Jeep Liberty Complaints

8,882 consumer complaints on file.

#10766688September 21, 2015
AIR BAGS
AIRBAG WARNING LIGHT ON DASH IS PERMANENTLY ILLUMINATED. THE VEHICLE WAS TAKEN AND TESTED AT MY LOCAL JEEP DEALERSHIP WHERE THEY ADVISED THAT THE OCR MODULE WAS FAULTY AND WOULD NEED REPLACING AT A COST OF OVER $440. ALTHOUGH THERE IS A CURRENT RECALL ON SOME 2012 JEEP LIBERTY REGARDING ACTIVE HEAD RESTRAINTS AND SOME MODELS REQUIRING REPLACEMENT OF THE OCR MODULE MY VEHICLE WAS NOT ON THE LIST FOR REPLACEMENT OF THE MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765328September 20, 2015
UNKNOWN OR OTHER
WHILE DRIVING AT 35 MPH, OBSERVED THAT IGNITION KEY WAS LOOSE. PULLED ON KEY AND IT CAME OUT OF THE IGNITION SWITCH AND CAR WAS STILL RUNNING NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766286September 20, 2015
AIR BAGS
THERE WAS A RECALL ON THE LIBERTY SO I TOOK IT TO THE DEALERSHIP AND BEFORE APRIL 26,2015 THE AIRBAG LIGHT WAS NOT PRESENT THE LIBERTY WAS BACKED INTO AT A HIGH SPEED AND THE AIRBAGS DID NOT DEPLOY. THE COMPANY THAT REPAIRED MY CAR AFTER THE WRECK TOLD ME THE AIRBAG LIGHT WAS ON, THE AIRBAGS TRIED TO DEPLOY BUT MALFUNCTIONED. THEY FIXED THE LIGHT I GUESS BY RESETTING IT. NOW 5 MONTHS LATER THE LIGHT IS BACK ON FOR THE AIRBAGS AND IT WILL NOT GO OFF.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10765133September 18, 2015
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THE CV AND THE LOWER BALL JOINTS UNDER THE VEHICLE FRACTURED CAUSING THE WATER RESERVOIR AND FENDER TO FRACTURE. THE VEHICLE WAS TOWED TO THE DEALER AND THE TECHNICIAN STATED THAT THERE WAS A RECALL RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765134September 18, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHEN THE REAR WINDOW WAS OPENED AND/OR CLOSED, THE CABLE SNAPPED AND BOTH REAR WINDOWS FRACTURED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE APPROXIMATE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/19/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764588September 17, 2015
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING AT APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL WAS VERY DIFFICULT TO MANEUVER. THE CONTACT DISCOVERED THAT THE REAR SUSPENSION ARM FRACTURED ON THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764537September 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO THE DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02/01/16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764128September 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. IN ADDITION, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764235September 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR WINDOWS WERE OPEN AND WOULD NOT CLOSE WHEN PROMPTED. THE CONTACT MENTIONED THAT HE HAD TO REPLACE THE MOTORS ON ALL FOUR WINDOWS TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764437September 16, 2015
UNKNOWN OR OTHER
CANNOT FILL GAS TANK WITHOUT GAS SPEWING OUT EVEN IF TRYING TO FILL IT VERY SLOW. I'M ONLY ABLE GET A FEW DOLLARS IN A TIME, BUT ALWAYS END UP TAKING A "GAS BATH." ALSO WHEN I PURCHASED THE JEEP LIBERTY IN 2009 I CANNOT LET THE GAS AUTO FILL OR IT WILL "SPLASH OUT" WHEN IT CLICKS OFF. I HAVE TO WATCH IT FILL AND SHUT OFF AT 16.5 GALLONS OR LESS IF COMPLETELY EMPTY OR I'LL HAVE A MESS ON MY HANDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763921September 15, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED, THE SEAT BELT BECAME INOPERABLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763732September 14, 2015
FUEL/PROPULSION SYSTEM
