Jeep Liberty Complaints

8,882 consumer complaints on file.

#10818190January 5, 2016
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817513January 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817519January 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/26/16*LJ UPDATED 03/14/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817536January 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.VIN TOOL CONFIRMS PARTS ARE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817554January 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817460January 3, 2016
AIR BAGS
AIRBAG WARNING DASH LIGHT STAYS LIT, ALL OF A SUDDEN. VEHICLE MILES APPROXIMATELY 46000. VEHICLE HAS NEVER BEEN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817313January 1, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
STARTED VEHICLE AND DROVE ABOUT 1/4 OF A MILE. THE VEHICLE COMPLETELY SHUT DOWN AND I HAD TO MANUALLY STEER IT TO THE SIDE OF THE ROAD. CAR WOULD NOT START AND POWER TO EVERYTHING WAS LOST. COULD NOT JUMP START EVEN THOUGH BATTERY WAS FULLY CHARGED. TURNED OUT TO BE FAULTY TIPM. VEHICLE ONLY HAS 36,000 MILES ON IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817340January 1, 2016
FUEL/PROPULSION SYSTEM
WHILE DISPENSING FUEL INTO THE VEHICLE AT A FILLING STATION THE FUEL GUSHES FROM THE FILL PORT PRIOR TO THE TANK BEING FULL. THE FUEL CONTINUES TO COME OUT FOR A FEW SECOND AFTER THE FUEL DISPENSING IS STOPPED. THIS IS COMPLETELY UN SAFE, WASTEFUL AND CREATES AN EMISSIONS ISSUE AT EVERY FILL UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817245December 31, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817253December 31, 2015
AIR BAGS
I WAS SLOWING AT A LIGHT WHEN THE AIRBAG DEPLOYED. IT HIT MY STOMACH AND CHEST AND THE HORN STAYED ON. I JUMPED OUT OF MY JEEP AND THE DRIVER BEHIND ME GOT OUT TO SEE WHAT HAPPENED. THERE WAS SMOKE EVERYWHERE AND HE TOLD ME TO TURN ON THE JEEP TO MOVE IT OFF TO THE SIDE BUT I WAS TOO SCARED SO HE TURNED THE KEY TO PUT IT IN NEUTRAL AND WE PUSHED IT OFF TO THE SIDE. I WAITED OUTSIDE FOR MY HUSBAND TO COME AND THE HORN CONTINUED TO BEEP AND MY STOMACH WAS IN PAIN. I WAS ALREADY BRUISING AND MY FINGERS WERE COVERED IN BLACK POWDER...UPDATED 01/25/16 *BF.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10816965December 30, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE EMITTED A SQUEAKING NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED MECHANIC FOR INSPECTION WHO LOCATED THAT THE FRONT LOWER BALL JOINT FRACTURED. BECAUSE THERE WAS NO CORROSION, THE DEALER STATED THAT THE FRONT BALL JOINT WOULD NOT BE REPLACED UNDER THE MANUFACTURER'S WARRANTY. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 164,798. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816683December 29, 2015
STEERING, SUSPENSION
FRONT PASSENGER SIDE, LOWER BALL JOINT HAS FAILED (AGAIN) EVEN AFTER REPLACED BY RECALL # 06V288000... TAKING A LEFT HAND TURN ON A CITY STREET AND IT BLEW OUT, THANKFULLY I WAS ABLE TO PULL OVER INTO A BUS STOP. DEALERSHIP IS REFUSING TO COVER THEM UNDER WARRANTY. NHTSA ACTION NUMBER :EA06008
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816784December 29, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STARTED THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) AND THE TIPM WAS REPROGRAMMED. THE DEALER CONFIRMED THAT THE OCCUPANT RESTRAINT CONTROL MODULE WAS FAULTY HOWEVER, REFUSED TO REPLACE THE PART AS MENTIONED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816856December 29, 2015
STEERING
I WANT MY CAR INCLUDED IN RECALL J17. MY CAR SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL "CHRYSLER RECALL NO. J17", CAMPAIGN # 09V119000 . I HAVE VERIFIED WITH CHRYSLER THAT MY CAR WAS BOTH BUILT AND SOLD IN ILLINOIS, AND THEREFORE IN THE TARGET RECALL POPULATION. SEE FOLLOWING EXCERPT FROM RECALL TEXT: CHRYSLER IS RECALLING 42,469 MY 2002-2003 JEEP LIBERTY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN SALT BELT STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA. THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT MAY EXPERIENCE A LOSS OF LUBRICATION WHICH COULD LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816906December 29, 2015
AIR BAGS
AIRBAG LIGHT WILL NOT GO OUT TOOK IT TO LOCAL DEALER BUT THEY DO NOT HAVE THE PART GO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816551December 28, 2015
ELECTRICAL SYSTEM
I AM THE ORIGINAL OWNER OF MY 08 LIBERTY. I HAVE BEEN USING THE DEALERSHIP FOR ALL MAINTENANCE. I'VE HAD ISSUES WITH MY SKYSLIDER ROOF IN THE PAST WHICH, AFTER 5 YEARS OF HAGGLING, HAS BEEN FIXED. THE PROBLEM I AM HAVEING NOW IS WITH A DYING BATTERY. REPLACED THE BATTERY ONLY TO FIND OUT THAT THE BATTERY WAS STILL GOOD. NEW BATTERY DOESN'T LAST OVERNIGHT. FOUND THAT THERE COULD BE 3 ISSUES CAUSING IT. RADIO, FUEL PUMP OR TIPM. CD PLAYER BEGAN TO CONSTANTLY EJECT A CD WHEN NO CD WAS PRESENT, SO I PULLED THE RADIO FUSE TO STOP THE DRAIN ON THE BATTERY. NO GOOD! NEXT DAY, DEAD BATTERY. LISTENED TO ANY SOUND THAT THE FUEL PUMP WAS RUNNING WHILE ENGINE WAS OFF. DID NOT APPEAR TO BE RUNNING. CHECKED WITH THE JEEP FORUM, WOW WAS I SHOCKED! LIBERTYS HAVE NOTHING BUT ELECTRICAL PROBLEMS WITH THE TIPM. CHRYSLER/JEEP/FIAT HAVE BEEN AWARE OF THE ISSUE BUT HAVE NOT DONE A RECALL, CAUSING ALL IT'S CUSTOMERS HUNDREDS OF DOLLARS T REPAIR A KNOWN ISSUE. CLASS ACTION SUIT ONLY PUSHED THEM TO REPAIR TIPM'S FROM 2010 AND UP VEHICLES LEAVING EVERYONE ELSE HIGH AND DRY. I NOW NEED TO DISCONNECT THE BATTERY CABLE EVERY NIGHT SO THE CARE STARTS IN THE MORNING. DEALER WILL DIAGNOSE THE PROBLEM, AT COST AND THEN FIX THE PROBLEM, AT COST, PLUS LABOR. ALL ON A VEHICLE WITH 83,000 MILES. IN THE LAST YEAR, I HAVE REPLACED THE PCM, ECM, 4 O2 SENSORS AND CATALYTIC CONVERTERS. THANKS TO THE GOVERNMENTS EMISSION CONTROL WARRANTY OF 8/80,000, THEY WERE COVERED. THE TIPM IS NOT! WHEN ISSUE IS CONFIRMED BY THE DEALER, I'LL BE CALLING DETRIOT!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816256December 26, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ELECTRIC START HAS NOT BEEN CONNECTING. THIS MORNING I WENT TO DRIVE THE CAR. CANNOT DRIVE ACCELERATOR IS STUCK. CANNOT DRIVE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816277December 26, 2015
UNKNOWN OR OTHER
MY 2003 JEEP LIBERTY HAS BEEN SHUTTING OFF WHILE I AM DRIVING IT. THIS PROBLEM HAS BEEN ON GOING FOR ABOUT 4 MONTHS NOW AND I HAVE TAKEN IT IN TO FIX IT MULTIPLE TIMES. I ALMOST GOT INTO A VERY BAD CRASH RECENTLY BECAUSE OF THE ISSUE AND AS A 19 YEAR OLD GIRL ITS A VERY SCARY ISSUE TO BE DEALING WITH. I HAVE PUT IN $400 FOR NEW SPARK PLUGS WHICH DIDN'T' EVEN FIX THE PROBLEM AS WELL AS NEW TIRES AND BRAKES. THIS LITTLE CAR PROBLEM IS TAKEN A TOLL ON MY WHOLE LIFE. I DID SOME RESEARCH AND FOUND I AM NOT THE ONLY ONE YET STILL NO ANSWERS. WHAT HAPPENS WHILE IM DRIVING USUALLY IF IM BRAKING AND OR TURNING MY CAR WILL SHUT OFF THE OIL LIGHT WILL TURN ON FOR A SECOND AND BEEP AND THEN IF I WANT IT TO KEEP GOING I HAVE TO TURN THE KEY AGAIN AND IT WILL START BUT THIS IS NO LONGER OKAY AND THE PROBLEM SHOULD BE KNOWN TO JEEP OWNERS OR FUTURE BUYERS ESPECIALLY OF MY MODEL. PLEASE TAKE MY COMPLAINT IN CONSIDERATION AND LET ME KNOW IF ANYONE HAS ANY ANSWERS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816174December 24, 2015
AIR BAGS
THE AIRBAG LIGHT IS CONSTANTLY ON. STARTED AT AROUND 40000 MILES. DEALER TOLD ME IT'S 500 TO REPLACE THE ECU FOR IT. NO WARRANTY COVERAGE AND CHRYSLER WON'T HELP. I FIND THIS REALLY DISTURBING SINCE IT'S A SAFETY ITEM. I HAD A 2004 MAZDA 3 WITH OVER 200,000 MILES AND NO AIRBAG ECU PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811978December 23, 2015
ELECTRICAL SYSTEM
I LOCKED MY VEHICLE AND THE ALARM STARTED GOING OFF. WENT OUT TO SEE WHAT THE PROBLEM WAS AND IT SHOWS GATE ON THE DASHBOARD. I CHECKED THE GATE LIFT AND IT WAS SECURE. I LOCKED IT AGAIN. A FEW HOURS LATER THE ALARM WENT OFF AGAIN. I COULDN'T LOCK IT ANYMORE WITHOUT THE ALARM GOING OFF. WHILE DRIVING I CANNOT HAVE THE DASH LIT UP BECAUSE ALL OF THE INSIDE LIGHTS WILL BE ON AS WELL. AFTER READING ANOTHER COMPLAINT I ASSUME THAT IT IS PROBABLY THE SAME ISSUE HE HAD AND IT IS THE LATCH. I JUST PURCHASED THIS VEHICLE THE 17TH OF SEPTEMBER AND MY 90 DAY WARRENTY HAS EXPIRED AS OF 1 WEEK AGO SO I AM GOING TO HAVE TO PAY TO HAVE THIS REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty