Kia Sedona Complaints

2,536 consumer complaints on file.

#11755797August 9, 2026
STRUCTURE:BODY
Pearl white paint peeling, there is an extension for a warranty through Hyundai for the same paint but not through Kia. Please advise what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755466August 7, 2026
UNKNOWN OR OTHER
My 2009 Kia Sedona is under Safety Recall SC133 (NHSTA 16V-387) for front lower control arms that can corrode and break. The dealership has had the vehicle at ANDY MOHR KIA in [XXX] for two weeks and states the frame is too heavily rusted to safely mount the new control arms. They will not perfom the recall repair. The vehicle is currently undriveable due to the structural condition related to the salt-belt corrosion issue covered by the recall. I have an open Kia Consumer Affairs case (XXX) but have not received a resolution. The dealership escalated this, but there has been no timely response or resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755233August 6, 2026
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2016 Kia Sedona with power sliding doors. Both rear power sliding doors fail to completely latch upon closing. Doors make loud clicking sounds while attempting to close and require manual pushing to latch. Kia of Attleboro diagnosed and confirmed in writing that both rear door roller arm assemblies are completely missing the roller, and that this condition is contributing to the latching failure. Both power sliding door motors and rear door latches also need replacement. This is a safety hazard as the doors may appear closed but are not fully latched, posing a serious risk of doors opening while driving, particularly with children as passengers. The condition has been confirmed in writing by a Kia dealership. Kia Motors America issued Warranty Bulletin WTY019 in March 2021 specifically extending coverage for this exact latching condition on 2015-2017 Sedona vehicles to 15 years/unlimited miles. The covered components (motors and latches) have been approved for warranty replacement. However, Kia America has denied coverage for the roller arm assemblies despite their own dealer's written confirmation that these parts are directly contributing to the covered latching failure. Components are available for inspection upon request. No warning lamps appeared prior to failure. Problem developed gradually with increasing noise before doors failed to latch completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755275August 6, 2026
ENGINE
The contact owns a 2019 Kia Sedona. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the engine overheated. The vehicle was driven to the local dealer, who diagnosed that the engine head bolts had failed. The contact was informed that the engine needed to be replaced. The engine was replaced. The contact stated that later while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed back to the dealer who diagnosed that the ignition coil had failed. The ignition coil and spark plug seals were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755181August 6, 2026
STRUCTURE:BODY
the drivers side passenger sliding door will not latch or close properly. The door started opening while driving and would not close. Luckily i had no children in the car at the time. The safety of my CHILD or any passenger could have been at risk. Driving while a van door is OPENING. I am taking it to the dealer this morning. Have to figure out how to get it there since the door wont close. Has not been inspected yet. The door ajar started to go off and the door started opening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755079August 5, 2026
ENGINE
The check engine light illuminated with diagnostic code P0018 (crankshaft/camshaft position correlation, Bank 2), first recorded on a scan XXX. The vehicle was taken to a franchised Kia dealership in [XXX] on XXX at 88,719 miles. The dealer performed an engine teardown and provided a written diagnosis on XXX: metal debris on the exhaust camshaft position sensor, damaged camshaft phasers, a sheared camshaft pin, and metal contamination throughout the engine. The dealer states the engine requires either a major timing-system repair or complete engine replacement. This failure mode can cause sudden loss of motive power while driving. There was no crash, no injury, and no fire. The engine remains disassembled at the dealership and is available for inspection upon request. The problem was confirmed by a franchised Kia dealer in writing. NHTSA previously examined loss of motive power in this 3.3L V6 engine family in PE23-019, which named 2015-2021 Kia Sedona vehicles with 3.3L engines as peer vehicles. Warning prior to failure: check engine light only. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754333August 2, 2026
ENGINE
2018 Kia Sedona lx stalled while my wife was driving on the highway. No warning lights were on until the vehicle lost all power. Luckily my wife was able to pull the car safely to the side. The vehicle only has 36960 miles. Brought vehicle to the dealer and they said engine was seized. That Kia would not attempt a repair unless I gave copies of oil/oil filters from oil changes that I performed. I did not have these so Kia is not honoring the warranty. I changed the oil every year regardless of the miles. Did not miss. The oil is clean as I just changed the oil a couple months ago. Someone could have been killed. We got that van for our disabled adult son. Thankfully he wasn’t in the vehicle. We’ve been ripped off but at least my family is safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753707July 30, 2026
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2007 Kia Sedona. The contact stated that while his son was in the driveway about to drive off, the vehicle started smoking. There were no warning lights illuminated. The contact associated the failure with NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The contact would replace the parts. The contact stated that the manufacturer was delaying the repair and the buyback process. The vehicle was taken to the local dealer, and the contact was informed that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The manufacturer offered a buyback. The failure mileage was approximately 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751498July 20, 2026
ELECTRICAL SYSTEM
The contact owns a 2012 Kia Sedona. The contact stated that the battery drained unexpectedly, and the vehicle failed to start. The battery was replaced twice, and the vehicle was temporarily repaired. The contact’s son replaced the alternator; however, the failure persisted. The vehicle was no longer operable. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750702July 15, 2026
ENGINE