FROM THE TIME I RECEIVED THE RECALL NOTICE I HAVE BEEN TRYING TO RESOLVE THE ISSUE. I CALLED WHEN FIRST RECEIVED THE RECALL, THEN AGAIN IN JUNE AND SPOKE TO A JENNIFER, STATED THAT THE PART WAS ON BACK ORDER AND THAT I WAS IN THE 100 AND THEY WERE ON 30. I ASKED WHAT I SHOULD DO DURING THE WAITING TIME AND SHE SAID TO TRY NOT TO GET HIT. I CALLED AGAIN THE BEGINNING OF SEPTEMBER AND JENNIFER STATED THAT I SHOULD RECEIVE A PART OR CALL IN A FEW DAYS. IT IS NOW SEPTEMBER 14 AND I HAVE NOT HEARD ANYTHING ABOUT FIXING OR SETTING UP AN APPOINTMENT FOR FIXING THE JEEP. I HAVE THREE CHILDREN THAT RIDE IN MY JEEP, I DO NOT HAVE A CHOICE BUT TO DRIVE IT, ALL I CAN DO IS PRAY THAT I DO NOT GET HIT FROM BEHIND ONE DAY AND CAUSE THE GAS EXPLOSION THAT COULD OCCUR DO TO MANUFACTURING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763764September 14, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
ON SEPTEMBER 2, 2015 I BROUGHT MY 2006 JEEP LIBERTY IN TO A DEALERSHIP, BENSON CHRYSLER, IN GREER SC FOR A REAR STRUCTURE REINFORCEMENT RECALL REPAIR. AFTER BEING LEFT AT THE DEALERSHIP FOR 4.5 HOURS, I WAS INFORMED THAT THE RECALL REPAIR COULD NOT BE COMPLETED DUE TO A LARGE AMOUNT OF RUST ON THE BOLTS. I WAS TOLD BY THE MANAGER, BRAD THAT MORE THAN ONE TECHNICIAN LOOK AT THE CAR AND DETERMINED IT COULD NOT BE REPAIRED. I LEFT THE DEALERSHIP IN DESPAIR WITH MAJOR CONCERN BECAUSE THE RECALL INVOLVES A CHANCE OF THE JEEP FUEL TANK LEAKING DURING A REAR END COLLISION WHICH COULD RESULT IN A FIRE. NOW AS A MOTHER AND WIFE I CANNOT IMAGINE CONTINUING TO DRIVE THE VEHICLE KNOWING THE AT ANY GIVEN TIME I COULD LOSE MY CAR AND POSSIBLY THE LIFE OF ME AND MY FAMILY. PLEASE HELP ME BY ADDRESSING THE ISSUE OF HOW CHRYSLER PLAN TO HANDLE THIS RECALL. I STRONGLY FEEL IT SHOULD NOT BE IGNORED BY SUGGESTING ME TO CONTINUE DRIVING A VEHICLE THAT POSE SUCH A GREAT DANGER . YOUR ATTENTION IS GREATLY APPRECIATED. UPDATED 11/02/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763507September 14, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763600September 14, 2015
UNKNOWN OR OTHER
I RECEIVED THE FIRST RECALL AUGUST, 2014. I RECEIVED MANY OTHERS SINCE THEN. CALLED THE LOCAL JEEP DEALER AND WAS TOLD I WAS ON A WAITING LIST. I CALLED FEB., 2015- WAS TOLD 3-4 WEEKS. RECEIVED SAFETY RECALL FROM CHRYSLER RECENTLY INDICATING IF I WAS HAVING PROBLEMS GETTING THE VEHICLE IN TO BE FIXED AND THAT I MAY QUALIFY FOR $100 VISA PREPAID CARD, DUE TO THE WAIT TIME. I AM STILL NOT SCHEDULED TO HAVE FUEL TANK FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763670September 14, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763700September 14, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/12/15*LJ UPDATED 1/4/2016*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763348September 13, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
2009 JEEP LIBERTY WITH THE "SKYSLIDER" ROOF (RETRACTABLE). WHILE INCREASING VEHICLE SPEED ON A HIGHWAY ROAD, ONE OF THE FOUR (4) ARMS THAT SECURES THE ROOF TO THE TOP OF THE CAR, SHEERED. THE INCIDENT CAUSES THE ROOF TO COLLAPSE. FEARING FOR THE SAFETY OF OTHER DRIVERS NEARBY, I SLOWED MY VEHICLE TO 60 MPH. WHEN IT WAS SAFE FOR ME TO DO SO, I PULLED OVER TO INSPECT THE VEHICLE. UPON INSPECTING THE ROOF, I CONCLUDED THAT THE BREAKAGE WAS LINKED TO AN ARM/LEVER, WHOSE COMPOSITION IS MAINLY CASTED ALUMINUM. THE VEHICLE WAS EVENTUALLY TAKEN TO A REPAIR SHOP. WHILE AT THE REPAIR SHOP, I WAS INFORMED THAT THE SEVERAL OTHER PEOPLE HAD EXPERIENCED THE SAME THING WITH THE SKYSLIDER ROOF AND THEY WERE SURPRISED TO SEE THAT CHRYSLER HAS YET TO ISSUE A SAFETY RECALL FOR THESE PARTICULAR MODELS. THE REPAIR FOR THIS ROOF WILL COST GREATER THAN $2,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763066September 11, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763089September 11, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE COULD NOT RECEIVE THE RECALL REPAIR BECAUSE THE REAR END OF THE FRAME WAS ROTTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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