Kia Carnival Complaints

397 consumer complaints on file.

#11610666August 24, 2024
ELECTRICAL SYSTEM
Purchased brand new, went home to put car seats in and that's when we discovered the rear sliding door did not lock. Took the vehicle in on the 7th, took until the 23rd for it to be "fixed". Picked up the vehicle came home and the car now does not lock again. Kia customer care team has been little to no help and it was suppose to be escalated to the Kia escalation team but we have yet to hear from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610563August 23, 2024
ELECTRICAL SYSTEM, ENGINE
Started about a couple weeks ago. Just bought my car and my battery drained 3 nights in a row. Had to jump start it Found out some fan run, when car is off, hours after it has been parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610202August 22, 2024
ELECTRICAL SYSTEM
The battery on this car drains despite standard operation. Battery replacements do not work and it must be jumped. Some programming aspect clearly is wrong and drains the battery when not in use. It needs to be fixed asap for safety and to avoid stranding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610104August 21, 2024
ELECTRICAL SYSTEM
After day or two purchasing the car, I started getting notifications at the car battery was low eventually after two weeks it completely died, and I was locked out with no way to enter the car because they no longer provide a manual key in the key fob. Multiple chargers and charging with another car for hours with no luck to get the car back up once I finally did get the car open. Seems like the dealerships themselves are aware of this issue and they have no way of fixing it. They keep playing games and making circles about how they’re escalating they’re doing they’re doing that and they have not provided me with a loaner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609918August 21, 2024
UNKNOWN OR OTHER
Brought vehicle in for repair SC292 vehicle roof trim. Dealer (Safford Kia in Fredricksburg, VA) informed me that the trim was in good condition and does not qualify for the recall. I informed the dealer multiple times that the trim has already come off multiple times and is a hazard. They then reiterated that it didn’t qualify for a repair under their standards. Same information was presented directly to Kia Care and I was given the same information. Upon arriving home, a quick glance at the roof trim showed that it was, in fact, separated from the roof in one area and I was able to gently tug at the trim to remove it completely. The dealership failed to do an adequate inspection of the vehicle and repair it as they should have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609018August 16, 2024
ELECTRICAL SYSTEM
My bran new 2025 with 3,000 miles has a completely dead battery. The Kia roadside assistance person was unable to jump start it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609009August 16, 2024
UNKNOWN OR OTHER
Rear passenger side seat rails getting extremely hot after short time idling <15 minutes. Enough that I burned my foot tending to my infant in the middle row.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11608729August 15, 2024
ELECTRICAL SYSTEM
Battery inexplicably drains to death. I purchased the vehicle new and, within 5 days, had battery failure. The first sign of the issue is the inability to utilize remote commands via the Kia app, receiving a message that the vehicle's battery is at a low charge of <40%. Without intervention, the battery will then drain to death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608607August 14, 2024
VISIBILITY/WIPER
My 2023 KIA Carnival has a windshield cracked even without hitting rock or anything. My vehicle was parked on the driveway overnight. I can prove that the damage occurred without the car moving. I have this issue on my dash cam too. The data is saved with date and time. Kia Findlay Las Vegas refuses repair. It's not an official recall about this problem. But Similar cases can be read on the Internet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608327August 13, 2024
ELECTRICAL SYSTEM
Brand New 2025 KIA Carnival SX model - experiencing major electrical failure within the first month (around 800 miles). There's a battery negative draw issue, and the car battery will die completely within 3 days, if not driven. Had to jump-start the car 4 times within the first month. One of the incidents had me stuck right in the middle of the road - When the battery is low, turning on the AC will result electrical system flickering, and then shutting the car down entirely. The dealership acknowledges the issue but stated no solution has been found yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608271August 13, 2024
ELECTRICAL SYSTEM
Battery randomly died in the car overnight
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608173August 13, 2024
ELECTRICAL SYSTEM
Battery drain which results in vehicle not starting. There have been a series of events that ended in my Carnival not starting. Purchased new on July 6, 2024. Picked up from to Dealership July 8, 2024 and drove home. The below events started Aug 2, 2024 1. Side mirrors didn’t “wake up” when I approached with key fob 2. Truck wouldn’t close (had to manually pull shut) 3. Received app notification when attempting to lock doors through app that battery was less than 40% 4. Received dashboard warning when attempting to start 5. Lights remained on for a few seconds after attempting to start 6. Vehicle wouldn’t start 7. Turn signal - Action required via app 8. Towed to Dealership 8/5/2025 a vehicle would not start
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608117August 12, 2024
ELECTRICAL SYSTEM
As noted my many drivers in the Kia forum, I bought a 2025 Kia Carnival SX prestige only have a dead battery 2 week into ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608049August 12, 2024
ELECTRICAL SYSTEM
I've owned my new car for less than two weeks and already my car has a dead battery. I did not leave any lights on or doors opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607924August 12, 2024
ELECTRICAL SYSTEM
Sometimes my passenger side door will slam shut if I am parked on the hill and the sliding door lock is on, I have noticed that it only slams shut if that lock is on. If the lock is not on, it closes on its own without pressing the door close button on the door, on the driver side, or on the key fob.It will close quickly and not normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607773August 11, 2024
ELECTRICAL SYSTEM
Battery drain and dead battery when parked overnight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607740August 10, 2024
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
After a week of owning the car the battery died over night. Was jumped by roadside and died later that day and jumped again. After the 2nd jump, the AC and air bags didn’t work. Then the check engine light came on. Kia has had my brand new carnival since July 26 with no fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607738August 10, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On July 19, 2024, my 2025 Kia Carnival SXP experienced a significant battery drainage issue, rendering the vehicle inoperable. The cause is currently unknown, but it seems to involve a parasitic electrical draw that drained the battery while the car was parked and turned off. This issue occurred despite no prior warning or indication of battery problems. Compounding the situation, the door locks, including the mechanical lock, were disabled, preventing access to the vehicle. Kia roadside assistance sent a locksmith, who had to jump-start the vehicle to restore operation. After the jump-start, I received warnings that multiple systems were inoperable, including critical safety and driver assistance features such as the integrated braking system, motor-driven power steering, and tire pressure monitoring system. These failures raise serious concerns about the vehicle's reliability and safety, as it became inoperable and inaccessible without warning, potentially leaving drivers and passengers stranded in dangerous situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607728August 10, 2024
ELECTRICAL SYSTEM
The battery on my new Kia Carnival 2025 SX has repeatedly died within the first few weeks of ownership. There seems to be some issue causing it to drain within 2-3 days. The battery has drained down to 4V and 7V in two of the instances. It does charge back up to full but will resume draining afterward, usually dying in 2-3 days. Kia dealer has replaced the battery but the issue still occurred after and now it is at the dealer for the third time in a month. They confirm the issue but have not been able to identify the cause of the parisitic drain yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607702August 10, 2024
ELECTRICAL SYSTEM
New 2025 Carnival SXP that has been taken back to the dealer on 2 separate occasions in the first 2 weeks of owning the vehicle. The battery has died 4 times with no obvious reason for the parasitic draw. The dealer recharged the battery once but the issue again come back just a few days later. After the second trip to the dealer, they replaced the battery, but are unable to find any other reason for the problem to have occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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