Kia Sedona Complaints

2,536 consumer complaints on file.

#11016061August 17, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2007 KIA SEDONA. WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS A LOUD SCRAPING NOISE COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS BENT FORWARD, TOUCHING THE VEHICLE. THE CONTACT'S HUSBAND DIAGNOSED THAT THE LOWER CONTROL ARM DETACHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V387000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015182August 14, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2006 KIA SEDONA. WHILE DRIVING VARIOUS SPEEDS, A CLICKING NOISE WAS PRESENT COMING FROM THE FRONT END WHILE TURNING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT LOWER CONTROL ARM WAS DAMAGED DUE TO CORROSION AND RUSTING. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013900August 9, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2002 KIA SEDONA EX. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. THE POLICE ARRIVED AT THE SCENE, BUT A REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE DEALER WAS NOT CONTACTED. THE CONTACT SUSTAINED INJURIES TO THE NECK, LOWER BACK, LEFT SHOULDER, AND CHEST, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11013117August 6, 2017
UNKNOWN OR OTHER
HANDS FREE DEVICE IN VEHICLE DOES NOT WORK WITH ANDROID OR APPLE SMART PHONES AS ADVERTISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012937August 5, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY ESC LIGHT AND ABS LIGHT CAME ON AS I WAS PULLING OUT OF THE MOVIE THEATER AND MY VEHICLE IMMEDIATELY TURNED OFF SO I RESTARTED IT AND PULLED OUT ONTO THE HIGHWAY WHERE IT TURNED OFF AGAIN AND WOULDN'T RESTART FOR 15-20 MINUTES ONCE I GOT IT RESTARTED MY ENGINE STARTED MAKING A WEIRD SOUND AND I COULD NOT ACCELERATE IT KEPT JERKING LIKE I WAS RUNNING OUT OF GAS WHEN I HAD A FULL TANK LUCKILY I MADE IT HOME WITH MY 3 KIDS BEFORE IT SHUT OFF AGAIN. NOT SAFE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012636August 3, 2017
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2006 KIA SEDONA. WHILE THE CONTACT'S WIFE WAS DRIVING 55 MPH, THE HOOD SUDDENLY OPENED. THE HOOD STRUCK AND DAMAGED THE WINDSHIELD AND ROOF. THE VEHICLE WAS TOWED TO GRIFFIN MOTORS COMPANY (11031 PERRY HWY, MEADVILLE, PA 16335 814-336-2161) WHERE IT WAS DIAGNOSED WITH A CORRODED LATCH THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT HE WAS NOT INFORMED OF NHTSA CAMPAIGN NUMBER: 16V389000 (LATCHES/LOCKS/LINKAGES) PRIOR TO THE INCIDENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE MANUFACTURER AND DEALER STATING THAT THE REPAIR COST EXCEEDED THE VALUE OF THE VEHICLE. THE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012537August 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 KIA SEDONA. WHILE DRIVING 65 MPH, ANOTHER VEHICLE COLLIDED WITH THE FRONT PASSENGER SIDE OF THE CONTACT'S SON'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. PRIOR TO THE CRASH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT'S SON WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL A LOCAL DEALER. THE CONTACT STATED THAT AN APPOINTMENT WAS SCHEDULED WITH CLAY COOLEY KIA (1600 E AIRPORT FWY, IRVING, TX 75062 (469) 908-0002). THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11010577July 25, 2017
