Kia Sedona Complaints

2,536 consumer complaints on file.

#11476732July 31, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The sliding doors of the Van do not stay closed. We could be driving down the road when they open and the chime starts going off. We find this is commonly associated with the scenerios right after the auto-close mechanism closes the door. (This is another issue as it does not reliably close the door.) To resolve the door suddenly opening situation, we have to stop, put the vehicle in park, and usually end up having to have the driver or front passenger get out of the car, wait for the auto-close system to get close to closing and then slam the back end of the door into place to get it to hold. We did try to take it to the Kia Dealership in Ogden Utah but the service manager there said he could not reliably replicate it so could not fix it. Apparently slamming the door is considered a viable alternative to the auto-close mechanism. We were told it is not a defect and that these things happen. It should be noted for other drivers, that the auto-close mechanism does appear to be closed. The door sensor does not chime to give warning that it is not seated all the way. Instead, as mentioned, we will be driving down the road when the door will rattle and open a little ways and the chime immediately starts going off. You will slow down and it the chime will stop, but once you pull over and take a look you will see the back end of the door is open a centimeter or so. Further to this point, if you dont immediately pull over, the door can pop open the rest of the way. What is most concerning is that it can happen anytime. I ahve not found any logical rhyme or reason for the issue. However I have had kids sitting near the door when the door opened on me. Luckily the seatbelts kept them in the car even though we were caught off-guard by the suddeness of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476136July 27, 2022
ENGINE
Vehicle automatically turn off power/engine while driving/moving. Able to turn on on next day. Mechanics cannot find issue and cannot fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475156July 21, 2022
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
Driving and van started decelerating while still pressing gas. Got off road. Turned off van. Smelled something burning. Called tow truck. Tried to re-start and won’t turn over. Mechanic said the fuel rails too low code and cylinder misfire. Engine is now damaged due hydraulic lock. Kia recalled 2011-2012 vans for defective fuel rail and possible fire. Will not assist as we are 2nd owners and don’t fall under warranty. It def could have caught on fire based on what I researched. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474442July 18, 2022
UNKNOWN OR OTHER
The door locks on passenger sliding doors,do not keep doors shut,they remain open on both sides and have to use a screw driver to rotate the mechanism.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474358July 17, 2022
ELECTRICAL SYSTEM
The headlights blink on and off and keep going out and have to be changed often.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473791July 13, 2022
UNKNOWN OR OTHER
Door cable binds up and causes the door not to shut back leaving occupants either stranded or having to drive with the door open. This has happened 3 times even after being fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473083July 9, 2022
SEATS
I have already submitted a claim regarding my passenger side middle seat not locking into the track and having a significant safety concern. On July 1st my sister in law was sitting in the back (middle drivers side captains chair this time) while driving and attempted to move the seat forward slightly to make more room in the back. After she pulled up the lever the seat would not latch onto the track and started to slide back and forth freely. I had to pull over slowly so she would slam forward and after many unsuccessful attempts finally was able to get the seat to stay in a fixed position so we could continue driving. Once again this is a huge safety concern for the vehicle and has now happened on both sides. We cannot use our passenger side captains chair at all because of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472234July 3, 2022
ENGINE, UNKNOWN OR OTHER
Vehicle's engine seized while driving on the road. My mechanic I towed it to afterwards said that there was no oil in the engine. Engine was within KIA's recommended 7500 mile range between oil changes. No sign of oil leaking, and no warning lights came on before the incident to indicate there was a problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471701June 30, 2022
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Our 2018 Kia Sedona SXL caught on fire in the engine compartment while driving. IT almost killed my wife (driver) and my 4 year old son. Car had been driven only 2 blocks after picking up my son from daycare. The car started to produce black smoke incessantly from the engine compartment that made visibility almost impossible. Bystandards were waving with their arms up and trying to warn my wife and she managed to stop in a parking lot and run away with my son. Car got very hot. Despite of keeping regular maintenance, car has had a myriad of issues: electrical components going off and not working anymore (cruise control, rear view camera, navigation system), booming sound from air conditioner like an old airplane is inside the cabin..etc.There were no warning lights suggesting any problem before car caught on fire. Please help.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11471409June 28, 2022
UNKNOWN OR OTHER
Passenger side back, sliding door will not close securely. The risk is mainly because my grandchildren ride in those seats and the door not securing and subsequent lack of auto door locks when gear shift is moved from park is not safe. When we use that door, the indicator light on the dash is lit and the dinging bells alerts us it is NOT secure. We have to push in on the back of the door to, hear the click, get it secured. Otherwise the indicator light stays lit AND the doors will NOT lock automatically as they should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470427June 22, 2022
TIRES:SIDEWALL
Tires were manufactured on 41st week of 2018 equipped as OE tires on my 2019 kia Sedona. All 4 tires has started to developed dry rot way before the tread is even at 50 percent. I'm located in Bay area (northern California) and the weather is non extreme (no snow, no triple digit heat) and the tires already show defects. Contacted kumho about issue and they gave me a runaround, instructing me to visit kia dealership to confirm the tires is dry rotted. Kia did confirm the tire is dry rotted and provided a work order stating this fact. Kumho at first deny the claim stating that it has pass the 4 year manufacturer warranty which is not true due to tire were manufactured on 41st week of 2018 as stated on the tire sidewall. After bringing the fact and evidence to BBB, kumho agreed to accept the warranty, but now are delaying the process for unknown reason. The vehicle is still equipped with the unsafe tires that I transport my family in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469484June 15, 2022
AIR BAGS
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468317June 8, 2022
LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT
2016 KIA SEDONA. CONSUMER WRITES IN REGARD TO DEFECTIVE POWER SLIDING DOOR. THE CONSUMER STATED THE POWER SLIDING DOORS WOULD NOT PROPERLY CLOSE. THE DOOR AJAR WARNING LIGHT WOULD ILLUMINATE WHEN THE DOORS WERE SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466181May 26, 2022
ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The contact owns a 2016 Kia Sedona. The contact stated while sitting in the vehicle, there was smoke coming from under the hood. There were no warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the hose was ruptured and the radiator failed. Additionally, the contact stated that the engine needed to be repaired. The radiator was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 80,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465330May 19, 2022
ENGINE AND ENGINE COOLING, SERVICE BRAKES
The contact owns a 2007 Kia Sedona. The contact stated that he initially received notification of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). A year after the recall repair was performed, while his wife was driving 55 MPH, grayish smoke started coming from under the hood. While she was pulling over, the ABS warning light illuminated the instrument panel due to both front brake calipers locking up. The contact’s wife allowed the vehicle to cool down for a while and was able to restart the vehicle and drive home without further incidence. The contact, who is a mechanic, then drove the vehicle to his dealer for an inspection and discovered that water had entered the EBCM (Electronic Brake Control Module) which caused the module to corrode. The contact also discovered that both fuses in the under-hood fuse block had blown which caused the smoke. Upon replacing the fuses, the same failure recurred with smoke coming from the engine due to the replacement fuses being blown. The contact then spoke with the dealer where the recall was performed and was provided a diagnostic fee to inspect the vehicle. The contact then reached out to the manufacturer where he was provided a case number but had not yet received a follow-up call from the manufacturer. The vehicle had yet to be repaired. The failure mileage was 135,701.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463442May 5, 2022
ENGINE
We were driving and pulled over to a grocery store and noticed that the dash lights were going crazy and then the cabin started to fill with a little smoke and then the car shut off. The doors would not open and the car had no power at all. We were finally to get us and our kids out. I popped the hood and noticed a small fire next to the ground wire. The engine had caught fire. I put out the fire. There is another set of recalls on Kia's about the engines and the car catching on fire. The Kia dealer said that there is not a recall on this car.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11463531May 5, 2022
ENGINE
The contact owns a 2016 Kia Sedona. The contact stated while driving approximately 45 MPH there was raddling noise and then flames. The check engine light came on. The engine immediately caught on fire. The contact was able to pull over safely and exit the vehicle quickly with her son the passenger. The police arrived on the scene first and informed the fire department that the flames had deteriorated automatically; therefore the fire department did not arrive. Unknown if a police report was filed. The vehicle was towed to several dealers; however, the last dealer diagnosed the failure to be hole blown engine. There were no major injuries or medical reports. The manufacturer was notified of the failure. The approximate failure was 73,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11463427May 4, 2022
ENGINE, STRUCTURE:BODY
In 2017 my Sedona was leaking water In the rear well. South Austin Kia accused my 135 lb dog of peeing in the rear well. He will not fit back there. After many attempts to get them to fix it and contacting corporate I was told "if I can prove it is leaking they will try to fix it". I went through a carwash climbed into the back and videotaped it. Took it back to Kia of South Austin and the recrimped the well. When I got my van back they had failed to reinstall the carpet and bolts. Two months ago I took my van to Firestone for its oil change. 1000 miles into it my check engine light came on. We read the code and it came up no oil. We added oil, took it to Firestone and there is no evidence of an oil leak. The check engine light stayed off until last night. It threw 138 codes. Never ever seen so many codes. I'm replacing this van in a couple of weeks. We are limping it. I get sever panic attacks thinking about going back to Kia of South Austin for the treatment that has occured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463252May 3, 2022
UNKNOWN OR OTHER
Side sliding doors do not shut completely, the doors malfunction and will not open correctly as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462919May 1, 2022
SEATS
The passenger side second row outside seat is not latching into place appropriately and thus slides forward and back in the track upon breaking or accelerating. We did not know it became faulty until my 5 year old was seated while driving and upon vehicle breaking his chair flew forward in the track and jolted him. He nearly face planted into the front seat, and if we were driving any faster and needed to suddenly stop for something to avoid collision, or god forbid, been in an accident, I have no doubt he would have been. My husband has been attempting to find the exact reason but he can’t tell yet if it is some sort of spring mechanism failure or if there is another explanation. That seat is 100% not safe for use until it is fixed and continues to slide back and forth in the track whether or not it is occupied. The issue is available for inspection upon request, however my husband has to take the track off in order to remove the chair so it isn’t flying all over when driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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