Kia EV6 Complaints

534 consumer complaints on file.

#11641059February 6, 2025
ELECTRICAL SYSTEM, ENGINE
I see there is a lot of battery issues with KIA EV6 out lately; my car randomly died near my house and nothing was working, doors wouldn't open/close, hazard light wouldn't come on.. had the car towed to the dealership same day. they claim that they fixed my car properly and fixed the recall issue with the battery.. drove the car back home the same night. next morning; car is again dead and nothing is working; I feel very unsafe driving this car and i see online hundreds of kia EV 6 is having same issues. I don't think Kia is properly addressing this issue or the technicians know how to properly fix this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640909February 5, 2025
ELECTRICAL SYSTEM
While driving, the vehicle screen showed an electrical warning on the screen. The car went into limp mode and dropped to 25 MPH. 5 minutes later, the screen showed a critical electrical issue and said I needed to pull over as soon as possible. It was towed to a dealership. They found the ICCU is faulty. Because so many EV6's have this problem, it is on national backorder, My concern this vehicle seems to be a safety hazard where it shuts itself down and strands its driver because of faulty parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640284February 3, 2025
ELECTRICAL SYSTEM
12 volt battery failed to recharge
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640019January 31, 2025
ELECTRICAL SYSTEM
ICCU and fuse failed while I was driving in the snow. Heard a thunk in the rear and Check electrical system came on screen. I had power to be able to drive the car home a few miles. SC327 recall software fix had been applied already over a month before this, but during that recall I was not advised to replace the ICCU. It failed right after putting the car into Snow mode. Was driving 20mph, auto regen braking on. Stop vehicle and check power supply message came on. Original 12v battery still on the car, never had issues with that. Most charging done at 9.6 kW level 2. Dealership reproduced the problem and has now replaced the ICCU and fuse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637594January 22, 2025
UNKNOWN OR OTHER
Brought in vehicle to complete safety recall SC327 per letter that was received. When I got to the dealership, they advised me that it was completed on 1/9/2025 at the dealer that I purchased the vehicle from. This is not the case as I purchased the vehicle in Indiana but I live in Michigan, this was my first dealership visit since purchasing the car. When the technician checked the car, they found that it was not updated for SC327.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636530January 17, 2025
ELECTRICAL SYSTEM
I was coming home from work on 1/13/2025 and got an alert. a red circle saying pull over and check the electrical system. when i pulled over the best i could the car went dark. i called Kia for road assistance and they dispatched a tow to the dealer. the next day the dealer called and told me the ICCU needs to be changed and arranged a loaner car for me. The Dealer has been very helpful throughout this ordeal thus far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636146January 15, 2025
STRUCTURE:BODY
Liftgate/Back Hatch consistently immediately automatically closes after opening, and has hit both drivers on the head before able to move out of the way. More detail: to open the back, one pushes a button, the rear hatch beeps, and then it automatically opens. During this, the user often leans inside once the opening is open enough. HOWEVER, recently when the door reaches its apex, it beeps again and immediately automatically starts closing, oftentimes hitting people on the head (thus, a safety issue, and it HURTS). Sometimes one has to re-open the door 3 or more times before it will stay open. Have contacted dealer, and the dealer literally said "the manual says sometimes it won't work when it's cold out." So it's a safety issue (since it has hurt two drivers) but Kia refuses to do anything about it.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11635978January 14, 2025
ELECTRICAL SYSTEM
This is related to the NHTSA Recall Number24V867. We recently received this notice (a few weeks ago) and were planning to get it taken in. However, before we were able to do so it died with ZERO warning and simply wouldn't start. Had it towed to a dealer, who ignored that there is a recall, said the problem was the 12V battery being dead, and asked for $500 to replace the 12V battery... which was clearly damaged by the defective Kia charging system. So our complaint is two parts: i) allegedly the system would at least warn before dying (it didn't). and ii) in the process of being defective, it damaged other components and Kia is trying to not repair those claiming they're not under warranty. That is, frankly, crap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635905January 14, 2025
ELECTRICAL SYSTEM
I was about to drive to work and was still in the local area when suddenly a message popped up saying: "check electrical system" and "drive speed reduction", not allowing me to drive more than 10 mi/hr, but only about 30 seconds later a warning sound popped up and kept making noise. It was very dangerous for me. I had to pull over and call a tow truck via the Kia app (luckily the Kia app was still valid until 1/15/2025). At the time I reported, the car was at the dealer and there was no response from the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635891January 14, 2025
ENGINE
I received recall 24V867 from Kia dated 12/13/2024. The dealer alternately claims no knowledge of this recall, scheduled a service appointment to complete it, an today again claims no knowledge of the recall. Union Kia has put it on me to contact Kia America - that is not my job to correct their internal problems. Please advise. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634658January 7, 2025
STRUCTURE:BODY, AIR BAGS
On [XXX] I was driving in the City of Tampa. Stopped the vehicle to make a left turn, waiting for oncoming traffic to clear. Without any warning the vehicle sped off at a high speed at crashed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11634349January 6, 2025
ELECTRICAL SYSTEM
Rear seat 120 ac voltage outlet indicates an open ground when utilizing an outlet tester. I believe this risks a electrical shock injury to the user. The dealer service department states all is well since a device plugged in powers up. It seams that the dealer service department does not have the requisite knowledge in dealing with household voltages and is not equipped with the appropriate test equipment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633782January 2, 2025
ELECTRICAL SYSTEM
12 Battery discharging And not recharging while off Charges only when turned on But all other functions as with air conditioning/ heater and alarms workwhile turned off the main battery But battery which runs all functions k n dose not charge it's self and degrades over time. 24v200 recall Ref #sc302 This recall supersedes 24v200. Battery died again after 30 days.voltage went down to 12 volts as normal would be ed 12.8 if working properly This is the 4 th time battery has demishied. Battery was replaced. 1 ,but still dose no g work properly. Have had two recalls that are not on your list. Of problems but I have received from Kia. Check added info. Also if power goes off on the 12 volt car will stop working It's happened twice with this vehicle. Was buy Kia access tow service. I added a cord so I could monitor the off voltage which was isolated to monitor the voltage as there is no way else to do it. When needed to check 12 volt system . I have 9860 mile a on this vehicle. Owned since 2022 march.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632683December 27, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Kia EV6. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was not able to restart. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 24V867000 (Electrical System). The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 24V867000 (Electrical System). The approximate failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631978December 21, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
The defogger system. The car window’s suddenly fog up while driving and not adjusting the system. Theres no warning the windows start fogging up. I adjust to just front defrost on high and it takes 10 to 15 seconds to clear the windows good enough to see clearly . I took it to the dealership and was told nothing was detected. Mechanic told me he turned it up to 85, my cars high setting is 82, and tested the air temperature stating it was up to 105°. This just started after the latest recall was completed by the dealership. I’ve attached pictures of the windows fogged up while the system was on auto. This had happened 3 times since the first incident with the system off auto as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631339December 18, 2024
SERVICE BRAKES
While driving in the rain, the vehicle failed to decelerate and brake efficiently. There were two event this morning (12/18/24). 1. Approaching a red light with Regen braking set to lvl 3 the car failed to slow after removing my foot from the accelerator. Quickly i began applying braking force with the brake pedal, but there was no change in the vehicles speed. Finally I firmly forced the brake pedal to the floor and the car came to a quick stop with ABS kicking in. Thinking that some of the sensors may have been affected by the wet road conditions, i disabled regen/ self braking. 2. With regen set to zero I began approaching slower traffic in a bend on the highway. When i saw brake lights ahead i began to brake and the pedal did not respond. It wasn't firm, nor soft just "regular". Knowing that i had distance to avoid collision, i let off the brake then applied again. This time-still nothing. I'm running out of space now so I quickly jab the brakes, activating abs, and avoiding the rear end of the pickup in front of me. I have yet to take the car to the dealership as they don't open until 9am (currently 7:44 am). I fear that they will not be able to replicate problem unless it is still raining when i arrive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630458December 12, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
The driver cluster in front of steering wheel constantly goes from blank to partial screen to proper driver display. I have video of this happening. The speed, turns signals, odometer and blind spot information cannot be seen during the blank and partial screen. The dealer has replicated the problem. I’m out of warranty so replacement will cost $8500. There were no issues up to the point where it failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629773December 9, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I purchased my car 08/08/2022, my car stopped charging by June 2023. I took it to the shop and was told, it was my charger. In August of 2023, I was told it was the ICCU. From 06/2023-12/07/2024, I had a total of 9 recalls on this car. Kia did not notify me at all for any recall with the exception of the second one that occurred in December of 2024 (the 9th recall). Some of the recalls I found online when my car failed to charge, one my insurance company notified me of and others I found out when I had other issues with my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627875November 28, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
Description of Incident: 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and charging system in my 2024 Kia EV6 malfunctioned. Despite showing 40 miles of range remaining, the battery suddenly dropped to 5 miles before the car became completely unresponsive and failed to charge. Additionally, the vehicle could not be shifted into neutral or powered on. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The sudden loss of battery range left me stranded at a Shell Recharge station in Elkridge, MD, at [XXX] on[XXX]. Being stranded at this hour posed a personal safety risk, especially in an unfamiliar area, as I was unable to move the vehicle. Moreover, the malfunction could endanger drivers if such a failure occurred while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed, but I previously reported symptoms of 12-volt battery issues to the dealership on November 12, 2024, one day after receiving the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or any other representatives. I am awaiting guidance on next steps from Kia and the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I noticed warning signs related to the 12-volt battery on November 12, 2024, shortly after receiving the vehicle on November 11, 2024. However, no specific warning lamps or error messages appeared at the time of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627533November 26, 2024
VEHICLE SPEED CONTROL
In NORMAL driving mode, when I fully depressed the acceleration and quickly release, the vehicle continues accelerating . I almost crashed into the car in front of me in stop and go traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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