Kia Optima Complaints

7,843 consumer complaints on file.

#11569275February 1, 2024
UNKNOWN OR OTHER
Paint is peeling off top of my car and also along windshield and hood of my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569277February 1, 2024
ENGINE
When attempting to acceleate rapidly, as if passing someone, the car will decelerate and eventually die, leaving you stranded on side of road or in the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569346February 1, 2024
ENGINE
Starting to burn oil started it at 40,000 miles it burns 3 quarts in less than a 1,000 miles worrying that it might be one of this that catch on fire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569383February 1, 2024
ENGINE
Only 77k miles, all recalls addressed. Engine stopped going about 45 mph, was able to coast into a gas station luckily. Towed to a Kia dealer where it's been for 3 months waiting to be diagnosed. Kia won't reimburse towing or rental until it's diagnosed. I paid $350 to get it diagnosed. They are saying it'll be another couple weeks before that even happens. I can't afford constant rental car. This has been a nightmare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568963January 31, 2024
ENGINE
The contact owns a 2017 Kia Optima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine was consuming an excessive amount of engine oil. The contact stated that the engine was consuming one quart of engine oil every two days after an oil change was performed. The vehicle was taken to AutoZone, where it was diagnosed that the detonation sensor was faulty. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 96,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569049January 31, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, there was white smoke coming from the rear of the vehicle. In addition, the contact smelled burning fumes on the interior of the vehicle. The vehicle was taken to the dealer. The contact stated that the dealer cleaned up some spilled oil underneath the hood. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568857January 30, 2024
ENGINE
The car has been getting progressively rougher while driving and jerking when trying to accelerate. I checked the oil and it was nearly empty. There has been no sign of an oil leak even though I park in the same spot every single day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568540January 29, 2024
ELECTRICAL SYSTEM, ENGINE
car stopped mid freeway 3 times engine light turned on engine started smoking took too dealer per the recall notice and they took 3 months could not fix and wanted to charge me 600 for changing a battery but car still will not run so they want payment for a car I must tow and has had over 5 recall notices ..at this point the car is unsafe I need remedy
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11568555January 29, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568407January 29, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I bought my 2013 Kia optima ex from a private seller about half a year ago. I've had a few problems here and there that we're easily diagnosed and fixed. The radiator, alternator, starter, battery, serpentine belt, headlights, tail lights, licence plate light, tires, cabin air filter, and keyless start key fob have all been replaced. I just recently got my key fob(OEM) programmed by a licensed mechanic. The next day the car was perfectly fine. Ran smoothly and had no problems at all. I parked it and went to bed. Next day I get up early and start the car to warm up before I take my kids to the bus stop for school. It was between 5-7 minutes later and I went outside to the car and smelled an overwhelmingly strong plastic/chemical burning type smell coming from the car. I got in and saw that the air conditioning was on low and i turned it off, thinking the smell was because it was cold and the air needed to be off to stop the smell... I drove my son to the bus stop one block away and there was no dash light on but the smell was still there so I turned the car off and we got out of the car. After the bus got my son, I got in the car and could still smell the burning smell but tried to start it to take it home and the dash lights came on like normal then all turned off except the check engine light, oil light, battery light, key light, eps light. The car made one click noise under the hood and did not start or make any noises indicating an attempt to start. The key light the turned off but the oil, battery, engine lights remained. I turned the car back off and downloaded an app called justask to ask a mechanic about the problem and he said to call the master lube where I had gotten an oil change a few weeks prior and ask them what to do because of the oil light being on and the possibility that they overfilled it which could cause problems.i called. the oil was fine, no leaks, he has no idea why it isn't starting. So I call the mechanic. No idea what is wrong still....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568454January 29, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568484January 29, 2024
ENGINE
My car is burning oil when i drive & my oil is not lasting in my car , i have to get a oil change done every 2 weeks im not sure what’s going on and im being told that there is no recall on my engine but i have others telling me that the GDI engines have recalls on them
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568296January 28, 2024
STRUCTURE:BODY
I am experiencing sudden paint delamination on the A pillar. Paint color is snow white pearl. I have not yet contacted the dealer but am seeing many similar online reports for this paint color on Kia vehicles. The area is not otherwise damaged. I noticed the problem on 1/21/24 when the car was stationary. The bad area is now increasing in size. The vehicle has 79,269 miles, is kept outdoors and goes through a car wash approximately monthly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568374January 28, 2024
ELECTRICAL SYSTEM
car could catch on fire ,recall for 5 months not repaired yet!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568381January 28, 2024
UNKNOWN OR OTHER
The manufacturer has failed or is unable to remedy the safety recall for my vehicle in a timely manner. There is an urgent safety recall (fire risk when parked). It is currently unsafe and unreliable to drive the car with this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568172January 27, 2024
ENGINE
The car is available for inspection upon request, but I plan to finally get rid of it soon. I worry greatly about the next driver that ends up with this car. While driving, a message pops up on the dashboard that says "Check Hybrid system. Stop vehicle and turn off engine". I've learned that I have about 15 to 30 seconds to find a safe place to pull over or the car will shut off on it's own. This has happened on the freeway at 70mph and it's happened at 20mph while driving through my neighborhood. I bought the car used in 2017 and this would happen once every six months or so. In the past couple of years it's gotten more frequent. This car is going to get me or someone else seriously injured or killed. I'm always on edge that this will happen while I'm on the freeway in an area without a shoulder. Then I'll just be sitting immobile on the highway, trying to get the car to start back up and I'll get rear-ended by an unobservant driver at 65mph. I've taken the car to a Kia service department twice. The first time they couldn't reproduce the issue and told me to bring it back when it happens again. I took it in for a second time a couple years later and they told me it was the high voltage fuse. They kept my car for a month, gave me the runaround and never replaced the high voltage fuse. After doing some research online, I read that other Optima Hybrid drivers were told to change their high voltage fuse from 125A to 150A. I performed this replacement myself and I still experience the issue. There were no other warnings prior, just the "Check Hybrid system" message before the car shuts off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568205January 27, 2024
ENGINE
I have experienced several issues with my Kia. I have replaced catalytic converter (direct fit), and the valve covering gasket. However, the engine reports issues every other month. The dealership dismissed everything stating that the engine is fine. But wherever I take the car to get an oil change, they say I need to contact the dealership. I have been consistently managing my car maintenance but it does not help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567957January 26, 2024
AIR BAGS, STEERING
Clock spring broke causing airbag light to turn on. Clicking when turning steering wheel. Airbag will not deploy due to this issue. $800 cost of repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567973January 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567988January 26, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
While driving will will get “hybrid system. Warning check brakes”. Car will loose acceleration. After turning car off for five minutes, error goes away and car drives. Happens for no reason and has occurred 4 times in the last week
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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