Kia Sedona Complaints
2,536 consumer complaints on file.
- #10876358June 24, 2016LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL
CYBER SAFETY ALERT - BAD SOFTWARE UNLOCKS ALL DOORS 100X /DAY COUNTERMANDING DRIVER INPUT: PLEASE MAKE THIS A RECALL TO FORCE THEM TO FIX THIS VERY DANGEROUS OCCUPANT SAFETY PROBLEM. CAR HAS BEEN TO 2 DEALERS 4 X TOTAL, THEY KEEP SAYING ITS UNFIXABLE. KIA CUST SERVICE REFUSE TO DO ANYTHING.(KIA CASE #[XXX], ) DAYTONA BEACH DEALER REFUSES REFUND OR REPLACEMENT CAR. IS THERE ANY WAY FOR SOMEONE FROM NHTSA TO CONTACT KIA IN KOREA AND GET SOME ACTION ON FIXING THE SOFTWARE DOOR UNLOCK 100X / DAY PROBLEM ? THERE ARE 4 DIFF SITUATIONS IN WHICH THE DOORS UNLOCK CREATING A VERY UNSAFE SITUATION FOR CRIME/CARJACKING/ AND WORSE. 2014 KIA SEDONA EX VIN # [XXX] ITS SHOULD BE A SIMPLE SOFTWARE UPDATE FIX TO ALLEVIATE THE PROBLEM : UNLOCKS WITHOUT DRIVER PERMISSION WHEN: 1. PUT IN PARK 2. KEY OUT 3. KEY IN 4. IF YOU WANT TO WARM UP CAR WHILE LOADING CARGO/PEOPLE IT CONSTANTLY COUNTERMANDS THE DRIVER INSTRUCTION TO LOCK DOORS, THIS GOES LIKE THIS: DRIVER PUSHED LOCK BUTTON , IT UNLOCKS ALL DOORS W/O PERMISSION, DRIVE AGAIN PUSHES LOCK, IT IMMEDIATELY UNLOCKS ALL DOORS AGAIN, REPEATS OVER AND OVER AND OVER INFINITELY ... IN THIS DAY /AGE OF TERRORISM, CRIME, KIDNAPPING, ETC... ITS IMPERATIVE THAT NHTSA AND CITIZENS GET THESE SITUATIONS SOLVED SO THAT AT LEAST THE DRIVER CAN KNOW THE DOORS STAY LOCKED WHEN THE LOCK BUTTON IS PUSHED AND THAT THE COMPUTER WON'T CONSTANTLY VETO DRIVER EFFORTS FOR SECURITY. THANKS>.. PLEASE SO SOMETHING < ANYTHING!>.. KIA CUST SERVICE REFUSES TO DO ANYTHING EXCEPT READ FROM A SCRIPT. KIA HEADQUARTERS IN KOREA SEEM NOT TO HAVE CONTACT # INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10875858June 22, 2016SUSPENSION
TL* THE CONTACT OWNS A 2006 KIA SEDONA. WHILE AN INDEPENDENT MECHANIC WAS REPLACING THE BRAKES, IT WAS DISCOVERED THAT THE FRONT LOWER CONTROL ARM HAD SEVERE CORROSION AND WERE ABOUT TO FRACTURE. THE TECHNICIAN DIAGNOSED THAT THEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V550000 (SUSPENSION); HOWEVER, THE DEALER ONLY RUST PROOFED THE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10875946June 22, 2016LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2006 KIA SEDONA. WHILE DRIVING APPROXIMATELY 55 MPH, THE HOOD LATCH MALFUNCTIONED AND CAUSED THE HOOD TO OPEN AND SEPARATE FROM THE VEHICLE. DURING THE INCIDENT, THE FRONT WINDSHIELD WAS SHATTERED, AND THE FENDERS AND BODY WERE DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 268,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10876031June 22, 2016ENGINE
THE VEHICLE STALLED WITHOUT WARNING& I CANT BRING IT TO A STOP SAFETY CAUSE THE BRAKE PADDLE IS HARD TO PUSH IT WILL NOT RESTART RIGHT WAY IT WILL JUST START & STALL
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10875316June 20, 2016AIR BAGS
MY AIRBAG LIGHT HAS BEEN ON FOR MONTHS. NEVER HAD AN ACCIDENT OF ANY KIND. IT WON'T GO OUT. LOOKS LIKE A COMMON PROBLEM ON THESE 2006 KIA'S. READING ONLINE THAT YOUR AIRBAGS WON'T WORK IF THE LIGHT IS ON. NOT HAPPY ABOUT THAT. APPARENTLY OUR GOVERNMENT IS NOT PUTTING ANY PRESSURE ON KIA TO DO A RECALL ON THIS! CAN'T AFFORD THE HIGH PRICE TO GET IT FIXED! WILL SELL THE CAR INSTEAD IF I HAVE TO. JUST TURNED OVER 100K ON IT. FIGURES. TOO BAD. I REALLY LIKE THIS CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10875413June 20, 2016SERVICE BRAKES
ON 05-10-16 MY 2008 KIA SEDONA WAS PARKED IN THE DRIVE WAY. IT WAS NOT ON. IT HAD NOT BEEN DRIVEN FOR MORE THAN 24 HOURS.THE KEY WAS NOT IN THE IGNITION. WE WERE REMOVING ONE OF THE BACK PASSENGER SEATS ON THE DRIVER'S SIDE. THE SIDE DOOR HAD REMAINED OPEN. IN THE PAST WE HAD PROBLEMS WITH THE DRIVER'S SIDE SLIDING DOOR, IT WOULDN'T OPEN OR WOULDN'T CLOSE. WHILE REMOVING THE SEAT THE OPEN DOOR INDICATOR (BUZZING) CAME ON. DID NOT KNOW WHY IT CAME ON, THE CAR WAS IN PARK AND WAS OFF. A COUPLE OF MINUTES LATER THE SMELL OF SMOKE WAS COMING FROM THE CAR. DID NOT SEE WHERE IT WAS COMING FROM AT FIRST AND THEN SMOKE WAS COMING OUT OF THE ENGINE AREA. THE HOOD WAS OPENED AND THERE WERE FLAMES ON THE DRIVER'S SIDE BEHIND THE STEERING WHEEL. THE FIRE DEPT. WAS CALLED BUT WE WERE ABLE TO PUT THE FLAMES OUT BEFORE IT BECAME DANGEROUS AND CANCELLED THE CALL. THE BATTERY HAD TO BE DISCONNECTED TO AVOID HAVING THE FLAMES START UP AGAIN. THE VEHICLE WAS TOWED TO A KIA DEALER TO INVESTIGATE THE CAUSE. AFTER A FEW DAYS OF WAITING THE DEALER CONCLUDED THE ABS MAY HAVE CAUSED THE FIRE. THE FIRE HAD BURNED THE WIRING HARNESS AND FIRE WALL. THE CAR WAS TOTALED DUE TO NOT BEING ABLE TO CONFIRM THE ACTUAL CAUSE OF THE FIRE. TO DATE WE DO NOT KNOW WHAT ACTUALLY CAUSED THE FIRE BUT WE HAD TO BUY ANOTHER CAR. I WANT TO POINT OUT IF YOU HAVE A PROBLEM WITH THE DOOR SYSTEM BE ALERT. IF YOUR CAR IS IN PARK WITH THE KEY OUT OF THE IGNITION AND YOU HAVE WARNING BUZZARDS GO OFF CHECK THE CURRENT STATUS OF THE VEHICLE, POSSIBLE RELAY OVER LOAD TO DOOR CONNECTION. NOT CONFIRMED, BUT WAS THE ONLY POWER OPERATING PART TO THE VEHICLE THAT WAS IN USE WHEN THE FIRE STARTED.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10874158June 14, 2016AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE ESC AND THE ABS LIGHT CAME ON AND KNOW THE BREAK LIGHTS DON'T WORK AND IT KEEPS BLOWING MY HEAD LIGHTS THE AIR BAG IS ON AND THEY STAY ON. THIS HAPPENS WHEN YOU PUT IT IN GEAR AND THEY STAY ON THE WHOLE TIME THE AUTO IS ON. AT FRIST IT DID EVERY ONCE IN A WHILE BUT KNOW IT STAYS ON AND MY BRAKE LIGHTS DOESN'T WORK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10873796June 13, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 KIA SEDONA. THE CONTACT STATED THAT WHILE IN PARK AND ATTEMPTING TO START THE VEHICLE, ALL DOORS INDEPENDENTLY UNLOCKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,300. ...UPDATED 08/15/16 *BF *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10873812June 13, 2016LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
CYBER SECURITY ISSUE: WHEN DRIVER STOPS CAR: DOOR UN-LOCK 100X/DAY, CONSTANT BATTLE FOR SECURITY. DEALER SAYS THERE IS NO WAY TO FIX IT, BUT REALLY THERE IS. SOFTWARE PATCH FROM KIA WOULD ALLOW DEALER WITH SCAN TOOL TO CHANGE PREFERENCES SO THAT THE DOOR LOCKS STAY LOCKED UNTIL USER DETERMINES THAT THE "COAST IS CLEAR" OF CRIMINALS, TERRORISTS, CARJACKERS, KIDNAPPERS, KILLERS, ROBBERS, RAPISTS,ETC THIS MAY SOUND INNOCUOUS BUT THE REALITY IS: IF DRIVER UNLOCKS JUST THE DRIVER DOOR, THE ALL OTHER DOORS INCLUDING TAILGATE UNLOCK MAKING CAR OPEN TO THE WORLD, WHEN DRIVER RELOCKS THE DOORS, THE COMPUTER UNLOCKS THEM AGAIN, THIS GOES ON UNTIL THE FRUSTRATED DRIVER EITHER EXITS THE CAR OR RESTARTS CAR AND PUTS IT IN GEAR, THEN HE HAS TO AGAIN RELOCK THE DOORS. VERY UNSAFE : IN THIS DAY AND AGE OF CYBER SECURITY ISSUES WITH TERRORIST AND CARJACKING, KIDNAPPING ETC. ALL DOORS ARE ALSO UNLOCKED WHEN THE CAR IS PUT IN PARK, DRIVER RELOCKS, THEN WHEN KEY IS WITHDRAWN FROM IGNITION DOORS AGAIN UNLOCK, DRIVER RELOCKS AGAIN, WHEN DRIVER PUTS KEY RESTARTS THE CAR, ALL DOORS AGAIN UNLOCK... ITS NEAR CONSTANT EXPOSURE TO THE WORLD OF CRIMINALS. I HAVE CONTACTED KIA DEALERS, TAKEN IT IN TWICE-NO LUCK, CALLED KIA HEADQUARTERS CUST SERVICE 6-7 TIMES - NO RESPONSE AFTER 1 WEEK, CALLED 14 KIA DEALERS - NO HELP, EVEN TWEETED 4 TIMES TO KIA CEO [XXX].- NO RESPONSE AFTER 5 DAYS.. PLEASE MAKE THIS A RECALL FOR SW UPDATE OR REPLACE BCM WITH UPDATED VERSION.. CRIMINALS ARE SMART AND THEY KNOW THEY SIMPLY HAVE TO WAIT THAT SOME POOR VICTIM STOPS THE CAR TO KNOW THAT THE DOORS WILL OPEN, AND THEY THEN CAN ARGUE THAT THE VICTIM ACTUALLY OPENED THE DOORS MAKING IT AS IF IT WERE AN INVITATION. THANK YOU THANK YOU THANK YOU AHEAD OF TIME ! THIS IS VERY INSECURE CRITICALLY DANGEROUS ISSUE AND ALSO DISTRACTS THE DRIVER ALOT (DISTRACTED DRIVING IS DANGEROUS). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10873523June 9, 2016SERVICE BRAKES, STEERING, SUSPENSION
A YEAR AGO I DO RECEIVE A RECALL LETTER NOTIFYING FOR RUSTY LOWER ARMS WHEELS TO BE REPLACED BUT SUCH THING NEVER HAPPENED. THE DEALER JUST APPLY MORE RUST INHIBITORS BUT PROCEDURES WAS NOT THE APPROPRIATE CURE FOR THE PROBLEM. WHEN THE VEHICLE IS ON MOTION A VERY DISTURBING NOISE CAME JUST UNDER THE WHEELS. SEE PICTURES THEY ARE MORE SELF EXPLANATORY JUST THE DRIVER SIDE IT'S SHOWN DUE TO FILE LIMITATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10872896June 7, 2016WHEELS
VEHICLE HAS 12,000 MILES ON IT ROTATE TIRES EVERY 4-5000 MILES. NOTICED A LOUD NOISE COMING FROM THE WHEEL WELLS ON THE INTERSTATE, DROVE TO THE LOCAL MECHANIC, CHECKED OUR WHEELS FOUND SQUARE SPOTS ON THE INNER TIRE TREADS. UNSAFE TO DRIVE HE CALLED IN TIRES AT THE TIRE SHOP, TIRE SHOP LET HIM KNOW THAT THEY ARE USING THE SAME TIRE ON THE NEWER MODEL BUT THE WORD EXTRA LOAD IS ON THE TIRE, REPLACED TWO OF THE TIRES BECAUSE MONEY IS SCARES. COMPLAINED TO KIA CONSUMER THEY STATED IT IS THE TIRE COMPANY'S PROBLEM (HANKOOK) AND NOT KIA. CALLED HANKOOK TIRE HQ IN NJ AND THEY STATE IT IS KIA AND HYNDIA'S PROBLEM. THIS IS A VERY DANGEROUS SITUATION WHERE THIS IS A FAMILY TYPE VAN AND THE BELTS ARE STRETCHING AND EVENTUALLY THEY WILL BRAKE POSSIBLE INJURY AND OR DEATH. DON'T KNOW WHERE ELSE TO GO NO ONE IS LISTENING.NEED HELP WITH THIS SITUATION
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10872043June 2, 2016AIR BAGS
TL* THE CONTACT OWNS A 2006 KIA SEDONA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENOR LIGHT REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 87,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10871744June 1, 2016SUSPENSION
