Jeep Liberty Complaints

8,882 consumer complaints on file.

#10825351February 10, 2016
WHEELS
THE JEEP WAS BEING DRIVEN BY MY GRANDDAUGHTER LEAVING HER WORK AT STARBUCKS, WHEN SHE TRIED TO EXIT THE PARKING LOT THE RIGHT FRONT BALL JOINT DROPPED OUT AND THE JEEP SET DOWN ON THE A-FRAME AND STOPPED. HAD THIS HAPPENED ON THE HIGHWAY SHE COULD HAVE BEEN BADLY HURT OR EVEN KILLED. CHRYSLER HAS A RECALL ON THIS SPECIFIC PROBLEM FOR THE 06 JEEP LIBERTY BUT INSIST THAT A RECALL IS ISSUED BY VIN NUMBER, WHICH DOES NOT MAKE SENSE, THE BALL JOINT IS A VERY BAD DESIGN AND THE SHOULD RECALL ALL 2006 OR LATER MODELS WITH THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825488February 10, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHEN FUELING UP THE VEHICLE, THE PUMP CLICKED INDICATING THAT THE TANK WAS FULL. WHEN THE PUMP WAS REMOVED, FUEL SPEWED OUT ON THE GROUND AND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825177February 9, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE PREVIOUS OWNER HAD THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION); HOWEVER, YEARS LATER, THE BALL JOINTS FAILED ON THE VEHICLE. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE AND THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, A YEAR LATER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE DIAGNOSIS. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825208February 9, 2016
SEATS
DRIVER SIDE HEATED SEAT GOT SO HOT IT MELTED SOMETHING INSIDE THE SEAT AND CAUSING A BURN ON LEATHER AND RIGHT SIDE OF DRIVERS BUTT , LEAVING BLISTERS FROM THE BURN. THIS ALL HAPPENED WHILE DRIVING IN THE SNOW STORM 2 WEEKS AGO.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10824751February 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824904February 8, 2016
SUSPENSION
REAR UPPER CONTROL ARM IS ALL RUSTED CREATING SAFETY HAZARD. JEEP HAS RECALLED LOWER CONTROL ARM ON THIS MODEL BUT WILL DO NOTHING FOR UPPER ARM RUST FACTOR. RECALL VALID ONLY FOR CARS IN AREAS WHERE ROADS HEAVILY SALTED IN WINTER. WE ARE IN NORTH EAST. SERVICE LOOKED AT IT 1/6/16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824554February 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824185February 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824284February 4, 2016
AIR BAGS, SUSPENSION, VISIBILITY/WIPER
I HAVE A FEW ISSUES AND QUESTIONS. I PURCHASED MY JEEP THRU NAVY EXCHANGE SALES IN 2003, NEW. I LIVED IN SINGAPORE 2007-2013, ALL RECALLS POSTED FOR THESE YEARS WERE NOT PERFORMED ON MY VEHICLE AS THE CAR WAS IN STORAGE AND NO ONE DROVE IT. HOW CAN I GET THESE PREVIOUS YEARS RECALLS COMPLETED FOR MY 2003 LIBERTY JEEP? I CURRENTLY HAVE A OUTSTANDING RECALL FROM NOV 2015 THAT WAS REVIEWED BY THE JEEP DEALER SOUTHERN JEEP, LOCATED ON MILITARY HIGHWAY AND I HAVE YET TO RECEIVE ANY FEEDBACK WRT THE STATUS OF THE REPAIR, EVALUATION ETC... MY REAR WINDOW DEFROST MECHANISM IS INOPERABLE; IT HAS BEEN REPAIR ABOUT 5 TIMES BY JEEP DEALERS, IT WAS A RECALL A FEW YEARS BACK AND GUESS WHAT, IT STILL DOESN'T WORK AND THE WIRE IS JUST HANGING THERE IN A NON-WORKING STATUS. HELP! I'M A LOYAL JEEP OWNER, I HAVE (2), THIS MAY CHANGE....? PLS ADVISE[XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824333February 4, 2016
AIR BAGS
MY WIFE WAS DRIVING HER 2002 JEEP LIBERTY HOME ON 28 JAN 2016 ON CEDER ROAD CHESAPEAKE VA WHEN THE DRIVERS SIDE AIR BAG DEPLOYED. SEE WAS DRIVING THE SPEED LIMIT WHEN IT HAPPENED. THE JEEP DEALER HAS THE VEHICLE AND THE THE CASE NUMBER FRO CHRYSLER IS 28667697. I'VE BEEN TRYING TO GET THEM TO DO SOMETHING TO FIX THE VEHICLE AND TO GIVE A LOANER VEHICLE TO USE WHILE THE JEEP IS IN REPAIR. SO FAR THEY ARE SAYING THEY ARE EXPEDITING THE INVESTAGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823783February 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER ADVISED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823824February 2, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE MAKING A TURN AND DRIVING APPROXIMATELY 2 MPH, A LOUD CLUNKING NOISE EMITTED FROM THE FRONT END AS THE VEHICLE COLLAPSED TOWARDS THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FRONT LOWER BALL JOINT ASSEMBLY FRACTURED. IN 2006, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 03V460000 (SUSPENSION) HOWEVER, FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823436February 1, 2016
AIR BAGS
I RECEIVED A RECALL FOR OCCUPANT RESTRAINT CONTROL MODULE A YEAR AGO AND HAVE BEEN TRYING TO GET IT FIXED WITHOUT ANY LUCK. THE PARTS ARE STILL NOT AVAILABLE AND IT HAS BEEN OVER A YEAR. I AM UNSATISFIED WITH THE ABILITY OF THE DEALER TO FIX MY RECALL IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823058January 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823125January 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823140January 29, 2016
FUEL/PROPULSION SYSTEM, SUSPENSION
TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE VEHICLE CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A LOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10823171January 29, 2016
EXTERIOR LIGHTING
THE BRAKE LIGHT SWITCH ON MY VEHICLE REGULARLY FAILS. MY MECHANIC HAS DONE THIS REPLACEMENT SO MANY TIMES I HAVE LOST COUNT. HIS FIRST TRY HE USED A LESS EXPENSIVE BRAKE LIGHT SWITCH, BUT SINCE THE FIRST TIME HE HAS ONLY USED THE MANUFACTURER PART. THE LAST REPLACEMENT LASTED 6 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822853January 28, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
I HAVE 2 RECALLS ON MY JEEP RIGHT NOW. N46 AND R06- I WAS TOLD TODAY BECAUSE I LIVED IN WINTER CONDITIONS THAT THE N46 - CANNOT BE INSTALLED BECAUSE THERE IS CORROSION IN THE FRAME OF THE CAR MAKING IT IMPOSSIBLE FOR THE HITCH TO BE INSTALLED. SO IF I AM IN A COLLISION AND REAR ENDED MY FUEL TANK COULD EXPLODE. THE R06 COULD NOT BE PREFORMED WHICH IS THE OCCUPANT RESTRAINT CONTROL MODULE BECAUSE THERE HAVE BEEN NO PARTS AVAILABLE SINCE FEBRUARY OF 2015. SO I COULD BE DRIVING AND MY AIRBAGS COULD DEPLOY WHICH WILL RESULT IN AN ACCIDENT. I CALLED THE FCA RECALL ASSISTANCE CENTER AND THEY WERE UNABLE TO GIVE ME A SOLUTION TO EITHER ISSUE. I TOOK TIME OFF OF WORK TO HAVE THESE ISSUES RESOLVED AND IT WAS A WASTE OF MY DAY AND TIME NOT TO MENTION THE FACT THAT MY VEHICLE IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822917January 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822916January 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/07/2016*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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