Kia Optima Complaints
7,843 consumer complaints on file.
- #10428770October 5, 2011POWER TRAIN
TL* THE CONTACT OWNS A 2007 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS IN PARK WHEN THE VEHICLE PROCEEDED TO ROLL AWAY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V153000(POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10427154September 26, 2011LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 KIA OPTIMA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED ALL OF THE AUTOMATIC DOORS FAILED TO UNLOCK WHEN ENGAGED. THE CONTACT HAD TO OPEN THE FRONT DRIVER'S SIDE POWER AND MANUALLY UNLOCK THE DOOR IN ORDER TO EXIT THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10426533September 20, 2011SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT SHE SMELLED SMOKE WHEN SHE APPLIED PRESSURE TO THE BRAKES. SHE ATTEMPTED TO ACTIVATE THE EMERGENCY BRAKE SYSTEM, BUT IT FAILED AND DID NOT ACTIVATE. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE REAR END OF THE VEHICLE WAS RUSTED TO INCLUDE THE BRAKE HOUSING UNIT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 69,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10425917September 18, 2011LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REPORTING A FAILURE IN THE DOOR LOCK MECHANISM. THE DOOR LOCK WILL "UNLOCK" WHEN YOU PUSH THE BUTTON ON THE KEY FOB, DOOR PANEL OR USE THE KEY TO UNLOCK THE DOOR. WHEN YOU PULL THE HANDLE TO OPEN THE DOOR, IT LOCKS THE DOOR PREVENTING YOU FROM OPENING IT. THE DRIVER IS TRAPT IN THE CAR WITH THE ONLY OPTION TO EXIT FROM THE PASSENGER SIDE. THIS WOULD BE A SERIOUS SAFETY ISSUE IN THE EVENT OF AN ACCIDENT OR ANY OTHER TIME YOU NEEDED TO EVACUATE THE CAR QUICKLY. IN SEARCHING THE INTERNET THERE ARE NUMEROUS REPORTS OF THIS PROBLEM ON KIA VEHICLES. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10425825September 16, 2011UNKNOWN OR OTHER
WE JUST PURCHASED IS CAR LAST SATURDAY AND WENT TO THE STORE AND LOCKED THE DOORS THEN WHEN WE WENT TO UNLOCK THE DOORS WITH THE KEY ON THE DRIVER SIDE THE DRIVER DOOR WOULD NOT UNLOCK. I WOULD TURN THE KEY AND PULL THE HANDLE AND THE DOORS WOULD LOCK BACK. I HAD TO GET IN AND BACK OUT THROUGH THE PASSANGER SIDE. WHEN I GOT HOME MY SON FINALLY GOT IT TO UNLOCK AND OPEN AND EVERYTIME WE WOULD LOCK IT IT WOULD NOT UNLOCK OR OPEN. WE JUST HAVE TO KEEP WORKING WITH IT UNTIL IT FIANLLY UNLOCKS AND THE DOOR OPENS. SO NOW I AM AFRAID TO LOCK IT. I READ ONLINE OF MANY REPORTS OF THIS SAME PROBLEM AND IT WOULD REALLY BE NICE TO GET A RECALL FOR IT. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10425614September 15, 2011STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT AFTER A STORM HER VEHICLE WAS FLOODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WERE VENTS ON THE BOTTOM OF THE VEHICLE WHICH WERE DESIGNED TO LET WATER OUT BUT SINCE IT WAS SITTING IN THE WATER IT SEEPED INTO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 5,200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10425243September 13, 2011ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
WHILE DRIVING ON A NORMAL DAY WITH OUT RAIN AND GOOD ROAD CONDITIONS ESC STARTS BLINKING AND KEEPS BLINKING AND THE SPEED KEEPS GOING DOWN. EVEN AFTER FLOORING THE ACCELERATOR. THIS HAPPENED 3 TIMES TWICE AFTER REPLACING A BRAKE SWITCH THAT WENT FAULTY. TECHNICIAN AT THE DEALERSHIP SAYS THAT HE COULD NOT FIND ANY CODE ON THE VEHICLE RECORDED. REALLY WORRIED OF THINKING IF THIS HAPPEND WHEN I GO ON TO A FREE WAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424453September 9, 2011VISIBILITY
ON MY 2006.5 KIA OPTIMA, ON THREE SEPARATE OCCASIONS MY SUN VISOR MECHANISMS HAVE BROKEN INTERNALLY, AND WOULD NO LONGER REMAIN IN THE UP POSITION, WHICH HAS BEEN A SAFETY CONCERN FOR ME THE PASSENGER SUN VISOR HAS BROKEN AT LEAST ONCE, AND THE DRIVER SIDE HAS BROKEN AT LEAST TWICE. THE FIRST 2 TIMES, THE SUN VISOR WAS REPLACED ENTIRELY UNDER WARRANTY. HOWEVER, ON THE 3RD TIME, I WAS OUT OF WARRANTY AND HAD TO PURCHASE AND INSTALL A NEW ONE MYSELF. (PURCHASED ONLINE FOR $80 SHIPPED FROM A DEALER.) THIS DEALER OFFERS THE NEW SUN VISOR REPLACEMENT FOR A FAIR PRICE, DUE TO REPEATED REQUESTS, BUT MANY OTHER PARTS VENDORS, INCLUDING DEALERS AND SALVAGE YARDS, CHARGE OVER $100 FOR THE VISOR, EVEN IF USED AND TAKEN OFF A WRECKED CAR, AS THEY KNOW IT IS A FREQUENTLY NEEDED REPAIR. FORTUNATELY, IT WAS NOT DIFFICULT TO REMOVE AND REPLACE, AND I WAS ABLE TO DO THE WORK MYSELF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424374September 8, 2011LATCHES/LOCKS/LINKAGES
THE FRONT DRIVER AND PASSENGER DOOR LOCKS ARE DEFECTED. WHEN I PUSH THE AUTOMATIC SWITCH TO UNLOCK THE DOORS, THE DRIVER SIDE DOOR STAYS LOCKED AND HAVE TO PUSH IT ON AND OFF A FEW TIMES FOR THE PASSENGER SIDE DOOR TO UNLOCK. I TOOK MY CAR TO A KIA DEALER FOR A DIAGNOSIS AND WAS GIVEN AN ESTIMATE OF $807.00 FOR BOTH DOOR LOCK LATCHES. I STILL HAVE NOT HAD IT FIXED, BEING THAT I CANNOT AFFORD IT RIGHT NOW, SO NOW I HAVE TO GET IN AND OUT THROUGH THE PASSENGER SIDE DOOR. I RESEARCHED THIS PROBLEM ONLINE AND DISCOVERED THAT THERE ARE SIMILAR COMPLAINTS WITH THE SAME CAR MAKE AND MODEL. THE DOOR LOCK LATCH SHOULD BE RECALLED AND REPAIRED BY KIA. ARE THERE ANY NEW SOLUTIONS TO THIS PROBLEM? PLEASE LET ME KNOW.... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424267September 8, 2011STRUCTURE:BODY
TL* THE CONTACT OWNS 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR WAS INOPERABLE. ONCE LOCKED, IT COULD NOT BE OPENED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 93,580.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424139September 7, 2011VEHICLE SPEED CONTROL
I HAVE HAD INTERMITTENT ISSUES WITH ACCELERATION WHILE DRIVING MY 2007 KIA OPTIMA. WHEN ACCELERATING WITH THE PEDAL DEPRESSED MODERATELY THE CAR WILL BEGIN TO ACCELERATE AND THEN WILL ALL OF A SUDDEN LOOSE ALL POWER. ESSENTIALLY IT SEEMS AS THOUGH THE PEDAL WERE COMPLETELY RELEASED. WHEN THIS HAPPENS HOWEVER, I WILL TRY AND GIVE IT MORE GAS TO COMPENSATE AND TRIED TO RELEASE THE PEDAL AND REAPPLY PRESSURE TO NO AVAIL. IT WILL USUALLY TAKE FIVE SECONDS OR SO UNTIL I REGAIN ANY SORT OF ACCELERATION. DURING ONE OCCURRENCE I HAVE TO GUIDE THE CAR TO THE SIDE OF THE ROAD AND STOP FOR BEFORE IT WOULD RESPOND AGAIN. THIS PROBLEM SEEMS TO HAPPEN WITHIN A FEW MINUTES OF STARTING THE CAR IN THE MORNING AND HAS OCCURRED ABOUT TEN TIMES IN THE LAST YEAR. THIS IS A DANGEROUS PROBLEM BECAUSE IT HAS HAPPENED A FEW TIMES WHILE CROSSING A BUSY INTERSECTION WITHOUT A TRAFFIC LIGHT. I HAVE ALMOST BEEN HIT TWICE. THE CAR WILL BEGIN TO ACCELERATE AND THEN WILL JUST COAST, WHICH IS PARTICULARLY PROBLEMATIC WITH ONCOMING TRAFFIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10423158September 3, 2011VISIBILITY
DRIVER SIDE SUN VISOR BROKE AND WILL NOT STAY IN THE UP POSITION, THEREFORE IT HANGS IN MY VIEW WHEN DRIVING. I'VE LOOKED ONLINE AND HAVE OTHER OWNERS THAT HAVE HAD THIS COMPLAINT. HOW MANY COMPLAINT DO YOU HAVE TO HAVE TO FIX THIS PROBLEM? DOES SOMEONE HAVE TO GET HURT ? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10421623August 26, 2011LATCHES/LOCKS/LINKAGES
2004 KIA OPTIMA EX. THE DRIVER DOOR LOCK WILL NOT UNLOCK TRAPPING US IN CAR. MUST CRAWL OUT THROUGH PASSENGER SEATS. DOES NOT OPEN FROM INSIDE OR OUTSIDE. LOCKING MECHANISM IS MESSED UP ON DRIVERS SIDE. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10421428August 25, 2011LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 KIA OPTIMA. THE CONTACT STATED THE VEHICLE WAS PARKED WHEN THE DOORS BEGAN TO LOCK AND UNLOCK ON THEIR OWN. AS A RESULT, THE CONTACT HAD TO ENTER THE VEHICLE BY USING THE FRONT PASSENGER DOOR. OVER TIME, THE FAILURE PROGRESSED AND THE CONTACT WAS UNABLE TO ENTER THE VEHICLE FROM EITHER FRONT DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10421175August 23, 2011LATCHES/LOCKS/LINKAGES
MUCH LIKE THE COUNTLESS COMPLAINTS I'VE READ, MY 2005 KIA OPTIMA LX HAS A DEFAULT IN THE DRIVER SIDE AND NOW THE PASSENGER SIDE DOORS. ABOUT A MONTH AGO MY DRIVER SIDE DOOR STOPPED OPENING. SURE I COULD HEAR THE DOORS ELECTRONICALLY UNLOCKING.. BUT STILL COULD NOT OPEN MY DRIVER SIDE DOOR FROM THE INSIDE OR OUTSIDE. FINDING OUT THIS WAS GOING TO RUN ME ABOUT 300-400 DOLLARS I WAITED TO SEE IF IT WAS SOMETHING I COULD FIX... MY FRIEND AND I REMOVED BOTH PANELS AFTER HAVING TO SLIM JIM AND PUSH AND PULL THE DOOR OPEN. WE LOOKED AT BOTH DOOR INSIDES AND SAW NO DIFFERENCE AND NOTHING THAT SEEMED TO BE BROKEN, BENT OR UNATTACHED. OF COARSE AS I DROVE A WAY MY LOCKS LOCKED AGAIN.. SO I WAS BACK TO CLIMBING OUT MY PASSENGER SIDE. AS OF YESTERDAY MY PASSENGER SIDE IS NOW DOING THE SAME THING.. THEY SAY IM UP TO 500 NOW AND NOTHING IS COVERED BY WARRANTY. IM THINKING, REALLY!!?? THIS IS THE SECOND KIA I HAVE PURCHASED AND HAVE ALWAYS LOVED MY KIA'S BUT THIS SUCKS! THIS IS A HUGE SAFETY ISSUE! HOW MANY PEOPLE HAVE TO BE STUCK IN THERE CAR ON FIRE OR AT THE BOTTOM OF THE RIVER DYING BEFORE KIA RECALLS THIS. I'VE READ SEVERAL POSTS ABOUT PEOPLE WITH KIDS OR PEOPLE THAT ARE "TOO BIG" TO GO CLIMB OVER THEIR CAR SEATS TO SAFETY! AT THIS POINT THE ONLY WAY IN AND OUT OF MY CAR IS NOW THE BACK DOORS BUT FOR HOW LONG, WHO KNOWS! WHAT'S NEXT, SQUEEZE THROUGH THE GLOVE BOX? OKAY, OKAY SO THAT'S NOT REALISTIC BUT JEEZ! WHAT THE HECK CAN WE DO ABOUT THIS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10421242August 23, 2011LATCHES/LOCKS/LINKAGES
THE DOORS LOCK AND UNLOCK BY THEMSELVES. THE TWO FRONT DOORS WILL NOT OPEN EVERYTIME I TRY TO OPEN THEM THE DOORS LOCK UP. I CAN NOT SAFELY ENTER AND EXIT MY CAR. I HAVE TO GO OUT THE BACK SEAT BUT IT TAKES SOME TIME TO DO SO. RESEARCH ON THIS SHOWS THAT THIS IS A COMMON PROBLEM WITH KIA. IF I WERE TO GET IN AN ACCIDENT OR A FIRE STARTED I WOULD NOT BE ABLE TO GET OUT OF MY CAR. ALSO I HAVE A BULGING DISC IN MY BACK AND THIS IS STARTING TO CAUSE PAIN AND IT CAN CAUSE MY BACK TO FULLY SEIZE UP AGAIN. I HAVE CONTACTED KIA AND THEY ARE NOT WILLING TO HELP BECAUSE THERE IS NO RECALL ON THE ITEM. THIS SHOULD BE RECALLED BECAUSE THIS IS GOING TO RESULT IN SOMEONE GETTING HURT OR WORSE EVEN DEATH.. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10420930August 22, 2011LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2006 KIA OPTIMA. THE CONTACT STATED THAT WHEN USING THE REMOTE KEY FOB TO UNLOCK THE DOORS, THE VEHICLE WOULD RESPOND BUT ONCE THE CONTACT PHYSICALLY PULLED ON THE DRIVER SIDE DOOR HANDLE, THE VEHICLE WOULD AUTOMATICALLY LOCK. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT DENIED ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 35,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10419661August 16, 2011SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A LOUD NOISE AND THE STEERING WHEEL WOULD VIBRATE VIOLENTLY. A LOCAL MECHANIC INFORMED THE CONTACT OF THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V183000 (SUSPENSION:FRONT). AN AUTHORIZED DEALER WAS THEN NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 67,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10419571August 15, 2011SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2001 KIA OPTIMA. THE CONTACT STATED AFTER HAVING HIS VEHICLE ALIGNED THE FRONT PASSENGER SIDE SUB FRAMED COLLAPSED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE SUB FRAME AND THE CONTROL ARM WERE CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 09V183000 (SUSPENSION:FRONT). THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 126,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10419467August 15, 2011SEAT BELTS
I OWN A 2004 KIA OPTIMA. THE DRIVER'S SIDE SEAT BELT BUCKLE BECAME DETACHED FROM THE SEAT UNDER NORMAL USE. I WAS PARKED AND LEANED FORWARD IN THE SEAT AND THE BUCKLE CAME OUT OF THE SEAT HOUSING WITH A BOLT AND 2 WASHERS ON IT. THERE APPEARS TO BE NO DAMAGE TO ANY OF THE COMPONENTS. I SEE THIS AS A MAJOR SAFETY ISSUE AND WILL HAVE THE CAR AT THE DEALER TOMORROW FOR A HOPEFULLY FREE REPAIR SINCE THE SEAT BELT BUCKLE PRETTY MUCH JUST FELL APART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0