Kia Sorento Service Bulletins
984 manufacturer communications on file.
- January 10, 2017•Document ID: 10109807Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION
- Mfr Comm. #:
- TSB-ELE123
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: DARK BACK-UP CAMERA DISPLAY ON UVO eSERVICES (UVO 2.0) - This bulletin provides the procedure to upgrade the UVO 2.0 software on some 2016MY Sorento (UMa) vehicles, produced from October 27, 2014 to April 26, 2016, which may experience a ?dark? back-up camera display in situations in which there is partial shade and bright sunlight causing high contrast. This may occur when backing out of a garage or when parked under trees and is dependent upon the sun position in the sky. Follow the procedure outlined in this bulletin to improve the brightness of the back-up camera.
Associated Products (1)Associated Documents - January 10, 2017•Document ID: 10109803Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VEHICLE SPEED CONTROL:CRUISE CONTROL
- Mfr Comm. #:
- TSB-CHA076
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: SERVICE ACTION: HYDRAULIC ELECTRONIC CONTROL UNIT LOGIC IMPROVEMENT (SA269) - This bulletin provides the procedure to improve the logic of the Hydraulic Electronic Control Unit (HECU) on some Smart Cruise Control equipped 2017MY Sorento (UMa) vehicles, produced from April 5, 2016 to December 22, 2016, which may experience a deactivation of the Smart Cruise Control, followed by a malfunction indicator lamp and diagnostic trouble code (DTC) C238001 stored. To correct this concern, apply the improved logic to the HECU by using the KDS download, as described in this bulletin.
Associated Products (1)Associated Documents - January 6, 2017•Document ID: 10109805Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- TSB-ELE115
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: AVN 4.0 SOFTWARE UPDATE FOR ?BLUETOOTH PHONEBOOK DOWNLOADS AT EVERY VEHICLE START? - This bulletin provides the procedure for updating the AVN 4.0 (Audio/Video/Navigation) software on some Sorento (UMa) vehicles that frequently display a ?Priority phone pop-up? or ?Phonebook download pop-up? at vehicle startup. Additionally, voice guidance that the phonebook is downloading is heard and the customer is unable to stop or skip the voice guidance. This concern typically happens when more than one (1) phone has been paired. Follow the procedure outlined in this bulletin to improve the AVN 4.0 logic.
Associated Products (2)Associated Documents - December 21, 2016•Document ID: 10116820Service Bulletin/Repair InstructionsSUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
- Mfr Comm. #:
- TSB-CHA073
- Date Added:
- August 31, 2017
- Manufacturer:
- KIA
SummaryTSB: COMBINED TSB / SERVICE ACTION: BALL JOINT REPLACEMENT (SA242) - This bulletin provides the procedure to replace both left and right front lower ball joints on some 2016-2017MY Sorento (UMa) vehicles, originally sold in one of twenty-eight (28) salt belt states, produced from November 6, 2014 to December 23, 2015, which may experience an unusual noise from the front of the vehicle, over rough road surfaces. Before conducting the procedure, verify the vehicle is included in the list of affected VINs.
Associated Products (2)Associated Documents - December 8, 2016•Document ID: 10109878Service Bulletin/Repair InstructionsSTRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- Mfr Comm. #:
- SC141OWNERXM
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummarySC141 - SORENTO OWNER LETTER - Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento vehicles that were originally sold in or are currently registered in the states where heavy amounts of road salt are used.
Associated Products (4)Associated Documents - December 7, 2016•Document ID: 10116812Service Bulletin/Repair InstructionsSTRUCTURE:BODY:BUMPERS
- Mfr Comm. #:
- TSB-BOD151
- Date Added:
- August 31, 2017
- Manufacturer:
- KIA
SummaryTSB - SERVICE ACTION: FRONT BUMPER GRILL REPLACEMENT - SA244 - This bulletin provides the procedure to replace the front bumper grill on some 2017MY Sorento (UMa) vehicles, produced from April 18, 2016 to September 2, 2016, which may experience an Autonomous Emergency Braking (AEB) radar blocked message. This is due to the fact that an incorrect air intake grill was installed at the manufacturer. Follow the procedure below to replace the front bumper air intake grill.Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. ?
Associated Products (1)Associated Documents - December 6, 2016•Document ID: 10116816Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; VISIBILITY:GLASS, SIDE/REAR
- Mfr Comm. #:
- TSB-BOD159R1
- Date Added:
- August 31, 2017
- Manufacturer:
- KIA
SummaryTSB - SERVICE ACTION: DRIVER?S WINDOW RUN CHANNEL REPAIR (SA259) - This bulletin provides the procedure for inspecting and if necessary, repairing the driver's window run channel on some Sorento (UMa) vehicles, produced from April 4, 2016 to October 14, 2016, which may experience a wind noise at the driver's window.
Associated Products (1)Associated Documents - December 6, 2016•Document ID: 10109874Service Bulletin/Repair InstructionsSTRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- Mfr Comm. #:
- TSB-SC141
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of the 28 states where heavy amounts of road salt are used. The 28 states where heavy amounts of road salt are used are: AK, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, UT, VT, WI and WV.
Associated Products (20)2014 Kia Optima2014 Kia Sorento2014 Kia Sportage2013 Kia Forte2013 Kia Forte Koup2013 Kia Optima2013 Kia Sorento2013 Kia Sportage2012 Kia Forte2012 Kia Forte Koup2012 Kia Optima2012 Kia Sorento2012 Kia Sportage2011 Kia Forte2011 Kia Forte Koup2011 Kia Optima2011 Kia Sorento2011 Kia Sportage2010 Kia Forte2010 Kia Forte KoupAssociated Documents - December 5, 2016•Document ID: 10109877Service Bulletin/Repair InstructionsSTRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- Mfr Comm. #:
- SC141QA
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryQUESTIONS AND ANSWERS FOR VOLUNTARY SERVICE CAMPAIGN SC141 ? UNDERBODY ? ADDITIONAL ANTI-CORROSION TREATMENT
Associated Products (20)2014 Kia Optima2014 Kia Sorento2014 Kia Sportage2013 Kia Forte2013 Kia Forte Koup2013 Kia Optima2013 Kia Sorento2013 Kia Sportage2012 Kia Forte2012 Kia Forte Koup2012 Kia Optima2012 Kia Sorento2012 Kia Sportage2011 Kia Forte2011 Kia Forte Koup2011 Kia Optima2011 Kia Sorento2011 Kia Sportage2010 Kia Forte2010 Kia Forte KoupAssociated Documents - December 5, 2016•Document ID: 10109876Service Bulletin/Repair InstructionsSTRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- Mfr Comm. #:
- SC141DPSM
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummarySERVICE MANAGER MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Service Managers - Kia Motors America, Inc. will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed or currently registered in one of the 28 states where heavy amounts of road salt are used.
Associated Products (20)2014 Kia Optima2014 Kia Sorento2014 Kia Sportage2013 Kia Forte2013 Kia Forte Koup2013 Kia Optima2013 Kia Sorento2013 Kia Sportage2012 Kia Forte2012 Kia Forte Koup2012 Kia Optima2012 Kia Sorento2012 Kia Sportage2011 Kia Forte2011 Kia Forte Koup2011 Kia Optima2011 Kia Sorento2011 Kia Sportage2010 Kia Forte2010 Kia Forte KoupAssociated Documents - December 5, 2016•Document ID: 10109875Service Bulletin/Repair InstructionsSTRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- Mfr Comm. #:
- SC141DP
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryDEALER PRINCIPAL MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Dealer Principals - Kia Motors America, Inc. will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed or currently registered in one of the 28 states where heavy amounts of road salt are used.
Associated Products (20)2014 Kia Optima2014 Kia Sorento2014 Kia Sportage2013 Kia Forte2013 Kia Forte Koup2013 Kia Optima2013 Kia Sorento2013 Kia Sportage2012 Kia Forte2012 Kia Forte Koup2012 Kia Optima2012 Kia Sorento2012 Kia Sportage2011 Kia Forte2011 Kia Forte Koup2011 Kia Optima2011 Kia Sorento2011 Kia Sportage2010 Kia Forte2010 Kia Forte KoupAssociated Documents - November 19, 2016•Document ID: 10109776Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- TSB-FUE035
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB:V6 FUEL INJECTOR REPLACEMENT - This bulletin provides the procedure to replace all the fuel injectors on some 2014MY Sorento (XMa) vehicles, which may experience an intermittent rough idle on cold starts. When addressing the concern of a rough idle, which occurs only on the first start of the day and lasts for thirty (30) to forty-five (45) seconds, check for the possibility of poor injector performance in any cylinder. This concern may feel like a misfire, however, it is not an emissions or catalyst damaging misfire and typically does not trigger any DTC(s). To diagnose this concern, go to GDS ? Engine ? Current Data and monitor for Current Misfire Counts on all 6 cylinders, during the first cold start in the morning.
Associated Products (1)Associated Documents - November 18, 2016•Document ID: 10109773Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB-ENG158R2
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: VCM LOGIC IMPROVEMENT - DTC P200A00 (SA240A) - This bulletin provides information related to the ECM software upgrade and inspection of the VCM motor (Actuation Test) of some 2016MY Optima (JFa) vehicles, produced from August 28, 2015 through February 15, 2016, and some 2016MY Sorento (UMa) vehicles, produced from November 17, 2014 through February 3, 2016, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Module (ECM) system-related DTC: P200A00.
Associated Products (2)Associated Documents - November 15, 2016•Document ID: 10109781Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- PS472R1
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: HVAC VENTILATION LOGIC OPERATION - Starting with 14MY Soul (PS) (with the exception of PSEV) and complete new models such as K900 (KH), Sedona (YP), Sorento (UMa), Optima (JFa), Sportage (QL), and 17MY Forte (YD, YDm), etc., equipped with a sunroof, a ventilation logic has been applied in order to prevent exhaust gases flowing into the vehicle due to the pressure difference (inside vs outside) that is generated when driving with the sunroof open. This logic allows the system to automatically switch from RECIRCULATION to FRESH mode when the sunroof is open.
Associated Products (16)Associated Documents - November 15, 2016•Document ID: 10109774Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB-ENG160R1
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, produced from April 19, 2011 to December 11, 2014, some 2011~2015MY Optima (TF) vehicles, produced from August 12, 2010 to July 23, 2015, and some 2014~2016MY Sportage (SL) vehicles, produced from September 30, 2013 to November 16, 2015, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Unit (ECU) system-related DTC(s): P0420 and possibly P0171. This concern occurs most commonly during prolonged engine braking while descending a steep grade.
Associated Products (12)Associated Documents - November 11, 2016•Document ID: 10109767Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Mfr Comm. #:
- TSB-BOD155R1
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: SERVICE ACTION: AUTO LOCK MODE CHANGE (SA255) - This bulletin provides the procedure to change the automatic door lock setting on some 2017MY Sorento (UMa) vehicles, produced from April 7, 2016 to August 15, 2016, which may be defaulted to ?Enable on Speed?.
Associated Products (1)Associated Documents - November 9, 2016•Document ID: 10109775Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- TSB-ENG161
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC16) - This bulletin provides information related to extracting ?in use performance tracking? emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, GDS/KDS screenshots will allow the capture of relevant parameters.
Associated Products (9)Associated Documents - November 4, 2016•Document ID: 10109777Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- TSB-GEN085
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
Associated Products (129)2017 Kia Sportage2016 Kia Cadenza2016 Kia Forte2016 Kia Forte Koup2016 Kia K9002016 Kia Optima2016 Kia Rio2016 Kia Sedona2016 Kia Sorento2016 Kia Soul2016 Kia Sportage2015 Kia Cadenza2015 Kia Forte2015 Kia Forte Koup2015 Kia K9002015 Kia Optima2015 Kia Rio2015 Kia Sedona2015 Kia Sorento2015 Kia Soul+ 109 moreAssociated Documents - October 31, 2016•Document ID: 10109788Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB-TRA055
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.
Associated Products (37)Associated Documents - October 28, 2016•Document ID: 10109675Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN
- Mfr Comm. #:
- TSB-TRA064
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: SERVICE ACTION: TCU UPGRADE ? DRIVING PERFORMANCE IMPROVEMENT (SA251) - This bulletin provides information related to the Transmission Control Unit (TCU) software upgrade for some 2017MY Sorento (UMa) 2.0T-GDI vehicles produced from April 7, 2016 to October 27, 2016 for a logic improvement. To apply the improved logic, the TCU should be reprogrammed using the GDS/KDS download, as described in this bulletin.
Associated Products (1)Associated Documents