Jeep Grand Cherokee Complaints (2013)

805 consumer complaints on file.

#11390532January 28, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 50 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL FAILED TO LOWER AS DESIGNED CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390542January 28, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 55 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED IN THE MIDDLE OF THE ROADWAY. THE CONTACT STATED THAT A BYSTANDER PROVIDED A JUMP START TO MOVE THE VEHICLE TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR, BATTERY AND COMPUTER NEEDED TO BE REPLACED. THE CONTACT CALLED SEVERAL LOCAL DEALERS AND MADE THEM AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390403January 27, 2021
FUEL/PROPULSION SYSTEM
THE CAR HAS SHUT OFF WHILE DRIVING DUE TO THE FUEL PUMP RELAY ISSUE. WE HAVE TAKEN IT IN TO THE DEALERSHIP TO REPAIR; HOWEVER, THEY STATE IT COULD TAKE A YEAR OR MORE DUE TO LIMITED SUPPLY OF THE PARTS REQUIRED. THE CAR IS INOPERABLE, BUT CHRYSLER IS REFUSING TO PROVIDE A RENTAL CAR OR OFFER A REASONABLE PURCHASE PRICE. PLEASE HELP OR LET ME KNOW WHO CAN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388708January 18, 2021
AIR BAGS, STEERING, UNKNOWN OR OTHER
MY JEEP STALL OUT OF SUDDEN IN THE MIDDLE OF ME DRIVING ON HIGHWAY 20 ELGIN,IL IT WAS VERY VERY SCARY MOMENT, THE JEEP JUST DIED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388522January 17, 2021
UNKNOWN OR OTHER
HEAD REST ES VERY DANGEROUS IT OPENED IT SELF IT'S MADE WITH CHEAP MATERIALS ALSO I CHECKED IN GOOGLE AND TOO MANY CARS THEY'RE HAVING THE SAME PROBLEM IT SHOULD BE A RECALL. VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387200January 8, 2021
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
CRUISE CONTROL SUDDENLY DOES NOT KICK OFF USING CONTROLS UNLESS BRAKES ARE APPLIED, NOR DOES IT ENGAGE ALL OF THE TIME. THERE IS NO DIFFERENCE IN WHEN VEHICLE IS MOVING OR STATIONARY BUT WILL SOMETIMES OCCUR AFTER BLINKER IS USED. NO BLIND SPOT DETECTION ALERT OR MESSAGE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386485January 4, 2021
POWER TRAIN
INITIALLY BROUGHT MY JEEP INTO SHOP DUE TO JERKY MOVEMENT AT SLOWS SPEEDS WHILE TRYING TO TURN OR BACKING UP AND THEN "SERVICE 4WD" LIGHT COMING ON. WAS INFORMED THAT THE TRANSFER CASE CONTROL MODULE AND SHIFT MOTOR WERE BAD. WHEN I PICKED UP THE JEEP EVERYTHING SEEMED TO BE WORKING FINE. LESS THAN 3MONTHS LATER, AND APPROX. 5,000 MILES, "SERVICE 4WD" LIGHT CAME BACK ON AND SEEMS TO BE STUCK IN 4 LOW. HAD CAR TOWED TO SAME SHOP, IN CASE ONE OF THE PREVIOUS PARTS WENT BAD, AND WAS INFORMED THAT THE TRANSFER CASE NEEDS TO BE REPLACED NOW. LOOKING INTO THE ERROR, IT SEEMS THIS IS ANOTHER "KNOWN PROBLEM" WITH JEEP ALONG WITH THE ROCKER ARM ISSUE I PREVIOUSLY HAD ON THIS JEEP. AS BOTH OF THESE ISSUES ARE SAFETY RELATED SINCE THE VEHICLE COULD STALL OR SHUT DOWN WHILE DRIVING, I BELIEVE THERE SHOULD BE A RECALL ON BOTH ISSUES. ESPECIALLY SINCE BOTH OF THESE REPAIRS ARE VERY EXPENSIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386023January 1, 2021
FUEL/PROPULSION SYSTEM
RECALLS 19V-913 AND 15V-115 AROUND THE 28TH DAY OF DECEMBER, 2020, I WAS IN PUBLIC STREET ON MY WAY TO MY MOTHER'S HOME AT NIGHT IN MY VEHICLE. THE VEHICLE BEGAN TO SLOW DOWN. I BEGAN TO PUSH THE ENGINE PEDAL AND IT DIDN'T REACTED. IT WAS DIFFICULT TO PUSH THE BREAK. I WAS NEAR THE ENTRANCE OF THE COMMUNITY GATE AND, BECAUSE I WAS DRIVING SLOWLY, I WAS ABLE TO PUT THE CAR ON NEUTRO AND MANAGED TO ENTER THE COMMUNITY AND LEFT THE CAR INSIDE THE GATE COMMUNITY BECAUSE WAS NOT ABLE TO REACH MY MOTHER'S HOUSE. IT WAS VERY SCARY AND DANGEROUS SITUATION, BECAUSE I COULD HAVE BEEN HIT BY A CAR BY THE SUDDEN SLOWING OF CAR VELOCITY AND WHILE TURNING LEFT TO THE COMMUNITY GATE IN NEUTRO. CALLED CHRYSLER DEALER TO INFORM THEM THAT THE SAME STALLING SITUATION THAT OCCURRED THE SEVERAL TIMES THEY INSPECTED MY CAR FOR PREVIOUSLY, HAPPENED AGAIN. THEY TOLD ME THAT THE SOONEST APPOINTMENT THEY CAN GIVE ME IS IN THE 18TH OF JANUARY OF 2021. THE CAR IS STATIONED WAITING TO BE TOWED TO THE DEALER. THIS WOULD BE AT LEAST THE 6TH TIME THE CAR HAD THIS PROBLEM, AND THE THIRD THAT I HAVE TO TOW IT. THE FIRST TIME THE CAR WAS TOWED WAS IN APRIL OF 2018; THAT TIME THEY REPLACE THE FUEL PUMP/MODULE. IN SEPTEMBER OF 2018, THE EXTERNAL FUEL PUMP RELAY WAS REPLACED. THE CAR WAS BROUGHT TO THE DEALER AGAIN IN MARCH AND NOVEMBER OF 2019 FOR THE SAME PROBLEM BUT THEY ALLEGED NOTHING WAS FOUND. THE LAST TIME WAS IN THE 11TH OF AUGUST OF 2020, WHEN THE CAR WAS TOWED TO THE DEALER BECAUSE IT STALLED AND COULD NOT BE TURN ON; THE FUEL PUMP RELAY CONTROL CIRCUIT OVERLAY HARNESS WAS REPLACED, (ACCORDING TO WORK ORDER). JUST AFTER FOUR MONTHS, THE CAR STALLED WHILE MOVING IN THE MIDDLE OF A TRANSITED PUBLIC STREET AT NIGHT. THIS HAPPENED PREVIOUSLY, BUT THE CAR MANAGE TO RECOVER QUICKLY WHILE DRIVING. THIS IS WHY I BEGAN TO DRIVE SLOWLY. MORE THAN TWO YEARS AND STILL THE SAFETY ISSUE PERSISTS. (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385247December 28, 2020
FUEL/PROPULSION SYSTEM
MY CAR IS STALLING NOT PICKING UP SPEED AND MAKING A NOISE THAT MY ENGINE IS WORKING HARD WHEN STEPPING ON THE GAS . MY ENGINE LIGHT HAS COME ON AND WHEN TRYING TO GET THE RECALLED PART FIXED THE DEALERSHIP IS SAYING THEY DON'T HAVE THE PART AND DO NOT KNOW WHEN IT WILL BE AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384172December 19, 2020
FUEL/PROPULSION SYSTEM
THERE IS AN OPEN RECALL ON THIS VEHICLE SINCE 11/2019 WHICH STATES THAT THE VEHICLE MAY STALL WHILE DRIVING. I HAVE BEEN WAITING TO GET THE VEHICLE IN BUT THE DEALERSHIP SAYS THERE HAS BEEN NO FIX GIVEN BY FIAT/CHRYSLER AND I HAVE TO JUST WAIT. THEY HAVE A LIST OF OTHER VEHICLES/OWNERS WAITING AS WELL. THE VEHICLE HAS STALLED OUT TWICE WHILE OPERATING AS WELL AS NUMEROUS PROBLEMS STARTING THE VEHICLE (ALSO PART OF THE RECALL ISSUE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383903December 17, 2020
POWER TRAIN
JEEP SPUTTERED DURING A RED LIGHT. CHECK ENGINE LIGHT ILLUMINATED. HEAD CYLINDER FAILURE AT 66 THOUSAND MILES. ENGINE MADE TICKING NOISE. BROUGHT TO JEEP REPAIR IN MASS. DIAGNOSED AND REPAIRED LEFT HEAD CYLINDER. STARED OTHER VINS HAD RECALLS, MY JEEP WASN'T INCLUDED. SAME FAILURE AS OTHER RECALLED ENGINES, THEY DID REPAIR AFTER ENGINE LEAKING AS WELL AND TRANSMISSION LINE FAILURES AT 66K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383359December 14, 2020
SEATS
MY 2013 JEEP GRAND CHEROKEE OVERLAND 4X2 'ACTIVE HEAD RESTRAINT' (AHR) HEADRESTS MANUFACTURED BY GRAMMER AG SUFFER FROM A DEFECT. FCA US AND GRAMMER AG'S ACTIVE HEAD RESTRAINT IS MEANT TO SPRING FORWARD IN THE EVENT OF A REAR-END COLLISION TO CATCH A VEHICLE OCCUPANT'S HEAD TO PREVENT WHIPLASH, THE FEATURE HAS DEPLOYED WITHOUT WARNING OR EXTERNAL FORCE FROM A COLLISION, AND FORCEFULLY STRUCK THE BACK OF MY PASSENGER'S (WIFE) HEAD WHILE WE WERE IN MOTION. THE FORCE OF THE IMPACT TO THE BACK OF MY VEHICLE PASSENGER'S (WIFE) HEAD AND WITHOUT WARNING OR CAUSE WHILE THE VEHICLE IS IN OPERATION. SHE WAS INITIALLY STARTLED AND WE DID NOT KNOW WHAT HAD HAPPENED. THEN WE DISCOVERED THE BROKEN HEADREST. LATER, MY WIFE EXPERIENCED A HEADACHE AND NECK DISCOMFORT OVER SEVERAL DAYS. I HAVE SEEN SEVERAL LAWSUIT DOCUMENTS ONLINE FILED BY OTHER JEEP OWNERS WHO STATE THE CAUSE OF THE DEFECT AS THE FAILURE OF A 'CHEAP PLASTIC COMPONENT' INSIDE THE DEFENDANTS' AHR. SPECIFICALLY, THE FEATURE CONTAINS A PLASTIC BRACKET THAT ACTS AS THE TRIGGERING MECHANISM AND HOLDS THE FEATURE'S SPRING-LOADED RELEASE IN PLACE UNTIL A SENSOR SIGNALS THAT THE VEHICLE HAS BEEN HIT IN ITS REAR, THE CASE EXPLAINS. AS A 'COST-SAVING MEASURE,' THE PLAINTIFFS SAY, CHRYSLER AND GRAMMER AG DESIGNED THE AHR BRACKET WITH 'AN INFERIOR AND INEXPENSIVE FORM OF PLASTIC' THAT CAN CRACK AND BREAK DOWN PREMATURELY DUE TO THE 75 POUNDS OF CONSTANT PRESSURE APPLIED BY THE AHR'S SPRINGS ONTO THE BRACKET. I MAY HAVE MISSED IT, BUT I HAVE ONLY SEEN A RECALL FOR 2014 JEEP GRAND CHEROKEE HEADRESTS. I WOULD LIKE THE PARTS ON THESE HEADRESTS