Jeep Liberty Complaints

8,882 consumer complaints on file.

#10632187September 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM) WAS RECEIVED IN FEBRUARY OF 2014. THE CONTACT STATED THAT THE DEALER AND THE MANUFACTURER WERE CONTACTED ON NUMEROUS OCCASIONS, WHO INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THERE WAS NO ESTIMATED TIME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631825September 10, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2005 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE ISSUES. *SMD ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE. RECALL # 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632282September 10, 2014
FUEL/PROPULSION SYSTEM
I AM A FLEET MANAGER WITH THE COLORADO DEPARTMENT OF TRANSPORTATION. WE POSSESS SEVERAL OF THESE RECALLED VEHICLES. THE RECALL STATES THAT THE FUEL TANK IS VULNERABLE TO FUEL LEAKAGE IN THE EVENT OF A REAR END COLLISION. CHRYSLER'S FIX IS TO INSTALL A TRAILER HITCH TO SERVE AS ADDITIONAL STRUCTURAL REINFORCEMENT. I RECEIVED THREE RECALL NOTICES SOME MONTHS AGO. THOSE NOTICES STATED THAT AT THAT TIME, CHRYSLER DID NOT HAVE SUFFICIENT PARTS TO EFFECT THE REPAIRS, BUT THAT THEY WOULD CONTACT US WHEN THE PARTS WERE IN STOCK. WE HEARD NOTHING FROM CHRYSLER, WHEN I RECEIVED NOTICES FOR 15 MORE VEHICLES. I CONTACTED CHERRY CREEK DODGE AND WAS TOLD THAT THEY HAD 5 HITCHES IN STOCK. WHEN MY STAFF DROPPED OFF A VEHICLE FOR REPAIR, THEY WERE TOLD WE WOULD HAVE TO TAKE THEM TO COLORADO CHRYSLER GOING FORWARD. I CALLED COLORADO CHRYSLER TO SEE IF THEY HAD PARTS. I WAS TOLD THEY DID NOT, AND THEY DID NOT EXPECT TO SEE ANY UNTIL THE END OF OCTOBER. THEY SAID THEY WERE NOT PERMITTED TO ORDER ANY, AND THAT THEY WERE LIMITED TO AN AUTOMATIC REPLENISHMENT OF 5 HITCHES PER MONTH. NEEDLESS TO SAY, THIS IS RIDICULOUS. THESE VEHICLES HAVE A SAFETY ISSUE, AND THE CHRYSLER DEALERS ARE DRAGGING THEIR FEET ON REPAIRING THEM. MEANWHILE, I HAVE EMPLOYEES DRIVING UNSAFE VEHICLES. I SUSPECT THAT SINCE THE NEWEST VEHICLES AFFECTED BY THIS RECALL ARE 7 YEARS OLD, THEY ARE BEING CYNICAL AND BETTING THAT MOST OF THESE VEHICLES WILL BE OFF THE ROAD SOON, SO IF THEY CAN DRAG OUT THE PROCESS IT WILL SAVE THEM MONEY. THIS IS COMPLETELY UNACCEPTABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632330September 10, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL 4 OF MY WINDOWS HAVE FALLEN IN TO THE DOOR. EACH HAPPENED AT A DIFFERENT TIME. TWO WHILE I WAS DRIVING 75MPH DOWN THE HIGHWAY AND COULD NOT PULL OVER. THE COST TO REPAIR THE DEFECTIVE WINDOW MOTOR IS $450 EACH! APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THIS MODEL AND YEAR. I HAVE SEEN THOUSANDS OF COMPLAINTS ONLINE. I HAVE TEMPORARILY HELD THE WINDOWS UP WITH ZIP TIES. I AM VERY WORRIED ABOUT THE SAFETY OF THIS. NONE OF MY WINDOWS ROLL DOWN NOW! I HAVE BEEN IN A ROLL OVER ACCIDENT (IN A DIFFERENT VEHICLE) WHERE IT WAS NECESSARY FOR ME AND THE PASSENGER TO CRAWL OUT OF THE WINDOW TO EXIT THE CAR. THERE WOULD BE NO WAY FOR ME TO ESCAPE IF MY DOORS WERE DAMAGED. WHAT IS JEEP DOING ABOUT THIS OBVIOUS DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632025September 9, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH REAR WINDOW REGULATORS IN MY 2007 JEEP LIBERTY SPORT HAVE FAILED, AND I HAVE ONLY OWNED THIS JEEP FOR 5 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631745September 9, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM). AFTER CONTACTING THE DEALER AND MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE. THERE WAS NO ESTIMATED TIME PROVIDED REGARDING WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631917September 9, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631962September 9, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE AIR CONDITIONER EMITTED HOT AIR. THE FAILURE OCCURRED A FEW TIMES WHEN THE AIR CONDITIONER WAS ACTIVATED. THE DEALER STATED THAT THE COMPRESSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE PREVIOUS TIMES ACCORDING TO THE MANUFACTURER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,787.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631954September 9, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED UNEXPECTEDLY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE DEALER WAS NOT WILLING TO REPAIR THE VEHICLE DUE TO THE EXCESSIVE MILEAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 224,776.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631457September 8, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631464September 8, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE MARION POLICE DEPARTMENT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/26/2014 THE CONSUMER STATED IT HAD BEEN AT LEAST 10 MONTHS AND THE REPAIR HAS NOT BEEN COMPLETED. UPDATED 2/23/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631472September 8, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS INFORMED NUMEROUS TIMES THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE AND THAT CHRYSLER WAS NOT RELEASING THE PARTS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631475September 8, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS INFORMED NUMEROUS TIMES THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE AND THAT CHRYSLER WAS NOT RELEASING THE PARTS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/07/14*LJ UPDATED 3/12/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631478September 8, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/24/14*CN THE CONSUMER STATED THE SERVICE REP RECOMMENDED A NON-FUNCTIONAL TRAILER HITCH WOULD BE ATTACHED TO THE VEHICLE. UPDATED 4/17/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631482September 8, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631569September 8, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631576September 8, 2014
FUEL/PROPULSION SYSTEM
I HAVE YET TO BE CONTACTED BY THE DEALER ABOUT HAVING THIS REPAIR COMPLETED. WHEN I CALLED TO INQUIRE ABOUT A TIMELINE FOR THE REPAIR, I WAS TOLD "IF YOU WOULD HAVE READ THE NOTICE, YOU WOULD KNOW THAT THEY WOULD CONTACT YOU WHEN THEY HAVE THE PARTS ". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631577September 8, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT WAS LATER INFORMED THAT THE PARTS WERE ORDERED AND WOULD TAKE FOUR TO SIX WEEKS TO ARRIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631612September 8, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/23/2014*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER THE RECALL. UPDATED 4/21/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630926September 5, 2014
FUEL/PROPULSION SYSTEM
I RECEIVED A RECALL NOTICE FROM THE NHTSA AT THE BEGINNING OF THIS YEAR, 2014. THE RECALL NUMBER IS 13V-252. I CONTACTED THE CHRYSLER DEALERSHIP THAT WE BOUGHT THE CAR AT IN GRESHAM, OREGON, AND THEY SAID THAT THEY DID NOT HAVE THE PARTS TO COMPLETE THE RECALL. I GAVE THEM MY NAME AND NUMBER, AND ASKED THEM TO CALL ME WHEN THEY GOT THE PARTS IN. THAT WAS OVER 6 MONTHS AGO. I RECENTLY CALLED A CHRYSLER DEALERSHIP IN VANCOUVER, WASHINGTON, AND WAS TOLD THAT THEY WOULD CALL ME BACK. THAT WAS A WEEK AGO. THE DATE OF THE RECALL WAS DECEMBER 11, 2013. NOT SURE WHAT ELSE TO DO, BUT COMPLETE THIS COMPLAINT FORM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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