Kia Sedona Complaints

2,536 consumer complaints on file.

#11324233May 12, 2020
ELECTRICAL SYSTEM
THERE IS AN OPEN RECALL ON MY VEHICLE, NHTSA RECALL NUMBER 20V088 KIA RECALL NUMBER SC186. THIS RECALL HAS BEEN OPEN SINCE APRIL 8, OVER A MONTH NOW, AND HAS A CHANCE OF THE VEHICLE CATCHING FIRE SO IT MUST BE PARKED AWAY FROM MY HOUSE. ON A PREVIOUS RECALL OF CHEVROLET, WHICH JUST HAD A CHANCE OF THE KEY COMING LOSE FROM THE IGNITION, A DIFFERENT VEHICLE WAS PROVIDED WHILE THE RECALL WAS BEING REMEDIED. I FEEL THAT THIS RECALL IS MORE SEVERE THAN THAT ONE AND AFTER A MONTH ITS A HUGE INCONVENIENCE TO HAVE TO PARK MY CAR IN THE STREET AWAY FROM MY HOUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323863May 8, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V101000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323894May 8, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2003 KIA SEDONA. THE CONTACT STATED WHILE DRIVING AT 25 MPH THE VEHICLE HESITATED AND FAILED TO SHIFT INTO THE DESIRED GEAR WITH SMOKE COMING FROM UNDER THE HOOD. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME, PARKED THE VEHICLE, AND UPON OPENING THE HOOD SAW FLAMES. THE CONTACT STATED THAT THE FIRE DEPARTMENT WAS CALLED HOWEVER, HER NEIGHBOR ATTEMPTED TO EXTINGUISH THE FLAMES WITH A WATER HOSE UNTIL THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES AND A FIRE REPORT WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. THE DEALER WAS NOT NOTIFIED OF THIS ISSUE AND THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND AIR BAGS WARNING LIGHTS HAD BEEN ILLUMINATED SINCE SHE PURCHASED THE VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11323642May 7, 2020
ENGINE
WHILE DRIVING WASN'T GETTING MUCH POWER THEN CAR STOPPED IN THE MIDDLE OF THE STREET I HAD THIS ISSUE PREVIOUSLY AND KIA SAID IT WAS MY FAULT AND I DIDN'T PUT OIL WOULD NOT REPAIR SO I FIXED MYSELF NOW THE SAME EXACT THING IS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323494May 6, 2020
SERVICE BRAKES, ENGINE
RECALL ON VEHICLE WITH NO REMEDY IN THE FORESEEN FUTURE. KIA DEALERSHIP SAID THEY DON'T KNOW IF IT WILL GET FIXED. THIS RECALL COULD CAUSE THE VEHICLE TO CATCH FIRE AND THEY RECOMMEND PARKING IN A PLACE THAT'S SAFE FOR THIS TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323402May 5, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WE WERE NOTIFIED OF A DANGEROUS PART FAILURE. IN EARLY APRIL. SO FAR WE HAVE HEARD NO MORE FROM KIA THE MANUFACTURER & THE DEALER KNOWS NOTHING. WE NEED OUR VEHICLE. IT'S OUR ONLY VEHICLE. WE NEED TO PARK IT OUTSIDE AWAY FROM OTHER VEHICLES AS IT CAN BURST INTO FLAMES. WE NEED THIS FIXED NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323184May 4, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 KIA SEDONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322845April 30, 2020
ELECTRICAL SYSTEM, ENGINE
MY 2006 KIA SEDONA MINIVAN HAS AN INTERMITTENT FAILURE CAUSING IT NOT TO START. ALL ELECTRICAL WORKS EXCEPT THE ENGINE & STARTER. TURN THE KEY TO START & IT DOES NOT TURN OVER. THE AUTOMOTIVE MECHANICAL TERM USED TO DESCRIBE THIS CONDITION IS "NO CRANK". THE STARTER & ENGINE REMAIN OFF. AFTER MULTIPLE ATTEMPTS IT STARTS AFTER 5-30 MINUTES. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP ON MULTIPLE OCCASIONS & THEY WERE UNABLE TO DIAGNOSE &/OR REPAIR THE PROBLEM. THE FAILURE IS SO WIDE SPREAD THAT THERE IS A YOUTUBE WEBSITE DESCRIBING THE PROBLEM & OFFERING A SOLUTION WITH OVER 96,000 VIEWS. THERE NEEDS TO BE A RECALL ON THIS VEHICLE. THE DEALERSHIPS REFUSE TO CORRECT THE PROBLEM UNLESS THEY CAN DUPLICATE THE MALFUNCTION AT THE TIME OF THE SERVICE VISIT. MOTORISTS ARE HAVING TO ENDURE REPEATED BREAKDOWNS WITHOUT REMEDY. THERE IS NO KNOWN PROCEDURE TO CORRECT THE PROBLEM USING EMERGENCY SERVICE WHEN THE EVENT OCCURS. HYUNDAI ALSO HAS THE IDENTICAL ISSUE IN THEIR MINI VANS AS WELL. BOTH MODELS ARE BUILT AS A JOINT VENTURE BETWEEN KIA & HYUNDAI. PLEASE REQUIRE THEM TO ISSUE A RECALL TO CORRECT THIS DANGEROUS PROBLEM. THE YOUTUBE WEBSITE WHERE THIS PROBLEM CAN BE FOUND IS AT: HTTPS://WWW.YOUTUBE.COM/RESULTS?SEARCH_QUERY=2006+KIA+SEDONA+NO+CRANK+NO+START .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322898April 30, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 KIA SEDONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT WAS INFORMED THAT THE NOTIFICATION THAT WAS RECEIVED WAS AN INTERIM NOTIFICATION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322286April 26, 2020
ELECTRICAL SYSTEM
NOTICE FOR A RECALL FOR AN ELECTRICAL PART WAS SUBMITTED 4/9. THERE HAS BEEN NO WORD FROM THE MANUFACTURER ABOUT A REPAIR OR IF WE ARE ABLE TO SAFELY DRIVE OUR VEHICLE. THERE IS NO CLEAR HELP HOTLINE TO GIVE MORE GUIDANCE. CAN THE THE NHTSA ASK THEM TO POST A CLARIFICATION AND A DEADLINE FOR DECISIVE ACTION (EITHER A REPAIR OR REFUND)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322039April 23, 2020
STRUCTURE:BODY, ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE CAUGHT ON FIRE WHILE PARKED IN THE DRIVEWAY AND BURNED TO THE GROUND. WE CONTACTED KIA MOTORS REGARDING THIS. IT TOOK THEM WEEKS BEFORE THEY SENT OUT A REPRESENTATIVE TO INSPECT THE VEHICLE. UPON INCEPTION OF THE VEHICLE THEY SIMPLY DENIED THAT THE ENGINE FIRE WAS CAUSED BY FAULTY PARTS AND DECLINED RESPONSIBLY FOR THE IT!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11322052April 23, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 KIA SEDONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. LOU FUSZ KIA (1025 N LINDBERGH BLVD, ST. LOUIS, MO 63132) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322082April 23, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 KIA SEDONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321921April 22, 2020
ENGINE
I NOTICED A LEAK COMING FROM MY VAN. WASN'T TOO SURE WHAT IT WAS. THEN ON FEB 9 , I WAS DRIVING DOWN I40 AND MY VAN STARTED SMOKING AND EVERYTHING LOCKED ON ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321799April 21, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 KIA SEDONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V101000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321853April 21, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ON FRIDAY, APRIL 17TH, 2020, [XXX] RECEIVED THE SAFETY RECALL INTERIM NOTICE FOR HIS 2006 KIA SEDONA STATING THAT THE ENGINE IS AT RISK FOR FIRE WHEN VEHICLE IS OFF. THE LETTER STATES TO PARK THE VEHICLE UNTIL REPAIRED AND SAYS THAT THE RISK OF FIRE IS DUE TO MOISTURE IN AN ELECTRICAL SYSTEM OF THE ENGINE THAT CAN SHORT OUT EVEN WHEN THE VEHICLE IS SHUT OFF. WE HAVE PLEADED WITH KIA FINDLAY AND THE KIA CONSUMER CENTER TO AT LEAST CHECK FOR MOISTURE IN THE UNIT OF CONCERN, BUT WERE TURNED AWAY. WE ALSO REQUESTED A LOANER VEHICLE IN THE INTERIM AND AGAIN, THEY REFUSED AND SAID THEY CANNOT HELP UNLESS THE ENGINE CATCHES FIRE. WE ARE AFRAID TO HAVE THE VEHICLE HERE AND WOULD LIKE A LOANER UNTIL IT'S REPAIRED, RATHER THAN RISK A CATASTROPHE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321697April 20, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
