Jeep Liberty Complaints

8,882 consumer complaints on file.

#10578850April 10, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
MONTHS AGO I RECEIVED A VEHICLE SAFETY RECALL. THE RECALL IS IN REGARD TO MY FUEL TANK HAVING A CHANCE OF FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS WHICH CAN RESULT IN AN UNDERBODY FIRE IN THE PRESENCE OF AN IGNITION SOURCE. I HAVE MADE THREE DIFFERENT INQUIRIES AND FOLLOW UP, 1ST WITH MY LOCAL CHRYSLER DEALER THAN WITH CHRYSLER GROUP RECALL ASSISTANCE IN REGARD TO AN ETA OF PARTS AND EXPEDITING THIS PROCESS WHICH AS FAR AS I AM CONCERNED AND HAVE BEEN NOTIFIED, IS A SERIOUS SAFETY CONCERN. I HAVE BEEN TOLD THE SAME THING EVERYTIME THAT THE PARTS MUST NOT BE AVAILABLE YET. I NEED YOUR HELP MOTIVATING THE APPROPRIATE PARTIES TO EXPEDITE THIS PROCESS. MY SAFETY IS AT STAKE AND THE ISSUE HERE AND I AM BECOMING IMPATIENT. PLEASE GET BACK TO ME ASAP WITH A FOLLOW UP AND SOME RESULTS. THE RECALL # I THINK IS N46/ NHTSA 13V-252. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578936April 10, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000. THE CONTACT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AND AS A RESULT, THE REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/28/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578955April 10, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT THE CONTACT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT HAD WAITED FOR MONTHS. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578974April 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000) BUT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE AND THE CONTACT WAS UNABLE TO HAVE THE RECALL SERVICE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579062April 10, 2014
ENGINE
MY CAR EXPERIENCED A SPORADIC ROUGH IDLE OVER A 2 WEEK PERIOD. ONE DAY THE CHECK ENGINE LIGHT WHEN ON AFTER STARTING THE CAR. AFTER READING THE CODES CYLINDER 2 WAS DETERMINED TO BE THE ISSUE. A SHOP REPLACED THE IGNITION COIL AND ALL SEEMED WELL. THE NEXT DAY AFTER DRIVING THE CAR ALL DAY WITH NO ISSUE, I RESTARTED THE JEEP AFTER A 10 MINUTE BREAK AND IT WOULD NOT START. WHEN IT FINALLY STARTED IT SOUNDED LIKE HALF THE CYLINDERS WERE NOT FIRING AND HAD A SLAPPING SOUND. TOWED IT TO DEALERSHIP AND WAS TOLD CYLINDER 2 HAD NO COMPRESSION AND IT NEEDED A NEW CYLINDER HEAD. BOTH SIDES WOULD COST $3,500. PARTS WERE ORDERED AND 10 DAYS LATER THEY CALLED ME AND SAID THERE WERE OTHER PROBLEMS AND THE CYLINDER HEAD WAS NOT THE ISSUE. PISTON SEEMED BENT AND IT NEEDED A LONG ENGINE BLOCK AND A WATER PUMP. THIS WOULD COST $7,000. NOT WORTH THE FIX. IT SEEMS CYLINDER 2 IS AN ISSUE IN MANY LIBERTY'S OF THIS YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578440April 9, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED THE RECALL NOTICE RELATED TO NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) JUNE 2013; HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578464April 9, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000. THE CONTACT WAS MADE ADVISED THAT THE PARTS WERE NOT AVAILABLE AND AS A RESULT THE RECALL REPAIR WAS UNABLE TO BE PERFORMED. THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578523April 9, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT IN DECEMBER 2013 SHE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578527April 9, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT IN DECEMBER 2013, SHE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578752April 9, 2014
ENGINE
I JUST RECENTLY BOUGHT A CAR ON JUNE 13, 2013 FOR $5,404.05 FROM SEATTLE AUTO MART, 12801 AURORA AVE. N., SEATTLE, WA 98133. I BOUGHT THE CAR "AS IS" WITH NO WARRANTY. IT WAS THE FIRST CAR I HAVE EVER PURCHASED IN MY LIFE. I WAS GIVEN A 60 DAY VERBAL AGREEMENT THAT IF ANYTHING BROKE DOWN, THEY WOULD FIX. IT. MY LOAN WAS THROUGH UNITED FINANCE COMPANY, P.O. BOX 862, AUBURN, WA 98071. A VEHICLE INSPECTION WAS DONE ON THE CAR MY THE DEALERSHIP. AFTER I PURCHASED THE CAR, I LEFT FOR CALIFORNIA BECAUSE MY DAD WAS VERY SICK. I WAS GONE FOR ABOUT TWO WEEKS. WHEN I CAME BACK FROM CALIFORNIA, THE SECOND DAY I GOT BACK, I DROVE IT A FEW BLOCKS FROM MY HOUSE, AND THE CAR STOPPED ON ME AT A STOP SIGN! IT STARTED SMOKING FROM THE BACK AND FROM UNDER THE HOOD AND IT WOULDN'T START. I HAD IT TOWED FOR THE NIGHT. I THEN CALLED SEATTLE AUTO MART, WHERE I GOT THE CAR FROM AND THEY HAD THEIR PEOPLE TO COME AND PICK IT UP. I TOLD THEM WHAT HAPPENED AND THAT I JUST WANTED IT FIXED. THEN THEY CALLED TO TELL ME THAT THE PROBLEM WITH THE CAR WAS THAT THE ENGINE BLEW AND THAT I WOULD HAVE TO COME OUT THE POCKET TO HELP PAY FOR THE REPAIRS OR THEY COULD GET USED PARTS AND I WOULD PAY NOTHING. I TOLD THEM TO GO AHEAD AND FIX THE CAR WITH THE USED PARTS (EVEN THOUGH I SHOULD HAVE GOTTEN NEW PARTS). I DIDN'T MAKE A PAYMENT UNTIL THE CAR WAS FIXED. THEN SO I DECIDED TO CUT MY LOSSES SINCE THEY WERE NOT WILLING TO HELP ME AND I GAVE THE CAR BACK. A MONTH LATER, I RECEIVED A RECALL NOTICE IN THE MAIL FROM THE CHRYSLER GROUP LLC STATING THAT THE VEHICLE HAS A SMALL FUEL LEAK AND COULD RESULT IN A FIRE. ON SATURDAY APRIL 5, 2014 I RECEIVED ANOTHER RECALL NOTICE ! OVERALL SOMETHING SHOULD BE DONE! I WANT A NEW CAR OR TO BE COMPENSATED FOR THE HARDSHIP I WENT THROUGH ONLY HAVING THE CAR FOR LESS THAN 30 DAYS! THE DEALERSHIP, SEATTLE AUTO MART SHOULD NOT HAVE SOLD ME THAT CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578291April 8, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE BOTH MADE AWARE OF THE FAILURE. THE MANUFACTURE STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE DECLINED TO PROVIDE PART AVAILABLY INFORMATION TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/27/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578301April 8, 2014
FUEL SYSTEM, GASOLINE
A YEAR AGO, MY FUEL TANK STARTED TO INTERMITTENTLY OVERFLOW A HUGE PUDDLE OF GAS AT THE FILLING STATION WHEN I FILLED UP. NOW IT HAPPENS EVERY TIME I FUEL UP. I TOOK TO THE DEALER SATURDAY AND THEY SAID ITS A COMMON PROBLEM AMONG CHEROKEES, BUT NOT LIBERTYS AND THERE IS NO RECALL FOR EITHER VEHICLE. THE PROBLEM IS A VALVE CLOG IN THE FUEL TANK. THE FIX IS AN $1800 NEW FUEL TANK. THAT'S NOT GOING TO HAPPEN! THIS SEEMS TO BE A DANGEROUS PROBLEM GIVEN ALL THE FIRES AT GAS STATIONS RECENTLY. EVERY TIME I FILL UP I LEAVE A LARGE PUDDLE OF GAS ON THE GROUND, ALL OVER MY CAR AND HAVE TO RIDE WITH THE WINDOWS ROLLED DOWN FOR FIRST HALF HOUR AFTER FILLING. ONLY AFFORDABLE FIX IS TO NOT FILL, BUT THAT'S NEXT TO IMPOSSIBLE TO GAUGE. SEEMS LIKE YOU SHOULD LOOK INTO THIS JEEP-WIDE (AND I THINK CHRYSLER-WIDE) PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578316April 8, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND DECLINED TO PROVIDE PART AVAILABILITY INFORMATION TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578307April 8, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) FIVE MONTHS AGO. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THE PARTS HAVE NOT BEEN RELEASED FOR REPAIR. THE APPROXIMATE MILEAGE WAS 100,000. ..UPDATED 05-09-14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578329April 8, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT SHE WAS MADE AWARE THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE AND THE REPAIR COULD NOT BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578351April 8, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY 17 YEAR OLD DAUGHTER DRIVES THIS CAR. I HAVE A HUGE PROBLEM WITH THIS VEHICLE HAVING A RECALL AND PARTS NOT BEING AVAILABLE TO FIX IT. ALSO THIS VEHICLE HAS A BROKEN WINDOW REGULATOR ON THE REAR PASSENGER DOOR. FROM WHAT I HAVE BEEN ABLE TO FIND THERE ARE THOUSANDS OF PEOPLE WHO HAVE HAD TO REPLACE THIS PART MULTIPLE TIMES. I THINK THIS SHOULD NOT BE THE RESPONSIBILITY OF THE CONSUMER. SOMETHING IS OBVIOUSLY NOT WORKING IF THIS HAS TO BE REPLACED MULTIPLE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578160April 8, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000 BUT WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE AND THE REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578177April 8, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO.THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578205April 8, 2014
FUEL SYSTEM, GASOLINE
ACCORDING TO NHTSA, THIS VEHICLE IS SUBJECT TO A VOLUNTARY RECALL (N46/NHTSA 13V-252) THAT WAS TO COMMENCE IN JULY 2013. I RECEIVED A LETTER CONFIRMING THIS FROM THE MANUFACTURER OVER TWO MONTHS AGO THAT SAID I WOULD BE NOTIFIED WHEN THE PART TO CORRECT THE PROBLEM WAS AVAILABLE. I HAVE CONTACTED CHRYSLER TWICE AND NO ONE CAN SAY WHEN THE PART WILL BE AVAILABLE. SINCE THE PART TO CORRECT THE PROBLEM WAS A FACTORY AND/OR DEALER INSTALLED OPTION WHEN THIS CAR WAS BUILT, AND SINCE THERE ARE MANY MANUFACTURERS WITH SIMILAR PARTS, I CAN ONLY CONCLUDE THAT THE UNREASONABLE DELAY APPEARS TO BE INTENTIONAL. THE LONGER CHRYSLER WAITS, THE FEWER JEEPS WILL NEED TO BE REPAIRED. OF COURSE, EACH DAY WITHOUT REPAIR PRESENTS A SAFETY RISK THAT ALSO DECREASES THE VALUE OF MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577845April 7, 2014
AIR BAGS, ELECTRICAL SYSTEM
WHEN I BEGAN DRIVING TODAY I NOTICED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED ON THE DRIVERS SIDE IN THE ELECTRONICS CLUSTER. THERE HAS BEEN NO DAMAGE TO THE VEHICLE AND THE LIGHT JUST RANDOMLY CAME ON AND HAS REMAINED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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