNATOR BEFORE AND NOT IN STOCK, WAITING FOR OVERNIGHT SHIPPING FOR TWO DAYS. DEALER STATES THEY HAVE NO CONTROL OVER DEFECTIVE PARTS, BUT WILL FIX AND SERVICE VEHICLE WHEN PARTS ARRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489239December 19, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING ON INTERSTATE AT NIGHT AT 65 MPH LIGHTS FLICKER INSIDE AND HEADLIGHTS. BATTERY WARNING LIGHT COMES ON AND OFF SEVERAL TIMES. THE VEHICLE HAS ALSO HAD HARD SHIFTING AROUND 20 TO 30 MPH, ALMOST LIKE APPLYING BRAKES ON SLOW DOWN AND AN ENGINE REV WHEN SPEEDING UP. NEXT NIGHT (SUNDAY) VEHICLE LOST ALL POWER WITH NO WARNING WHILE DRIVING ON TWO LANE HIGHWAY AT NIGHT. MADE IT OFF TO A SIDE ROAD, BUT ENGINE STILL RUNNING ROUGH, NO RESPONSE TO GAS PEDAL, COULD NOT SHIFT VEHICLE TO PARK, HAD TO HOLD STOP BUTTON FOR LONG TIME TO FINALLY STOP ENGINE, LIGHTS CAME BACK ON, BUT WOULD NOT START, FINALLY COULD PUT IN PARK. HAULED BACK TO DEALER. SERVICE REPLIES WASN'T ON SCHEDULE WILL MAYBE GET TO IT TODAY. DEFECTIVE ALTERNATOR ON "E" ORDER WILL FIX ALL THE PROBLEMS. WIFE REFUSES TO DRIVE UNSAFE, DEATH TRAP AND THAT SHE WOULD NOT HAD BEEN ABLE TO MANAGE SAFELY IF SHE WOULD OF BEEN DRIVING WHEN PROBLEMS SHUT DOWN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488797December 14, 2012
FUEL/PROPULSION SYSTEM
WE HAVE A 2003 KIA SORENTO, AND SINCE NOVEMBER WHILE PUMPING GAS, FUEL SUDDENLY SPEWS OUT -- LIKE A SODA CAN THAT HAD BEEN SHAKEN. ONLINE WE CAN FIND OTHER 2003 KIA SORENTOS ALSO COMPLAINING ABOUT WHAT'S KNOWN AS FUEL SPIT-BACK. . THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION INVESTIGATED OVER 100 COMPLAINTS OF SPIT-BACK ON 2003 KIA SORENTOS. COMPLAINTS ALLEGE THAT WHILE REFUELING THE VEHICLE, FUEL CAN SPILL OUT OR SPIT BACK FROM THE FUEL FILLER PORT ON MODEL YEAR (MY) 2003 KIA SORENTO VEHICLES. CONSUMERS REPORT THAT THE SPILLED FUEL CAN SPLASH ON THE PERSON FUELING THE VEHICLE, OR ON THE SIDE OF THE VEHICLE AND THE GROUND. JUST LIKE OURS. THEN IN JANUARY 2012, KIA'S TESTING FOUND THAT IF THE CANISTER FILTER BECOMES SIGNIFICANTLY CLOGGED, EXCESS PRESSURE CAN BUILD UP IN THE FUEL TANK AND CAUSE FUEL TO SPIT BACK FROM THE FILLER PORT DURING REFUELING. TO ADDRESS THE ISSUE OF FUEL SPIT BACK DURING REFUELING, KIA CONDUCTED A SERVICE CAMPAIGN OF APPROXIMATELY 86,000 MY 2003 AND 2004 KIA SORENTO VEHICLES. THE CAMPAIGN WILL PROVIDE A ONE-TIME REPLACEMENT OF THE CANISTER FILTER, AT NO COST TO THE OWNER -- THIS WAS DONE ON OUR CAR ON MARCH 6, 2012. BEFORE THIS SERVICE, THERE WAS NO PROBLEM WITH FUEL SPIT-BACK, NOW IT HAPPENS EVERY TIME WE FUEL UP. THE DEALER WANTS TO CHARGE US TO FIX IT, THE COMPANY IS OF NO HELP YOUR AGENCY CLOSED ITS INVESTIGATION, BUT IT SEEMS YOU MUST REOPEN IT. AGAIN, WE DID NOT HAVE THE FUEL SPIT-BACK PROBLEM UNTIL AFTER THE SERVICE!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488817December 14, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE LOST COMPLETE POWER AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE AND TOOK IT TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE CRANK SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 36,471.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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