Jeep Wrangler Complaints (2023)

378 consumer complaints on file.

#11743137June 10, 2026
STRUCTURE:BODY
Vehicle demonstrates body panel corrosion, manufacturer refuses to correct issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742262June 5, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Shortly after a recall repair was completed, I experienced a sudden loss of motive power while driving approximately 45 mph on a public roadway. At the time of the incident, the vehicle had approximately half a tank of gasoline remaining. I observed the high-voltage battery gauge reach approximately 1% state of charge. Immediately after the battery gauge reached that level, the vehicle suddenly lost power and appeared to stall while in motion. I received no warning before the failure occurred. At the time of the event, a battery system failure warning appeared along with a plug icon on the dashboard. I was forced to pull off the roadway and bring the vehicle to a complete stop. The vehicle had to be placed in Park and restarted before it would operate again. Fortunately, there was a safe area available to pull over. Had this occurred in heavier traffic or where there was no safe shoulder, it could have created a serious safety hazard. I returned the vehicle to the dealership. The dealership retained the vehicle for approximately one week but advised they could not duplicate the failure and could not identify a cause. I was told to keep the vehicle charged. My concern is that the incident occurred immediately after the battery gauge reached approximately 1% state of charge. Based on the timing of the event, I am concerned there may be a problem related to the transition from electric/hybrid operation to gasoline engine operation when the high-voltage battery reaches a very low state of charge. I am not claiming this is the cause, only that the timing appears significant. To my knowledge, the vehicle was kept charged during dealership testing, and I do not know whether the battery was allowed to reach the same low state of charge that existed when the failure occurred. A sudden loss of motive power while driving creates a significant safety risk, and I have not received a clear explanation for the cause of the failure or assurance that it will not happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740888May 29, 2026
ELECTRICAL SYSTEM, SUSPENSION
I have had multiple issues and repairs completed including two recalls for the battery. Two repairs to the flapper in ac system and damper in front end replaced under 24000 miles. I have had two radios and amp replaced and now need another being it does the same as before and never works when I try to use usb and over heats my phone, which the dealership has been non compliant with warranty being they either state I can’t duplicate or do not produce full history reports. I have had three dealership make repairs in the last 2 years and it is now approaching 36000 and they are aware of the reoccurring issues. I have been instructed not to charge in or near a my home but that is why I bought the hybrid for the electric as well. They keep stating they have no loaners and I would be without my vehicle for over two days just for diagnostics. They have had the jeep in the shop and stated the radio had turned itself on when Jeep was not on. There are definitely many electrical issues connecting these things and it is just being pushed off by Stellantis. Now there looks to be a stress crack in front windshield I am taking to a windshield company as there are no visible rock chips just crack from bottom 1/4 way up and running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739884May 25, 2026
ELECTRICAL SYSTEM
Complete failure of entire instrument cluster including speedometer, tachometer, odometer, and all warning indicators making vehicle unsafe to drive. Issue occurred on startup without warning. Dealership confirmed that instrument cluster is faulty. Searched and found previous recalls for this instrument cluster on similar vehicle year/make/model but my VIN was not included. Please expand recall to include other affected VINs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739742May 23, 2026
SUSPENSION
My Jeep develops a "death wobble" whenever the vehicle goes over a bridge junction or bump at highway speeds. I have taken it to the dealer on several occasions and they have been unable to pinpoint the issue,. When my husband personally witnessed the problem and went in to complain, the dealer replaced a rear shock absorber, but the problem persists. The Jeep shakes and vibrates violently and uncontrollably and the problem has become more frequent and more violent. I have to come to an almost complete stop to relieve the wobble/vibration, which is very dangerous on a highway! It happened twice today, Saturday, May 23, 2026, on the highway when I went over bridges at 65 - 70 mph. The issues has been persistent since the vehicle reached approx. 5000 miles. I feel unsafe driving my Jeep on the highway. I know that it has been a problem that was covered under an previous agreement/recall for Jeeps through 2020. manufacturing year. However, since my Jeep is a 2023, I do not believe the extended warranty applies to my vehicle. I am a teacher and I can't afford to pay for repairs, which may run thousands of dollars. Also, I feel my vehicle is unsafe to drive on the highway, which precludes me from driving to my job on the highway. Please advise!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738893May 19, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM, SERVICE BRAKES
The vehicle experienced a sudden, catastrophic, un-commanded emergency braking event while moving in active traffic.Despite the driver's seatbelt being securely buckled, the vehicle overrode its own safety programming, dropping all propulsion, violently engaging the electronic brakes, and forcing the transmission straight into Park at low speeds at an intersection. This occurred immediately after the vehicle received an official factory high-voltage hybrid safety recall remedy last month.The vehicle was taken to an authorized dealership, where a diagnostic scan logged a false 'Door Ajar / AutoPark' fault code. The safety system critically malfunctioned by ignoring a buckled seatbelt to execute a dangerous emergency stop in traffic. The vehicle is completely unsafe to operate on public roads due to an unpredictable brake and powertrain safety override defect. The manufacturer is currently refusing to provide direct-bill rental assistance while the vehicle sits undiagnosed on the dealer lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738096May 15, 2026
ELECTRICAL SYSTEM, SUSPENSION, WHEELS
I began to notice some occasional loss of the steering with violent shakes - the death wobble - and once in the rain down a street with potholes which seemed to agitate the car further. I made an appointment to get the car checked and took it into the dealership. At that time, the tech mentioned that there was a recall out - which I had seen in the mail before - and asked if I wanted to get the update - I said yes. I believe the “Check Engine” was also blinking at that time so I also asked them to check that. After that, the vehicle was in the shop for 2 weeks without a clear diagnosis before the tech reached out and told me the car was “inoperable”. After communicating with the engineers and getting support from management, the car was still inoperable for over 2 months. At that point the tech asked me to contact Chrysler to file a claim to help him make sure it kept moving. (Please note that I found this bizarre and I hope any reasonable person in a similar situation would as well. 😨) A few days later, they told me the car was ready for me to pick up! I do not have a technical background and do not fully understand the issue, but the tech told me there was an issue with the vehicle sensor software which clashed with the recall and caused the vehicle to stop responding. As a fix, they uninstalled the sensor software and then reinstalled it after the recall update. Any future software update may cause the vehicle to crash and considering there is a third recall on this issue so far with out a proper fix, it is highly probably that there will be subsequent recalls/updates which will crash the car. At that time, I will have no recourse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735269May 2, 2026
STEERING, SUSPENSION
The vehicles car suspension/steering are malfunctioning even after being replaced early 2025. Vehicle start shaking violently after going over overpasses and uneven roads to the point where steering control is lost. This is unsafe especially in busy highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733887April 26, 2026
STEERING, ELECTRICAL SYSTEM, ENGINE
I was traveling in the right lane on I-75 at approximately 70 miles an hour, and my Wrangler completely lost all power and began to suddenly decelerate in traffic. I lost all acceleration ability, power brakes, and power steering. I immediately had to change lanes and exit the highway onto the shoulder while trying to avoid other vehicles all while struggling to steer and brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733615April 24, 2026
SUSPENSION
Jeep has only 10K miles on it, Was on Highway and Started to violently shake, went to side of road it stopped and then once driving started again. Death Wobble
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730752April 13, 2026
POWER TRAIN
Vehicle dropped off at the McGovern Chrysler Jeep dealership in Newton, MA on March 31, complete transmission failure, vehicle has active recall 25V-741 and resolved recalls including 25V-766 (engine sand contamination affecting propulsion).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730336April 10, 2026
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728607April 1, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I own a 2023 Jeep Wrangler Rubicon 4xe (VIN: 1C4JJXR66PW627097). The instrument cluster/dashboard intermittently shuts off while driving, resulting in complete loss of speedometer, warning indicators, and critical driver information. This creates a significant safety hazard, as I am unable to monitor vehicle speed or receive warnings while the vehicle is in motion. In January 2026, I took the vehicle to the dealership for this same issue. The instrument cluster was repaired under warranty/customer satisfaction repair. However, the exact same problem has now returned. My vehicle is not currently included in Recall 30B, but the symptoms are consistent with that recall involving instrument cluster failure. I am concerned that this defect may affect additional vehicles not currently covered. I am requesting that NHTSA investigate this issue and consider expanding Recall 30B to include vehicles like mine. I have video evidence showing the dashboard shutting off while driving and will provide it as part of this complaint. https://drive.google.com/drive/folders/1Ab3NkolHPv66es_vrzSiFKLN83ezv5LC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728299March 31, 2026
UNKNOWN OR OTHER, SUSPENSION, STEERING
I am the original owner of a 2023 Jeep Wrangler Sport with approximately 16,240 miles. The vehicle is completely unmodified. I am reporting a serious safety defect involving the steering and suspension system. When driving at highway speeds (50 mph and above), the vehicle experiences a violent front‑end oscillation whenever it encounters a bump, uneven pavement, or bridge expansion joints. The steering wheel rapidly shakes left to right, and the entire vehicle shudders for 5 to 10 seconds. The oscillation does not stop until I slow the vehicle down to below 45 mph. This issue is reproducible and occurs frequently on rough or uneven road surfaces at highway speeds. During these events, I temporarily lose the ability to maintain proper steering control, creating a dangerous situation for myself, my passengers, and other drivers. This condition is commonly referred to as “Death Wobble,” and it makes the vehicle unsafe to operate. Given the severity of this defect and the safety risk it poses, I am requesting that NHTSA investigate this issue and that Jeep/Stellantis address the defect under the New Vehicle Limited Warranty (3‑year/36,000‑mile basic warranty). The front‑end suspension components—including the track bar, steering damper, ball joints, and related parts—should be inspected and repaired as necessary to eliminate this hazardous oscillation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727841March 29, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
Parked my 2023 Wrangler 4xe for about three hours. When I started driving again the brake pedal was hard and it took way longer than normal to stop. No warning lights, no codes on the OBD reader. Toggling max regen on and off made no difference. Power cycling the vehicle didn’t fix it. Pads are warm so the calipers are engaging, but there’s very little stopping force behind them. I would guess there is an electrical issue with the regenerative breaking system or brake vacuum.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727458March 27, 2026
ELECTRICAL SYSTEM
1. The Hybrid Battery , yes, Jeep is at dealer since 3/12/25. After daily calls to get updates, including voicemails and emails to service rep and Manager several times, Finally was advised on 3/25/26 (13 days) that it needs the part and will be at least 4-6 weeks more, no loaner, no info, nothing else was provided other then to call Jeep cares to file a complaint--you can imagine how that went---they referred me back to the dealer but did open a complaint/ 2. was advised car could go on fire at any time, thank God I was not driving it at the time. 3. seems its a known common problem and current recall. 4. Inspected by Rockland jeep dealer and still sitting there. 5. no warning signs prior to car not starting. car is a lease and the lease expires prior to getting the car back, I called chrysler leasing and they directed me to call the dealer, called Jeep cares and they advised still waiting on rental authorization so I can get a rental car (which I would have to pay for and trust they will reimburse me- after all this, I do not trust them) , also they said to call the dealer after opening up a case. Bottom line, I am 16 days in , with 4-6 weeks to go with no car, no options as of this claim. I pay 700 a month for this lease and I will be out 2 months---I just asked them to extend it for the 2 months on them or keep the Jeep, Chrysler advised again to call dealer as they cannot do any of that. The dealer not advising me for 2 weeks what ( per Jeep cares) takes 10 minutes to diagnose, not providing a loaner after a week calling for one. I do not know what to do other then start to call lemon law attys?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727240March 26, 2026
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
I am reporting a safety-related electrical failure involving the heated steering wheel system in a 2023 Jeep Wrangler. While driving, the heated steering wheel malfunctioned and produced smoke from the steering wheel area. This created an immediate safety concern due to the presence of smoke and the potential for electrical overheating or fire in a critical driver control component. This was not an isolated incident. The same system required a prior repair under warranty in late 2023. Despite that repair, the failure recurred in late 2025 with more severe symptoms, including overheating and damage to electrical components. The vehicle was taken out of service for repair, and the total time out of service related to this issue was approximately 115 days due to parts delays and repair time. The problem was confirmed and repaired by authorized dealerships, including replacement of the steering wheel and related electrical components. There were no meaningful warning indicators prior to the failure. The issue occurred during normal operations. The repeated failure of the same system, combined with smoke and electrical malfunction in the steering wheel, raises concern about a potential defect that could pose a safety risk to drivers and passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724080March 13, 2026
VISIBILITY, ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 24V111000 (Visibility), and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds with Hybrid Mode activated, the vehicle shuddered abnormally. While attempting to defrost the front windshield, the defroster took longer than normal to defrost the windshield. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723296March 10, 2026
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Following 2nd battery recall, acceleration, especially with the electric on, is sluggish and then suddenly electric fails and gas engine kicks in with a lurch. Electric no longer has the power it did prior to the recall and this provides uncertain acceleration for entering freeway from onramps or during other periods of needed acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723201March 10, 2026
ENGINE
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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