Jeep Liberty Complaints

8,882 consumer complaints on file.

#10536174August 19, 2013
STRUCTURE
I CALLED CHRYSLER REGARDING RECALL 13V252000, AS LISTED ON THIS SITE. I WAS ADVISED THAT MY 2004 JEEP LIBERTY WAS NOT PART OF THE RECALL. WHEN ASKED WHAT WAS DIFFERENT ABOUT MY 2004 JEEP LIBERTY VERSUS THOSE INVOLVED IN THE RECALL I WAS TOLD THAT THEY DIDN'T KNOW, JUST THAT THE VIN NUMBER WASN'T INCLUDED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536179August 19, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT DID NOT EXPERIENCE THE AIR BAG FAILURE; HOWEVER SHE WAS CONCERNED THAT THE AIR BAG COULD DEPLOY AT ANY MOMENT. THE MANUFACTURER CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CURRENT MILEAGE WAS 121,491. UPDATED 11/13/13*LJ THE RECALL WAS COMPLETED ON 10/15/13. UPDATED 11/18/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535849August 17, 2013
AIR BAGS
I RECEIVED RECALL NOTICE M35/NHTSA 12V-527 IN JANUARY 2013, BUT WHEN I CALLED MY DEALER, THEY SAID PARTS WON'T BE IN UNTIL 2ND Q 2013. SO I CALLED IN APRIL. NO PARTS. I CALLED IN MAY, JUNE, JULY, AND AUGUST AND STILL NO PARTS. THIS IS A SAFETY ISSUE...WHY ARE THERE NO PARTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535689August 16, 2013
EXTERIOR LIGHTING
HEADLIGHTS ARE GOING ON AND OFF RANDOMLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535709August 16, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR DRIVER'S SIDE WINDOW OPENED WITHOUT MANUAL FORCE AND FAILED TO CLOSE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535815August 16, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER
BOTH REAR WINDOWS FELL INTO DOOR CAVITY MULTIPLE TIMES, WINDOW WOULD NOT ROLL UP BY REGULATOR MOTOR, MUST BE LIFTED BY HAND AFTER REMOVING INTERIOR DOOR PANEL. BOTH REGULATORS WERE REPLACED TWICE WITHIN 18 MONTHS, DID NOT CORRECT PROBLEM, BOTH WINDOWS CONTINUED TO FALL & REQUIRE REMOVING INTERIOR DOOR PANEL TO LIFT. DEFECT OCCURS WHILE VEHICLE IS EITHER MOVING OR PARKED, LEAVES OCCUPANTS AND CONTENTS UNSECURED AND/OR SUSCEPTIBLE TO THE ELEMENTS, THEFT, AND OTHER HAZARDS. ONLY METHOD AVAILABLE TO SECURE WINDOWS WAS PERMANENTLY TYING IN CLOSED POSITION. >>> THIS IS AN ENGINEERING AND/OR MANUFACTURING DEFECT OF A SPECIFIC PART THE MANUFACTURER IS WELL AWARE OF MULTIPLE FAILURES. <<< THE DEFECTIVE PART NEEDS TO BE REDESIGNED SO IT DOES NOT FAIL MULTIPLE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535487August 15, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533577August 15, 2013
AIR BAGS
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG RECALL NOTICE. *SMD THE CONSUMER RECEIVED A RECALL NOTICE IN JANUARY 2013. CHRYSLER WAS UNABLE TO GIVE THE CONSUMER AN ESTIMATE AS TO WHEN THE PARTS WOULD BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535572August 15, 2013
TIRES
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY WITH CORADONVAN WILD TRAC TOUR LHT 225/75/R16 (N/A) TIRES. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER'S SIDE TIRE BLEW. THE CONTACT STATED THAT THE TREAD BECAME COMPLETELY SEPARATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE TIRE WAS REPLACED. THE TECHNICIAN STATED THAT THE FAILURE WAS CAUSED BY LOW TIRE PRESSURE ALTHOUGH THE CONTACT DID NOT AGREE. THE DOT AND VIN WERE UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. THE VEHICLE FAILURE MILEAGE WAS 126,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535578August 15, 2013
FUEL SYSTEM, GASOLINE
