Jeep Liberty Complaints

8,882 consumer complaints on file.

#10629462August 29, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER ADVISED THE CONTACT TO CALL BACK IN A FEW WEEKS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629029August 28, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629064August 28, 2014
ELECTRICAL SYSTEM
HORN, LIGHTS, WIPERS AND WINDSHIELD WASHER SPRAYING ALL HAPPEN ON THERE OWN WHILE DRIVING. I HAVE ALSO HAD PROBLEMS WITH THE AIR CONDITIONING SYSTEM CAUSED BY THE TIPM UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629149August 28, 2014
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK AND THE CHECK ENGINE AND MAINTENANCE INDICATORS ILLUMINATED. THE FAILURE OCCURRED FOUR TIMES. AN INDEPENDENT MECHANIC STATED THAT THE LOWER CONTROL ARMS AND LOWER BALL JOINT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629194August 28, 2014
WHEELS, TIRES:VALVE
FOR THE SECOND TIME THE VALVE STEM IS DEFECTIVE AND CORRODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629197August 28, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4 (NA). THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629190August 28, 2014
WHEELS, TIRES
WHILE DRIVING THE TIRE PRESSURE WARNING SENSOR ACTIVATED AND THE TIRE WENT FLAT. THE STEM VALVE WAS COMPLETELY CORRODED AND FEEL INSIDE THE TIRE. THE DEALERSHIP SAID THEY ARE NO LONGER USING THE SAME TYPE AND WE PAID FOR A UPDATED ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629183August 28, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629211August 28, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629212August 28, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628816August 27, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE FIRST NOTIFICATION IN SEPTEMBER OF 2013 AND THE PART WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628871August 27, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS WAITING FOR 8 MONTHS FOR THE VEHICLE TO BE SERVICED UNDER THE RECALL REPAIR BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628873August 27, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE, FUEL WOULD SPEW OUT THE FILLER NECK AS A RESULT THE CONTACT WOULD BE COVERED IN FUEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE A TECHNICIAN ADVISED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 204,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628938August 27, 2014
SEAT BELTS
DRIVERS SIDE SEAT BELT BECOMES UNBUCKLED WITHOUT WARNING. REQUIRED REPLACEMENT OF SEAT BELT RECEPTACLE ASSEMBLY. THIS EXACT SAME PROBLEM ALSO OCCURRED ON MY SONS 2005 JEEP LIBERTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628930August 27, 2014
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT A PARKING SPACE, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE FRONT LOWER PASSENGER BALL JOINT WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628665August 27, 2014
FUEL SYSTEM, GASOLINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) AND ATTEMPTED TO HAVE THE RECALL REPAIR PERFORMED HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD BEEN WAITING FOR OVER ONE YEAR AND THE PARTS HAD STILL NOT BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE IN THE VEHICLE. THE CONSUMER SYAYED THE PARTS HAD NOT BECOME AVAILABLE. THE VEHICLE HAS BEEN REARENDED TWICE DUE TO FAILURE. UPDATED 2/26/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10628683August 27, 2014
FUEL/PROPULSION SYSTEM
WE RECEIVED A RECALL NOTICE MONTHS AGO STATING THERE WAS A CHANCE FOR FUEL LEAKAGE DURING A REAR-END COLLISION. WE STILL HAVE NOT BEEN ABLE TO GET THIS REPAIRED AS THE DEALER STATES HE DOES NOT HAVE THE PARTS NEEDED. I AM VERY CONCERNED AS MY DAUGHTERS DRIVE THIS VEHICLE. WHAT CAN BE DONE TO GET THIS FIXED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628774August 27, 2014
SEATS
VEHICLE IS 23 MONTHS OLD WITH 67000 MILES. THE DRIVER'S SIDE ENERGY ABSORBING HEADREST ASSEMBLY CAME APART. THE VEHICLE HAS NEVER BEEN IN ANY TYPE OF CRASH WHERE THE HEADREST WOULD HAVE BEEN USED TO ABSORB CRASH ENERGY. I CONTACTED MY SERVICING DEALER TO INQUIRE ABOUT WARRANTY. THEY TOLD ME THAT DUE TO THE MILEAGE, IT IS NOT A WARRANTY COLLECTIBLE REPAIR. THEY ADVISED ME TO CONTACT JEEP CUSTOMER CARE. I DID AND SPOKE TO [XXX]. SHE INFORMED ME THAT JEEP WOULD NOT BE WILLING TO COVER A REPLACEMENT HEADREST AS MY WARRANTY HAS EXPIRED. SHE DID SAY THAT IF I TOOK IT TO THE DEALER AND HAD THEM LOOK AT IT, IF THEY DETERMINED THAT IT WAS A MANUFACTURING DEFECT, THEY MIGHT BE ABLE TO COVER IT. I AM AN ASE CERTIFIED MECHANIC WITH 23 YEARS EXPERIENCE THAT MANAGES 3 SHOPS FOR THE NATION'S LARGEST PARCEL DELIVERY COMPANY. I AM MORE THAN QUALIFIED TO DETERMINE IF A PART IS BROKEN. I WILL NOW HAVE TO SOURCE A REPLACEMENT ON MY OWN AND MAKE THE REPAIR TO MAINTAIN THE SAFETY OF THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628334August 26, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT HIS VEHICLE WAS MAKING A VIBRATING NOISE. WHEN THE HOOD WAS OPENED THE COOLANT FAN EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. UPDATED 10/30/14*CN THE CONSUMER FELT THE VEHICLE WAS NOT PROPERLY INSPECTED, ONLY PICTURES WERE TAKEN. WHEN THE FAN EXPLODED IT TOOK OUT THE RADIATOR AND ELECTRIC COOLING FAN. IT ALSO CUT THE FOREHEAD OF THE CONSUMER'S FRIEND. THE MANUFACTURER TOOK NO RESPONSIBILITY. UPDATED 4/27/2015 *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10628407August 26, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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