Jeep Liberty Complaints

8,882 consumer complaints on file.

#10000480January 2, 2003
AIR BAGS:FRONTAL
MY WIFE LOST CONTROL OF OUR 2002 JEEP LIBERTY LIMITED EDITION WHILE DRIVING IN A DOWNPOUR IN THE LATE AFTERNOON ON 12/19/02. SHE CROSSED THE MEDIAN COLLIDING WITH A CAR AND A TRUCK AND CONTINUED INTO A MUDDY FIELD WHERE THE VEHICLE FINALLY CAME TO A STOP. THE DRIVER SIDE AIRBAG FAILED TO DEPLOY EITHER DURING OR AFTER THE CRASH, HOWEVER, THE PASSENGER SIDE AIRBAG DEPLOYED DURING THE CRASH EVEN THOUGH THERE WAS NO PASSENGER IN THAT SEAT. THIS ACCIDENT IS, I BELIEVE, A DRIVER SIDE FRONTAL OFFSET COLLISION TYPE. DEALER CONTACTED INDEPENDENT INVESTIGATOR FOR CHRYSLER WHO OBTAINED CODES FROM THE ON-BOARD COMPUTER TRYING TO FIND OUT WHY THE DRIVER SIDE AIRBAG FAILED. WE HAVE NO RESULTS OF THE INVESTIGATION AS YET. LUCKILY, MY WIFE DID HAVE HER SEAT BELT FASTENED OR HER INJURIES WOULD HAVE BEEN MUCH WORSE. SHE DOES HAVE BRUISING AND SORENESS AND BACKPAIN AND ALSO HAS NO MEMORY OF ACTUAL CRASH. NUMEROUS MEDICAL TESTS HAVE BEEN PERFORMED WHILE SHE WAS A PATIENT IN THE HOSPITAL AND AFTER HER RELEASE BUT NO MAJOR HEALTH PROBLEMS HAVE BEEN DIAGNOSED AS YET.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10000174December 17, 2002
STEERING
JEEP LIBERTY LIMITED PULLS TO THE RIGHT WHILE DRIVING ANY SPEED, ANY ROAD CONDITIONS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770726December 11, 2002
VEHICLE SPEED CONTROL
JEEP MOTOR STARTS RACING HIGH RPM WHEN TRING TO STOP, REAR WHEELS STARTS SPINNING IN REVERSE WHEN SLOWING DOWN OR TRING TO PUT INTO PARK TOOK TO DEALER THREE TIMES DEALER CAN'T DUPLICATE PROBLEM. DEALER HAS CALLED CHRYSLER TO TIMES TO REPORT PROBLEM. I HAVE CALLED CHRYSLER TWO TIMES TO REPORT PROBLEM, NO SOLUTION AT THIS TIME. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770673December 10, 2002
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHEN DRIVING ALONG AT 48 TO 55 MPH, I CAN HEAR AND FEEL A BEARING TYPE VIBRATION NOISE COMING FROM THE MIDDLE OR FRONT DRIVE TRAIN. THE NOISE IS A LOW PITCH AND CAN BE HEARD BEST WHEN GOING UP HILLY ROADS. MY BEST GUESS, THE NOISE IS COMING FROM THE GEARS OVER MESHING IN THE FRONT AXLE. WAITNG FOR D.C. TO COME UP WITH A FIX. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024009December 9, 2002
SERVICE BRAKES, HYDRAULIC
INTERMITTLY WHILE APPLYING BRAKES, CONSUMER STATES THE LEFT FRONT WHEEL WILL GRAB MOMENTARLY WHICH CAUSES A GRINDING AND SQUEKY NOISE. DEALER NOTIFIED. PLEASE PROVIDE MORE INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023851December 6, 2002
FUEL SYSTEM, OTHER:DELIVERY
AFTER RECALL FOR THE VEHCILE KNEE BLOCKER TRIM WAS COMPLETED, IT FELL OFF. CONSUMER TOOK VEHICLE BACK TO THE DEALERSHIP, THEY FIX THE KNEE BLOCKER TRIM AGAIN, BUT SHORTLY AFTER IT FELL BACK OFF. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023865December 6, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHEN THE VEHICLE WAS IN PARK OR IDLING, IT WOULD START TO REV UP TO HIGH RPMS. WHEN SHIFTING INTO REVERSE, THE BACK TIRES WOULD SPIN. THE VEHICLE HAD BEEN TO THE DEALERS SEVERAL TIMES. MECHANIC WOULD STATE THE PROBLEM COULD NOT BE DUPLICATED. TS *JG *JB JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023603December 3, 2002
SUSPENSION:FRONT:WHEEL BEARING
CONSUMER STATE WHILE TRAVELING AT ANY SPEED VEHICLE TRAVEL TO THE LEFT DEALER HAS BEEN CONTACTED CAN'T DUPLICATE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770195November 27, 2002
ELECTRICAL SYSTEM
MAJOR ELECTRICAL SYSTEM, INDENTIFIED BY DEALER AS 'BODY CONTROLLER' ELECTRICAL UNIT, FAILED WITHOUT WARNING. AS A RESULT, KEY SAFETY EQUIPMENT FAILED TO WORK, INCLUDING HEADLIGHTS, WINDSHIELD WIPERS, POWER DOOR LOCKS, TAILGATE LATCH. OTHER SYSTEMS, NOT OBVIOUS TO OWNER, ALSO MIGHT HAVE BEEN AFFECTED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023172November 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATE WHILE TRAVELING AT 30-40 MPH WHEN DEPRESSING THE BRAKE PEDAL VEHICLE GOES INTO EXTENDING STOPPING DISTANCE. DEALER AND MANUFACTURE HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770009November 22, 2002
TIRES
HANDLING ERATIC AT SPEEDS OVER 45 MPH, VEHICLE WANDERS ACROSS THE ROAD, FISH TAILS. LOOSE CONTROL WHEN CHANGING LANES. STOCK TIRES ARE VERY THIN. HANDLING WOULD PROBABLY IMPROVE WITH WIDER TIRES. AT MY OFFICE WE DRIVE A FLEET OF THE JEEPS, NUMEROUS SIMILAR COMPLAINTS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769797November 16, 2002
POWER TRAIN:DRIVELINE:DRIVESHAFT
WHEN VEHICLE GOES BETWEEN 50 AND 53MPH THE CAR WILL BEGIN TO DRAMATICALLY VIBRATE. I TOOK IT TO THE DEALER WHERE I PURCHASED IT (NORWALK, CT) AND THEY TOLD ME TIRES WERE OUT OF WHACK & THEY REBALANCED TIRES & SAID IT WAS FIXED. OBVIOUSLY THEY DID NOT TEST DRIVE B/C PROBLEM STILL EXISTED. TOOK CAR TO PAMBY IN RIDGEFIELD,CT AND ONE OF THE OWNERS TEST DROVE IT AND SAID NOTHING WAS WRONG. BROUGHT CAR BACK TO THEM ABOUT 1 MONTH LATER AND 2 MECHANICS SAID YES, CAR DOES VIBRATE AT 50MPH. THEY TOOK OUT DRIVE SHAFT AND PUT ANOTHER ONE IN FROM ANOTHER LIBERTY SPORT & SAME PROBLEM HAPPENED. THEY THEN TOOK OUT DRIVE SHAFT AND GAVE ME MY OLD ONE BACK. SERVICE WRITER SAID HE WOULD CONTACT CHRYSLER AND GET BACK TO ME WITH INFO. AFTER 3 WEEKS AND NO CALL I WENT INTO DEALERSHIP AND WAS TOLD THAT CHRYSLER HAD NOT CALLED THE SERVICE DEPT. BACK YET. IT HAS NOW BEEN 6 WEEKS AND STILL NO ANSWER FROM DEALERSHIP OR CHRYSLER!! I BOUGHT THIS CAR IN GOOD FAITH THAT IT WOULD BE A SAFE AND DEPENDABLE VEHICLE! VEHICLE ALSO NOW DOES VIBRATING AT 70MPH. STILL CURIOUS AS TO WHEN CHRYSLER WILL RECALL THIS AND FIX IT CORRECTLY! DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769553November 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS SEVERAL OCCURENCES OF SUDDEN ACCELERATION, ONE OCCASSION RESULTING IN A MINOR REAR-END COLLISION. DT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#769589November 11, 2002
