Kia Sedona Complaints

2,536 consumer complaints on file.

#10147680January 13, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONSUMER STATED THERE WERE METAL SHAVINGS IN THE GAS TANK OF THE VEHICLE. THIS CAUSED THE FUEL PUMP TO FAIL BECAUSE THE FUEL PUMP WAS INSIDE THE GAS TANK. THE DEALERSHIP REPLACED THE FUEL PUMP, BUT WAS UNABLE TO DETERMINE HOW THE SHAVINGS GOT INTO THE TANK. *JB UPDATED 2/24/2006 - THE CONSUMER STILL HAS THE FAULTY PUMP AND SOME OF THE METAL SHAVINGS IN HIS POSSESSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147663January 12, 2006
SEAT BELTS
DT: THE CONTACT STATED WHILE DRIVING AT 3 TO 5 MPH THE CONTACT'S VEHICLE WAS HIT ON N THE SIDE BY ANOTHER VEHICLE PULLING FROM A DRIVEWAY. THE DRIVER AND PASSENGER SEAT BELTS FAILED TO LOCK WHEN THE IMPACT OCCURRED. THE CONTACT SUSTAINED INJURIES TO THE NOSE, REQUIRING SURGERY. THE VEHICLE WAS TOWED TO THE LOCAL DEALER. TODAY, THE DEALER PLACED THE VEHICLE IN AN ACCIDENT SIMULATOR IN ORDER TO TEST THE SEAT BELTS. THE RESULTS SHOWED THE SEAT BELTS WERE WORKING PROPERLY AND DID NOT LOCK BECAUSE OF THE SPEED AT THE TIME OF THE ACCIDENT. THE DEALER DETERMINED THE SEAT BELTS SHOULD HAVE LOCKED AT A SPEED OF 25 MPH. *AK
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10147459January 11, 2006
SEAT BELTS:REAR/OTHER
I HAVE A 2002 KIA SEDONA VAN. WE HAD TAKEN THE CHILD SEAT OUT OF THE PASSENGER SIDE-MIDDLE ROW AND WAS TRYING TO REINSTALL THE SEAT. THAT IS WHEN WE DISCOVERED THE SEAT BELTS FAIL TO RATCHET WHEN INSTALLING CHILD SAFETY SEAT. SINCE WE STILL HAD THE BACK SEAT IN THE VAN (I OFTEN TAKE THEM OUT.), I WAS ABLE TO INSTALL THE CHILD SEAT IN THE BACK SEAT. HOWEVER, HAD THE BACK SEAT BEEN OUT AND WE HAD BOTH OF OUR CHILDREN WITH US, WE WOULD HAVE HAD TO DRIVE WITH ONE OF OUR CHILDREN IN AN UNSECURED CHILD SEAT. IF WE HAD AN ACCIDENT...WELL, LETS SAY THAT I WOULD OWN PART OF KIA. WE HAVE HAD SEAT BELTS REPLACED FOR SAME FAILURE IN THE PAST. THIS IS THIRD FAILURE IN OUR VAN, WHICH HAS LESS THAN 51,000 MILES. ALSO, IT ISN'T LIKE WE TAKE THE CHILD SEATS IN AND OUT MUCH. I WOULD GUESS THAT THE CHILD SEAT HAS ONLY BEEN REMOVED 2 OR THREE TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147479January 11, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:MECHANICAL
WARPED ROTORS UNDER NORMAL DRIVING, NOISE AND VIBRATION, REPLACED ROTORS WITH SAME TYPE OF ROTORS. AFTER DRIVING ABOUT 2000 MILES WARPED ROTORS AGAIN. CAN NOT GET ANY HELP FROM KIA DEALER OR KIA REPS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147266January 9, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED THE VEHICLE STALLED AND WAS HARD TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO DETERMINED THERE WERE METAL SHAVINGS IN THE GAS TANK. AS A RESULT THE FUEL PUMP, FILTER AND PRE-FILTER WERE REPLACED. THE TANK WAS INSPECTED FOR ANY REMAINING METAL SHAVINGS. *AK UPDATED 02/02/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146799January 3, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BEFORE 10,000 MILES, THE FRONT WOULD VIBRATE WHEN BRAKING FROM HIGHWAY SPEEDS OR GOING DOWN STEEP HILLS. I HAD THE ROTORS TURNED BECAUSE THEY WERE WARPED. WITHIN 3 MONTHS, THE SAME THING HAPPENED AGAIN. THE ROTORS WERE WARPED AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE ROTORS. WITHIN 3 MONTHS IT DID IT AGAIN. I TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE ROTORS AGAIN. I ALSO REPLACED THE BRAKES OUT OF MY POCKET. IT HAS BEEN ANOTHER 3 MONTHS AND IT IS STARTING AGAIN. AT A ROUTINE OIL CHANGE AND BRAKE INSPECTION, FIRESTONE SAYS THE ROTORS ARE WARPED AND MY BRAKE PADS ARE DOWN TO 25%. THE VEHICLE IS ONLY 2 YEARS OLD AND HAS LESS THAN 30,000 MILES ON IT. I HAVE HAD 3 DIFFERENT SETS OF ROTORS PUT ON THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146805January 3, 2006
PARKING BRAKE
PARKING BRAKE DOES NOT FUNCTION. I FIRST NOTICED THIS WHEN PARKING TO PICK UP MY DAUGHTER (SLIGHT INCLINE). AFTER PUTTING THE VEHICLE IN PARK AND DEPRESSING THE PARKING BRAKE, THE VEHICLE WOULD SLIGHTLY ROLL. WHEN I GOT HOME, I STOPPED ON AN INCLINE, PUT CAR IN NEUTRAL, ACTIVATED THE PARKING BRAKE AND LET GO OF THE 4 WHEEL BRAKES... THE VEHICLE ROLLED WITH ABSOLUTELY NO RESISTANCE. CONTACTED THE DEALER, SAID IT WAS NOT A WARRANTY ITEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146723January 2, 2006
PARKING BRAKE
THE PARKING BRAKE ON MY VAN WILL NOT HOLD IT IN PLACE PROPERLY. IT HAS BEEN THAT WAY SINCE I BOUGHT IT AS A DEMO WITH 2,400 MILES. I COMPLAINED ABOUT IT WITHIN THE FIRST FEW WEEKS OF OWNING IT. THE DEALER SERVICE DEPARTMENT TRIED TO TIGHTEN IT, AND THEY ENDED UP BREAKING IT. A NEW ONE WAS INSTALLED, AND IT FEELS JUST LIKE THE OLD ONE. I DEPRESS THE PEDAL DOWN TO THE FLOOR, AND WHEN I SHIFT INTO DRIVE OR REVERSE, THE VEHICLE MOVES. IF I GIVE IT A LITTLE BIT OF GAS, THE CAR WILL ROLL. I JUST MADE UP MY MIND THAT MY VAN DOES NOT HAVE A WORKING PARKING BRAKE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146201December 28, 2005
PARKING BRAKE, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
NONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146279December 28, 2005
SERVICE BRAKES, HYDRAULIC
1) VEHICLE SHUTTERS AND MAKES ROARING NOISE WHEN BRAKING DOWN HILL. BRAKES OVERHEAT AND SLIDE AND DO NOT STOP WELL. VEHICLE SHUTTERS WHEN BRAKING UNDER NORMAL CONDITIONS BUT MORE SO GOING DOWN HILL. 2) TIRES NEED BALANCE AND ROTATING EVERY 2000 MILES AND ROTORS AND BRAKE PADS NEED REPLACING EVERY 2000-4000 MILES. THE BACK SHOES ARE GLAZED OVER 3) FIRST TIME ROTORS AND PADS WERE REPLACED AND BACK SHOES UNGLAZED. SECOND TIME ROTORS TURNED AND THE BRAKE PADS WERE NOT REMOVED AND BACK SHOES UNGLAZED. THIRD TIME ROTORS AND PADS ARE GOING TO BE REMOVED AND BACK SHOES UNGLAZED. THIS VEHICLE HAS 7000 MILES ON IT AND THE DISTRICT MANAGER OF THE DEALERSHIP AGREES THIS IS EXCESSIVE AND HE DID NOT MAKE ME FEEL CONFIDENT THAT IT CAN BE FIXED. THEY ARE CLAIMING THIS YEAR AND MODEL HAD BRAKE ISSUES. ON THE FOURTH TIME I WILL SUE FOR LEMON LAW. THIS IS UNACCEPTABLE. I AM IN THE PROCESS OF WRITING A LETTER TO THE MANUFACTURER. I HAVE CONTACTED THE CORPORATE OFFICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145734December 20, 2005
STRUCTURE:BODY:DOOR
DT: THE CONTACT STATED BOTH T SLIDING DOORS MALFUNCTIONED. HE HAD A PROBLEM WITH THE PASSENGER'S SIDE DOOR PREVIOUSLY. IT FELL OFF THE TRACK, AND WAS REPAIRED BY SERVICE DEALER. NOW, BOTH DOORS WERE STUCK SHUT AND WILL NOT OPEN, EVEN OPEN FROM THE INSIDE. NO APPOINTMENT HAS BEEN MADE WITH THE SERVICE DEALER FOR REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145490December 16, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HEADLIGHTS
DT: THE CONTACT RECEIVED TWO RECALL LETTERS; ONE FOR THE DASHBOARD LIGHTS, AND THE OTHER FOR HEADLIGHTS. SHE CONTACTED THE DEALERSHIP, AND THEY COULD NOT DIAGNOSE THE PROBLEM BY PHONE AND WILL NOT BE ABLE TO INSPECT THE VEHICLE UNTIL JANUARY 11, 2005. THE MANUFACTURER RECOMMENDED THAT CONTACT ANOTHER DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145225December 14, 2005
EQUIPMENT, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS
IN 11/04 MY ABS LIGHTS WENT ON IN MY 02 KIA SEDONA. I TOOK THE VAN TO GET NEW BRAKES AND WAS TOLD THAT I NEEDED TO TAKE IT TO THE DEALERSHIP BECAUSE THE ABS SENSOR WAS BROKEN IN PIECES ON THE DRIVER SIDE WHEELS. IN 8/05 MY AIR BAG LIGHT CAME ON IN THE DASH AND STAYED ON. BEFORE I COULD GET MY CAR IN TO DEALERSHIP, I WAS DRIVING HOME FROM WORK IN EARLY 9/05 GOING OVE AN OVERPASS WHEN MY CAR JUST DIED AND LOST ALL POWER. I WAS TOLD THAT MY MASTER FLOW SENSOR WENT BAD AND NEEDED A NEW ONE (WARRANTY). THEY ALSO REPLACED THE SEAT BELT SENSOR IN THE DRIVERS SIDE TO TAKE CARE OF THE AIR BAG LIGHT.2 DAYS LATER MY AIRBAG LIGHT CAME BACK ON. IN 12/05 MY ABS LIGHT CAME ON AGAIN ALONG WITH THE WARNING BEEP. I CALLED MY DEALERSHIP AND GOT APPT. FOLLOWING TUESDAY. I WAS TOLD IT SHOULD BE SAFE TO DRIVE UNTIL THEN. BOTH HEADLIGHTS ALSO WENT OUT. NOW WHEN APPLYING BRAKE MY BRAKE GOES DOWN GRINDS, ADJUST THEN GOES ALL THE WAY DOWN . GOT CAR TO DEALERSHIP TUES AM. IN THE AFTERNOON RECEIVED CALL 1 YR OLD BATTERY IS LEAKING ACID DUE TO FAULTY ALTERNATOR (SENDING TOO MUCH POWER OUT. WAS TOLD MUST REPLACE BATTERY SO THAT DEALERSHIP MAY COMPLETE DIAGNOSIS. WAS TOLD BY DEALERSHIP KIA ONLY WARRANTIES MAIN ISSUE NOT ANY ADDITIONAL ITEMS DAMAGED BY MAIN ISSUE. RECEIVED CALL A LITTLE WHILE AGO, TOLD BAD ALTINATOR NEEDS BATTERY FAULTY SEAT BELT SENSOR NOW IN PASSENGER SEAT BELT (3 MONTHS AGO WAS DRIVERS SIDE ALSO MY HEADLIGHTS ARE BOTH BLOWN - YES FAULTY ALTENATOR MOST LIKELY CAUSED THIS. I WAS ALSO TOLD THAT MY NEW BRAKES (REPLACED IN AUG 05 AT LESS THAN 3000 MI AGO) ARE WORE THIN AND NEED RELACEMENT ALONG WITH ROTORS WHICH NOW HAVE GROOVES IN THEM AND THEY ARE ALSO TO THIN. I HAVE NOW REPLACED THE BRAKES 4 TIMES ON A VEHICLE THAT IS 4 YRS OLD AND BEING TOLD MUST REPLACE ONCE AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144948December 12, 2005
ELECTRICAL SYSTEM
FIRST HAD PROBLEMS WHEN THE WINDOWS WOULD NOT ROLL DOWN OR UP. ALSO, THE DOOR LOCKS WOULD CLICK AND NOT FUNCTION. WAS UNDER WARRANTY AND TOOK THE VAN TO THE DEALER - THEY SAID THEY FIXED IT - NEXT DAY WHEN OUT OF TOWN THE SAME THING HAPPENED. TOOK THE VEHICLE BACK IN AND THEY SAID THERE WAS A GROUND/SHORT FAULT IN THE WIRING OF THE DOOR HARNESS CONNECTED TO THE ELECTRICAL SYSTEM. THEY WORKED ON IT AGAIN AND STILL NOT FIXED. THREE WEEKS LATER - RECEIVE A SAFETY RECALL NOTICE ABOUT DEFECTIVE WIRING UNDER THE SEATS AND CAUSING SHORTS AND POTENTIAL FIRES. TWO DAYS LATER - ALL LIGHTS ON THE DASH BOARD COME ON - BOTH LOW BEAM HEADLIGHTS BLOW. CALLED THE DEALER AND THEY SAY GIVE ME SOME NONSENSE ABOUT "THIS CAN'T BE RELATED TO ANY OF THE OTHER PROBLEMS." TOOK THE VAN INTO A NON-KIA SERVICE CENTER AND THEY TELL ME THAT THE ALTERNATOR IS SPIKING AND GOING OUT. THEY ALSO INFORM ME THAT THE OTHER PROBLEMS WILL AFFECT THE ENTIRE ELECTRICAL SYSTEM ESPECIALLY IF THERE IS A SHORT. I HAVE READ MANY OTHER COMPLAINTS ABOUT THE ELECTRICAL SYSTEM OF THE KIA AND I BELIEVE THAT THE VEHICLE IS UNSAFE FOR GENERAL USE - NOT JUST MINE. THIS NEEDS TO BE ADDRESSED. MY WINDOW REPAIR IS STILL COVERED UNDER WARRANTY REPAIR - THE SEATS NEGLECT/MIS-WIRING IS UNDER RECALL BUT MY WARRANTY IS EXPIRED BY 10,000 MILES ( 74,000 ) MILES CURRENTLY. I AM FILING A COMPLAINT WITH ATTORNEY GENERALS OFFICE, BETTER BUSINESS BUREAU AND KIA - POSSIBLY ATTORNEY INVOLVEMENT IF (ALL) THESE ISSUES ARE NOT FIXED IMMEDIATELY BY KIA! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144956December 12, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: THE CONTACT STATED WHILE PARKING AND CLOSING THE FRONT PASSENGER DOOR LATCH FELL APART. WHEN ATTEMPTING TO CLOSE THE DOOR IT WOULD NOT STAY SHUT. UPON EXAMINATION, SCREWS WERE FALLING OUT OF THE DOOR LATCH. THE VEHICLE IS SCHEDULED FOR REPAIRS. CURRENTLY, SHE HAS WIRED THE DOOR WIRED SHUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144970December 12, 2005
SEATS:FRONT ASSEMBLY:RECLINER
DT: THE CONTACT STATED THE DRIVER'S SEAT BROKE AND LEANED TO THE LEFT. THE DEALER SUGGESTED SOMEONE PULLED ON THE SEAT WHILE GETTING INTO THE BACK AND BROKE IT. THE MANUFACTURER OFFERED NO FREE REMEDY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144653December 7, 2005
EXTERIOR LIGHTING
ON MULTI OCCASIONS REAR BRAKE OR DIRECTIONAL LIGHTS FAIL. THIS STARTED WITH 3000 MILES AND STILL IS ORRURRING WITH LESS THAN 10, 000 MILES ON THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144022November 30, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AROUND 4500 MILES HAD VIBRATION WHEN BRAKING. DEALER SAID THAT IT WAS CAUSED BY WARPED ROTORS. THEY WERE REPLACED. NOT TWO MONTHS LATER I HAD THE SAME PROBLEM. HAD TO PAY FOR ROTORS TO BE MACHINED. SAME WEEK, ROTORS HAD TO BE MACHINED AGAIN. ONE MONTH LATER SAME PROBLEM. HAD TO PAY TO REPLACE THE PADS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143474November 22, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL WILL NOT WORK AT CERTAIN TIMES AND THIS HAS BEEN GOING ON FOR AT LEAST 6 OR 7 MONTHS AND IS STILL HAPPENING. DEALER REPLACED CRUISE SWITCH BUT THAT DID NOT WORK, IT STILL IS DOING THE SAME THING. WENT BACK TO DEALER AND THEY SAID THEY COULD NOT DOING ANYTHING ABOUT IT UNTIL THEY SEE IT HAPPENING. THIS IS A PROBLEM BECAUSE IT DOES IT WHEN IT FEELS LIKE DOING IT AND I CANNOT GET IT TO THE DEALER WHEN IT IS HAPPENING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143033November 17, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST
DT: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 05V463000 CONCERNING THE POWER SEATS. THIS VEHICLE WAS EXPERIENCING THE SAME PROBLEM AS INDICATED IN THE RECALL, BUT WAS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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