Kia Sedona Complaints
2,536 consumer complaints on file.
- #10968902March 28, 2017UNKNOWN OR OTHER
THE VAN COMPLETELY SHUTS DOWN UPON SLOWING DOWN TO COME TO A STOP. THIS DOES NOT HAPPEN EVERY TIME I STOP, BUT HAS HAPPEN A TOTAL OF 8-10 TIMES IN THE 9 MONTHS THAT I HAVE OWNED THE VAN. WITHIN THE FIRST WEEK THAT I PURCHASED THE VAN THE VAN STALLED TWICE. WHEN THE VAN STALLS THERE IS A COMPLETE LOST OF POWER. IN ORDER TO RESTART THE VAN I NEED TO RETURN THE KEY TO THE START POSITION IN THE IGNITION AND TURN THE KEY OVER AGAIN TO START THE VEHICLE. I HAVE BROUGHT THE VAN TO THE DEALERSHIP WHERE I BOUGHT THE VAN ON THREE OCCASIONS TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THEY HAVE YET TO FIND A PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10969176March 28, 2017ELECTRICAL SYSTEM, SUSPENSION, EXTERIOR LIGHTING
BULBS CONSTANTLY GOING OUT. LOTS OF FRONT END ISSUES WITH NOISES, CLUNKING MOSTLY. DIFFICULTY SEEING DUE TO BLIND SPOT WHERE FRONT WINDOW AND DOORS MEET AND WHERE FRONT DOORS AND BACK SLIDING DOOR MEETS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10968254March 24, 2017STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2007 KIA SEDONA. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER DOORS OPENED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATOR FAILED AND NEEDED TO BE REPLACED ON BOTH THE DRIVER AND PASSENGER SIDES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 188,000. ..UPDATED 06/08/17 *BF *AS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10967832March 22, 2017LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2008 KIA SEDONA. WHILE DRIVING APPROXIMATELY 65 MPH, THE HOOD OPENED AND SMASHED AGAINST THE WINDSHIELD AND ROOF. THE VEHICLE WAS DRIVEN TO THE NEAREST DEALER. THE MANUFACTURER STATED THAT THERE WAS NO FAILURE WITH THE HOOD LATCH. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. TWO YEARS LATER, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V389000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER REFUSED TO REPAIR THE DAMAGES CAUSED BY THE HOOD LATCH FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 08/09/17*LJ *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10966519March 17, 2017STRUCTURE:BODY
DRIVER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10965926March 14, 2017SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:HUB
TL* THE CONTACT OWNS A 2005 KIA SEDONA. THE CONTACT STATED THAT THERE WAS A PROGRESSING NOISE HEARD NEAR THE BRAKE SYSTEM. THE DEALER DIAGNOSED THAT THE WHEEL BEARINGS AND HUBS PREMATURELY FRACTURED AND WERE HELD TOGETHER ONLY BY TWO BOLTS. THE PARTS HAD TO BE REPLACED ON THE FRONT DRIVER'S SIDE TIRE. THE DEALER WAS TO FURTHER INSPECT THE OTHER THREE TIRES. IN ADDITION, THE VEHICLE WAS TO BE TAKEN TO AN INDEPENDENT REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO SOLUTION. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 05V232000 (WHEELS). THE CONTACT WAS UNCERTAIN AS TO WHO WOULD REPAIR THE VEHICLE AND IF THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10965768March 13, 2017FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING AT INTERSTATE SPEEDS THE ACCELERATOR STOPS WORKING. THERE IS A MILD POPPING SENSATION AND THE GAS PEDAL NO LONGER HAS ANY EFFECT. THE CAR CONTINUES TO RUN, BUT SLOWS DOWN NATURALLY AND WILL EVENTUALLY SLOW TO ABOUT 10MPH. IF YOU TURN THE VEHICLE OFF AND RESTART IT, IT RUNS NORMALLY UNTIL THE NEXT TIME IT RANDOMLY DOES THIS AT 70MPH. I HAVE ONLY HAD IT HAPPEN ON THE INTERSTATE WHILE GOING ABOUT 70MPH. IT IS NOT LIKE GOING INTO NEUTRAL... THE ENGINE DOES NOT RESPOND TO THE GAS PEDAL AT ALL... NOT REVVING... NOTHING. IT CAN GO DAYS WITHOUT DOING THIS AND THEN DO IT 4 TIMES IN ONE TRIP ON THE HIGHWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10958561March 3, 2017ELECTRICAL SYSTEM
THE UVO SYSTEM INTERMITTENTLY MALFUNCTIONS. WHEN IT DOES, THE PHONE RINGER VOLUME IS EXTREMELY LOUD. AS A RESULT , AN INCOMING PHONE CALL STARTLES AND TEMPORARILY DISTRACTS THE DRIVER. AFTER REPEATED ATTEMPTS TO RESET THE VOLUME TO A VERY LOW LEVEL, IT CONTINUES TO HAPPEN. AS IT HAPPENS RANDOMLY, THE DEALER HAS NOT BEEN ABLE TO REPRODUCE IT. AS A RESULT, THEY HAVE REFUSED TO REPROGRAM THE SYSTEM. HOWEVER, THERE IS A SERVICE ACTION/TSB 222 WHICH ADDRESSES THIS, BUT "IF THEY CAN NOT REPRODUCE THE SYMPTOM, THEY WILL NOT REPROGRAM THE SYSTEM." I HAVE BEEN TOLD THIS SAME STORY AT THE DEALERSHIP AND FROM THE CORPORATE HEADQUARTERS. IT HAS HAPPENED MULTIPLE TIME SINCE I HAVE OWNED THE VEHICLE. THERE ARE NOT ANY UPGRADES AVAILABLE FOR THE CONSUMER TO UPLOAD, NOR IS IT POSSIBLE WITHOUT SPECIALIZED EQUIPMENT. THANK YOU
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10955226February 17, 2017SUSPENSION
TL* THE CONTACT OWNS A 2006 KIA SEDONA. WHILE DRIVING AT A LOW SPEED IN A PARKING LOT, THE LOWER CONTROL ARM FRACTURED AS THE CONTACT ATTEMPTED TO MAKE A TURN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER CONTROL ARM WAS RUSTED, FRACTURED, AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 200,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10954534February 14, 2017TIRES, TIRES:TREAD/BELT
TIRES ARE STILL OVER 1/2 TREAD BUT BIG BULGES IN TREAD AREA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10940202January 6, 2017TIRES, TIRES:SIDEWALL
SIDEWALL BLOWOUT AT HIGHWAY SPEEDS. SIDEWALL IS BUSTED IN (3) LOCATIONS: (1) OUTSIDE AND (2) ON THE INSIDE AT 3:00 AND 9:00 POSITION
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10939966January 5, 2017LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2008 KIA SEDONA. WHILE DRIVING 65 MPH, THE HOOD OF THE VEHICLE BECAME UNLATCHED AND FRACTURED THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,323.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10939783January 4, 2017ELECTRICAL SYSTEM, ENGINE
OIL LEAKS FROM VALVE COVER GASKET AND TIMING COVER GASKET CAUSE OIL TO DROP ON THE ALTERNATOR. THIS OIL RESIDUE CAUSES THE ALTERNATOR TO STOP WORKING AND IN TURN THE BATTERY DIES. MY VEHICLE HAS STOPPED ABRUPTLY ON THE FREEWAY THREE TIMES DUE TO THIS ISSUE, WHEN ALL ELECTRICAL POWER TO THE VEHICLE IS ABRUPTLY DISABLED WITH VERY LESS WARNING AND REACTION TIME. THIS IS A VERY DANGEROUS SITUATION AND IF NOT FOR MY ALERTNESS AND QUICK REACTION, MY FAMILY WOULD HAVE BEEN A TRAFFIC HAZARD AND ACCIDENT PRONE. THIS A MANUFACTURING OR PART RELATED DEFECT ON KIA SEDONAS. MY MECHANICS HAVE CONFIRMED SEEING THIS ON OTHER KIA SEDONAS. MY VEHICLE CURRENTLY STILL HAS THIS PROBLEM AND I AM TRYING TO GET KIA TO ADDRESS IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10939790January 4, 2017STRUCTURE:BODY
ALL 4 DOORS ON MY KIA SEDONA ARE NOW NOT OPENING FROM THE OUTSIDE. THEY STICK REALLY BAD AND IT FEELS AS IF I PULL ANY HARDER THAT THAT HE HANDLES WILL BREAK OFF. I HAVE 101K MILES ON THE CAR SO IT IS OUTSIDE OF ITS WARRANTY. AFTER LOOKING ONLINE, THIS SEEMS TO BE A HUGE ISSUE WITH KIA'S MADE AROUND THIS SAME TIME. THIS IS A HUGE SAFETY CONCERN BECAUSE IT IS PROHIBITING ME FROM ENTERING OR EXITING THE CAR AND POSSES SERIOUS ISSUES WITH SAFETY OF A CHILD IN THE CAR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10938476December 29, 2016STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 KIA SEDONA. THE CONTACT NOTICED THAT THE SUBFRAME WAS RUSTED WHEN IT WAS WET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10937169December 22, 2016SEAT BELTS
THE 2ND ROW CENTER SEAT BELT IS DEFECTIVE AND CAN NOT HOLD AN OCCUPANT. THE CENTER SEAT BELT HAD NEVER BEEN USED BEFORE TODAY - THE BUCKLES WERE STILL WRAPPED IN BLUE PLASTIC FROM THE FACTORY. UPON ATTEMPTED FIRST USE, THE SMALLER LATCHPLATE WOULD NOT GO INTO THE SMALLER BUCKLE. THE WHITE RELEASE BUTTON ON THE SMALLER BUCKLE WAS DEPRESSED INWARDS - WHICH IT SHOULD NOT HAVE BEEN. THE SMALLER LATCHPLATE WOULD GO INTO THE BUCKLE AND GIVE A FALSE LATCH AND THEN AT EVEN A LITTLE BIT OF PULLING ON THE BELT THE LATCHPLATE WOULD COME OUT OF THE BUCKLE. NOTE: BECAUSE THIS SHOULDER BELT COMES FROM THE ROOF THERE ARE 2 BUCKLES AND 2 LATCHPLATES. THE DEFECT WAS WITH THE SMALLER LATCHPLATE THAT WOULD NOT LATCH PROPERLY INTO THE SMALLER BUCKLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10936795December 21, 2016ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2005 KIA SEDONA. WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY SHUT OFF AND THE BRAKES AND POWER STEERING NO LONGER FUNCTIONED. THE CONTACT RAN OFF THE ROAD INTO A DITCH. THE VEHICLE CAUGHT FIRE AND EXPLODED. A FIRE REPORT WAS FILED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE ORIGIN OF THE FIRE WAS UNDETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10936517December 20, 2016AIR BAGS
TL* THE CONTACT OWNS A 2005 KIA SEDONA. WHILE THE VEHICLE WAS PARKED, IT ROLLED BACK AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE SCENE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 02/03/17*LJ *CN
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10936220December 19, 2016UNKNOWN OR OTHER, STRUCTURE, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
THE TRUNK LATCH DOES NOT WORK TRUNK FLIES OPEN MUST USE CORD TO HOLD CLOSE. LATCH DOES NOT CATCH. WHILE DRIVING OPENS LATCH DOES NOT CATCH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10934971December 13, 2016AIR BAGS
JANUARY 2007 WE PURCHASED A KIA SEDONA BECAUSE OF THE SAFETY FEATURES FOR ALL PASSENGERS, AN IMPORTANT FEATURE BECAUSE I TRANSPORT CHILDREN. IN APRIL OF 2007 WE WERE HIT BY A MINI VAN IN THE FRONT PASSENGER QUARTER PANEL. THE ACCIDENT CAUSED THOUSANDS OF DOLLARS OF DAMAGE AND NO AIRBAGS DEPLOYED, WHICH WAS A CONCERN. 2016 WE WERE IN ANOTHER ACCIDENT WHILE TURNING A CORNER. THIS TIME WE WERE HIT IN THE REAR (3RD ROW) PASSENGER QUARTER PANEL BY A PICK UP. WE WERE HIT HARD ENOUGH TO PUSH OUR VAN INTO THE OTHER LANE, ENDING UP JUMPING A CURB & LANDING IN THE GRASS. NO AIR BAGS DEPLOYED, WHICH REALLY UPSET ME! THE REAR HATCH LOOKED LIKE SOMEONE HAD OPENED IT THEN SHUT IT WITH A LIGHT POLE LAYING ACROSS IT. OUR INSURANCE COMPANY TOTALED THE VAN AND ASKED US TO GO AND GET OUR THINGS OUT. I PUT TOWELS ON ALL THE SEATS TO KEEP IT CLEAN. THE 3RD ROW SEAT BACK (WHERE IT WAS HIT) WOULD NOT MOVE AT ALL AND I COULD NOT REMOVE THE TOWEL FROM IT. THE FRAME OF THE VAN HAD BEEN PUSHED INTO THE SEAT! THE CURTAIN AIR BAG HAD NOT DEPLOYED! I CALLED THE SERVICE DEPARTMENT WHERE I PURCHASED IT AND THE MANAGER TOLD ME THERE WAS NOT A CURTAIN AIR BAG IN MY VAN! AFTER SEARCHING THE PAPERWORK I RECEIVED WITH IT, I FOUND THAT IT WAS SUPPOSED TO HAVE THE CURTAIN AIR BAG COVERING 2ND & 3RD ROW SEATS. I AM COMPLETELY CONFUSED AND VERY UPSET BECAUSE I NORMALLY TRANSPORT A 18 MONTH OLD IN THE 3RD ROW SEAT ON PASSENGER SIDE! IF SHE HAD BEEN IN HER CAR SEAT, SHE WOULD HAVE BEEN HURT BADLY. NOT ONLY BECAUSE OF AN AIR BAG FAILURE BUT GLASS SPLINTERS. I GOT AT LEAST A DOZEN PIECES OF GLASS IN MY HANDS, AND ONE TOOK 2 DAYS TO GET OUT! I RESEARCHED TO SEE IF THERE WERE ANYMORE COMPLAINTS A OUT AIRBAG FAILURE AND FOUND SEVERAL. WE REPLACED OUR VEHICLE WITH ANOTHER MAKE. I SURE WISH THAT THE KIA SEDONA WOULD HAVE DONE WHAT IT WAS SUPPOSED TO DO. AND I AM HOPING THAT KIA CORRECTED THE ISSUES.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0