Kia Carnival Complaints

397 consumer complaints on file.

#11491053October 26, 2022
STRUCTURE:BODY, ELECTRICAL SYSTEM
The safety feature on the sliding back doors is not safe for children. Previous vans I have owned had a sensor that would trigger the door to open back up if it were closing and ran into something, like a child getting caught in the sliding door. I am a grown adult and the door closing on the Kia Carnival is too strong for me to even stop with my entire body weight. A child is going to get crushed in those sliding doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489705October 18, 2022
VISIBILITY:WINDSHIELD
I have owned this 2022 Kia Carnival for about a year and half. Since owning this vehicle the front windshield glass has mysteriously gotten two separate cracks causing me to have to replace this glass twice. Initially when the cracks appear they are already 3-5 inches in length and continue to spread across the entire length of the glass without provocation. The glass seems to be pretty susceptible to these cracks because I have never owned a vehicle that this has occurred to so often and/or owned a vehicle where there would at least be a small crack that could be repaired without replacing the entire windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489577October 17, 2022
UNKNOWN OR OTHER
There needs to be sensors on the sliding doors if an object is in the way of closing. These doors do not stop with even full adult resistance and child’s had was closed in the sliding doors. This is a common complaint for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489378October 15, 2022
STRUCTURE:BODY:DOOR
My toddler, 3 years old climbed into my 2022 Kia carnival to get into his car seat. I was standing outside the door waiting to buckle him when the sliding door started to close on its own and my toddlers leg got trapped under the track of the door and he started screaming. I then had to put my whole body between the door with force to prevent it from closing all the way. I was then able to pull his leg out. There has been no inspection to the vehicle yet as it happened last night. There were no warning or messages about the problem prior and we have had no issues like this before.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11489240October 14, 2022
VISIBILITY/WIPER
The windshield appears to be made of soft material. Windshield scratches easily when the slightest debris is on windshield and wipers are being used. Multiple scratches become present on windshield through simply wiper use. This is resulting in distraction and makes visibility through windshield poor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489012October 12, 2022
UNKNOWN OR OTHER
Very small rock hit windshield and cracked entire windshield; crack spread quickly and has continued to progress
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487671October 3, 2022
STRUCTURE:BODY:DOOR
Sliding doors do not stop closing if something is in the way. Have closed myself and children in the door and it doesn’t stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487649October 3, 2022
STRUCTURE:BODY
Sliding door closed on a child's arm and bruised it. We have had multiple situations where the door does not stop if it hits something, it just continues to close.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11487418October 1, 2022
SEATS
The handle to release the back of the middle passenger seats is on the front inside lower part of the seat. This requires the passenger to lean in to pull and release. The seat then comes forward with such force that it slams the passenger in the head or face. This has happened several times in my vehicle leaving adults and teens in tears. It happened to me today striking me just under the nose. The impact caused me to black out for a second. I have a slightly swollen lip and am concerned that the root of my front tooth may be damaged. I’m convinced that the rate at which the seat comes forward could easily cause concussion, break someone’s nose or possibly a jaw. Please consider adjusting the rate at which the seats come forward. This malfunction could easily be inspected and reproduced, but I have not brought it in for inspection.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11487055September 29, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VISIBILITY/WIPER
Windshield crack without major incident. No debris or rocks noted hitting. Cracked all the way across the windshield within a week. Adaptive cruise control keeps failing. Says radar is being blocked, usually when attempting to start cruise but sometimes when cruise control is already set. When this happens, no cruise control is available until it seemingly randomly starts working again. Inspected all cameras and sensors for dirt/bugs and they are not blocked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483511September 8, 2022
VISIBILITY:WINDSHIELD
A very small pebble hit the windshield causing a very large chip. We had the chip repaired to prevent further damage, but that did not help and it continued to crack in several different directions across the windshield. This made it very difficult to drive as it was hard to see especially when the sun would hit the cracks and almost blind you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481534August 27, 2022
VISIBILITY:WINDSHIELD
We have owned this vehicle for about 15 months. With this replacement, we will be on our third windshield. The first windshield needed to be replaced after a crack started across the windshield following a pebble that hit the edge of the glass. We went through our insurance as there was an impact—however minor. We waited over three months for an OEM replacement windshield, and had it professionally installed. Now, two months later, we come out to our parked car and there is a crack in the middle of our windshield! There was no impact with anything, or a chip to be found anywhere. This crack is spreading through the driver’s line of sight and raises serious concerns as to the integrity of this glass and its ability to protect us on the highway. Of all the vehicles we’ve owned over the last twenty years of driving, we have never had to replace cracked windshields like this. At this point we are looking at the Kia OEM glass as being defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478618August 10, 2022
UNKNOWN OR OTHER
My 2022 Kia carnival’ s windshield cracked for no reason. No visible sign of damage from external forces. Attempted to rectify with Kia, but sadly given the run around. It's a brand new car ( 8000 miles) .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477782August 5, 2022
UNKNOWN OR OTHER
Sliding door shut on toddlers fingers, the safety mechanism for the door to open failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476534July 29, 2022
VISIBILITY/WIPER
1st incident May 2022: Driving in the highway when a small rock hit the windshield. At that time there was a crack (3-4 cm wide) on the windshield. A technician came out to repair the area of injury. 2nd incident July 2022: Driving in the highway when I heard something hit the windshield. At that time, I did not notice any obvious damage.When I first noticed there was a crack, my car was stationary in my garage. The crack was about 10 inches long. The windshield has quickly began to crack. That same day it went from 10 inches to 24 inches at minimum.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475713July 25, 2022
UNKNOWN OR OTHER
I left the car while it was still running to check that my trailer lights were working. I had the key FOB in my pocket, but when I got to the car the doors were locked. I tried unlocking it with the key FOB but nothing would happen. My 2 year old son and 3 year old daughter were locked in the car! Luckily, my daughter was able to get to the door and open it from the inside. This should never be something that can happen. The door locking from the inside and the key not working, especially while it is running!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472272July 4, 2022
UNKNOWN OR OTHER
Side sliding doors fail to automatically retract open when they encounter something in the way. Both doors present the same problem. Door failed to retract when child was in way, resulting in an injury.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11471929July 1, 2022
STRUCTURE:BODY
Daughter presses the button on the inside of the van. She didn't move her hand soon enough out of the way for the door to close. The door closed on her hand, she had to press the button open from the door closing on her thumb. She came balling her eyes out to me. Her thumb swelled 3 x's as big. The sensor should be way more sensitive like a garage door opener.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11471232June 27, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
There is either no sensor, or one that is too weak/defective, in the sliding doors to stop it if a person’s (particularly a child’s) fingers, hands, arms, or other body parts were in the way. Anything in the way would just get crushed by the door! This is not just my vehicle. All Carnivals seem to have a very weak or defective sensor and it’s a serious safety hazard, particularly considering it’s supposed to be a family vehicle! I have prevented injuries so far (thankfully) but have tested the door and it in fact will not stop if something is in the way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471224June 27, 2022
STRUCTURE:BODY
Child got hand smashed in rear sliding door. There is no pressure sensor to avoid the door closing on hands or fingers.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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