FUEL IS EXPELLED WHEN FILLING GAS TANK, WHICH SPLASHES ON VEHICLE AND PERSON FILLING THE TANK. GASOLINE FUMES ARE VERY STRONG INSIDE VEHICLE AFTER FILLING TANK, AND REQUIRES WINDOWS TO BE OPEN FOR CONSIDERABLE AMOUNT OF TIME TO RELIEVE OVERLY STRONG SMELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535590August 15, 2013
AIR BAGS
TL- THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHEN SHE CONTACTED THE DEALER SHE WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIME FRAME GIVEN FOR PART DELIVERY. SHE HAS NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE CURRENT MILEAGE WAS 102,000.- LL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535640August 15, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE CLOSING THE REAR DRIVER'S SIDE WINDOW, HE HEARD A CLICKING NOISE AND THE WINDOW FAILED TO CLOSE. THE CONTACT MENTIONED THAT THE FAILURE HAD OCCURRED TWICE BEFORE AND HE HAD TO REPLACE THE POWER WINDOW ACTUATOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535461August 15, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT DID NOT EXPERIENCE THE FAILURE; HOWEVER SHE WAS CONCERNED THAT SHE COULD BE CRASHED INTO FROM THE REAR DUE TO FAST MOVING TRAFFIC. THE FAILURE AND CURRENT MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535472August 15, 2013
AIR BAGS
AIRBAG LIGHT IS ILLUMINATED AND HAS BEEN FOR 2 DAYS. GOING TO BRING IT IN TO GET SERVICED... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535282August 14, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535333August 14, 2013
STRUCTURE
I CALLED CHRYSLER (800-247-9753) AND SPOKE TO [XXX] ABOUT NHTSA REFERENCE #13V252000; GAS TANK ASSEMBLY RECALL AND WAS TOLD MY VEHICLE. SHE TOLD ME MY 2006 WAS NOT ON THEIR LIST FOR RECALL. I GAVE HER THE LAST 8 DIGITS OF MY VIN AND SHE SAID IT WAS NOT ON THE RECALL. I REFERENCED THE NHTSA NUMBER AND WAS TOLD THE SAME THING. I TOLD HER I AM THE ONLY OWNER OF THE VEHICLE AND PURCHASED IT FROM BARNETT CHRYSLER/JEEP, WHITE BEAR LAKE, MN IN MAR 2007. AGAIN I WAS TOLD MY VIN IS NOT ON RECALL. I ASKED HOW THAT COULD BE; THE GAS TANKS WERE NOT PLACED IN DIFFERENT LOCATIONS DEPENDING ON THE VEHICLE. THEY ARE PLACED IN THE SAME LOCATION ON THE VEHICLE. WHEN I ASKED WHY MY VEHICLE IS NOT ON THE LIST, ALL I WAS TOLD IS THE VIN ISN'T LISTED. I WAS TOLD IT WOULD BE CORRECTED WITH A TOW HITCH; WHICH I DO NOT CURRENTLY HAVE. I WOULD LIKE TO KNOW WHERE I CAN GO TO FILE A FURTHER COMPLAINT ABOUT HOW THIS IS BEING HANDLED AND WHY I CANNOT GET ANY DEFINITE ANSWERS TO MY QUESTIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535365August 14, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE AND STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535110August 13, 2013
AIR BAGS
AIR BAG LIGHT COMES ON INTERMITTENTLY HAPPENS NOW AND THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535137August 13, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE NOTICE AND WAS UNABLE TO PROVIDE A DATE OF AVAILABILITY FOR THE PARTS THAT WERE NEEDED TO COMPLETE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 130,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535171August 13, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THE DEALER DID NOT SERVICE THE VEHICLE PER NHTSA CAMPAIGN I.D. 12V085000 (SUSPENSION) WITHIN A REASONABLE TIME. THE DEALER ADVISED THE CONTACT TO RESCHEDULE AN APPOINTMENT FOR RECALL SERVICE. THE CONTACT DID NOT RESCHEDULE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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