Jeep Liberty Complaints

8,882 consumer complaints on file.

#10759228August 25, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 45 MPH ATTEMPTING TO MERGE OFF THE HIGHWAY, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AT A HIGH RATE OF SPEED. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED BACK INJURIES, WHIPLASH, AND OTHER UNKNOWN INJURIES. THE PASSENGER SUSTAINED BACK INJURIES AND WHIPLASH. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. UPON EXITING THE VEHICLE, A FIRE ERUPTED AND THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. YEARS AFTER THE FAILURE OCCURRED, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE. ...UPDATED 10/20/15 *BF *CN
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10759231August 25, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/6. UPDATED 3/28/2016 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759234August 25, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759252August 25, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE AN APPOINTMENT WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED ON THE RECALL AS THE AIR BAG WARNING ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 160,000. MA 10/8
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759280August 25, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. MA 10/26/2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759294August 25, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL SOUND EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT PASSENGER SIDE LOWER BALL JOINT AND FRONT DRIVER SIDE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759314August 25, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, POWER TRAIN
THE PAIN ON THE OUTSIDE ROOF IS PEELING, I DO LIVE IN A STATE WHERE THE ROADS ARE SALTED HOWEVER, THERE IS NO SALT USED ON THE TOP OF THE VEHICLE, THIS, WHILE NOT A NEW VEHICLE SHOULD NOT BE PEELING THE WAY IT IS. THE FRONT WINDSHIELD HAD A SEVERE CHIP & THE INSTALLER WAS BARELY ABLE TO SAND THIS AREA DOWN ENOUGH TO BE ABLE TO SEAL THE WINDSHIELD. I HAVE DONE SOME RESEARCH & THIS IS A VERY COMMON PROBLEM ALONG WITH THE REAR WINDOW REGULATORS BOTH OF WHICH HAVE HAD TO BE REPLACED. THERE ARE PROBLEMS WITH THE EMERGENCY BREAK & THE JEEP DEALERSHIP GIVES ONE REASON FOR THE ABS, ESP AMONG OTHER WHEEL AND BREAKING ISSUES. AND NOW THE ONE THING THAT JEEP IS FINALLY SUPPOSED TO BE DOING SOMETHING ABOUT RATHER THAN ME HAVING TO PUT MORE MONEY INTO THIS VEHICLE FOR, THE GAS TANK RECALL SEEMS TO BE A RIDICULOUS FIX, AND I HAVE BEEN ON A WAITING LIST FOR THIS FOR MONTHS AND STILL HAVE NOT BEEN ABLE TO GET IT IN TO GET THIS FIXED. I SAW A NEWS STORY THAT SAID THAT CHRYSLER WAS BEING MANDATED TO FIX THESE VERY POORLY MADE VEHICLES. I WOULD LIKE TO KNOW HOW THIS PARTICULAR VEHICLE DOES NOT FALL INTO THE OTHER RECALLS WHEN IT HAS BEEN HAVING THE SAME ISSUES. I HAVE BEEN HAVING BREAKING SYSTEM ISSUES AS LONG BACK AS 13 MONTHS AFTER I PURCHASED THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758734August 24, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758782August 24, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM
ALMOST 8 MONTHS AFTER PURCHASING MY VEHICLE THE SUNROOF AND BACK WINDSHIELD STARTED LEAKING WATER WHEN EVER IT RAINED.I TOOK THE VEHICLE INTO THE DEALERSHIP AND PAID TO HAVE IT REPAIRED HOWEVER IT LEAKED AGAIN PLUS NOW THE WATER HAS STAINED THE MATERIAL. PLUS THE ELECTRIC HAS SHORTED OUT AND THIS WAS REPAIRED. A THIRD TIME OF THE WATER LEAKING AND REPLACING THE SEALS HAS NOT HELPED. WHEN THE WEATHER IS BAD WE CAN NOT DRIVE THE CAR DUE TO WATER LEAKING ON TO PASSENGERS PLUS AFRAID TO DRIVE THE VEHICLE FOR FEAR OF BREAKING DOWN WITH ELECTRICAL PROBLEMS. THIS IS THE THIRD JEEP THAT WE HAVE OWNED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758824August 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758901August 24, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758606August 22, 2015
AIR BAGS, SEAT BELTS
I GOT A RECALL LETTER FRO MY JEEP LIBERTY 2003, TO ARRIGO CHRYSLER, 6500 OKEECHOBEE BLVD. WEST PALM BEACH, FL I GOT A RECALL ON MY AIR BAG. I TOLD THE SERVICES MANAGER THAT MY AIR CONDITION WAS NOT BLOW COLD. I WAS AT THE DEALERSHIP FOR 2 HOURS. WHEN THE SERVICES MANAGER TOLD ME MY JEEP WAS READY. I WHEN TO PICKUP MY JEEP, AND GOT A BILL FOR $249.00 FOR RECHARGING MY AIR CONDITION. WHEN I GOT IN MY JEEP, AND TRUN ON MY AIR CONDITION, IT WAS WORRY THEN IT WAS WHEN I BROUGHT IT IN. I TOOK MY JEEP BACK TO THE SERVICES MANAGER AND TOLD HIM MY AIR CONDITION WAS NOT WORKING. HE TOLD ME IT HAD TO RUN BEFORE MY AIR CONDITION WOULD GET COLD.WHEN I GOT HOME MY AIR CONDITION STILL DIDN'T WORK AND CALL THE SERVICES MANAGER FOR A WEEK WITHOUT A RETURN CALL. I JUST MOVE TO FLORIDA IN JANUARY OF 2015, ON THE 12TH OF THAT MONTH, I WAS RUSHED TO THE HOSPITAL AND HAD HEART SURGEON. I ON DISABITY AND DON'T HAVE MONEY FOR SERVICES NOT RECEIVED.YOU CAN CHECK ON ALL MY SERVICES , DONE ON MY JEEP, IN DENVER, CO. AND SEE I ALWAYS PAID MY BILL FOR GOOD SERVICES. I NEED MY $249.00 BECAUSE MY JEEP WAS NOT SERVICES, AND MY SEAT BELT LIGHT AND AIR BAG LIGHT BEEN ON EVERY SINCE I BROUGHT MY JEEP, TO ARRIGO CHRYSLER, INVOICE NUMBER IS 488252.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749948August 20, 2015
UNKNOWN OR OTHER
THE ROOF AND COOLANT RESERVOIR ARE LEAKING. ON JULY 30, 2015, I BROUGHT MY 2009 JEEP LIBERTY TO PHILLIPS CHRYSLER JEEP DODGE FOR REPAIRS. PER TEST RESULTS, THE SUN ROOF DRAINS WERE CLOGGED; HOWEVER, NO LEAKS WERE DETECTED IN THE COOLANT RESERVOIR. I AM CONTINUOUSLY FILLING THE RESERVOIR WITH COOLANT WHICH CONTINUES TO LEAK FROM UNDER THE VEHICLE AND POSSIBLE ON THE DRIVER'S SIDE FLOOR. THE ROOF CONTINUES TO LEAK, BUT THE LEAK IS NOW IN THE HATCH AREA. ALSO, THE LOCKS ON THE DRIVER SIDE DOOR WILL SOMETIMES NOT UNLOCK WHEN I USED THE HANDLE. I HAVE AN APPOINTMENT SCHEDULED AT PHILLIPS ON AUGUST 26, 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749964August 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVIED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILIABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750009August 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. 847-254-5790 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750117August 20, 2015
EXTERIOR LIGHTING
HEADLIGHTS SWITCH OFF AND ON BY THEMSELVES. YOU CAN HEAR A CLICK AND THE LOWBEAMS JUST GO OUT. I LIVE IN A RURAL AREA WITH NO STREET LAMPS. I ALMOST HIT A DEER BECAUSE THE HEADLIGHTS WENT OUT. THIS HAPPENS ALL THE TIME AND IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749762August 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749380August 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749397August 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/23/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749410August 18, 2015
UNKNOWN OR OTHER
WHILE DRIVING THE VEHICLE, I TRIED TO OPERATE FRONT LEFT AND RIGHT REAR WINDOWS AND THEY WOULD NOT ROLL UP OR DOWN. I TOOK IT TO THE DEALER WHERE I PURCHASED IT AND THEY REPAIRED BOTH. HOWEVER, SINCE THEN THERE HAVE BEEN 7 MORE INSTANCES ON ALL WINDOWS NOT OPERATING PROPERLY. CURRENTLY, THE BACK PASSENGER WINDOW IS NOT OPERATING AND THE DEALER REFUSES TO REPAIR IT BECAUSE THE VEHICLE IS NOT UNDER WARRANTY. THIS IS A NEWLY OPENED DODGE, CHRYSLER, JEEP DEALER IN MY TOWN. THIS IS JUST ONE OF THE MANY PROBLEMS I HAVE EXPERIENCED WITH THIS JEEP LIBERTY, INCLUDING THE PCM IS CURRENTLY NOT FUNCTIONING PROPERLY MAKING THE VEHICLE IMPOSSIBLE TO DRIVE. AT MY WIT'S END WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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