Jeep Liberty Complaints

8,882 consumer complaints on file.

#10840162March 6, 2016
AIR BAGS, SUSPENSION
"TAKATA RECALL I ALSO HAVE BEEN EXPERIENCING BALL JOINT BREAKAGE AND NEED TO KNOW HAS THERE BEEN A RECALL ON MY VEHICLE BECAUSE IT HAS HAPPEN TO ME AS OF TODAY. PLEASE GET BACK TO ME AND I WILL CONTINUE TO RESEARCH MYSELF. I WAS BACKING UP INTO A PARKING SPOT WHEN THE RIGHT LOWER BALL JOINTS BROKE AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840177March 6, 2016
ENGINE
DESPITE GOOD MAINTENANCE RECORDS, ENGINE SEIZED WHILE JEEP WAS IN MOTION, RESULTING IN TOTAL LOSS OF ENGINE POWER, STEERING AND BRAKE ASSIST. THERE WERE ZERO WARNINGS SUCH A THING WAS ABOUT TO HAPPEN. NO ENGINE LIGHT. NO ABNORMAL ENGINE NOISE. NOTHING. THE ENGINE JUST SEIZED. FORTUNATELY THIS DID NOT HAPPEN WHILE GOING AT HIGHWAY SPEEDS. DEALER DESCRIBED ENGINE FAILURE AS 'ONE-IN-A-MILLION.' VALVE FELL INTO CYLINDER, CAUSING A DESTRUCTIVE CHAIN REACTION. UPON CONTACTING CHRYSLER'S CUSTOMER RELATIONS AND PRESENTING MY 'ONE-IN-A-MILLION' TYPE OF FAILURE (CASE ID# 28648873), I REQUESTED SUPPORT, BUT WAS TOLD THAT CHRYSLER WOULD NOT PROVIDE ME WITH ANY KIND OF SUPPORT AND THAT THE DECISION WAS FINAL. DOES ANYONE GO OUT BUYING A USED CAR EXPECTING THAT THE ENGINE WILL RUIN ITSELF ALL THE SUDDEN, JUST BECAUSE IT'S OVER 100K MILES? (THE MILEAGE BEING ONE OF THE REASONS WHY NO SUPPORT WOULD BE PROVIDED) THE 'AUTOCHECK' REPORT LISTED ONLY TWO OWNERS BEFORE ME. THE PREVIOUS OWNER HAD BOUGHT THIS AS A 'PRE-OWNED CERTIFIED' CAR, AND AFTER 6 YEARS OF OWNERSHIP AND PROPER MAINTENANCE LET GO OF IT. THE AUTOCHECK REPORT RATED IT 79 ON A SCALE FROM 71 TO 84, AND I WAS IN EFFECT, JUST THE THIRD OWNER! THE PREVIOUS OWNER HAD TO UNFORTUNATELY SURRENDER THE CAR TO THE INSURANCE COMPANY, GIVEN THE EXPENSIVE COSMETIC REPAIR COST OF A REAR END IMPACT. I PURCHASED THE CAR AT A PUBLIC AUTO AUCTION AND GOT THE REAR END REPAIRED. AS WEEKS HAVE GONE BY AND I'VE BEEN RESEARCHING MY OPTIONS, I HAVE COME TO LEARN THAT THOSE 3.7L POWERTECH ENGINES HAD SOME DESIGN FLAWS THAT HAVE COST NUMEROUS JEEP LIBERTY OWNERS ANYWHERE FROM DROPPED VALVES, TO FALLEN ROCKER ARMS, LEADING IN CASES LIKE MINE, TO CATASTROPHIC ENGINE FAILURE. HAD MY ENGINE FAILURE TAKEN PLACE AT HIGHWAY SPEED, A POTENTIALLY LIFE-THREATENING OUTCOME COULD HAVE HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839836March 4, 2016
SUSPENSION
THE LOWER BALL JOINT COMPLETLY CAME APART WHILE DRIVING. THIS WAS PREVIOUSLY RECALLED AND FIXED BUT WAS NOT FIXED CORRECTLY. CHRYSLER IS REFUSING TO REPAIR IT. IT COULD HAVE KILLED EVERYONE IN THE VEHICLE IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY. THE LOWER BALL JOINTS ARE STILL A SAFETY ISSUE ON THESE VEHICLES AND THEY SHOULD NOT BE DRIVEN WITH THE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839905March 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TURNING ON THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE VEHICLES INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHERE IT WAS DIAGNOSED THAT THE DRIVERS SIDE AIR BAG FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839918March 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839723March 3, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839788March 3, 2016
