Kia Sedona Complaints

2,536 consumer complaints on file.

#10319541March 14, 2010
STRUCTURE:BODY:DOOR
THE REAR DOOR HANDLE ON THE MANUAL SLIDING DOOR BROKE OFF WHILE OPENING THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319447March 13, 2010
LATCHES/LOCKS/LINKAGES
THE FOLLOWING IS COPY OF A COMPLAINT I FILED ON 3/13 WITH KIA REGARDING MY 2006 KIA SEDONA MINIVAN, WHICH I BOUGHT BRAND NEW ON JAN. 11, 2007. "THIS PAST WEEK I WAS HAVING TROUBLE WITH MY VAN SLIDING DOORS CLOSING ALL THE WAY. ON 3/9 THE PASSENGER SLIDING DOOR FLEW OPEN WHEN I MADE A SHARP TURN WHILE MY SONS WERE SITTING IN THE MIDDLE SEATS. I THOUGHT IT WAS JUST A FLUKE BUT ON 3/12 AS I WAS DRIVING DURING RUSH HOUR ON THE HIGH WAY AND HIT A BUMP, THE DRIVER SIDE DOOR FLEW OPEN WHILE MY SON WAS SITTING IN THE MIDDLE SEAT. I FREAKED OUT COMPLETELY AT THE HORROR OF IT AND THEN PULLED OVER, SHUT THE DOOR, AND HELD IT AS I DROVE STRAIGHT TO MY KIA DEALER. I WAS RELIEVED THE NIGHTMARE WAS OVER AND THAT WE MADE IT SAFELY UNTIL I WAS TOLD THAT MY WARRANTY EXPIRED AT 60,000 MILES (I AM AT 71,000) AND THAT IT WOULD COST ME 423.67$ TO HAVE MY VAN SAFE FOR MY CHILDREN AGAIN. I EXPRESSED MY ANGER TO THE SERVICE MANAGER WHO EXPLAINED THAT HIS HANDS WERE TIED BY THE WARRANTY. I TRIED TO CALL KIA CUSTOMER SERVICE BUT IT WAS CLOSED. I AM ABSOLUTELY OUTRAGED THAT INSTEAD OF BEING GRATEFUL THAT WE MADE IT SAFELY AND THAT I AM NOT SUING KIA IF THE UNTHINKABLE HAD HAPPENED, THAT KIA HAS TAKEN THIS OPPORTUNITY TO CHARGE ME TO FIX THEIR MISTAKE. IT IS OBVIOUS THAT THE LATCH IS FAULTY BECAUSE LATCHES DON'T JUST WEAR AFTER 3 YEARS, AND THE MILEAGE ON THE VEHICLE HAS NOTHING TO DO WITH THE WEAR AND TEAR OF THE LATCH. IT IS A CHEAP AND FAULTY LATCH, AND KIA MADE ME PAY FOR THEIR INCOMPETENCE. FURTHERMORE, I JUST CO-SIGNED FOR MY SON TO BUY HIS 1ST NEW VEHICLE FROM THIS SAME KIA DEALERSHIP AND I AM NOW HOPING AGAINST HOPE THAT I DIDN'T SIGN HIM INTO A DEATH TRAP! IT IS ABSOLUTELY ABSURD THAT A CUSTOMER WITH A BARELY OVER 3-YEAR-OLD VEHICLE SHOULD HAVE THIS ISSUE. I HAVE HAD OTHER MINIVANS WITH 100,000 MILES AND NEVER DID A DOOR FLY OPEN WHILE I WAS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319288March 12, 2010
VEHICLE SPEED CONTROL
DEFECTIVE THROTTLE POSITION SENSOR CAUSES THE KIA SEDONA VAN TO SUDDENLY AND UNEXPECTEDLY STOP WITH NO THROTTLE CONTROL. FAILURE RATE IN OUR FLEET HAS BEEN OVER 50%. THAT IS RIGHT, 50%!!! SEE PAST SAFETY COMPLAINTS, WITH VIN#'S TO EXPEDITE KIA VERIFICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319289March 12, 2010
VEHICLE SPEED CONTROL
DEFECTIVE THROTTLE POSITION SENSOR CAUSES THE KIA SEDONA VAN TO SUDDENLY AND UNEXPECTEDLY STOP WITH NO THROTTLE CONTROL. FAILURE RATE IN OUR FLEET HAS BEEN OVER 50%. THAT IS RIGHT, 50%!!! SEE PAST SAFETY COMPLAINTS, WITH VIN#'S TO EXPEDITE KIA VERIFICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319292March 12, 2010
VEHICLE SPEED CONTROL
DEFECTIVE THROTTLE POSITION SENSOR CAUSES THE KIA SEDONA VAN TO SUDDENLY AND UNEXPECTEDLY STOP WITH NO THROTTLE CONTROL. FAILURE RATE IN OUR FLEET HAS BEEN OVER 50%. THAT IS RIGHT, 50%!!! SEE PAST SAFETY COMPLAINTS, WITH VIN#'S TO EXPEDITE KIA VERIFICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319293March 12, 2010
VEHICLE SPEED CONTROL
DEFECTIVE THROTTLE POSITION SENSOR CAUSES THE KIA SEDONA VAN TO SUDDENLY AND UNEXPECTEDLY STOP WITH NO THROTTLE CONTROL. FAILURE RATE IN OUR FLEET HAS BEEN OVER 50%. THAT IS RIGHT, 50%!!! SEE PAST SAFETY COMPLAINTS, WITH VIN#'S TO EXPEDITE KIA VERIFICATION. NOTE: FAILED MULTIPLE TIMES W/ 5 MONTH OLD GRANDSON ON BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318470March 10, 2010
STEERING
POWER STEERING SEEMS TO FADE IN AND OUT INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318527March 10, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 KIA SEDONA. WHILE DRIVING AT SPEEDS OF 70 MPH THE VEHICLE WOULD CONTINUOUSLY MAKE A JERKING MOTION AND STALL WITHOUT WARNING; HOWEVER, THE PROBLEM WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY COULD NOT DUPLICATE THE FAILURES AND RELEASED THE VEHICLE BACK TO THE OWNER. THE VEHICLE CONTINUED TO STALL INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME AND AGAIN THEY COULD NOT DUPLICATE THE FAILURE. HE THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO ALSO COULD NOT DETERMINE THE CAUSE OF THE FAILURE. ON THE THIRD ATTEMPT, A SPECIALIST AT THE DEALERSHIP STATED THAT THE EMISSIONS SENSOR AND THE THROTTLE VALVE WERE REPLACED; HOWEVER, THE FAILURE PERSISTED. THERE WERE NO ADDITIONAL REPAIRS PERFORMED AND THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000 AND THE CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318306March 9, 2010
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
ON A 2008 KIA SEDONA MY FRONT BRAKE DISC HAVE BEEN REPLACED 2 TIMES IN LESS THAN 12 MONTHS DUE TO WARPING OF THE DISC. MY KIA NOW HAS 6,000 MILES ON IT WHICH IS ABOUT AVERAGE FOR MY DRIVING AS I AM RETIRED. IN ADDITION THE PARKING BRAKE HAS BEEN ADJUSTED 3 TIMES SINCE I HAVE HAD THE CAR. IT WILL NOT PREVENT THE MINIVAN FROM ROLLING BACKWARDS IN MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316367March 3, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
MY 2008 KIA SEDONA ACCELERATE UNEXPECTEDLY. IT HAS DONE THIS SEVERAL TIMES STARTING IN OCT 2009. I CAN BE DRIVING ALONG AND IT WILL SUDDENLY ACCELERATE ON ITS OWN. IF YOU APPLY THE BRAKE IT TAKES A GREAT DEAL OF FORCE TO GET THE VEHICLE STOPPED, IF YOU'RE LUCKY. THIS HAS HAPPENED SEVERAL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314530February 26, 2010
LATCHES/LOCKS/LINKAGES
I NEED YOUR HELP TO RESOLVE A SERIOUS PROBLEM. I HAVE NOWHERE ELSE TO TURN. MY DAUGHTER IS THE OWNER OF A 2003 KIA SEDONA. WITHIN A THREE MONTH PERIOD, THREE OF THE DOOR HANDLES HAVE FALLEN OFF THIS VEHICLE! AFTER EACH HANDLE FELL OFF, SHE REPORTED IT TO THE LOCAL KIA DEALERSHIP. SHE LEARNED THAT DOOR HANDLES WERE NOT COVERED AND THAT SHE WOULD HAVE TO PAY $250.00 PER DOOR TO HAVE THEM REPAIRED. THE COST TO REPAIR THIS VEHICLE IS NOW $750.00. KIA DOES NOT CONSIDER DEFECTIVE DOOR HANDLES A SAFETY ISSUE SO THERE HAS NEVER BEEN A RECALL. I BELIEVE THAT THIS IS MOST CERTAINLY A SAFETY ISSUE. IF MY FAMILY WAS INVOLVED IN AN ACCIDENT, MY FOUR LITTLE GRANDCHILDREN WOULD BE TRAPPED INSIDE THIS VEHICLE. SINCE I BEGAN RESEARCHING THIS PROBLEM ON THE INTERNET, I LEARNED THAT THERE ARE MANY PEOPLE WHO HAVE EXPERIENCED THIS SAME PROBLEM WITH THEIR KIA SEDONA VAN. THEIR COMPLAINTS ARE THE SAME'DOOR HANDLES THAT HAVE FALLEN OFF AND KIA REFUSING TO FIX THEM. THIS IS OBVIOUSLY A MANUFACTURER DEFEAT. I KNOW MANY PEOPLE WHO OWN ANTIQUE VEHICLES'ALL THEIR VEHICLES STILL HAVE THEIR ORIGINAL DOOR HANDLES. I HAVE NEVER HEARD OF DOOR HANDLES FALLING OFF A VEHICLE, LET ALONE THREE! I CONTACTED BOTH OUR LOCAL KIA DEALERSHIP AND THE KIA CORPORATION. THE KIA CORPORATION OF AMERICA'S (800-333-4542) CONSUMER AFFAIRS ASSISTANT SOUNDED LIKE A ROBOT. SHE TOLD ME THAT THIS WAS NOT A RECALL ITEM, THE TIME FOR REPORTING A MANUFACTURING DEFEAT WAS OVER AND THAT NOTHING WOULD BE DONE! SHE DID SAY THAT IF WE WANTED THEM TO LOOK AT THE VEHICLE WE COULD BRING IT INTO THE DEALERSHIP, PAY FOR DIAGNOSTICS BUT THEY WOULD STILL NOT PAY TO FIX THIS PROBLEM. THIS IS JUST THROWING GOOD MONEY AFTER BAD! WHY WOULD I PAY THEM TO TELL ME AGAIN THEY ARE NOT GOING TO FIX THIS VEHICLE? WHEN I SPOKE TO THE KIA DEALERSHIP IN ST. AUGUSTINE, THEY WERE SYMPATHETIC, HOWEVER, THEY CANNOT ABSORB THE COSTS OF THE REPAIR. PLEASE HELP ALL THESE KIA SEDONA OWNERS WITH THIS SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312615February 22, 2010
STRUCTURE:BODY:DOOR
TL* THE CONTACT HAS A 2008 KIA SEDONA. THE CONTACT STATED THAT THE SLIDING DOORS CONTINUE TO CLOSE EVEN IF PERSON IS IN THE WAY OR IF THEIR HAND IS IN THE WAY. THE CONTACT STATED THAT THE DOOR CONTINUED TO CLOSE AND SMASHED THE FINGER OF ONE OF THE PASSENGERS. THE VEHICLE WAS PARKED AT THE TIME. THE DEALER STATED THAT THERE IS NO STANDARD FEATURE FOR A SENSOR ON THE SLIDING DOOR OF THE KIA VEHICLES. THE FAILURE MILEAGE WAS38000 THE CURRENT MILEAGE WAS 38128. THE VIN NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10311181February 17, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2005 KIA AND WE HAVE REPLACED THE BRAKES SEVERAL TIME BECAUSE IT SQUEALS AND MOANS AND THEY SHAKE THE CAR WHEN APPLIED BUT REPLACING THEM DOESN'T SEEM TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310848February 16, 2010
SEATS
WHILE DRIVING ON THE HIGHWAY THE DRIVER'S POWER SEAT MOVED BACK ON ITS OWN AND THE CONTROLS TO MOVE THE SEAT WERE NON-RESPONSIVE. THE DRIVER HAD TO RELEASE THE SEAT BELTS TO SLIDE FORWARD ON THE SEAT IN ORDER TO REACH THE PEDALS. HAD TO PULL OVER AND TURN THE VEHICLE OFF BEFORE THE POWER SEAT CONTROLS WOULD WORK AGAIN. AFTER GETTING BACK ON THE ROAD, THE SAME THING HAPPENED AGAIN. IF THIS HAD HAPPENED WHEN THE DRIVER NEEDED TO STOP, THEY WOULD NOT HAVE BEEN ABLE TO REACH THE BRAKE PEDAL. TOOK THE VEHICLE TO THE DEALERSHIP THE NEXT DAY. THEY KEPT THE CAR ALL DAY AND WERE UNABLE TO DIAGNOSE OR REPRODUCE THE ISSUE AND RETURNED THE VEHICLE TO US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310075February 12, 2010
SUSPENSION:FRONT:WHEEL BEARING, STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
TL*THE CONTACT OWNS A 2005 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH HE FELT A VIBRATION WHEN THE BRAKES WERE APPLIED. WHEN HE PULLED OVER HE NOTICED THAT THE FRONT END SUSPENSION HAD FALLEN APART. THE MANUFACTURER WAS CONTACTED AND ADVISED HER TO TAKE IT TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT IT WAS THE CONTACTS DRIVING HABIT THAT CONTRIBUTED TO THE FRONT END SUSPENSION FAILING. THE VEHICLE HAS BEEN REPAIRED FOUR TIMES AND IS CURRENTLY WAITING FOR THE FIFTH PART TO BE INSTALLED. THE DEALER REPLACED THE WHEEL BEARINGS AND THE KNUCKLE ASSEMBLY WHICH HAS FALLEN APART FIVE TIMES. THE FAILURE MILEAGE WAS 105,000. THE CURRENT MILEAGE WAS 123,442.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308660February 11, 2010
VEHICLE SPEED CONTROL, EQUIPMENT ADAPTIVE/MOBILITY
WHEN DRIVING 2006 KIA SEDONA VAN, GAS PEDAL STICKS INSIDE THE RUBBER MAT CAUSING THE VEHICLE TO ACCELERATE. RUBBER MATS WERE PURCHASED FROM KIA. RUBBER MAT COMES OFF THE FLOOR POST WHICH CAUSES THE MAT TO SLIP FORWARD. I AM CONCERNED FOR THE SAFETY OF MYSELF AND FAMILY. OCCURS EVERY TIME ADJUSTABLE PEDALS ARE POSITIONED FARTHEST TO THE FLOOR WHEN HUSBAND DRIVES THE VEHICLE BECAUSE HE IS TALL. KIA DEALER OFFERED TO PUT A SCREW IN THE MAT BUT THAT WAS NOT SATISFACTORY TO ME AS THIS VEHICLE WAS PURCHASED NEW AND THE "SCREW" DOES NOT SEEM TO BE A PERMANENT FIX TO THIS PROBLEM. THIS DOES NOT OCCUR WITH THE CLOTH MATS BECAUSE THEY ARE THINNER. BUT THE RUBBER MATS ARE THICKER AND POST IS TOO SHORT WHICH CAUSED THE MAT TO SLIP OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308483February 10, 2010
