Kia Optima Complaints

7,843 consumer complaints on file.

#11571820February 14, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
I am concerned about my 2013 Kia Optima SX smoking at a mechanic shop. Mechanics identified smoke from the ABS Control Module or HECU. This raises serious safety concerns. I urge thorough investigation and prompt resolution. Clear communication is expected throughout the process to ensure vehicle safety and reliability.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11571897February 14, 2024
ELECTRICAL SYSTEM
Got a bsd and check hybrid system while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571914February 14, 2024
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving 70 MPH, the vehicle jerked and then stalled. The check engine warning light was illuminated. The vehicle failed to accelerate over 60 MPH. The contact stated that the failure had occurred four times within the past two years. The contact stated that the vehicle had been repaired twice by another Kia dealer and the last two failures the vehicle was repaired by Freddy Kia. The vehicle was taken to the dealer where it was diagnosed with a failed knock sensor. The contact was informed that the knock sensor needed to be replaced. The vehicle was currently being repaired. The knock sensor had been replaced four times. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571938February 14, 2024
ENGINE
I was driving at 65MPH on the highway when the warning lights went flashing on my dashboard with "Check Hybrid system", "!HEV", and check engine light. I pulled over to the side of the highway and had a tow truck took it to the dealership to check out. Kia dealership did a diagnostic and mentioned the hybrid engine failed to convert from hybrid to gas and vice-versa. I am at 165,531 miles and Kia is charging me $13,000 to fix it. I am over the warranty of 150,000 miles. The "Check Hybrid system" message has been ongoing since 2021 and Kia mentioned it has to do something with the hybrid battery and Kia no longer makes a replacement battery for the Kia hybrid optima 2017. All Kia does it reset the system for the "Check Hybrid system" message to go away. After a few weeks, the message will appear again on the dashboard. I have upload an image of the dashboard with all of the warning lights. I need help as this is costing to much to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571974February 14, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH, the check engine warning light and several unknown warning lights were illuminated. Additionally, the contact stated that a message indicating that the Hybrid System failure was displayed. The contact stated that the failure recurred while driving. The contact parked and turned off the vehicle. The contact stated that upon starting the vehicle later, the check engine warning light remained illuminated. Additionally, the contact stated that while sitting on the rear seats, the rear seats were significantly hot because the hybrid battery was underneath the rear seats. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 132,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571982February 14, 2024
ENGINE
Entered on to the highway and accelerated to get up to speed. Check engine light started blinking and could no longer accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571620February 13, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, AIR BAGS
There's something going on at the Kia dealership in Wake Forest (Westgate). Per the current recall notice, the lights came on that were highlighted in the notice ( ”MIL” , ABS warning light) so I had my car towed into the dealership. They claimed my car had a bad battery and the problems were not due to the recall situation. I took my car out of there and straight to auto zone, about 200 feet from the dealership. My battery tested fine. Not only this, the lights (check engine, and others) were no longer illuminated and the radio was mysteriously working again. I'm not sure what they did to my car, but they charged me over $200 for a diagnosis. Not only this, they cited several other issues with the vehicle that I nor my master mechanic were aware of. They had my car for several days without so much as a phone call. In addition, while I was waiting for the keys to my car (which took 15 minutes to obtain), I overheard the other gentleman inform a kia owner via phone that her car was not covered under the warranty because she had over 150K miles on the car. I'm so disgusted. This is what happens every time we have to take a car into a dealership. They're full of baloney.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571612February 13, 2024
UNKNOWN OR OTHER
AN ENGINE COMPARTMENT FIRE WHILE PARKED OR DRIVING CAN INCREASE THE RISK OF INJURY. I transport my child in that car and kia is not working fast enough to be fixing the problem or giving people rental cars till they get the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571538February 12, 2024
STRUCTURE:BODY
MY CAR IS A 2013 KIA OPTIMA. IT HAS BEEN CHIPPING ABOUT 1 YEAR AFTER I PURCHASED IT. NOW ITS JUST REAL REAL BAD. IT IS THE PEARL WHITE AND CHIPPED ON THE HOOD, ROOF, PASSENGER SIDE DOOR BEHIND THE DRIVER SIDE, TOP OF TRUNK, SIDE OF TRUNK, FRONT OF THE HOOD. IT LOOKS HORRIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571354February 11, 2024
ENGINE
I got my engine replaced, after using 100 miles on the car I checked my oil there was no oil in the car, every time I try to go over 45 miles the car hesitates to speed up. I am constantly checking the oil weekly, the engine still makes the knocking noise, never again will I buy a KIA vehicle again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571225February 10, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
the engine stop ruanning i got the code P1B96, P1B74, POA4C
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571226February 10, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Car started to leak out the fuel pumps pressure system started to leak gas
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571015February 9, 2024
ENGINE
Engine is burning 2qts of oil every 500-900 miles. Risk of engine seizing during drive or engine compartment fire…both very dangerous for occupants of vehicle. Case opened with Kia…no response back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570754February 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570761February 8, 2024
ELECTRICAL SYSTEM, VISIBILITY:GLASS, SIDE/REAR
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, she became aware that the driver's side window was not functioning. After which, all the windows in the vehicle failed to operate as needed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with all four window regulators. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570807February 8, 2024
ENGINE
My engine started leaking oil from the inside and all of a sudden my car started shaking out of nowhere
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570857February 8, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Kia Optima. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact stated that there were no warning lights illuminated. The contact stated that the vehicle stalled. The contact was able to stop; however, after numerous attempts to restart the vehicle, the contact had the vehicle towed to the residence. The vehicle was later towed to a local dealer who inspected the vehicle and determined that the engine had seized and needed to be replaced. The contact stated that prior to the stall, the vehicle had been consuming an abnormal amount of engine oil. The contact stated that he was adding a quart of oil every week. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570912February 8, 2024
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, ENGINE
3 months prior to my car going into limp mode I had an incident where I was on the highway and had to come to a stop of major traffic and suddenly my car cut off out of nowhere. I got it to crank after putting it in park, but it was very scary being on the highway thank God it was traffic to where cars wasn't going so fast. Fast-forward to my recent incident to now my car's now in limp mode (MIL) same situation different times was getting on the highway and started to pick up speed to accelerate to 60mph my engine light started to blink Non-Stop and here I am again in a terrifying situation to where I have to get back off of the freeway and I also was on my way to work now having to call in and praying and hoping nothing happens to me while trying to get my car home now I've called I'm certain dealerships decided to go with a dealership to get my recalls done and the dealer basically told me he told his mechanics to hurry up and do my recalls that he could do and get my car out of their shop and also told me to get rid of my car basically refusing to do what he's supposed to do regardless but I truly believe I need a new engine and that's why the dealer rushed me out I just want to know how can I get my vehicle fixed with no problems and also without dealerships denying me. I would love to hear back from you all to know my next step in getting my vehicle recall done please and thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570626February 7, 2024
UNKNOWN OR OTHER
Vehicle safety immobilizer is not present as a result vehicle cannot be insured in the state of ct
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570578February 7, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Kia Optima. The contact stated while driving at an undisclosed speed, there was a burning odor in the interior of the vehicle. After a visual inspection of the engine compartment, the contact observed smoke coming from an unknown location. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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