Kia Carnival Complaints

397 consumer complaints on file.

#11607685August 10, 2024
ELECTRICAL SYSTEM
Battery died after owning the car for 4 days. Kia service could not determine a cause. Parasitic drain of the battery caused car to be dead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607684August 10, 2024
ELECTRICAL SYSTEM
Vehicle sat in my garage in for 2 days and when I went to go drive, I found the vehicle was dead and had to be jumped. The vehicle currently has 370 miles on it and when I started the vehicle, it returned an error stating that the electrical system drained the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607639August 9, 2024
ELECTRICAL SYSTEM
The first sign of the parasitic battery drainage is typically a warning in the Kia Access app that says the vehicle's 12v battery levels have dropped below 40% and remote functions are halted. The app will not inform you of this issue. It's only when you try to use remote functions will you find out. The more direct way of knowing about the issue is obviously discovering a dead battery which will have to be jump started. For me, this happened around 400 miles after purchasing the vehicle brand new. The vehicle is now at the dealership for servicing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607482August 9, 2024
ELECTRICAL SYSTEM
battery constantly dead. If the vehicle is locked, can't unlock, even with provided manual key. Dies on the highway creating dangerous conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607442August 9, 2024
ELECTRICAL SYSTEM
Vehicle was purchased 7/31. Due to seeing others reporting battery drain, I began testing battery charge. I can report that my vehicle is also affected. Voltage drops significantly after just 12 hours of sitting. There’s a parasitic draw somewhere in the vehicle that is killing the batteries in EX, SX, and SX Prestige trims. I’ve purchased a jump box and I now hook it up to a battery tender every night. So far, this has prevented a dead battery, but this shouldn’t have to be done with a vehicle that isn’t yet a month old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607373August 8, 2024
ELECTRICAL SYSTEM
Our 2025 SX Prestiege was purchased on a Saturday afternoon and by the following Tuesday morning we had a low battery alert (below 40%). Our local Kia dealers are of no help as this appears to be a common issue that is related to something they are unable to diagnose. I have been placing my battery on a charger every night so we can still use the vehicle but every day the battery is low and requires this charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607285August 8, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
At around 200 miles, I could no longer gain access to my vehicle via via both keys and the Kia app. My vehicle has been sitting at the dealership for 20 days without a resolution and little communication from Kia
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607244August 8, 2024
ELECTRICAL SYSTEM
Parasitic battery drain leaves car dead and unusable no matter how many jumps/replacement batteries. It happens overnight. This is WIDESPREAD - there are entire Facebook and Reddit groups with thousands of people with the issue. We need to have a fix so we can drive our cars. Driving it home from the dealership just to have it jumped or towed back to Kia and have it sit for weeks without a solution is UNACCEPTABLE. $60k for a car we can’t drive. Absolutely insane. It’s so unsafe to have a family vehicle - a minivan - have dead batteries with no warning on brand new cars. There were less than 75 miles on my car when it first happened. I had made one trip home from the dealership and one trip to the grocery store. This problem is affecting EVERYONE and Kia is about to be out of service techs and out of loaner cars with everyone in the shop until this is sorted out. Unbelievable. This is going to lead to thousands of new 2025 carnival owners going through lemon law to get cars replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607240August 8, 2024
UNKNOWN OR OTHER
The rear sliding doors are unsafe. The sensors do not stop and reverse under pressure of an object in its path. Under a recall "PE22-004" they slowed down the doors and added 2 beep sounds, but that doesn't help when a child has their hand or arm in the path of a closing sliding door. The pressure required to stop the door is extremely unsafe. There needs to be replaced safety pinch sensors added. I tested this as an adult, 200 lbs, and takes an extreme amount of force to stop the door motor from closing on your body parts and will cause injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607168August 8, 2024
ELECTRICAL SYSTEM
Battery died without warning. Took 30 minutes to jump start. Nothing was left on, no warnings prior. Took it to the dealership the next day. They ran some tests. Everything appeared fine with the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607160August 7, 2024
UNKNOWN OR OTHER
UNKNOWN. Center rails for middle seat in second row were hot to the touch. The floor mats in the second row were hot as well as some items and a shirt on the floor. Kids noticed heat, and at first I thought heat was accidentally on but confirmed ac was still on in the rear. Could feel heat radiating, almost as if your hand was over the hood when hot. Concerned about plastics melting, or a fire starting from this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606757August 6, 2024
ELECTRICAL SYSTEM
We bought the car one month ago. 2 weeks ago the battery completely drained. it happened again a few days later. The car is currently at the dealer as they are trying to figure out what is causing the batter to drain when the car is off. Dealer acknowledged its wide spread but Kia does not have a solution yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606697August 6, 2024
ELECTRICAL SYSTEM
Battery died after 3 days of not driving it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606526August 5, 2024
ELECTRICAL SYSTEM
I purchased my 25 Carnival on July 8 and by the third week my battery died overnight. I was able to jumpstart the car but since the incidence, I wake up to a dead battery every morning. A lot of Carnival owners (especially SX and SXP) are experiencing similar parasitic battery drain and dealerships are clueless while KIA has refused to acknowledge the problem exist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606514August 5, 2024
ELECTRICAL SYSTEM
2 weeks after purchase, battery died with no warning. Nothing was left on in the car. Called roadside assistance who inspected the battery and alternator which are in good health. Roadside assistance said most likely a parasitic draw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606505August 5, 2024
ELECTRICAL SYSTEM
Parasitic battery drain. The battery died and required a jump six times in one month and 1k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606502August 5, 2024
ELECTRICAL SYSTEM
We have had the car a little under two weeks with no issues. Drove it yesterday and all was good. Went to start it this morning and it was dead. We grabbed the jump starter and it measured at 5.2V to start. It slowly went up but not back to 12V. There is a battery drain somewhere in the system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606494August 5, 2024
ELECTRICAL SYSTEM
Battery wouldn’t started several times. Car was purchased within a month and within two weeks started having issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606477August 5, 2024
ELECTRICAL SYSTEM
Parasitic battery drain. Battery dead at 244 miles when left in garage for two nights with no explanation of drain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606474August 5, 2024
ELECTRICAL SYSTEM
I have a dead brand new car after not driving it for 3 days. And, the dealer is unable to tell me how to get into it because the key fob does not have a physical key in it. This appears to be a slow battery draining issue that is being reported heavily online it appears on Reddit, Facebook and multiple forums related to the 2025 Kia Carnival EX and SXP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Carnival