VEHICLE SPEED CONTROL
DEFECTIVE THROTTLE POSITION SENSOR. SUDDENLY AND UNEXPECTEDLY THE VAN GOES TO IDLE AND THERE IS NO THROTTLE CONTROL. DEALERSHIP WILL NOT REPAIR UNLESS IT GOES BAD, EVEN THOUGH THIS IS ONE OF MANY THAT HAVE ALREADY PROVEN TO BE DEFECTIVE. WE HAVE 40 OF THESE MODELS IN OUR FLEET, WITH 20 OF THEM FAILED WHILE BEING DRIVEN. THAT IS A 50% DEFECTIVE RATE!! THESE VEHICLES SHOULD BE RECALLED TO PROTECT THE CUSTOMER FROM POSSIBLE LIFE THREADING SITUATION. ESPECIALLY, SINCE THIS IS A SUDDEN UNEXPECTED OCCURRENCE THAT CAN ONLY HAPPEN WHILE DRIVING, AND THE MANUFACTURER HAS DENIED ACCOUNTABILITY TO PREEMPTIVELY FIX THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308469February 10, 2010
VEHICLE SPEED CONTROL
DRIVING DOWN THE FREEWAY. 2009 KIA SEDONA STOPS. SOMEBODY IS GOING TO BE SERIOUSLY INJURED IF A SEDONA SUDDENLY STOPS ON THE FREEWAY AND IS HIT FROM BEHIND BY A VEHICLE TRAVELING 70 MPH! THERE IS A SERIOUS SAFETY CONCERN WITH THESE VANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308479February 10, 2010
VEHICLE SPEED CONTROL
DEFECTIVE THROTTLE POSITION SENSOR. SUDDENLY AND UNEXPECTEDLY THE VAN GOES TO IDLE AND THERE IS NO THROTTLE CONTROL. DEALERSHIP WILL NOT REPAIR UNLESS IT GOES BAD, EVEN THOUGH THIS IS ONE OF MANY THAT HAVE ALREADY PROVEN TO BE DEFECTIVE. WE HAVE 40 OF THESE MODELS IN OUR FLEET, WITH 20 OF THEM FAILED WHILE BEING DRIVEN. THAT IS A 50% DEFECTIVE RATE!! THESE VEHICLES SHOULD BE RECALLED TO PROTECT THE CUSTOMER FROM POSSIBLE LIFE THREADING SITUATION. ESPECIALLY, SINCE THIS IS A SUDDEN UNEXPECTED OCCURRENCE THAT CAN ONLY HAPPEN WHILE DRIVING, AND THE MANUFACTURER HAS DENIED ACCOUNTABILITY TO PREEMPTIVELY FIX THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308486February 10, 2010
VEHICLE SPEED CONTROL
DEFECTIVE THROTTLE POSITION SENSOR. SUDDENLY AND UNEXPECTEDLY THE VAN GOES TO IDLE AND THERE IS NO THROTTLE CONTROL. DEALERSHIP WILL NOT REPAIR UNLESS IT GOES BAD, EVEN THOUGH THIS IS ONE OF MANY THAT HAVE ALREADY PROVEN TO BE DEFECTIVE. WE HAVE 40 OF THESE MODELS IN OUR FLEET, WITH 20 OF THEM FAILED WHILE BEING DRIVEN. THAT IS A 50% DEFECTIVE RATE!! THESE VEHICLES SHOULD BE RECALLED TO PROTECT THE CUSTOMER FROM POSSIBLE LIFE THREADING SITUATION. ESPECIALLY, SINCE THIS IS A SUDDEN UNEXPECTED OCCURRENCE THAT CAN ONLY HAPPEN WHILE DRIVING, AND THE MANUFACTURER HAS DENIED ACCOUNTABILITY TO PREEMPTIVELY FIX THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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