Kia Sedona Complaints

2,536 consumer complaints on file.

#10132599August 12, 2005
SERVICE BRAKES, HYDRAULIC, INTERIOR LIGHTING, ENGINE AND ENGINE COOLING:ENGINE
HAD ENGINE AND TRANS PROBLEMS AT 1200 MI. FOUND METAL IN ENGINE AND COULD NOT EXPLAIN WHY. HAVE HAD RECURRING PROBLEMS WITH BRAKES/ROTORS IN WHICH HAVE HAD ROTORS REPLACED AND NEW PADS AS WELL. HAS HAD VIBRATION IN ENGINE ON OTHER OCCASIONS IN WHICH FOUND CRACK IN SPARK PLUG. INTERIOR LIGHTS WOULD NOT WORK. MY VAN WOULD NOT START ONE DAY AND HAD TO HAVE IT TOWED TO KIA IN LEX AND THEY HAD IT FOR SEVERAL DAYS AND WAS NEVER GIVEN A REASONABLE ANSWER TO WHAT IT WAS THAT CAUSED IT TO NOT START. THE DEALERSHIP HAS BEEN FRIENDLY AND HELPFUL, HOWEVER TO MANY OCCURRENCES FOR ANY NEW VEHICLE SO PLAN TO START LITIGATION TO DECLARE IT A LEMON! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133422August 12, 2005
WHEELS
REAR HUB CAP RECALL COULD NOT BE PERFORMED ON THE KIA SEDONA DUE TO LACK OF PARTS.*MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129081August 12, 2005
WHEELS
DT: CONTACT RECEIVED A RECALL LETTER AROUND 6-15-05 CONCERNING ALLOY WHEELS. THE CONSUMER CALLED THE DEALER, AND THEY TOLD HER THE BEST THEY COULD DO WAS PUT HER ON A WAITING LIST. THEY COULD NOT TELL HER A SPECIFIC TIME WHEN SHE MIGHT BE CALLED BACK. THERE WERE MORE THAN 30 PEOPLE AT DEALER WITH SIMILAR PROBLEMS. . SHE CONTACTED THE DEALER THE VERY SAME DAY SHE RECEIVED THE LETTER. THE LAST TIME SHE CALLED,(ON JULY 12,05, SHE TOLD THEM TO PUT HER ON THE LIST. THEY DID RECOMMEND ANOTHER KIA DEALER FURTHER AWAY. SHE DID NOT WANT TO GO FURTHER AWAY DUE TO THE SAFETY ISSUE INVOLVED.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132207August 10, 2005
WHEELS:HUB
DT: CONTACT STATES RECEIVED A RECALL LETTER DATED 6-13 05 FRO KIA. ON 6-28-05 TOOK VEHICLE TO DEALER FOR INSPECTION . THEY SAID THEY WOULD NEED TO ORDER THE PARTS. HE KEPT CALLING EACH WEEK, AND THEY TOLD HIM THEYE WERE STILL WAITING FOR THE PARTS. WHEN THE CONSUMER CALLED THE 800 CUSTOMER SERVICE NUMBER FOR KIA THEY TELL HIM THE PARTS WERE ON BACKORDER FROM KOREA. ON 8-10-05 THEY TOLD HIM TO TAKE VEHICLE BACK TO THE DEALER, HAVE THEM LOOK AT IT, AND IF THEY FEEL THAT VEHICLE WAS UNSAFE THEY WILL GOVE HIM A RENTAL/LOANER CAR TO DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132219August 10, 2005
ELECTRICAL SYSTEM:WIRING
DT: 2002 KIA SEDONA. THE CONSUMER STATED VEHICLE SMELLED OF SMOKE. THEN, THE VEHICLE STOPPED DUE TO A COMPLETE ELECTRICAL SHUTDOWN. THE VEHICLE WAS THEN PUSHED OVER TO THE SIDE OF THE ROAD. CONSUMER TRIED TO RESTART THE VEHICLE NUMEROUS TIMES, BUT COULD NOT DO SO. VEHICLE WAS TOWED TO THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132133August 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WE BOUGHT A VAN THAT WAS DELIVERED FROM PORTLAND OREGON TO OUR HOME IN LYNDEN WASHINGTON ABOUT 10:30 PM THE NEXT DAY MY WIFE PROCEEDED TO CHECK THE VEHICLE FLUIDS, CLEAN THE VEHICLE, ECT . THEN APON THAT FOUND THE FLUIDS TO BE LOW AND NOT SERVICED. SHE MY WIFE THEN CALLED THE CAR LOT TALKED TO THE SALES MANAGER, HE PROFESSED THAT IT HAD BEEN SERVICED AND WHEN MY WIFE EXPLAINED HER DISCOVERY HE THEN TOLD HER TO TAKE IT TO JIFFY LUBE AND THE CAR LOT WOULD PAY FOR IT TO BE DONE. WHEN DRIVING IT TO BE SERVICED WE MY WIFE AND I NOTICED THE TRANSMISSION WAS SLIPPING THERE FOR WE CONTACTED OUR LOAN OFFICE TO SEE IF THE DEAL HAD BEEN FUNDED IN WHICH IT HAD BUT THEY ADVISED US TO HAVE THE DEALERSHIP SWAP US OUT OF THE VEHICLE, SO WE THEN WENT BACK TO THE DEALERSHIP TO LET THEM KNOW THEY WERE RUDE AND WANTED MY WIFE TO TAKE IT TO THE KIA DEALERSHIP TO BE DIAGNOSED. WHEN MY WIFE TOOK IT TO THE KIA DEALERSHIP IT WAS FOUND THAT IN FACT THE TRANSMISSION WAS SLIPPING AND WE WOULD NEED A NEW TRANSMISSION, WE THEN CONTACTED THE DEALERSHIP IN WHICH WE BOUGHT THE VAN , ASKED ONCE AGAIN TO BE SWAPPED OUT OF THIS VEHICLE, THEY GAVE US THE RUN AROUND AND TOLD US UNLESS WE CAME UP WITH $8,000.00 - $10,000.00 DOLLARS THERE WAS NOTHING THEY COULD DO EXCEPT HAVE US DRIVE THE VAN TO THEM 224+ MILES FOR THEM TO PUT IN A REFURBISHED TRANSMISSION IN IT . MY WIFE BEFORE BUYING THE VAN TOLD THEM WE DID NOT WANT A VEHICLE WITH THIS MUCH MILEAGE ON IT THE SALES PERSON TOLD MY WIFE IT WAS OK BECAUSE IT HAD A 10 YEAR 100,000 MILE WARRANTY ON IT. WHICH IN FACT IT DOES NOT. THEY HAVE LIED TO US ABOUT CHECKING THE VEHICLE OUT WHEN IN FACT THEY BOUGHT IT FROM ANOTHER DEALER WHERE IT WAS IN STORAGE. THEY TOLD US WE NEED TO BRING IT TO THEM IF WE BRAKE DOWN AND THE TRANSMISSION GOES OUT ON THE WAY THAT THEY WOULD SEND A TOW TRUCK TO PICK IT UP AND WE WOULD HAVE TO FIND OUR OWN WAY HOME. MAYBE WE SHOULD BRING OUR OTHER VEHICLE IN CASE THAT WAS TO HAPPEN. ALSO OUR PAPER WORK HAS NO SIGNATURES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126081August 5, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MARCH 30, 2004. AFTER THE ENGINE STALLED THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE THEN SPUTTERED AND LOST POWER BUT SLOWLY REGAINED IT. TOOK VEHICLE TO DEALER FOR THIS PROBLEM AT LEAST 6 TIMES. KIA SAYS THAT A CYLINDERS IS MISFIRING , PLUGGING WIRES ARE CROSS FIRING. THE DATES OF FAILURE ARE APRIL 13, 2004, AUGUST 13, 2004, OCTOBER 19, 2004 AND MARCH 11, 2005, MAY 12, 2005 AND FINALLY JUNE 21, 2005. THE CONSUMER STATED THAT HIS FAMILIES LIVES HAVE BEEN IN DANGER THREE TIMES. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131386August 3, 2005
WHEELS:HUB
DT: RECEIVED RECALL LETTER FROM KIA ON JUNE 13, 2005 FOR THE HUB ASSEMBLEY. CONTACTED THE DEALER, THEY DO NOT HAVE THE PARTS. CONTACTED THE MANUFACTURER THEY WERE SHORT ON PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131410August 3, 2005