WAS DRIVING DOWN A ROAD AT 35 MPH AND THE FRONT LEFT CONTROL ARM BROKE MAKING US SLIDE SIDEWAYS ACROSS A ROAD UNTIL WE CAME TO A COMPLETE STOP. THE FRONT LEFT CONTROL ARM SNAPPED MAKING THE TIRE POINT OUT TO THE LEFT AND UNABLE TO DRIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10871400May 29, 2016SERVICE BRAKES, UNKNOWN OR OTHER
WITH EMERGENCY BRAKE THE VAN ROLLED AWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10870111May 20, 2016AIR BAGS
AIR BAG DASH LIGHT CAME ON ONE MORNING AND HAS NEVER GONE OUT, KIA WANTS BETWEEN 100 AND 1500 DOLLARS TO DIAGNOSE AND REPAIR, EVEN THO VEHICLE HAS NEVER BEEN IN AN ACCIDENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10864308May 11, 2016AIR BAGS, SERVICE BRAKES
THIS VEHICLE HAS 65,000 MILES ON IT AND YESTERDAY I DID THE THIRD BREAK JOB THIS VAN HAS HAD. NO VEHICLE SHOULD GO THROUGH BREAKS AS FAST AS THIS ONE DOES. ON TOP OF THAT, MY AIRBAG LIGHT HAS BEEN ON SINCE 20,000 MILES AND ALL KIA DEALERS I HAVE BROUGHT THIS VAN TO REFUSES TO LOOK INTO IT. NOW THAT I AM NO LONGER UNDER WARRANTY WITH KIA I PLAN ON BRINGING IT TO ANOTHER SHOP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10863328May 5, 2016AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS COMPLAINT IS REGARDING A SINGLE-OWNER 2006 KIA SEDONA. SINCE 2006 I HAVE HAD NUMEROUS ELECTRICAL RELATED PROBLEMS. OVER HALF THE BUTTONS AND KNOBS ON THE STOCK CD PLAYER/RADIO HAVE NOT WORKED FOR APPROXIMATELY EIGHT YEARS. I AM HAVING TO REPLACE HEADLIGHT AND TURN SIGNAL BULBS EVERY FEW MONTHS. THE AIRBAG INDICATOR LIGHT IS ILLUMINATED AND WILL NOT SHUT OFF. I HAVE NOT BEEN INVOLVED IN ANY ACCIDENTS (YET) AND WOULD EXPECT MY AIRBAGS TO DEPLOY IF AND WHEN NECESSARY. MY UNDERSTANDING IS THAT THE AIRBAGS WILL NOT FUNCTION IF THE INDICATOR LIGHT IS ILLUMINATED. THIS IS A MAJOR SAFETY CONCERN, AS THIS IS A FAMILY VEHICLE AND I HAVE THREE SMALL CHILDREN, AND I TAKE FREQUENT ROAD TRIPS DUE TO MY JOB. AS FAR AS I KNOW, THERE ARE NO RECALLS ASSOCIATED WITH THE AIRBAG OR ELECTRICAL/LIGHTING SYSTEM FOR THIS VEHICLE. BASED ON MY RESEARCH OF COMPLAINTS ASSOCIATED WITH THIS VEHICLE YEAR, MAKE, AND MODEL, RECALLS SHOULD BE ISSUED SO AFFECTED OWNERS MAY HAVE THESE PROBLEMS CORRECTED AT NO CHARGE AND TO PREVENT INJURY AND OR DEATH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10862997May 4, 2016SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THIS VAN HAS THE EXACT SAME ISSUE WITH THE BRAKE SWITCH THAT ALL THE OTHERS HAD IN RECALL. SHIFTER IS STUCK IN PARK. ESC LIGHT IS ON AND BRAKE LIGHTS ARE NOT WORKING. THERE ARE NO OPEN RECALLS FOR THIS ISSUE ON THE VIN NUMBER. FURTHER, THE KIA DEALERSHIP REFUSES TO FIX IT FREE OF CHARGE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10862700May 3, 2016ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING NO LESS THEN THAN BLOCK FROM MY HOUSE - WHEN I NOTICE SMOKE FROM THE DRIVER SIDE FUSE PANEL AND NEXT THING YOU KNOW THE WHOLE PANEL BECAME ENGULF IN FLAMES. I CALLED THE FIRE DEPARTMENT AND ABLE TO PUT FIRE OUT- BUT UNFORTUNATELY, THE CAR BECOME TOTAL IN THE DAMAGE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10861284April 25, 2016ELECTRICAL SYSTEM, AIR BAGS, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2006 KIA SEDONA. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED AND THE HORN STOPPED WORKING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0