Jeep Liberty Complaints

8,882 consumer complaints on file.

#11120131August 15, 2018
STRUCTURE:BODY
THE RETRACTABLE ROOF BROKE AND WILL NOT CLOSE COMPLETELY... CONTACTED THE DEALER AND WAS TOLD IT WOULD TAKE A MONTH TO GET THE PIECES....THAT MONTH IS NOW GOING ON FIVE...WAS GIVEN A NUMBER BY THE DEALERSHIP TO CALL AND PUT IN A COMPLAINT...NOW I HAVE A CASE NUMBER AND A WOMAN WHO CALLS ME EVERY WEEK TELLING ME THEY ARE WORKING ON RECTIFYING THE PROBLEM. I WAS TOLD TODAY THAT THEY ARE UNABLE TO MAKE THE REPLACEMENT PIECES AT THIS TIME BECAUSE THE "MOLD" FOR THE PIECE WAS LOST...SO NOW THEY ARE IN THE PROCESS OF TRYING TO FIND A MANUFACTURER TO MAKE THE "MOLD" TO MAKE THE PIECE...THEN MAKE SURE IT IS SAFE FOR THE PUBLIC....REALLY...I CALL BS..THEY NEED TO TAKE THESE CAR BACK AND RETURN MY MONEY..THIS CANNOT BE LEGAL...I AM MAKING CAR PAYMENTS ON A CAR I CANNOT DRIVE SAFELY...DO THEY NOT REALIZE GOD FORBID SOMEONE DRIVES THEIR CAR LIKE THIS AND GETS INTO AN ACCIDENT AND IS EJECTED FROM THE CAR AND DIES BECAUSE OF A FAULTY ROOF.....LAW SUITS UP THE BUTT...THIS IS JUST RIDICULOUS...I WILL NEVER EVER BUY ANOTHER JEEP EVER....THIS IS SUCH BAD BUSINESS ON THEIR PART.... AND I WILL TELL ANYONE WHO LISTENS TO ME TO NEVER EVER BUY A JEEP ...THEY SHOULD BE ASHAMED OF THEMSELVES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120151August 15, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING OUT OF A PARKING LOT, THE LOWER BALL JOINT FAILED AND THE FRONT PASSENGER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER (PHILLIPS CHRYSLER JEEP DODGE RAM, 3440 S PINE AVE, OCALA, FL 34471, (352) 732-7577) STATED THAT AN UNKNOWN RECALL REPAIR FOR THE LOWER BALL JOINT HAD ALREADY BEEN COMPLETED BY THE PREVIOUS OWNER. THE CONTACT WAS ORIGINALLY INFORMED BY THE MANUFACTURER'S RECALL CENTER THAT THE VEHICLE WAS COVERED UNDER AN UNKNOWN RECALL. THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER WHERE IT WAS PENDING A REPAIR. THE CONTACT WAS REFERRED TO THE MANUFACTURER, THE FEDERAL TRADE COMMISSION, AND HER STATE ATTORNEY GENERAL'S OFFICE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119871August 14, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS SERVICED AT TUTTLE-CLICK FORD LINCOLN (40 AUTO CENTER DR., IRVINE, CA 92618, (949) 472-7400) PER NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,149.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119564August 13, 2018
SUSPENSION, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FRAME TO PROVIDE THE PARTS FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 18V278000 (SUSPENSION). THE DEALER (SUPERIOR CHRYSLER DODGE JEEP RAM FIAT, 120 US-158 BYP, HENDERSON, NC 27537, (252) 654-0161) WAS UNABLE TO SPECIFY WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER AFTER THE CONTACT HAD CALLED SEVERAL TIMES. THE MANUFACTURER INDICATED THAT THE PARTS WERE UNAVAILABLE AND ON A NATIONAL BACKORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119657August 13, 2018
UNKNOWN OR OTHER, EQUIPMENT:MECHANICAL
JEEP LIBERTY WINDOW REGULATOR BRACKET FAILURE.I HAVE HAD THREE WINDOW REGULATOR BRACKET FAILURES ON MY 2005 JEEP LIBERTY MAKING THE WINDOW INOPERABLE. ONE OF THE FAILURES WAS WITHIN 60 DAYS OR REPLACEMENT. THERE IS NO POINT REPLACING THE EQUIPMENT IF IT BREAKS RIGHT AWAY. IT'S A VERY BAD DESIGN AND GOING OVER A BUMP CAN CAUSE HE WINDOW TO SUDDENLY CRASH DOWN, FORTUNATELY MINE DIDN'T BREAK. HOW IS THIS NOT A RECALL? I ONLY HAVE APPROXIMATELY 80,000 MILE SON MY JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119292August 11, 2018
AIR BAGS
AIRBAG LIGHT COMES ON INTERMITTENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119376August 11, 2018
EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING
LEFT REAR TAILLIGHT HAS GONE OUT - REPLACING THE BULB DOESN'T WORK. LOOKS LIKE THE HOUSING/SOCKET IS PARTIALLY MELTED. ALSO, LEFT FRONT PARKING LIGHT HAS GONE OUT AND CHANGING THE BULB HAS NOT RESOLVED THAT EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119251August 10, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (SPARTANBURG CHRYSLER DODGE JEEP RAM, 1035 N CHURCH ST, SPARTANBURG, SC 29303, 888-404-4925) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118908August 10, 2018
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (FAIR OAKS CHANTILLY CHRYSLER JEEP DODGE RAM, 4170 AUTO PARK CIRCLE, CHANTILLY, VA 20151) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118966August 10, 2018
UNKNOWN OR OTHER
LOUD TING TING NOISE AND SEVERE POPPING NOISE FROM FRONT LEFT SIDE. DRIVING - TING TING AND UPON ACCELERATION LOUD POPPING THAT JERKS BAD - IT CAN BE FELT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118801August 9, 2018
UNKNOWN OR OTHER
THE SKYSLIDER ROOF IS UNHINGED, IT FLIPS OPEN WHEN DRIVING AS LOW AS 25MPH. THE ROOF DOES NOT CLOSE PROPERLY. IT HAD BEEN REPLACED BY THE FIRST OWNER. BUGS AND WATER COME INTO THE VEHICLE. IT IS CURRENTLY BEING HELD DOWN WITH 2X4S AND BUNGEE CORDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118506August 8, 2018
SUSPENSION
A SCRUBBING/SQUEAKING NOISE STARTED ON THE LEFT FRONT TIRE OF MY 2007 JEEP LIBERTY. I TOOK THE CAR TO MY MECHANIC AND IT WAS DIAGNOSED AS BEING THE CONTROL ARMS ON THE FRONT OF THE VEHICLE. THEN THE RECALL CAME OUT FOR THE REAR CONTROL ARMS. I TOOK THE CAR INTO THE DEALERSHIP TO HAVE THE REAR REPAIRED AND WAS ALSO TOLD BY THE DEALERSHIP THAT THE FRONT NEEDED TO BE REPLACED. WHILE LEAVING MY CAR FOR REPAIR ANOTHER LIBERTY CAME IN WITH THE LEFT FRONT WHEEL ASSEMBLY SEPARATED FROM THE CAR. THE CONTROL ARM HAD FRACTURED/BROKE. IF FAULTY PARTS WERE USED ON THE REAR IT WOULD SEEM THAT THE SAME MANUFACTURER WOULD BE USED TO SUPPLY THE FRONT PARTS. THE DEALERSHIP ALSO EXPLAINED THAT THEY HAD SEVERAL OF THE SAME MODEL COME IN WITH THE FRONT CONTROL ARM PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118047August 6, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
1) FRONT DRIVER WINDOW REGULATOR FAILED. 2) FRONT PASSENGER DOOR ARMREST DETACHED WHEN CLOSING THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118060August 6, 2018
SUSPENSION
WHEN I WENT IN FOR A RECALL ON 08/03/2018 FOR MY VEHICLES LOWER CONTROL ARMS I WAS INFORMED THAT MY UPPER AND LOWER PASSENGER BALL JOINTS WERE VERY LOOSE AND CORRODED. MY LOWER BALL JOINTS HAVE APPARENTLY BEEN REPLACED BEFORE IN A RECALL IN 2006. WHEN I LEFT THE DEALERSHIP MY VEHICLE SEEMED FINE UNTIL I TOOK A RIGHT TURN AND HEARD LOOSE PARTS BUMPING AROUND ON THE RIGHT HAND SIDE. I HAVE GOTTEN ANOTHER MECHANICS OPINION ON THIS AND THE UPPER AND LOWER BALL JOINTS ARE LOOSE/ BROKEN EVEN AFTER THIS RECALL WAS PERFORMED TO MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118097August 6, 2018
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE APPLYING BRAKE & SHIFTING TO REVERSE, CAR ACCELERATED IN REVERSE AT HIGH SPEED WITH NO THROTTLE ENGAGED. BRAKE WAS PRESSED THE WHOLE TIME AND PUMPED TO STOP VEHICLE, THERE WAS NO BRAKING. A POLE WAS IMPACTED CRUSHING VEHICLE. NO WARNINGS OF THIS ISSUE. THIS HAS LEFT THE FAMILY IN FEAR OF EVER DRIVING A JEEP. THIS WAS A JEEP LIBERTY 2006 WITH LESS THAN 70K MILES. WELL KEPT MAINTAINED VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11115786August 5, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
IM WRITING TO SEE IF MY VEHICLE STILL QUALIFY FOR THE RECALL AND THE JEEP IS EXPERIENCE ALL THE DESCRIPTIONS THAT ARE POSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115539August 3, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE IN A REASONABLE AMOUNT OF TIME. THE DEALER (LITHIA CHRYSLER JEEP OF RENO, 3223 MILL STREET, RENO, NV 89502) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115567August 3, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (SUPERIOR DODGE CHRYSLER JEEP RAM, 1201 EXCHANGE AVE, CONWAY, AR 72032, 501-329-2661) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115174August 1, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE CONTACT CALLED THE DEALER (PAT CLEMONS, INC. 1720 S MARSHALL ST, BOONE, IA 50036, (515) 432-5150) TO ORDER THE PARTS FOR THE REPAIR AND WAS LAUGHED AT BY THE SERVICE MANAGER. THE CONTACT CALLED A SECOND UNKNOWN DEALER WHO STATED THAT PAT CLEMONS, INC. ORDERED THE PARTS ASSIGNED TO THE VIN AND THEY WOULD HAVE TO ORDER AND SHIP THE PARTS TO THEIR BUSINESS. THE CONTACT ATTEMPTED TO CONTACT THE PAT CLEMONS DEALER SEVERAL TIMES TO RETRIEVE THE PARTS. THE CONTACT FELT THAT HE HAD BEEN LIED TO AND GIVEN THE RUN AROUND BY THE PAT CLEMONS DEALER WHILE DRIVING WITH AN OUTSTANDING RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115183August 1, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
TRIED TO START MY JEEP WITH PUTTING CAR KEYS IN THE IGNITION, NOTHING HAPPENED, SO SINCE I HAVE REMOTE CAR KEYS I TRIED THEM ON THE OUTSIDE OF THE STREET AND CAR DID START. SO NOW I DONT KNOW WHAT TO DO CAUSE NOW I NEED TO USE MY REMOTE CAR KEYS. IT ALSO MAKES SOME NOISES WHEN YOU BACK UP THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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