WHEELS:HUB
DT: THE CONTACT OWNS A 2004 KIA SEDONA. HE RECEIVED NHTSA RECALL 05V232000 ON JUNE 13, 2005. CONTACT WASU NABLE TO GET THE REPAIR WORK DONE. WHEN CONTACT TOOK VEHICLE TO DEALER TO GET TIRES ROTATED WAS TOLD BY DEALER THAT HUB ASSEMBLY WAS FIXE, BUT THEY DID NOT REPLACE THE RECALL PART. CONTACT COMPLAINED THAT DEALER DID NOT NOTIFY HIM THAT THEY DID NOT COMPLETE THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131447August 3, 2005
WHEELS
DT: THE CONTACT OWNED A 2004 KIA SEDONA. THE CONTACT RECEIVED A RECALL 05V232000 IN JUNE OF 2005. IN AUGUST 2005 NOW AUGUST CONSUMER WAS IS STILL UNABLE TO GET RECALL REPAIRS DONE. CONTACTED THE MANUFACTURER AND DEALERSHIP, AND THEY TOLD HER THAT SHE HAD TO WAIT. CONSUMER DID NOT WANT TO WAIT SINCE THIS WAS A SAFETY DEFECT. THE DEALERSHIP WOULD NOT EVEN INSPECT THE VEHICLE, PARTS WERE UNAVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130311July 27, 2005
ELECTRICAL SYSTEM
DROVE 2003 KIA SEDONA 4 OR 5 MILES. GOT OUT TO EAT AND IN ABOUT 5 MINUTES OR LESS THE INSIDE WAS FULL OF SMOKE AND THE DASHBOARD WAS IN FLAMES BEHIND THE STEERING WHEEL. USED FIRE ESTINGISHER BUT DID NOT GET THE FIRE OUT COMPLETELY AND FIRE DEPARTMENT CAME AND PUT THE FIRE OUT. I HAD HEARD THERE COULD BE A PROBLEM WITH THIS HAPPENING ON OTHER 2003 KIA SEDONA'S. HAVE CONTACTED KIA AND THEY WILL NOT DO ANYTHING UNTIL INSURANCE COMPANY CONTACTS THEM.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10129953July 25, 2005
WHEELS
DT: THE CONSUMER OWNS A 2004 KIA SEDONA. HE STATED HE RECEIVED A RECALL LETTER ON JUNE 13, 2005 AND SINCE THEN HE HAS BEEN UNABLE TO GET HIS VEHICLE REPAIRED. THE DEALERSHIP KEEPS TELLING HIM THEY DO NOT HAVE THE PARTS AVAILABLE HE DID SPEAK WITH THE MANUFACTURER AND THEY JUST TELL HIM TO GO TO ANOTHER DEALERSHIP TO GET THE REPAIR WORK DONE. HE DOES NOT FEEL SAFE DRIVING THIS VEHICLE BECAUSE HE CAN'T GET THIS DONE. THE RECALL WAS ON THE ALLOY WHEELS, MOISTURE COULD ACCUMULATE AROUND THE REAR HUBCAPS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130001July 25, 2005
ELECTRICAL SYSTEM
ON THE MORNING OF 6/21/05, I DOUBLE PARKED MY CAR ACROSS THE STREET FROM MY HOME FOR STREET CLEANING. I WAS INSIDE MY HOUSE @ 10 MINUTES WHEN A NEIGHBOR TOLD ME THERE WAS SMOKE COMING FROM MY CAR. I WENT TO THE CAR AND SAW FLAMES COMING FROM UNDER THE AREA UNDER THE DRIVER'S SIDE OF THE DASHBOARD BY THE BRAKE/GAS PEDALS. CALLED THE FIRE DEPARTMENT AND THE FIRE WAS PUT OUT. ACCORDING TO THE CLAIMS INVESTIGATOR AND THE BODY SHOP THE CAR IS AT, THE FIRE CAME FROM THE FUSE BOX OF THE VEHICLE. I UNDERSTAND THAT SEVERAL FIRES SIMILAR TO THIS HAVE STARTED IN OTHER 2003 KIA SEDONAS AND WANTED TO REPORT THE SITUATION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10129688July 22, 2005
WHEELS:HUB
DT: THE CALLER RECEIVED A RECALL NOTICE AND CAN'T GET THE WORK DONE. THE CALLER HAD THREE DIFFERENT APPOINTMENTS TO GET IT FIXED, AND ALL THREE TIMES THEY TOLD HER THAT THEY DID NOT HAVE THE PARTS. THE DEALER AND THE MANUFACTURER HAVE TOLD HER THAT THEY COULD NOT GET THE PARTS. *AK AS OF 08/02/05 THE PARTS HAD NOT COME IN. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129710July 22, 2005
WHEELS:HUB
DT: CALLER HAS RECALL THAT CAN'T GET FIXED BECAUSE DEALER HAS PARTS ON BACK ORDER. RECALL NUMBER IS NOT AVAILABLE. DEALER INSISTS THEY CAN'T FIX THE PROBLEM NOW BECAUSE THEY DON'T HAVE THE PARTS ON HAND. MANUFACTURER ALSO SAID THE PARTS WERE ON BACK ORDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130249July 22, 2005
SERVICE BRAKES, HYDRAULIC
2003 KIA SEDONA DEVELOPED PROBLEMS WITH THE BRAKE EQUIPMENT.*MR THE CONSUMER NOTICED LOUD NOISES AND BRAKE PEDAL FADE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE DIFFERENT OCCASIONS BUT EACH TIME THE PROBLEM PERSISTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129485July 20, 2005
ELECTRICAL SYSTEM
AFTER PARKING VAN AFTER A SHORT TRIP OF APPROXIMATELY 2 TENTHS OF A MILE THE VAN WAS TURNED OFF AND THE KEY WAS OUT OF THE IGNITION AND DOORS WERE LOCKED, FOUR HOURES LATER SOMEONE NOTICED SMOKE COMING FROM THE VAN. WHEN THE DRIVERS SIDE DOOR WAS OPENED FLAMES SHOT OUT OF THE VAN. AFTER A FIRE EXTINGUISHER WAS USED TO EXTINGUISH THE FIRE, IT WAS NOTICED BE ME THAT THE MAIN WIRING HARNESS GOING TO THE FUSE PANEL AS WELL AS THE FUSE PANEL WAS MELTED AND SMOLDERING. I ALSO NOTICED THAT THE RADIO WAS PLAYING AND THE DASH LIGHTS WERE FLASHING AND THE DOOR BUZZER WAS BUZZING, ALL WITHOUT THE BEING IN THE IGNITION. I THEN PROCEEDED TO UNHOOK THE POSITIVE BATTERY CABLE TO KILL POWER TO THE VAN. KIA MOTERS CAME AND GOT THE VAN AND TOOK IT TO A LOCAL DEALER. UPON INSPECTION BY THE DEALERSHIP THEY AND KIA MOTORS CONCLUDED THAT IT WAS NOT AN WARRENTY ISSUE. IT WAS OBVIOUS THAT THIS WAS A WIRING FIRE AND WAS NOT CAUSED BY ANY FREAK ACT OF NATURE OR NEGLEGIENCE OF ME THE OWNER. KIA SAYS THAT IT IS NOT A MANUFACTURER DEFECT. KIA SAID TO TAKE PICTURES AND MAIL THEM TO THEM AND TURN IN A CLAIM TO MY INSURANCE COMPANY. WE HAVE READ OF NUMEROUS FIRES JUST LIKE THE ONE THAT OCCURED ON MY VAN ON THE INTERNET.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10129067July 18, 2005
SUSPENSION:REAR
DT: CONSUMER RECEIVED A RECALL NOTICE ON REAR OUTER BEARINGS. CONSUMER COULD NOT GET REPAIR WORK DONE AT DEALERSHIP BECAUSE THEY DID NOT HAVE ENOUGH PARTS TO FIX THE RECALL . CONSUMER WAS PLACED ON A WAITING LIST, BUT NO CALLS WERE RETURNED. CONCERNED, CONSUMER CALLED KIA. AND WAS TOLD THEY ONLY RECEIVED 400 PARTS A WEEK FROM KOREA TO SUPPLY ALL OF THEIR US DEALERSHIPS, AND DID NOT OFFER ANY TIME FRAME AS TO WHEN THE REPAIRS COULD BE HANDLED. NO REPAIRS AT ALL, BUT HAS NOT BEEN EXPERIENCING A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128995July 16, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WE'VE HAD MANY PROBLEMS W/ KIA SEDONA. THE BIGGEST HAS BEEN BRAKES/ROTORS. WE NOTICED A LOUD GRINDING NOISE & VIBRATION NOT EVEN A YEAR AFTER WE GOT IT, ESPECIALLY WHEN GOING DOWNHILL. CONTACTED DEALER & THEY REPLACED THE ROTORS AT 13,000 MILES. NOT EVEN 4,000 MILES LATER THEY WERE BACK IN THE SAME CONDITION. TOOK THE VAN TO A BRAKE SERVICE CENTER (NOT THE DEALER) TO HAVE THE BRAKE PADS CHANGED & WAS TOLD THE ROTORS WERE WARPED. I EXPLAINED TO THE MAN WHAT WE HAD BEEN THROUGH & HE FELT STRONGLY THAT IT WAS A DEFECT. CONTACTED OUR DEALER AGAIN AND TOOK THE VAN IN. WAS NOT EVEN THERE 10 MINUTES, THEY DID NOT WANT TO HEAR IT! WOULD NOT DO ANYTHING FOR US! SO FAR, WE ARE TOLD WE CAN ONLY PURCHASE ROTORS DIRECTLY FROM THE MANUF. & SO FAR, THE ROTORS THAT HAVE BEEN ON THIS VAN FROM THE MANUF. HAVE NOT BEEN GOOD! I'VE TALKED TO SEVERAL OTHER KIA SEDONA OWNERS & THEY HAVE EXPRESSED THE SAME PROBLEM WITH THEIR VEHICLE!! WE ARE SORRY FOR TRYING A KIA! THE AIRBAG LIGHT CAME ON APPROX. 3 WKS AGO AND STAYS ON ALL THE TIME THAT THE VAN IS ON! I TOOK IT IN FOR SERVICE AND WAS TOLD THERE'S A DEFECT IN THE PASSENGER SIDE SEAT BELT BUCKLE BUT THEY HAD NONE IN STOCK SO HAD TO ORDER IT. WAS TOLD THAT THE AIRBAG PROBABLY WOULD NOT DEPLOY IF WE'RE IN AN ACCIDENT BUT THEY DID NOT SEEM TO MIND LETTING US DRIVE AROUND LIKE THAT FOR AN UNDETERMINED AMOUNT OF TIME. SAID THEY WOULD SEND A CARD IN THE MAIL WHEN THEY GET THE PART IN! THE PASSENGER'S SIDE WINDOW STARTED NOT WORKING! ABOUT EVERY OTHER DAY IT WOULD JUST STOP! I TOLD THE SERVICE DEPT ABOUT THIS AT THE SAME TIME I TOOK THE VAN IN FOR THE AIRBAG LIGHT & WAS TOLD, WELL ITS NOT DOING IT RIGHT NOW SO WE CAN'T DO ANYTHING ABOUT IT! THE WINDOW IS STILL GIVING US PROBLEMS BUT ABOUT EVERY DAY NOW INSTEAD OF EVERY OTHER! WE'VE TRIED TO TRADE THIS VEHICLE IN A FEW TIMES & WE CAN ONLY GET ABOUT HALF OF WHAT WE OWE ON IT! WE WERE EVEN TOLD ABOUT A WEEK AGO THAT THERE ARE MAJOR PROBLEMS WITH THE CLEARCOAT ON IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128586July 13, 2005
SEAT BELTS:REAR/OTHER
DT ON JULY 12TH, 2005 THE SEAT BELT COMPLETELY BROKE, IT BROKE FROM THE TWO METAL PRONGS. LOOK LIKE A MESH OF WIRES THAT GO DOWN INTO THE SEAT. WHEN THE CONSUMER SLAMMED ON THE BRAKES, HER 5 YR HIT THE BACK OF THE SEAT WHICH WAS ON THE REAR DRIVERS SIDE. THE OTHER SEATS BELTS ARE ALL THE SAME EXCEPT FOR THE REAR CENTER. THE CONSUMER CONTACTED KIA THEY ARE REPLACING THE SEAT BELT, HOWEVER, THEY ARE NOT ALARMING THE PUBLIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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