Engine experienced mass, sudden oil consumption with no warning of any sort, resulting in significant engine damage. Oil had been changed apx 800 miles prior to incident, and vehicle showed no signs of leaks or oil consumption following the oil change. No oil leaks or wetness were found around oil filter or drain plug. Vehicle drove perfectly fine one day, and when started to leave a store it began horrendously knocking, despite operating as normal on the drive to the store. Dipstick was completely dry. No engine warning light was triggered, no low oil warning, etc. I contacted Kia America directly, as I had found examples of this same issue reported online and hoped for some cooperation, and was given a generic response to haul it to the nearest Kia dealership for diagnosis and repair, out of my own pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749889July 12, 2026
ENGINE
Was driving down the road with zero issues known, no check engine light, and only 114K miles. There was a sudden noise that was quiet so I turned down the radio, and then within 2 seconds or so a loud bang occurred, followed by a lot of smoke. I looked in the side mirrors and noted flames coming from underneath the van. Pulled over and got my family out.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11749478July 10, 2026
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Kia Sedona. The contact stated that the climate control panel became inoperable, failing to distribute heat and air conditioning. While the middle and third-row climate systems functioned, an abnormal burning odor was detected. The fan speed adjustment button experienced an electrical short, and upon removing the climate control panel, the wiring harness was found burnt. The contact stated that the climate control panel was previously replaced. Additionally, the power sliding door was inoperable. No warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 19V109000 (Electrical System); however, the VIN was not included in the recall. The vehicle was taken to a local dealer but was not diagnosed or repaired. The vehicle was then taken to an independent mechanic, who determined that the failure was caused by the climate control panel. The manufacturer was not notified of the failure. The failure mileage was approximately 159,259.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748769July 7, 2026
Insert, Padding, Other/I am not sure
The Styrofoam is cracked in half on two sides and it's losing pieces when I contacted the manufacturer. They said they were sending me tape and I don't feel that's very safe. That is the only solution they are offering me. This has had a recall previously. They said this is what you've approved as a fix to the recall. I just wanted to check on this because I don't feel it's very safe for me to tape my child car seat back together especially since there's pieces missing chunks and the Styrofoam is completely cracked in half. I could separate the two pieces and they're telling me to tape it back together.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748681July 7, 2026
UNKNOWN OR OTHER
My fuel rail assembly in my 2011 kia sedona is cracked and leaking causing a gas smell. I'm confused why only some of the kias from 2011 got recalled when it seems like a lot more have this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747931July 2, 2026
ELECTRICAL SYSTEM
The contact owns a 2018 Kia Sedona. The contact stated that the air bag and the check engine warning lights were illuminated. The vehicle failed to start and was towed to the dealer, where it was diagnosed with alternator failure; however, the battery was replaced. Additionally, the contact stated that after his wife had pulled into the driveway, the instrument panel turned blank, and the driver noticed smoke coming from under the hood. The driver turned off the vehicle, and the vehicle cooled down. The contact stated that upon attempting to restart the vehicle later in the evening, the vehicle failed to start. The contact opened the hood and noticed that unknown parts had melted. The vehicle was towed to the dealer, who informed the contact that the battery terminals and an unknown control module had melted due to an electrical failure; however, the vehicle had not yet been diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746357June 25, 2026
ENGINE
Engine failure due to loud knocking as a result if high oil consumption. No warning lights ever. Needs replacement. Regular maintenance records available. Original owner with only 63900 miles in less than 10 years. Vehicle supposed to be under powertrain warranty (10 years/ 100000 miles). Kia and dealership keep denying warranty claim despite providing all records to prove regular maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745095June 18, 2026
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
The contact owns a 2019 Kia Sedona. The contact stated that the heat and A/C control knobs had melted twice, and the contact had purchased and personally replaced the entire control panel. Additionally, the contact stated that there was an abnormal strong fuel odor coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the low-pressure fuel pump and fuel injectors were replaced on separate occasions. However, the failure recurred while leaving the dealer. The vehicle was taken back to the dealer, where it was determined that the high-pressure fuel pump needed to be replaced; however, after the repair, the vehicle started making abnormal sounds. Additionally, the contact stated that the abnormally strong fuel odor had worsened. The vehicle was taken back to the dealer, who informed the contact that no diagnostic trouble code was retrieved, and the contact was advised to pick up the vehicle. The contact expressed safety concerns that the vehicle was unsafe to drive due to the persistent failure. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743899June 13, 2026
STRUCTURE:BODY
Right side sliding became stuck in closed position. Door was not openable by inside nor outside door handles. Not openable by automatic means such as push button. This situation slowed egress and could be a safety issue during emergency evacuation. During repair, KIA mechanics informed me that the forward latch (not the rear latch) of the sliding door was mechanically locked in closed position. The latch had to be destroyed from inside of vehicle to release latch to open door to be able to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743793June 12, 2026
STRUCTURE:BODY
White Pearl paint is flaking/peeling of for no apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743437June 11, 2026
AIR BAGS
In getting the ACU recall fixed, it was found that the Airbag Module is not responding. The ACU cannot be fixed unless the airbag module is fixed. It is my understanding that this is the part before the ACU. This is at a cost of $959 and not covered under the current recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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