Jeep Liberty Complaints

8,882 consumer complaints on file.

#757854February 6, 2002
POWER TRAIN:DRIVELINE:DRIVESHAFT
THE VEHICLE EXHIBITS LOUD LOW FREQUENCY VIBRATIONS @ 53MPH. THE DRIVESHAFT HAS BEEN REPLACED AFTER BEING DECLARED OUT OF BALANCE. IT IS NOW AT THE DEALERSHIP FOR THE 5TH TIME FOR THIS REPAIR. DISCUSSIONS WITH OTHER LIBERTY OWNERS INDICATES THAT THIS IS NOT AN ISOLATED INCIDENT. A SUBSEQUENT TEST DRIVE OF ONE OTHER VEHICLE SHOWED THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757891February 6, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
OUR 2002 JEEP LIBERTY LIMITED WITH LESS THAN 1500 MILES CAUGHT FIRE ON THE RIGHT SIDE AND PROCEEDED TO BURN COMPLETELY. MY 5 YEAR OLD SON WAS IN THE PASSENGER SEAT. BY THE TIME WE SAW THE SMOKE AND FIRE, HE TRIED TO GET OUT BUT THE DOOR WAS TOO HOT TO OPEN. I GRABBED IM, OPENED THE DRIVERS DOOR AND RAN FOR SAFETY. WE WERE TURNING AROUND ON A GRAVEL ROAD AND HAD ENTERED SOME LITE MUD AND LITE, WET GRASS BESIDE THE GRAVEL ROAD AND WE WERE PULLING A BRAND NEW VERY LITE TRAILER WITH THREE SMALL DIRT BIKES ON IT. THE FIRE WAS SO HOT THAT THE NEW TRAILER HITCH MELTED AND WAS FUSED TO THE TRAILER NECK. MY 5 YEAR OLD SON'S BIKE WHICH WAS ON THE RIGHT SIDE OF THE TRAILER WAS BURNED AND MELTED TO THE FRAME. MY SON AND I WERE FORTUNATE TO GET OUT ALIVE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8003053January 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
RECALL 01V31100; CONSUMER RECIEVED RECALL LETTER CONCERNING KNEE BLOCKER TRIM PANEL APPROXIMATELY FOUR MONTHS AGO, DEALER HAS BEEN CONTACTED, BUT HAD NO PARTS AVAILABLE TO CORRECT RECALL PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757505January 29, 2002
SUSPENSION:FRONT
HAVE EXPERIENCED HARMONIC NOISE AND VIBRATION IN THE FLOOR BOARD AND CENTER CONSOLE. THE VIBRATION AND NOISE ARE MOST APPARENT WHEN DECELERATING FROM A HIGHER SPEED DOWN THROUGH 50 TO 55 MPH. THE VIBRATION AND NOISE SOUND AS IF YOU HAVE KNOBBY ALL TERRAIN TIRES ON THE VEHICLE WHEN IN FACT YOU DO NOT. THE DEALER HAD THE VEHICLE FOR TWO DAYS AND MADE EVERY EFFORT TO IDENTIFY THE VIBRATION AND NOISE. THEY FOUND A SLIGHTLY OUT OF BALANCE WHEEL, BUT THE VIBRATION AND NOISE REMAIN. SINCE THEN, I HAVE DRIVEN TWO OTHER JEEP LIBERTY VEHICLES, BOTH OF THEM HAVING SIMILAR VIBRATION AND NOISE. PERHAPS I HAVE A DISCRIMINATING EAR BEING AN ENGINEER, BUT THAT DOES'T EXPLAIN WHY PASSENGERS ALSO FEEL THE VIBRATION AND HEAR THE NOISE. I GUESS I AM FORTUNATE TO HAVE THE 7 YEAR/ 100,000 MILE WARRANTY ON THE DRIVE TRAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002526January 22, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A DIRECT FRONTAL COLLISION AT 30MPH. UPON IMPACT AIR BAGS DID NOT DEPLOY CAUSING MINOR INJURIES TO THE DRIVER. VEHICLE HAS BEEN INSPECTED BY AN INVESTIGATOR FROM CHRYSLER. IT WAS DETERMINED THAT IMPACT WAS NOT HARD ENOUGH TO DEPLOY THE AIR BAGS. A RECALL HAS BEEN ISSUED ON THE VEHICLE MAKE AND MODEL; HOWEVER, OWNERS NOTIFICATION HAS NOT BEEN SENT. *AK *YD
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#9005758January 17, 2002
SUSPENSION
ON THREE SEPARATE OCCASIONS VEHICLE FISHTAIL SEVERELY ON WET ROAD AT SLOW SPEED, RESULTING IN LOST OF CONTROL, CAUSING MODERATE DAMAGE TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002249January 15, 2002
STEERING: STEERING WHEEL/HANDLE BAR
CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND WITHOUT PRIOR WARNING PART OF STEERING WHEEL FELL ON HIS FEET WHILE HE WAS DRIVING, AND PART OF IT WAS STUCK UNDER THE ACCELERATOR PEDAL. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756837January 14, 2002
VISIBILITY:REAR WINDOW WIPER/WASHER
WHEN YOU ACTIVATE THE REAR WINDOW WASHER, THE FRONT WINDSHIELD GETS SPRAYED TOO! YOU MUST WIPE THE WINDSHIELD IMMEDIATELY SO YOU CAN SEE!!!. ALSO, THE SAME PROBLEM HAPPENS WHEN YOU USE THE WINDSHIELD WASHER; THE REAR WINDOW SPRAYER IS ACTIVATED. THIS SITUATION IS ONLY AN INCONVENIENCE AND WASTE OF WASHER FLUID. DEALER HAS ORDERED A NEW WASHER FLUID PUMP, UNDER WARRANTY.*ASK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756756January 12, 2002
SUSPENSION:FRONT
SINCE DATE OF PURCHASE VEHICLE PULLS TO THE RIGHT WHILE DRIVING. HAVE TAKEN IT TO THE DEALER AND THEY CHECKED IT, BUT IT STILL PULLS TO THE RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001815January 9, 2002
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
BECAUSE THE SEAL ALONG THE HINGE OF THE REAR PASSENGER DOOR IS TOO SHORT RAIN SEEPS INSIDE VEHICLE, CAUSING THE DOOR TO RUST. A COMPLAINT WAS MADE TO THE DEALER AND MANUFACTURER. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755842December 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
IT ONLY HAS 3700 MILES ON IT AND HAVE ONLY DRIVEN IT 2 MONTHS AND WENT TO GET 1ST OIL CHANGE AND TOLD ME THAT THERE WAS A LEAK & TO TAKE IT BACK TO THE DEALERSHIP. AFTER TAKING IT TO THE DEALERSHIP THEY DETERMINED THAT BOTH THE FRONT AND REAR SEALS ON THE TRANSMISSION WERE BAD AND NEEDED TO BE REPLACED. IT WOULDN'T HAVE BEEN DETECTED IF I HADEN'T TAKEN IT TO GET AN OIL CHANGE. OR EVEN IF THEY WOULDN'T HAVE TOLD ME I WOULD HAVE NO WAY OF KNOWING THAT IT WAS ACTUALLY LEAKING. I JUST HAVE TO SAY THEY DON'T MAKE TRUSTWORTHY VEHICLES LIKE THEY USED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755633December 14, 2001
AIR BAGS:FRONTAL
WHILE INVOLVED IN A SIGNIFICANT ACCIDENT, THE AIR BAGS NEVER DEPLOYED WHEN THEY SHOULD HAVE. THE OTHER VEHICLE INVOLVED DID DEPLOY. THIS IS OBVIOUSLY A SAFETY PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#6900655December 10, 2001
AIR BAGS, UNKNOWN OR OTHER
A BOLT WITH A BUILT ON WASHER DROPPED FROM DASH BETWEEN WINDSHIELD AND STEERING COLUMN. IT WAS A LARGE BOLT, AND DIDN'T KNOW WHAT IT WAS FOR. CONTACTED DEALER, AND DEALER STATED TO BRING IN VEHICLE. &*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899857December 5, 2001
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHILE VEHICLE IS TRAVELING ABOVE 25 MPH AND BRAKES ARE APPLIED, DRIVER'S POWER ADJUSTING SEAT AND FRONT PASSENGER'S POWER ADJUSTING SEAT SLIDE FORWARD INTO CONSOLE. DEALERSHIP HAS EXAMINED VEHICLE, AND MADE REPAIRS FOR THIS PROBLEM TWICE. REPAIRS HAVE FAILED TO SOLVE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898696November 2, 2001
SEAT BELTS:FRONT:ANCHORAGE
CONSUMER COMPLAINS OF THE SEATBELTS BEING TOO SHORT, THEY WILL NOT HOLD, AND THEY DO NOT COMPLY WITH MASSACHUSETTS SAFETY LAW, ALSO CONSUMER REQUESTED SEAT BELT EXTENDERS BUT HASNOT RECEIVED THEM YET. *JG *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#896335September 14, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP
WAS BACKING VEHICLE UP AND NOTICED A BELT IN DRIVEWAY. STOPPED VEHICLE AND PICKED BELT UP. ONCE IN VEHICLE, WAS NOT ABLE TO STEER. VEHICLE TOWED TO DEALER, AND WAS INFORMED BY MECHANIC THAT STEERING BELT HAD BECOME DISLODGED AND FELL OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896355September 14, 2001
SEATS
WHILE VEHICLE WAS GOING ABOUT 45MPH CONSUMER HAD TO APPLY BRAKES FAST, AND PASSENGER'S SEAT WENT FORWARD INTO DASHBOARD. SAME PROBLEM HAPPENED TO DRIVER'S SEAT 2 WEEKS APART. DEALER ORDERED A WHOLE NEW SEAT ADJUSTMENT TO REMEDY PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751449August 31, 2001
SUSPENSION:FRONT
THE VEHICLE PULLS TO THE RIGHT AND SEVERAL ATTEMPTS HAVE BEEN DONE; IT CONTINUES TO PULL TO THE RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751002August 23, 2001
AIR BAGS:FRONTAL
MY SON HIT A 50FT TREE HEAD ON AND THE AIR BAGS DID NOT DEPLOY. HE AND HIS PASSENGER WERE BOTH INJURED AND CHRYSLER IS TELLING ME THAT HE WASN'T GOING FAST ENOUGH OR HIT HARD ENOUGH TO DEPLOY AIR BAGS. PASSENGER'S HEAD BROKE WINDSHIELD AND MY SON'S TOOTH IS LOOSENED BY HITTING STEERING WHEEL. THE FRONT END FRAME OF JEEP IS BENT. NOT HARD ENOUGH?
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#893730August 7, 2001
SUSPENSION, STEERING
SINCE DATE OF PURCHASE CONSUMER HAS TAKEN VEHICLE TO DEALERSHIP TWICE BECAUSE VEHICLE PULLS TO THE RIGHT WHILE DRIVING.*AK CONSUMER FEELS THE PROBLEM IS STEERING RELATED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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