FUEL/PROPULSION SYSTEM
EVER SINGLE TIME I FILL UP MY GAS TANK IT OVERFLOWS. THIS IS NOT ANYTHING NEW. THE MODEL OF MY CAR ONE YEAR AFTER HAS A FUEL TANK RECALL SO WHY ISN'T THERE ONE FOR THE 200 KJ JEEP LIBERTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839361March 2, 2016
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE BACKING OUT OF A PARKING SPACE AT 5 MPH, THE CONTACT HEARD A LOUD THUMPING AND GRINDING NOISE. THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THE VEHICLE WAS RESTING LOW ON THE FRONT DRIVER SIDE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE LOWER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839411March 2, 2016
UNKNOWN OR OTHER
I DRIVE A STICK.EMERGENCY BRAKE WAS ENGAGED AND IN 2ND GEAR. PARKED ON A SLIGHT DECLINE. AFTER A HOUR OF BEING PARKED CAR ROLLED INTO A PIZZA HUT. POLICE REPORTS AND INSURANCE CLAIM MADE. MY CAR WAS IN A PARKING LOT PARKED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10839447March 2, 2016
FUEL/PROPULSION SYSTEM
I BROUGHT MY JEEP IN FOR A RECALL N46. THE DEALERSHIP TOLD CHRYSLER THEY DID THE RECALL BUT MY SHEET FROM THEM SAID INSPECT PER RECALL DID NOT PASS INSPECTION TOO RUSTED. I CALLED YOUR AGENCY WHO TOLD ME TO CALL CHRYSLER. I CALLED CHRYSLER AND THEY SAID THAT I PERSONALLY WOULD HAVE TO PAY FOR ALL THE AREAS THAT NEEDED TO BE REPAIRED DUE TO RUST AND THEN THEY WOULD PAY FOR THE RECALL. THEY BUILT A FAULTY VEHICLE. THAT IS NOT MY FAULT. IT IS NOT MY FAULT THE JEEP HAS RUSTED. I FEEL IT IS CHRYSLER'S RESPONSIBILITY TO PAY FOR ALL NECESSARY REPAIRS SO THE RECALL CAN BE COMPLETED AND THE VEHICLE'S SAFETY CAN BE INCREASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839493March 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839188March 1, 2016
FUEL/PROPULSION SYSTEM
FUEL BLOWS BACK EXPLOSIVELY WHILE FILLING TANK. DEALER REPORTS CHECK VALVE IN INSIDE THE GAS TANK NOT ON THE FILLER NECK AND THAT REPLACING FUEL TANK IN ONLY WAY TO FIX. COST ESTIMATE $1370, PLUS $146.50 TO DIAGNOSE THE PROBLEM FOR A TOTAL OF $1,517.31. THIS IS A SAFETY ISSUE WHICH JEEP IS WELL AWARE AND WIDELY DISCUSSED ON VARIOUS FORUMS. JEEP HAS RECALLED OTHER MODELS, BUT NOT THIS SPECIFIC MODEL AND YEAR. SERIOUS BODILY HARM AND DEATH IS A POTENTIAL WITH THIS SAFETY PROBLEM. JEEP REFUSES TO ASSIST ON ANY COST OR REPAIR OF THE VEHICLE. FUEL TANKS ARE MADE TO LAST THE LIFE OF A CAR, THIS IS A MANUFACTURING DEFECT WHICH SHOULD BE DEALT WITH. CAR IS SINGLE OWNER, WAS BOUGHT NEW IN AUGUST 2010, NO OTHER PROBLEMS. CASE #28823444 AT JEEP. CALLED 3 TIMES, WAS OFFERED ZERO ASSISTANCE TO MITIGATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838953February 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838766February 27, 2016
UNKNOWN OR OTHER
GATE LATCH LIGHT WILL NOT SHUT OFF.INTERIOR LIGHTS STAY ON,DRAINS BATTERY.STATIONARY, MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838781February 27, 2016
ELECTRICAL SYSTEM
IGNITION, KEY FELL OUT OF IGNITION AS I WAS DRIVING DOWN THE ROAD, I PUT KEY BACK IN IGNITION AND HAD NO RESPONSE TO SHUTTING VEHICLE OFF, KEY JUST WENT BACK & FORTH SLOPPY COULDN'T SHUT ENGINE OF! I ACTUALLY HAD TO TAKE BATTERY CABLES OFF TO SHUT OFF ENGINE? JEEP RAN AND DROVE FINE BUT HAD NO IGNITION CONTROL ON STOPPING OR STARTING? COST ME A NEW STEERING COLUMN TO FIX THE PROBLEM! DIDN'T EVEN MAKE 1 PAYMENT ON TRUCK WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838800February 27, 2016
AIR BAGS
TAKATA RECALL LEWIS CHRYSLER/JEEP OF FAYETTEVILLE, ARKANSAS RETURNED THE JEEP TO ME WITH NO RECEIPT AND SAID THE WORK WAS DONE. THE JEEP WAS SCHEDULED AT 9AM ON FEB.23.. AT 12:30PM THEY CALLED AND SAID IT HAD NOT BEEN STARTED YET. AT 1:30 THEY CALLED SAYING IT WAS DONE. THE GAVE ME THE KEY AND THAT WAS IT. I WENT HOME AND LOOKED AT MY TOYOTA RECEIPT FOR A SIMILAR RECALL. IT WAS VERY DETAILED. I RETURNED THE NEXT MORNING AND ASKED FOR A RECEIPT. THEY GAVE ME ONE WITH NO DETAILS. I SHOWED THE TOYOTA RECEIPT AND ASKED FOR THE SAME INFORMATION. FIRST THEY SAID THAT CHRYSLER/JEEP NEVER GIVES DETAILED RECEIPTS. AFTER I INSISTED, 10 MINUTES PASSED WHILE THEY WERE BACK IN THE OFFICE. THEY CAME OUT AND SAID THE WORK HAD NOT BEEN DONE BECAUSE A SPECIAL PART WAS NEEDED THAT THEY DID NOT HAVE. THEY HAD SENT ME HOME THINKING THE WORK HAD BEEN COMPLETED. IF I HAD NOT RETURNED FOR THE RECEIPT I WOULD HAVE NEVER KNOWN THE DIFFERENCE. THEN AND ONLY THEN DID THE MANAGER APOLOGIZE AND TRIED TO BLAME THE TECHNICIAN FOR NOT TELLING HIM. IT WAS SUSPICIOUS FROM THE START, WITH NO RECEIPT ISSUED AND GOING FROM NOT EVEN IN THE GARAGE YET TO BEING DONE IN UNDER AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838558February 26, 2016
AIR BAGS, SUSPENSION, UNKNOWN OR OTHER
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838661February 26, 2016
VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING 65 MPH, THE REAR DRIVER SIDE WINDOW INDEPENDENTLY ROLLED DOWNWARDS AND FAILED TO ROLL BACK UP. IN ADDITION, THE REAR PASSENGER SIDE WINDOW ROLLED DOWN INDEPENDENTLY AND FAILED TO ROLL BACK UP. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838684February 26, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE CONTACT PRESSED THE UNLOCK BUTTON ON THE REMOTE TO UNLOCK THE VEHICLE AND THE ENGINE STARTED. THE CONTACT UNLOCKED THE VEHICLE AND SHUT IT OFF. THE CONTACT CHECKED THE REMOTE FOR AN AUTO START FUNCTION; HOWEVER, THERE WAS NONE. THE VEHICLE WAS NOT DIAGNOSED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838161February 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty