Jeep Liberty Complaints

8,882 consumer complaints on file.

#11302602January 28, 2020
AIR BAGS
ON 12/05/15 I RECEIVED A RECALL NOTICE FOR THE AIRBAGS. I HAVE CALLED BACK SEVERAL TIMES AND GOT NO RESPONSE. I BELIEVE THIS IS A WIDE SPRED CRISIS AND SHOULD BE ADDRESSED RIGHT AWAY.MY NEIGHBOR RECENTLY HAD A CRASH AND LOST SEVERAL FRONT TEETH BECAUSE THE AIRBAG DIDN'T DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301794January 25, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
RADIO DOESNT WORK -WIPERS COME ON BY THEM SELFS-LITTLE HEAT TURN BLOW UP BRAKE LIGHTS COME ON, SLIP LIGHT FOR TIRES COMES ON DASH AND SEAT BELT GUY WITH AIRBAG LIGHTS UP ON DASH -MOTOR LOSES POWER DRIVING DOWN ROAD WITH HEATER BLOWER ON. TOOK TO MR. TIRE AUTO SERVICE CENTER FOR A FULL CURTESY INSPEPECTION AND THEY FOUND OUT ITS ELETRICAL ISSUE . I HAVE A VIDEO OF ME SITTING IN MY WORK PARKING LOT WITH THE LIGHTS ON DASH . I DONT KNOW WHAT THE HEATER HAS TO DO WITH THE LIGHTS ON DASH OR MY BRAKE LIGHTS COMING ON AND RADIO NOT WORKING AND WHY THE MOTOR LOSES POWER DRIVE IT IM SCARD OF DRIVING IT BECAUSE OF A FIRE BRAKING OUT BUT I HAVE NO CHOICE IT THE ONLY VECHICLE I HAVE TO DRIVE BACK AND FORTH TO WORK. I HAD THIS VEHICLE FOR LESS THEN THREE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301618January 24, 2020
FUEL/PROPULSION SYSTEM
EVERY TIME WE PUT GAS IN OUR 2005 JEEP LIBERTY THE PUMP DOESN'T STOP AND GAS OVERFLOWS ONTO THE GROUND AND ONTO THE PAINT. THIS SEEMS TO BE A COMMON PROBLEM, IS THERE A RECALL OR SOMETHING THAT CAN BE DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301661January 24, 2020
FUEL/PROPULSION SYSTEM
EVERY TIME A FILL GAS THE CAR OVERFILLS AND LOTS OF GAS SPILLS OUT. THIS IS HAPPENING AT ALL DIFFERENT GAS STATIONS AND I HAVE SEEN OTHERS ONLINE WITH THE SAME PROBLEM, MY CAR HAS ONLY 65K MILES. THIS IS FOR SURE A SAFETY ISSUE THAT MUST BE RECALLED, IT IS A HUGE FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301490January 23, 2020
STEERING, SUSPENSION
I HAD A RECALL REPAIR AFTER I RECEIVED THE LETTER IN THE MAIL SO I WENT AND HAD IT SERVICED AFTER I WAITED FOR THE BACKORDER. I HAD THE REAR LOWER SUSPENSION ARMS DONE AS IN THE RECALL AT SECRET CITY DODGE IN OAK RIDGE TN. I IMMEDIATELY NOTICED A WEIRD CREAKING NOISE COMING FROM THE REAR AND I TOOK IT BACK AND EXPLAINED TO THEM AND THEY SAID THEY COULD FIND NOTHING. I BROUGHT IT TO ANOTHER SHOP AND HAD THEM INSPECT AND THEY SAID THAT THEY DIDN'T TORQUE THEM RIGHT AND THE NOISE WAS FROM FAULTY PARTS. I TOOK IT BACK TO THE DEALERSHIP AND THEY AGAIN SAID NOTHING WAS WRONG AND THEY SPRAYED SOME LUBRICANT ON THE BUSHINGS TO QUIET THE NOISE. IT DIDN'T DO ANYTHING AND MADE ME QUESTION WHY THEY HAD TO DO THAT IF THE PARTS WERE NEW. I TOOK IT IN AGAIN AND THEY AGAIN SENT ME DOWN THE ROAD. WELL AS TIME WENT ON I WAS HAVING MORE PROBLEMS WITH STEERING AND HAVE BEEN TO TO OTHER SHOPS AND HAD BALL JOINTS ALL REPLACED AND EVERY SHOP SAID THAT THE REAR SUSPENSION ARMS WERE NOT GOOD AND I JUST WENT TODAY (JAN 23,2020) AND AND IT LOOKED AT BY A LOCAL REPUTABLE SHOP WHERE I LIVE BECAUSE THE STEERING IS OUT OF CONTROL.. THEY SHOWED ME IN THE BAY WITH MY CAR UP AND THE BACK WHEELS MOVE FORWARD AND BACKWARD BECAUSE OF THE BAD BUSHINGS IN THE LOWER CONTROL ARMS THAT WERE REPLACED BY SECRET CITY DEALERSHIP. THEY ALSO SAID THEY NEED TO BE REPAIRED ASAP AND I GOT THAT IN WRITING FROM THEM. I ALSO HAVE FROM A JEEP SPECIALTY SHOP ABOUT HOW THEY WERE INSTALLED WRONG AND HAVE THAT IN WRITING. I DID NOT WANT TO GET THEM REPLACED BY THE SAME DEALERSHIP BECAUSE THEY ARE TERRIBLE WITH CUSTOMER SATISFACTION AND COULD CARE LESS ABOUT MY SAFETY. I TAKE VERY GOOD CARE OF MY VEHICLE AND IT HASN'T EVER BEEN IN 4 WHEEL DRIVE. I USE IT TO DRIVE LOCALLY AND THAT IS IT. I HAVE CALLED NFSTA SEVERAL TIMES AND AM WAITING FOR A RESPONSE FROM THEM. PLEASE HELP ME WITH THIS I DON'T FEEL SAFE DRIVING IT. NOT MY FAULT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300658January 21, 2020
STRUCTURE:BODY, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT BOTH THE DRIVER SIDE AND PASSENGER SIDE REAR WINDOWS WOULD NOT REMAIN SHUT. THE CONTACT HAD TO TAPE BOTH WINDOWS TO SECURE THEM SHUT. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO DIAGNOSED THAT BOTH WINDOW MECHANISMS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300731January 21, 2020
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
THE STEERING GEAR IS COMING APART AND IS SLIPPING WHICH CAUSES IT TO FEEL LIKE YOU'RE DRIVING SIDEWAYS DOWN THE ROAD. THE WINDOWS WILL NOT GO DOWN WITHOUT MAKING A HORRIBLE NOISE AND THE THERMOSTAT HOUSING NEEDS TO BE REPLACED. AFTER DRIVING THE JEEP IT SMELLS LIKE ITS BEEN ON FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300823January 21, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING ABOUT 60 MPH, THE VEHICLE SLOWED DOWN AND LOST POWER. THE BRAKE, THE AIR BAG, SEAT BELTS, THE HEATER CORE AND SOME OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE RADIO DID NOT WORK. THE VEHICLE WAS TAKEN TO THE FERRARIO AUTO TEAM OF SAYRE DEALER (570-888-2367, LOCATED AT 102 SPRING ST, SAYRE, PA 18840) WHERE THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DIAGNOSTIC TEST SHOULD BE COVERED. HOWEVER, THE DEALER STATED NO. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300884January 21, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ALL THE LIGHTS PERTAINING TO THE BREAK ABS AND STABILITY CONTROLS ARE ON. SOMETIMES WHEN BREAKING THE ABS KICKS IN AND WE ARE NOT BREAKING HARD AND ON DRY PAVEMENT ITS BEEN GOING ON FOR ABOUT A MONTH NOW. TOOK IT TO A REPAIR SHOP AND WAS TOLD THAT THERE IS A RECALL ON IT. BUT NOTHING COMES UP ON THIS SITE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300134January 17, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
MY ROOF SKY SLIDER HAS BEEN DISCONNECTED FROM THE TRACK THAT IT CONNECTS TO AND WILL NOT STAY ON THE ROOF WITHOUT MANUAL INTERVENTION. I CURRENTLY HAVE THE ROOF TAPED DOWN SO IT DOES NOT FLY OFF WHILE DRIVING. WITH THE SLIDER BEING DISCONNECTED, IT HAS CAUSED MANY LEAKS TO ALLOW WATER INTO THE INSIDE OF THE VEHICLE, DAMAGING THE ROOF, FLOORBOARDS, AND HAS GOTTEN INTO SOME OF THE ELECTRICAL AREAS SUCH AS OVERHEAD LIGHTS ABOVE FRONT DASH. INITIAL DISCONNECT HAPPENED WHILE DRIVING AND SKYSLIDER WAS CLOSED. IT STARTED TO OPEN UP IN THE FRONT RIGHT CORNER FROM WIND PRESSURE AND WITHOUT PUSHING THE BUTTON TO OPEN IT. UPON FURTHER INVESTIGATION, IT HAS BEEN DETERMINED THAT THE PINS THAT KEEP THE SLIDER IN PLACE DISCONNECTED AND WILL NOT CONNECT BACK TOGETHER. CURRENTLY FRONT PASSENGER SIDE, REAR DRIVER SIDE, AND REAR PASSENGER SIDE ALL HAVE DISCONNECTED PINS AND THE SLIDER WILL NOT STAY ON THE ROOF WITHOUT INTERVENTION. I HAVE CONTACTED CHRYSLER AND THEY SAID THAT THERE ARE NO RECALLS FOR THIS ISSUE. THIS IS VERY MUCH A SAFETY ISSUE AS IF I WERE TO REMOVE THE TAPE HOLDING THE ROOF DOWN, IT WOULD FLY OFF WHILE DRIVING, PUTTING MYSELF AND OTHERS IN DANGER. MECHANICAL MALFUNCTION (AND POOR MANUFACTURING IN MY OPINION) IS THE MAIN PROBLEM THAT HAS CAUSED THIS ISSUE. I HAD USED THE SLIDER LESS THAN 10 TIMES BEFORE THIS HAPPENED. I CONTACTED INSURANCE TO OPEN A CLAIM AND THEY SAID IT WOULD FALL UNDER MECHANICAL MALFUNCTION AND THAT WAS NOT COVERED IN MY COVERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299220January 14, 2020
AIR BAGS
AIR BAG WARNING LIGHT ON DASH,TOOK TO LARRY MILLER AVONDALE TO HAVE IT DIAGNOSED AS TO WHAT IS CAUSE,WAS TOLD DRIVERS AIRBAG NEEDS REPLACED,HAVE CALLED AND TRIED TO SUBMIT A CLAIM WITH CHRYSLER CUSTOMER SERVICE 800-992-1997. I HAVE A REFERENCE #,WAS TOLD I'D HAVE TO PAY $1300. OUT OF POCKET CAUSE THERES NOT A RECALL PENDING ON MY VEHICLE..BUT IT'S AN AIRBAG ISSUE..HAD TO WAIT 2 WEEKS TO GET INTO DEALERSHIP WITH A APPOINTMENT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298343January 10, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN, THE VEHICLE WAS GOING ALL OVER THE ROAD AND FELT LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED BY THE TECHNICIAN THAT THE RIGHT CONTROL ARM WAS RUSTED THROUGH AND NEEDED TO BE REPLACED. THE TECHNICIAN INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE CONTACT STATED THAT THE RECALL WAS IN THE STATE OF OH, AND THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 205,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297925January 8, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM A PARKED POSITION, THE VEHICLE CALLED. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT THEN ILLUMINATED. THE CONTACT STATED ALSO STATED THAT THE FAILURE OCCURRED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACTED STATED THAT THE VEHICLE WAS INOPERABLE. THE CONTACT ALSO STATED THAT THE FUEL PUMP AND THE FUSE PANEL WAS REPLACED ON THREE SEPARATE OCCASIONS BY AN INDEPENDENT MECHANIC HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ALSO INFORMED THAT THE FAILURE WAS SIMILAR TO MANUFACTURER COMMUNICATION NUMBER: 10136536 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297233January 5, 2020
UNKNOWN OR OTHER
2008 JEEP LIBERTY....THE SUNROOF SLIDER HAS ALMOST FLOWN OFF WHILE DRIVING AT 40MPH TWICE ON CITY STREETS, IT RIPPED OFF MY STEREO ANTENNA AND LUCKILY IT DIDNT FLY OFF ...I'VE READ ABOUT OTHER 2008 JEEP LIBERTY OWNERS HAVING THIS SAME PROBLEM. CHRYSLER IS DOING NOTHING ABOUT IT!!!! I GUESS IT'S SAFE TO ASSUME THAT WHEN THE SUNROOF DOES FLY OFF, KILLS SOMEBODY OR MAYBE SEVERAL PEOPLE, MAYBE, CHRYSLER WILL DO SOMETHING ABOUT THIS. WHAT'S THIS WORLD COMING TOO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296852January 3, 2020
SUSPENSION
THIS VEHICLE HAS A BROKEN CONTROL ARM. WHILE THE 2008 LIBERTY IS NOT UNDER RECALL THE 2004-2007 LIBERTY IS UNDER RECALL FOR THIS SAME ISSUE. I FEEL THIS RECALL SHOULD BE EXPANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292316December 31, 2019
FUEL/PROPULSION SYSTEM
WHEN FILLING UP WITH GAS THE GAS WILL ALWAYS SPEW BACK OUT WHEN FULL. SPILLS GAS ALL OVER THE SIDE OF THE JEEP AND A GOOD AMOUNT ON THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291629December 27, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE THE CONTACT WAS FUELING THE VEHICLE, THE FUEL TANK STOPPED MIDWAY INTO FILLING UP. AS A RESULT, THE FUEL SPILLED ONTO THE GROUND. THE FUEL NOZZLE SHUT OFF REPEATEDLY, WHICH THE CONTACT FELT WAS A SAFETY ISSUE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DEALER WAS NOT NOTIFIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291625December 27, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE MADE A POPPING NOISE WHENEVER IT WAS TURNED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UPPER AND LOWER CONTROL ARMS AND BALL JOINTS FAILED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291338December 26, 2019
FUEL/PROPULSION SYSTEM
DURING FILLING UP WITH GAS, WITH THE VEHICLE PARKED ON LEVEL GROUND WITH ENGINE OFF, THE FUELING NOZZLE WILL CLICK OFF WHEN THE TANK IS FULL. HOWEVER, APPROXIMATELY 1 SECOND AFTER THE NOZZLE CLICKS OFF, A SIGNIFICANT AMOUNT OF FUEL SURGES BACK OUT ONTO THE SIDE OF THE VEHICLE, THE OPERATOR, AND THE GROUND. ESTIMATE ABOUT 1-2 CUPS OF FUEL. THIS HAPPENS REGARDLESS OF WHETHER FUELING FAST OR SLOW. ! ASIDE FROM DAMAGING THE PAINT AND FINISH ON THE VEHICLE, FUEL SPLASHING ONTO THE OPERATOR CREATES A VERY HAZARDOUS SITUATION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291129December 24, 2019
SUSPENSION
VEHICLE WAS DRIVING NORMALLY AND WAS IN MOTION GOING STRAIGHT LEAVING A PARKING LOT AND THE FRONT SUSPENSION LOWER CONTROL ARM JUST BROKE WITHOUT WARNING DUE TO CORROSION. THE RIGHT SIDE OF THE CONTROL ARM LANDED ONTO THE WHEEL MAKING IT SO THE RIGHT FRONT WHEEL COULD NO LONGER TURN. I'M GLAD IT HAPPENED TO ME IN A PARKING LOT AND NOT ON THE HIGHWAY OR I COULD HAVE BEEN SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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