WHEELS
RIGHT REAR TIRE BLEW OUT ON THE THRUWAY,CAUSING LOSS OF CONTROL AND BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006577July 20, 2017
UNKNOWN OR OTHER
A RECALL WAS ISSUED. WE TOOK THE VEHICLE TO THE DEALER FOR REPAIR. WE WERE TOLD THEY COULD NOT DO THE REPAIR AS THEY DID NOT HAVE THE TOOL NEEDED. THAT WAS ON JUNE 23, 2017. AFTER MANY PHONE CALLS, OFTEN DAILY, THERE IS NO RESOLUTION. KIA KEEPS CONTACTING THE DEALER, WHO KEEPS SAYING THEY DO NOT HAVE THE TOOL. WE HAVE REQUESTED A LOANER CAR UNTIL THE REPAIR CAN OCCUR. WE HAVE BEEN DENIED. TODAY I WAS TOLD THEY WILL CONTACT ME BY NEXT THURSDAY (7/27/17) WITH A RESPONSE. TO DATE IT IS ONE MONTH SINCE WE FIRST TRIED TO GET THE RECALL REPAIR COMPLETED. WE DO RESIDE IN TEXAS AND UNDERSTAND THAT THE RECALL IS RELATED TO PROLONGED EXPOSURE TO SALT. WE BOUGHT THE VEHICLE IN OHIO AND DROVE IT THERE FOR ALMOST 4 YEARS BEFORE MOVING TO TEXAS. THERE IS SOME VIBRATION AT HIGHER SPEEDS, WHICH MAY OR MAY NOT BE RELATED TO THE RECALL. WE WON'T KNOW UNTIL THE INSPECTION IS DONE. WE FEEL THIS VEHICLE MAY BE UNSAFE TO DRIVE. ATTACHED ARE THE NOTES FROM CONVERSATIONS WITH KIA. I APOLOGIZE THAT THEY MAY BE DIFFICULT TO READ, BUT WE HAD NO IDEA THEY WOULD BE NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005861July 17, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE ESC LIGHT ILLUMINATED IN MY KIA SEDONA FOR TWO YEARS ON AND OFF NOT UNTIL RECENTLY DID I REALIZE WHEN THIS HAPPED THE BRAKE LIGHTS WOULD NOT ILLUMINATE. I BROUGHT CAR IN AND WAS CHARGED $250 TO REPLACE THE BRAKE LIGHT SWITCH. I SAW THIS WAS A RECALL ON 2007 KIA SEDONA BUT DEALER STATED IT DID NOT INCLUDE MY KIA SEDONA HOW CAN THE SAME EXACT THING THAT HAPPENED ON ALMOST 1 MILLION KIA AND HYUNDAI NOT BE THE SAME THING ON MY KIA SEDONA. I BELIEVE MY KIA SHOULD HAVE BEEN PART OF THE RECALL AND I SHOULD BE ISSUED A REFUND FOR THIS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005868July 17, 2017
LATCHES/LOCKS/LINKAGES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 KIA SEDONA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER AND THE ACCELERATOR PEDAL TRAVELED TO THE FLOOR. THE ESC WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE KIA DEALER IN CHEYENNE, WYOMING ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V389000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 183,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005534July 16, 2017
VEHICLE SPEED CONTROL
WHILE DRIVING MY HUSBANDS KIA IT PICKS UP SPEED IF GOING OVER 40 MPH IT WILL SHUT OFF AND WE GET NO POWER TO THE GAS PEDDLE IT HOLDS ALOT OF HEAT FROM THE MOTOR THE SIDE DOORS OPEN AND CLOSE WHEN THEY WANT ..BUT MY BIGGEST ISSUE IS THE GAS PEDDLE AND THE SHUTTING OFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004836July 12, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 KIA SEDONA. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11004851July 12, 2017
STRUCTURE:BODY
THERE IS AN ISSUE WITH THE REAR DOOR NOT OPENING. IT WILL OPENS INTERMITTENLY. LOCKED OR UNLOCKED IT DOESN'T MATTER, SAME WITH THE RIGHT REAR SLIDING DOOR, YOU CANNOT OPEN IT FROM THE INSIDE OR OUT LOCKED OR UNLOCKED, CHILD SAFETY LOCKS HAVE BEEN CHECKED AND RECHECKED. THIS CAUSES A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004680July 11, 2017
UNKNOWN OR OTHER
I OWN A KIA SEDONA 2016 HAVE ABOUT 20000 I AM THE SECOND OWNER I WAS TAKED TO THE SERVICE TO THE SAME DEALER WHERE I BOUGHT AND THE TECHNICIAN TALK ME THEM WILL GO TO CHECK THE BRAKE SYSTEM AND IAGREE, LATTER THE SAME DAY HE CALL ME AND TALK ME ABOUT SOME VIBRATION IN THE STEERING WELL I READY KNOW ABOUT SO HE TALK ME THE ROTORS HAVE TO BE RESURFACED FOR REAL THIS VEHICLE ONLY HAVE 20000 MILES HE EXPLAINS TO ME ME ABOUT THE WEIGHT AND THE SIZE BUT I NEVER HAVE THIS DONE BEFORE IN ANY CAR I BEEN DRIVING OR OWNED IN MY ENTIRE LIFE I JUST LIKE TO KNOW IS KIA USE THE RIGHT QUALITY OF THE MATERIAL FOR THIS TYPE OF VEHICLE THANKS FOR YOU ATTENTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003815July 8, 2017
AIR BAGS
MY AIR BAG INDICATOR LIGHT CAME ON AND DOES NOT RESET. THE PASSENGER SIDE AIR BAG LIGHT IN NOT SHOWING THE PASSENGER AIR BAG IS OFF. ACCORDING TO THE VEHICLES MANUEL THIS WE MAY HAVE A PASSENGER AIR BAG DEPLOY WHEN IT SHOULD BE OFF AND THE DRIVERS SIDE AIR BAG WILL NOT DEPLOY WHEN IT SHOULD. THIS IS A VERY SERIOUS PROBLEM AND DURING MY RESEARCH FOUND AT LEAST 50+ KIA OWNERS WITH THIS PROBLEM. PLEASE CHECK THIS OUT AND HAVE KIA REPAIR THESE VEHICLES UNDER A RECALL NOTICE. I BELIEVE MY WARRANTY IS STILL VALID BUT NOT SURE KIA WILL FIX THIS WITHOUT PRODDING. THANK YOU FOR YOUR ATTENTION TO THIS IMPORTANT MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003395July 6, 2017
SEAT BELTS, SEATS
THE BACK SEAT WILL NOT CLIP DOWN AND THE MIDDLE SEAT BELT WILL NOT RETRACT BACK. YOU CANNOT SIT IN THE BACK SEAT BECAUSE IT WILL NOT CLAMP TO THE FLOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002783July 3, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE, YOU SUDDENLY LOOSE POWER. THE ESC OFF LIGHT AND ENGINE LIGHT COME ON. YOU ARE NOT ABLE TO ACCELERATE. IT'S LIKE THE PEDAL IS NOT THERE. YOU COULD BE GOING 50 MPH AND THEN SUDDENLY DROP DOWN TO 20 TO 30 MPH WITHOUT WARNING. THERE IS A FEW CODES THAT COME UP: P2106 THROTTLE ACTUATOR CONTROL SYSTEM-FORCED LIMITED POWER P2138. THROTTLE/PEDAL POSITION SENSOR/SWITCH "D"/"E" VOLTAGE CORRELATION. THERE ARE OTHER CODES THAT CAME UP BEFORE AND IT ALSO CAUSED THESE ISSUES. THIS HAPPENS WHILE YOU ARE DRIVING. SOMETIMES YOU CAN TELL ITS GOING TO TURN ON THE ESC LIGHT AND ENGINE LIGHT AND GOING TO LOOSE POWER AND SOMETIMES IT HAPPENS ALL OF A SUDDEN. WHEN RESEARCHING ONLINE ABOUT THIS PROBLEM, ITS A COMMON PROBLEM WITH KIA ESPECIALLY THE SEDONAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002625July 1, 2017
UNKNOWN OR OTHER
THE VEHICLE WILL FROM TIME TO TIME SUDDENLY ACCELERATE ON ITS OWN WITHOUT WARNING. THIS HAS OCCURRED TWICE IN THE PAST FEW WEEKS. HAS OCCURRED WHILE SLOWING TO COME TO A STOP AND WHILE SPEEDING UP TO NORMAL OPERATING SPEEDS. WHEN IT HAPPENS BRAKING DOES NOT STOP THE ACCELERATION THE SPEED CONTINUES TO INCREASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002534June 30, 2017
FUEL/PROPULSION SYSTEM
CRACK IN THE FUEL RAIL. PROFUSE LEAKING OF GASOLINE ABOVE THE ENGINE WHEN THE CAR IS ON. IMMEDIATE DANGER OF CATCHING FIRE MAKING IT DANGEROUS TO DRIVE. MECHANIC DUMBFOUNDED THAT THE RAIL PIPE IS MADE OF PLASTIC AND NOT METAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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