Jeep Liberty Complaints

8,882 consumer complaints on file.

#10683579February 16, 2015
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP FOR GAS, THE AUTOMATIC SHUTOFF IS TRIGGERED TOO LATE AND A SIGNIFICANT AMOUNT OF GAS SPILLS OUT OF THE CAR, SOAKING THE SIDE OF THE CAR, THE PUMP HANDLE, THE GROUND AROUND IT, AND ANYONE STANDING NEXT TO THE TANK. THIS CREATES A SIGNIFICANT RISK OF FIRE, AND IS ALSO HARMFUL FOR THE ENVIRONMENT. THERE WAS NO ATTEMPT TO TOP OFF THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683641February 16, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
COMPLAINT AGAINST CHRYSLER GROUP. RECALL N46/NHTSA 13V-252: RE: "THE FUEL TANK ON YOUR VEHICLE HAS A CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE." I HAVE CALLED CHRYSLER GROUP 1 X IN AUGUST 2014 (BEGINNING OF RECALL), NOVEMBER, JANUARY AND 02/16/15. THEY HAVE FAILED TO GET MY PARTS TO THE LOCAL DEALER IN A TIMELY MANNER, THEREFORE PUTTING ME AT RISK OF A REAR END COLLISION IGNITION OF FLAMES. I NEED THESE PARTS SENT TO MY LOCAL DEALER IMMEDIATELY. MY LOCAL DEALER IS ONLY GETTING PARTS AT THE RATE OF 5 PIECES PER WEEK, TO FIX THE MORE THAN HUNDREDS OF THOUSANDS OF CUSTOMERS. THAT IS CHRYSLERS FAULT. NOT THE DEALERS. I WAITED TO SPEAK W/CHRYSLER, ON THE PHONE FOR 1 HOUR & 25 MINUTES ON 02/16/15, TRYING TO GET THIS RESOLVED. IT WAS THE CUSTOMER SERVICE DEPT, FOR THIS PARTICULAR RECALL. I NEVER GOT TO SPEAK W/A LIVE PERSON. THIS IS UNACCEPTABLE. I NEED MY PARTS SENT TO MY LOCAL DEALER IMMEDIATELY. ...UPDATED 05/14/15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 05/28/15*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683714February 16, 2015
SUSPENSION, WHEELS
RIGHT FRONT OF 2007 JEEP LIBERTY FELL TO THE GROUND JUST AFTER MOVING FORWARD IN A PARKING LOT. WHEEL BENT OUT AND ALL FLUIDS RELEASED TO THE GROUND. IF THIS HAD HAPPENED A FEW MINUTES LATER WOULD HAVE BEEN DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MPH. THE VEHICLE WOULD NOT MOVE WHEN PUSHED, SO MOST LIKELY AT THAT SPEED IT WOULD HAVE FLIPPED OVER CARRYING A MOTHER AND CHILD. JEEP HAD RECALLS FOR THIS PROBLEM THROUGH 2005. THERE ARE MANY COMPLAINTS ON THIS EXACT ISSUE ON THE 2007. JEEP REFUSED TO ASSIST IN ANY WAY. THE MANAGER STATED THAT IT WAS NOT UNDER WARRANTY. PARTS NEEDED FOR REPAIR: CONTROL ARM, BALL JOINT AND WHEEL WHICH WAS CRACKED WHEN THE INCIDENT OCCURRED. 1231.00. JEEP NEEDS TO STEP UP AND COVER/REIMBURSE FOR SAFETY ISSUES THAT ARE KNOWN ISSUES ON THEIR VEHICLES. NO GOOD FAITH FOR SAFETY FROM JEEP. RECALL THESE PARTS BEFORE PEOPLE GET KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683526February 15, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
I RECEIVED A RECALL NOTICE APPROXIMATELY 1/1/2014 FOR NHTSA 13V-252,AND HAVE BEEN TO THE DEALER THREE TIMES TO RESOLVE BUT THEY NEVER HAVE THE PARTS. THE DEALER CLAIMS THAT CHRYSLER IS NOT SENDING ADEQUATE QUANTITIES FOR DEMAND (CHRYSLER RECALL # N46). I HAVE REACHED OUT TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER TWICE, AND HAVE BEEN SENT BACK TO THE DEALER BOTH TIMES WITH NO RESOLUTION. IT HAS BEEN AN UNREASONABLE AMOUNT OF TIME, AND I AM REQUESTING ASSISTANCE FROM THE ADMINISTRATOR OF THE NHTSA FOR ASSISTANCE IN RESOLVING THIS MATTER. THE VEHICLE WAS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683563February 15, 2015
ENGINE
WE WAS DRIVING HOME FROM WORK AND THE JEEP STARTED LOSING POWER WE PULLED IT OVER AND TURN IT OFF.WE SAT THERE FOR AWHILE AND THEN TRY TO START IT BACK UP THE ENGINE WAS RUNNING REAL ROUGH AND IT STALLED.THEN IT WOULDN'T START AFTER THAT. WE HAD A MECH TAKE A LOOK AT IT AND HE SAID THAT THE HEADS WAS CRACKED.WE ALWAYS DONE MONTHLY MAINTAINS ON THE JEEP.SO AFTER HE REPLACED THE 2 HEADS HE STARTED IT UP AND HE SAID IT WOULD LOCK UP.NOW HE TELLING US THAT IT NEEDS A NEW ENGINE.I KNOW A COUPLE OTHER PEOPLE THAT HAS A JEEP LIBERTY AND THEY ARE HAVING THE SAME PROBLEMS..SO CAUSE OF THE BAD HEAD THAT JEEP LIBERTY HAVE I NOW HAVE NO VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683156February 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 5 MPH, A BURNING ODOR AND SMOKE WERE PRESENT INSIDE THE VEHICLE. AFTER EXITING THE VEHICLE, THE CONTACT DISCOVERED FLAMES UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FLAMES. THE VEHICLE WAS DESTROYED. A POLICE AND A FIRE REPORT WERE FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10683247February 13, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683286February 13, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) WAS RECEIVED IN MAY OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE. NO ESTIMATED TIMEFRAME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683300February 13, 2015
FUEL/PROPULSION SYSTEM
THE JEEP DEALER(MINOT CHRYSLER CENTER) SAYS THEY DO NOT HAVE THE PARTS TO FIX THIS RECALL....I HAVE WENT THERE TWICE SINCE I RECEIVED NOTICE OF THE RECALL ON AUGUST 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683354February 13, 2015
FUEL/PROPULSION SYSTEM
CONSTANT ISSUE WITH FUEL OVERFLOW WHEN I FILL THE CAR WITH GAS. THE SERVICE STATION PUMP SHUTS OFF WHEN THE TANK IS FULL, BUT FUEL COMES GUSHING OUT OF THE FILLER NECK. IT HAPPENS AT ALL GAS STATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682867February 12, 2015
FUEL/PROPULSION SYSTEM
TOOK JEEP TO DEALER (10,23,2014) FOR RECALL TO HAVE A TRAILER HITCH INSTALLED, STILL WAITING FOR PART TO BE SHIPPED TO DEALER. OVER THREE AND ONE HALF MONTHS IS NOT ACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682894February 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 4/15/15*CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10682931February 12, 2015
ELECTRICAL SYSTEM
CAR STALL WHILE GOING 40 MILES PER HOURS LOST ALL POWER HAD TO STEER AS BEST TO THE SIDE TO AVOID REAR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683028February 12, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
I RECEIVED A LETTER NOTIFYING ME THAT THERE WAS A RECALL ON MY VEHICLE IN LATE AUGUST OF 2014. I HAVE CALLED THE JEEP RECALL CENTER 4 TIMES SINCE THEN AND I STILL HAVE NOT HAD MY JEEP REPAIRED. THE LAST TIME I CALLED ON JANUARY 29TH, 2015 THE CUSTOMER SERVICE REPRESENTATIVE PUT ME IN CONTACT WITH KENDALL DODGE IN MIAMI. I SPOKE TO [XXX] FROM THE CAR DEALERSHIP AND SHE ADVISED ME THAT I WAS FOURTH ON THE WAITING LIST FOR THIS REPAIR. IT IS NOW FEBRUARY 12TH, 2015 AND I HAVE NOT HEARD ANYTHING FROM KENDALL DODGE OR THE JEEP RECALL CENTER. HOW MUCH LONGER DO I HAVE TO WAIT FOR SUCH A SIMPLE REPAIR OF MY JEEP? ...UPDATED 05/14/15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 05/28./15*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683061February 12, 2015
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683097February 12, 2015
FUEL/PROPULSION SYSTEM
FUEL OVERFLOW AT THE GAS PUMP. THE PUMP WILL NOT SHUT OFF WHEN TANK IS REACHING THE FULL POINT, THEREFORE SPILLING FUEL ON THE CAR, GROUND AND OFTEN THE PERSON PUMPING GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10666948February 11, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
2006 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD THE CONSUMER STATED EACH TIME HE WENT TO THE DEALER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682719February 11, 2015
STEERING
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682724February 11, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS REFUELED, THE FUEL TANK WOULD OVERFLOW. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SAME FAILURES LISTED IN RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE FUEL CAP AND EVAPORATOR HARD LINE AT THE FIREWALL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,794. UPDATED 4/20/15*CN UPDATED 9/21/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663884February 10, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
2005 JEEP LIBERTY. CONSUMER STATES ITS BEEN 13 MONTHS AND THE DEALER KEEPS TELLING HIM NO PARTS ARE AVAILABLE. WOULD LIKE TO GET PROBLEM FIXED. *TA THE CONSUMER REFERENCED RECALL # 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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