VISIBILITY:WINDSHIELD
REAR DRIVER SIDE DOOR WHEN SPEED IS GREATER THAN 55 MPH A AIR LEAK WIND NOISE OCCURES AND GROWS LOUDER WITH SPEED. NOISE IS AT BOTTOM SEAL OF THE GLASS. TWO TIMES TO THE DEALER PENDING A THIRD VISIT WITHOUT RESOLUTION. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022510November 8, 2002
SEAT BELTS
WHILE DRIVING THE VEHICLE INVOLVED IN A FRONTAL IMPACT AT 35MPH AND NEITHER AIR BAG DEPLOYED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE URTHER INFORMATION. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8022328November 7, 2002
POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING, THE VEHICLE PULLED DRAMATICALLY TO THE LEFT. CONSUMER ATTEMPTED TO CORRECT THE VEHICLE AND COLLIDED WITH THE HIGHWAY DIVIDER. DEALER INFOMRED CONSUMER THE FRONT AXLE HAD BROKE WHICH CAUSED THE ACCIDENT.TS THERE WERE 2 INJURIES. *JB..*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#769233November 3, 2002
TIRES
WHILE TRAVELING ON A COUNTY HIGHWAY, TRAVELING AT APPROXIMATEY 45 MPH, THE LEFT REAR TIRE EXPERIENCED A SIDEWALL BLOWOUT. THE DEALER REPLACED THE TIRE. ALL TIRES WERE INFLATED TO MANUFACTURER'S RECOMMENDED AIR PRESSURE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022063November 1, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY, POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING AT HIGHWAY SPEED, THE FRONT AXLE BROKE AND CAUSED THE RIGHT TIRE TO BLOW. CONSUMER LOSS CONTROL OF THE VEHICLE AND CAUSED AN ACCIDENT. DEALER HAS BEEN NOTIFIED. MR UPON INSPECTION, IT WAS FOUND THAT THE TIE ROD WAS ALSO CUT IN HALF. *JG...*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8022014October 31, 2002
WHEELS, TIRES:TREAD/BELT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DIFFERENTIAL PROPORTIONAL VALVE, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
WHILE DRIVING, WHEN THE BRAKES ARE APPLIED, THE VEHICLE WILL EXPERIENCE EXTENDED STOPPING DISTANCE, ALMOST CAUSING ACCIDENT(S). THE DEALERSHIP CANNOT LOCATE PROBLEM, AND IS AWARE THAT THE VEHICLE CANNOT BE REPAIRED PROPERLY. TS THE PROBLEMS ARE AS FOLLOWED: RATTLING NOISE, LEVER ON PASSENGER SIDE BROKEN OFF THE SIDE POCKET OF THE DOOR, SKIDDING, DIFFICULTY STOPPING ON DRY PAVEMENT/NOSE DIVING, ENGINE SYMBOL APPEARING ON THE INSTRUMENT PANEL FLASHING/THEN THE VEHICLE WOULD START TO SHAKE, AND MISFIRING WITH FORWARD THRUSTING MOVEMENTS, AS IS IF IT WERE TO SHUT DOWN. THE BRAKING SYSTEM WAS FOUND FAULTY DUE TO A MISSING BRAKE COMBINATION VALVE WHICH CAUSE SKIDDING, AND THE WAY THE VEHICLE WILL STOP. THE FRONT DRIVER SIDE WHEEL DRAGS. THE TIRES CRUMBLED INSIDE AND HAD BLOWN APART-FIRESTONE. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021197October 21, 2002
SUSPENSION
CONSUMER STATES WHILE DRIVING AT A LOW SPEED, SWERVED TO MISS OBJECT IN THE ROAD. CONSUMER LOST TOTAL CONTROL OF VEHICLE RESULTING IN A COLLISION. CAUSE UNKNOWN. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty