Kia Optima Complaints

7,843 consumer complaints on file.

#10442239January 3, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE CONTACT INADVERTENTLY DEACTIVATED THE HEADLIGHTS WHEN THE TURN SIGNAL LEVER WAS PUSHED DOWN. THE CONTACT STATED THAT THE END POINT OF THE TURN SIGNAL LEVER INCLUDED A KNOB THAT CONTROLLED THE HEADLIGHTS, WHICH EASILY ROTATED TO DEACTIVATE THE HEADLIGHTS WHILE MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS ADVISED THAT THERE WAS NOT A REMEDY AVAILABLE FOR THE ISSUE AND THE DESIGN OF THE VEHICLE COULD NOT BE COMPROMISED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,300. UPDATED 02/15/12*BF THE DEALER INFORMED THE CONSUMER, THERE WAS NO FIX FOR THE PROBLEM. UPDATED 02/29/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442112January 2, 2012
VEHICLE SPEED CONTROL, AIR BAGS, ENGINE AND ENGINE COOLING
DECEMBER 28, 2011, I NOTICED THAT MY AIRBAG LIGHT LOCATED ON THE DASHBOARD CONTINUOUSLY STAYS ILLUMINATED. I HAVE TAKEN IT TO THE DEALER TO GET IT CHECKED OUT. I WAS TOLD THAT THE AIRBAG SENSORS ARE LOCATED IN THE DRIVER/ PASSENGER SEATS. THE MECHANIC AT KIA DEALER TRIED TO FIX THE PROBLEM, BUT WAS UNSUCCESSFUL. THE SERVICE REPRESENTATIVE INFORMED ME THAT THEY WOULD HAVE TO REPLACE THE SENSORS. I'VE VIEWED THE COMPLAINTS OF PEOPLE THAT OWN KIA OPTIMA 2008. IT STATES THAT THESE CARS WERE RECALLED BECAUSE OF SIGNIFICANT AMOUNT OF DEFECTS. (I ONLY HAVE 43,000 MILES) IN ADDITION, A WEEK AGO I'VE STARTED HEARING A TICKING NOISE COMING FROM THE ENGINE AREA WHEN I ACCELERATE GOING UP IN A ROLLER COASTER CLIMBING POSITION. THANK YOU FOR YOUR EXPEDITIOUS RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441957December 31, 2011
FUEL SYSTEM, GASOLINE
WHEN I FILL MY 2008 KIA OPTIMA WITH GASOLINE, THE PUMP SHUTS OFF BUT GAS GUSHES OUT OF THE TANK. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441769December 30, 2011
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS
AT 63,000 MILES, THE RED AIRBAG LIGHT CAME ON AND STAYED ILLUMINATED. TOOK IT TO THE DEALER, AND THEY SAID THE ADULT/CHILD SENSOR NEEDED TO BE REPLACED OR NEITHER FRONT AIRBAG WOULD WORK. ESTIMATE WAS $1,600 PREPAID. PRIOR TO THIS, NO PROBLEM WITH AIRBAG SENSORS IN THIS VEHICLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441602December 29, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO DECELERATE ABNORMALLY. AFTER A FEW MOMENTS, THE VEHICLE SUDDENLY SURGED FORWARD. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND STOPPED. BLACK SMOKE THEN BEGAN TO RISE FROM UNDER THE HOOD AND THE VEHICLE WAS IMMEDIATELY ENGULFED INTO FLAMES. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING LOT. THE VEHICLE WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE 7,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10441259December 26, 2011
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
PASSENGER SIDE DOOR DID NOT UNLOCK. THIS FORCED PASSENGER TO COME OUT FROM THE DRIVER SIDE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440976December 22, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM, AIR BAGS
NEEDED TO REPLACE DOOR LATCH ON DRIVER'S SIDE. DOOR WOULD NOT OPEN FROM THE INSIDE. AIR BAG ON PASSENGER SIDE WILL NOT DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440849December 21, 2011
STEERING, SEATS
I BOUGHT A BRAND NEW 2011 KIA OPTIMA HYBRID AND THE CAR PULLS HEAVILY TO THE LEFT EVEN ON STRAIGHT ROADS. I TOOK THE CAR TO THE DEALER AND THEY DID AN ALIGNMENT AND THEY SAY IT IS WITHIN SPECS BUT IT ACTS THE SAME. IF YOU LET GO OF THE STEERING WHEEL FOR A COUPLE SECONDS YOU'RE ON THE SHOULDER. THIS IS A VERY SERIOUS SAFETY ISSUE. SECOND ISSUE IS THAT BOTH DRIVER AND PASSENGER SEATS WERE BOLTED DOWN IN ONE BOLT OUT OF FOUR. THE DEALER INSTALLED THE MISSING BOLTS BUT THIS MAKES ME REALLY WORRIED ABOUT THE QUALITY CONTROL AT KIA. WHAT ELSE MIGHT THEY MISSED? I DON'T EVEN WANT TO THINK WHAT MIGHT HAVE HAPPENED HAD I BEEN INVOLVED IN A COLLISION BEFORE NOTICING THIS. UNACCEPTABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440377December 19, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2009 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 25 MPH AND APPLYING THE BRAKES, THE VEHICLE JERKED FORWARD WITH EXTREME FORCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIAN STATED THAT THE COMPUTER WOULD NEED TO HAVE A RE-LEARN PROCEDURE PERFORMED. AFTER THE PROCEDURE, THE FAILURE CONTINUED AND WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION FLUID WAS REPLACED. THE FAILURE CONTINUED AND WAS TAKEN TO THE DEALER A THIRD TIME. THE TECHNICIANS STATED THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE TRANSMISSION WAS ALSO REPLACED BUT TO NO AVAIL. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440412December 19, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 KIA OPTIMA. THE CONTACT STATED THAT THE FUEL TANK WAS DEFECTIVE AND COULD ONLY BE FILLED PARTIALLY BEFORE SPILLING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DISCOVERED THAT THE PLASTIC FUEL TANK GASKET SEAL FAILED. THE FUEL TANK WAS REPLACED SEVERAL TIMES BUT THE FAILURE CONTINUED TO RECUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE DEALER PERFORM A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440258December 17, 2011
SUSPENSION, SUSPENSION:FRONT
WHILE DRIVING IN A NEIGHBORHOOD, MY DAUGHTER HEARD A LOUD "POP" AND THEN THE CAR CAME TO A STOP AND SHUDDERED. I GOT THERE AND DID A QUICK LOOK AND I NOTICED THE DRIVER SIDE INSIDE CV JOINT HAD FAILED AND WAS LEAKING THE GREASE OUT OF THE BOOT. WE TOWED IT HOME AND WAS ABLE TO JACK THE CAR UP AND GET A BETTER VIEW OF THE AREA AND NOTICED THE LOWER ARM OF SUSPENSION HAD PULLED FROM THE RUSTED FRAME. LOOKS LIKE THE SAME THING IS HAPPENING ON THE PASSENGER SIDE. I CAME IN TO LOOK UP PARTS NEEDED AND FOUND THE RECALL INFO #09V183000 THAT SHOWED THE SAME EXACT PROBLEM WE HAVE BUT DOESN'T INCLUDE KANSAS??? I ACTUALLY BOUGHT THIS IN MISSOURI, WHICH IS INCLUDED??? I BELIEVE THIS SHOULD BE COVERED. PLEASE REPLY ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439891December 14, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2001 KIA OPTIMA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE FRONT PASSENGER TIRE BENT INWARD ABNORMALLY. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE SUB-FRAME HAD CAVED IN. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WOULD BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V183000 (SUSPENSION:FRONT). THERE WAS ADDITIONAL DAMAGE TO THE STRUTS AS A RESULT OF THE FAILURE BUT THE DEALER REFUSED TO PERFORM ANY REPAIRS OUTSIDE OF WHAT WAS STATED WOULD BE REPAIRED IN THE RECALL. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 90,000. THE VIN WAS UNAVAILABLE. UPDATED 02/09/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439921December 14, 2011
AIR BAGS
TL* THE DRIVER OWNS A 2009 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 30 MPH WHEN ANOTHER VEHICLE CRASHED INTO HER. THE DRIVER'S VEHICLE CRASHED INTO A BUILDING AS A RESULT AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS TAKEN TO A HOSPITAL VIA AMBULANCE TO TREAT NECK INJURIES. THE VEHICLE WAS TOWED HOME. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 38,076.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10439736December 13, 2011
ELECTRICAL SYSTEM
PURCHASED MY BRAND NEW KIA OPTIMA IN MAY 2011. FROM THE ONSET THE REMOTE START NEVER WORKED ON THE FIRST TRY, EVENTUALLY IT DIDN'T WORK AT ALL. IN AUG NOTICED THAT THE HORN WASN'T SOUNDING RIGHT, EVENTUALLY IT DIDN'T WORK AT ALL. I TOOK THE CAR IN FOR THE HORN TO BE REPAIRED AND THEY STATED THAT IT WAS A BAD FUSE. 1 WEEK LATER HORN WAS OUT AGAIN. I RETURNED TO THE DEALER WHO SAID THEY WOULD ORDER 2 NEW HORNS AS THEY WEREN'T SURE WHAT WAS THE CAUSE. BOUGHT THE CAR IN TO HAVE HORNS INSTALLED THEY SAY "WE NEED TO ORDER A NEW MODULE FOR YOUR CAR" ALTHOUGH THE HORNS WERE WORKING, I FIGURED THE MODULE WAS THE REASON THE HORNS WENT BAD IN THE FIRST PLACE. I CALL TO WEEKS LATER, THEY STILL HAVEN'T RECEIVED THE PARTS (STRANGE). I MENTION THAT NOW THE REMOTE START IS COMPLETELY OUT THEY SAY "WE KNOW, THAT IS WHY WE ORDERED THE MODULE" (WHY WASN'T THIS EXPLAINED TO ME??). OCT 2011 I SPEND YET ANOTHER SAT MORNING AT THE DEALER. AN HOUR AND A HALF IN THEY SAY WE CANT FIGURE THIS OUT WE NEED TO ORDER THE SCHEMATICS ON THIS CAR...YOU WILL NEED TO DROP THE CAR OFF NEXT WEEK. I LEAVE THE CAR FOR OVER A WEEK, THEY CALL TO SAY THEY ARE ORDERING A WHOLE NEW REMOTE START SYSTEM. WHEN I PICK UP THE CAR THE REMOTE START IS STILL WORKING INTERMITTENTLY, THE ALARM IS GOING OFF AT RANDOM AND THE SUNROOF WILL NOT CLOSE. I RETURN THE CAR THE FOLLOWING WEEK THEY SAY THEY ARE NOT HAVING ANY PROBLEMS WITH THE REMOTE START, ALARM HASN'T SOUNDED AND THEY JUST NEEDED TO REPLACE THE FUSE FOR THE ROOF. I AM NOT SURE WHAT THEY DID BUT THEY DID SOME SORT OF REPAIR, NO PROB WITH EITHER SINCE THEN. TODAY DEC 12, 2011 I HAVE CALLED TO TELL THEM THAT THE HORNS ARE COMPLETELY OUT AGAIN, "THEY SAY BRING HER IN AND WE WILL TAKE A LOOK AT HER". I HAVE NO DESIRE TO SPEND A DAY AT KIA DEALER ONCE A MONTH. IN FACT, I NO LONGER HAVE A DESIRE FOR KIA PERIOD. I AM CONTACTING BBB'S LEMON LAW ASSISTANCE TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439066December 8, 2011
VISIBILITY, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE FRONT DRIVER SIDE REAR VIEW MIRROR DETACHED FROM THE HOUSING. ON A SEPARATE OCCASION WHILE DRIVING, THERE WAS A REDUCTION IN THE ENGINE POWER AND IMMEDIATELY THE VEHICLE STALLED. THE ENGINE RESTARTED AND THE CONTACT WAS ABLE TO RESUME NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED A ROCK STRUCK THE MIRROR WHICH CAUSED THE DETACHMENT AND THEY REFUSED TO REPAIR THE VEHICLE AT THEIR EXPENSE. THE TECHNICIAN WAS UNABLE TO DETECT A TROUBLE CODE FOR THE ENGINE MALFUNCTION. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,653. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438616December 5, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AFTER RECEIVING A JUMP START TO THE BATTERY. THE DEALER CONFIRMED THAT THE CRANK SHAFT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WAS 80,034.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437898November 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING CAR IS OK, BUT WHEN YOU SLOW DOWN TO AROUND 20 MPH THE CAR JERKS , BUT AFTER CAR I DRIVEN FOR AROUND 10-15 MILES IT DOESN'T DO IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437363November 27, 2011
FUEL SYSTEM, GASOLINE, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
KIA OPTIMA LX 2011 WAS PURCHASED BRAND NEW AT 4 MILES IN ODOMETER. PROBLEM 1 LESS THAN A MONTH: STEERING VEERING TO THE LEFT AN RIGHT. HAD TO STEER THIS CAR TO TRACK STRAIGHT. THE DEALER PERFORMED MINOR ALIGNMENT IN OCTOBER. CAR CONTINUES TO VEER LEFT AND RIGHT. TOOK CAR BACK TO THE DEALER. THE TECH STATED THE FRONT END OFF BY 2 DEGREES AND STATED HE PERFORMED THE ADJUSTMENT. THE STEERING PROBLEM NOT FIXED. PROBLEM #2: CAR WAS PARKED WITH FUEL READING 42 MILES TO EMPTY. RETURNED TO START CAR. WILL NOT CRANK AFTER NUMEROUS ATTEMPTS. TOWED THE CAR TO DEALER. CAR CRANKED UPON DE-TOW AT THE LOCATION. BUT STILL LEFT THE CAR FOR WHY IT WILL NOT CRANK IN THE FIRST PLACE. RETURNED 4 DAYS LATER. I WAS ADVISED THAT THE CAR WAS EMPTY OF GASOLINE, EVEN WHEN FUEL READER CLEARLY INDICATED 42 MILES TO EMPTY. KIA PAID FOR RENTAL FOR 4 DAYS ($100). I WAS FURTHER ADVISED THAT THE FUEL REGULATOR WAS REPLACED AND ON BACK ORDER. THE STEERING PROBLEMS AND THE STALLING ISSUES ARE SIGNIFICANT PUBLIC SAFETY CONCERNS SINCE THE LANES, ARTERIAL ROADS AND HIGHWAYS THAT I HAVE TO DRIVE DAILY ARE CONGESTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436692November 21, 2011
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. I HAVE TO CRAWL IN FROM THE PASSENGER SIDE AND THEN WHEN I WANT TO GET OUT I HAVE TO CRAWL OVER AND EXIT FROM THE PASSENGER SIDE. TRIED TO UNLOCK IT WITH MY KEYLESS ENTRY AND NOW IT DOESN'T WORK. REPLACED BATTERIES BUT STILL NOT WORKING. MY SON KEPT TURNING THE KEY IN THE DOOR AND FINALLY GOT IT OPENED. THE NEXT TIME I DROVE IT THE SAME THING HAPPENED. I AM TIRED OF HAVING TO CRAWL IN AND OUT OF MY CAR. I ALWAYS ENJOYED DRIVING MY KIA BUT NOT ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436522November 20, 2011
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THERE IS NO SPARE TIRE AND ONLY A INFLATION KIT. A BLOWOUT OF THE SIDEWALL CANNOT BE REPAIRED WITH THIS KIT. COULD BE STRANDED AND HARM DONE TO THE OWNER. HOW COULD IT BE LEGAL AND SAFE TO ALLOW MANUFACTURERS TO NOT INCLUDE A SPARE TIRE??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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