INTERIM RECALL NOTICE. CAN'T GET ANY INFO FROM KIA THEY ADVISE PARKING IT OUTSIDE & NOWHERE OTHER VEHICLES DUE TO /FIRE HAZARD. IT'S OUR ONLY CAR & WE CAN'T GET ANY INFORMATION FROM THEM. HELP,NO IDEA WHEN IT WILL GET FIXED/ CAN'T EVEN MAKE PHONE CONTACT W/ KIA. HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321732April 20, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 KIA SEDONA. THE CONTACT STATED THAT WHEN HER HUSBAND WAS PARKING THE VEHICLE IN HER DRIVEWAY, SHE NOTICED THAT SMOKE BEGAN EMITTING FROM UNDERNEATH THE VEHICLE; MOMENTS LATER, THE VEHICLE CAUGHT FIRE. THE CONTACT WAS UNAWARE IF THERE WERE ANY ILLUMINATED WARNING LIGHTS PRIOR TO THE FAILURE. THE CONTACT WAS ABLE TO GRAB A WATER HOSE AND EXTINGUISH THE FIRE INDEPENDENTLY. THE CONTACT'S HUSBAND, WITH THE HELP OF SOME NEIGHBORS, WAS ABLE TO MANUALLY PUSH THE VEHICLE OUT OF THE DRIVEWAY AND PARK IT ON THE SIDE OF THE STREET. THE CONTACT STATED PRIOR TO THE FIRE, SHE HAD RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE OR THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11321197April 15, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
RECEIVED A RECALL NOTICE FROM KIA DATED 4/8/20 STATING HYDRAULIC ELECTRONIC CONTROL UNIT, WHICH CONTROLS ESC, TSC AND ANTI-LOCK BRAKE SYSTEM, REMAINS ENERGIZED WHEN VEHICLE IS TURNED OFF AND AN ELECTRICAL SHORT CIRCUIT INCREASES THE RISK OF ENGINE COMPARTMENT FIRE EVEN WHEN CAR IS TURNED OFF. THE PARTS ARE NOT CURRENTLY AVAILABLE TO FIX THIS. IN THE MEANTIME, I AM TO PARK MY VEHICLE OUTDOORS AWAY FROM OTHER VEHICLES AND STRUCTURES. I CALLED MY LOCAL KIA DEALERSHIP TO INQUIRE IF THEY KNEW WHEN THE REPAIR WOULD BE AVAILABLE AND THEY DID NOT EVEN KNOW OF ITS EXISTENCE. THE SERVICE DEPARTMENT SAID KIA BLOWS THINGS OUT OF PROPORTION AND SCARES PEOPLE AND THEY HAVE NO IDEA WHEN AND IF THE REPAIR PARTS WILL BE IN. THIS IS AN UNACCEPTABLE RESPONSE. KIA NEEDS TO COMMUNICATE WITH THE DEALERSHIPS ABOUT THIS PROBLEM AND THEY NEED TO FIX IT AS SOON AS POSSIBLE TO AVOID INJURY TO CONSUMERS. I AM LEFT WITH A VAN THAT HAS THE RISK OF CATCHING ON FIRE. I DO NOT KNOW IF IT IS ONLY WHEN THE VEHICLE IS TURNED OFF OR I AM AT RISK WHEN I AM DRIVING THE VAN. DUE TO BEING LAID OFF FROM THE CURRENT COVID 19 CRISIS, I AM NOT IN A POSITION TO BUY OR RENT A NEW CAR. ALSO, THERE IS NO PLACE TO PARK MY CAR IN MY HOME WHERE IT IS NOT NEAR ANOTHER VEHICLE OR STRUCTURE. I ALSO TRIED CALLING KIA'S CONSUMER ASSISTANCE CENTER, BUT THE NUMBER LISTED ON THE LETTER CONNECTS ME WITH ROADSIDE ASSISTANCE AND THERE IS NO CONNECTION FOR RECALL INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321022April 13, 2020
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
GETTING ON FREEWAY I JUST LEFT THE ENTRANCE RAMP INCREASING MY SPEED IM AT AROUND 45 50 MPH. ALL OF SUDDEN WITH NO WARNING WHATSOEVER THE HOOD JUST FLIES UP AND CRUSHES MY WINDSHIELD. I SLAM ON MY BRAKES TRYING TO SEE AROUND THE HOOD AND COASTED OVER TO THE BRIM OF THE ROAD MAKING SURE I WAS SAFELY OFF THE ROAD. I GET OUT OF THE CAR AND TRY TO PULL THE HOOD BACK DOWN . I TRIED WITH GREAT DIFFICULTY TO GET THE HOOD BACK DOWN AND SECURED. AND PROCEEDED TO GET OFF THE FREEWAY AND HEAD BACK HOME. PLEASE NOTE I HAVE ONLY OWNED THIS VEHICLE A COUPLE OF MONTHS PRIOR TO THIS AND WAS NOT AWARE OF ANY SAFETY ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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