REPLACED. NOT SURE IF THE SAME DEFECT ALSO EXISTS ON REAR PASSENGER SEAT HEADRESTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378453December 8, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MONROVIA CHRYSLERS DODGE JEEP RAM (1305 MOUNTAIN AVENUE, MONROVIA, CA 91016, (626)317-6106) AND GLENDORA CHRYSLER JEEP RAM (931 SOUTH LONE HILL AVENUE, GLENDORA, CA 91740, (909)480-4070) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT WAS NOT INFORMED IF THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376223November 24, 2020
FUEL/PROPULSION SYSTEM
SAFETY RECALL WAS ISSUED FOR THIS ON NOVEMBER 14, 2019. THERE IS STILL NO REMEDY. NOT SURE WHAT THE TIMEFRAME ON RECALLS IS, BUT I'D SAY MY SAFETY HAS BEEN AT RISK LONG ENOUGH. MY VEHICLE OFTEN SPUTTERS AND SHAKES VIOLENTLY WHILE ACCELERATING, ESPECIALLY WHEN TRYING TO ACHIEVE HIGH SPEEDS QUICKLY (WHILE ENTERING FREEWAY TRAFFIC FROM AN ON RAMP OR WHEN PASSING INTO ONCOMING TRAFFIC FOR EXAMPLE). THE ISSUE RELATED TO THIS RECALL CAN CAUSE MY VEHICLE TO STALL WHICH WOULD BE SEVERELY DANGEROUS IN THESE SITUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375977November 23, 2020
UNKNOWN OR OTHER
FRONT PASSENGER HEADREST ACTIVE RESTRAINT DEPLOYED RANDOMLY WHILE DRIVING UNDER NORMAL CONDITIONS. DIDN'T GET IN A COLLISION OR STOP HARD. DRIVING ON A TWO-LANE COUNTY ROAD AT AROUND 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375331November 19, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I WAS IN TRAFFIC GOING ABOUT 25-30 MPH WHEN I LIGHTLY TOUCHED MY GAS PEDAL AND MY CAR WOULDN'T ACCELERATE AT ALL. SINCE I WAS GOING TOO SLOW I WASN'T ABLE TO GET TO THE LEFT LANE AND THE SHOULDER ON THE RIGHT LANE WAS NARROW SO I SAT HALF IN THE RIGHT LANE HALF ON THE SHOULDER WITH A DEAD CAR FOR ABOUT FIVE MINUTES BEFORE I COULD GET IT TO TURN BACK ON. I WAS ON A HIGHWAY 495N IN MARYLAND DURING RUSH HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375470November 19, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY 2013 JEEP GRAND CHEROKEE CAUGHT FIRE DUE TO A FAULTY VANITY VISOR MIRROR WIRING THAT HAS A RECALL AND WAS REPAIRED PER RECALL PRIOR TO THE FIRE. I WAS ABLE TO PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. MY CAR HAS HAD THE RECALL PERFORMED AND WAS IN TO TWO DIFFERENT DEALERSHIPS THIS YEAR FOR RECALL SERVICE. HAD I NOT BEEN IN A PARKING STRUCTURE, I WOULDN'T HAVE HAD ACCESS TO A FIRE EXTINGUISHER AND THE CAR CERTAINLY WOULD HAVE BURNT TO THE GROUND. I WAS ENTERING A PARKING STRUCTURE AT THE TIME OF INCIDENT (DRIVING). RECALL NUMBER:15V-879
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11374777November 15, 2020
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
MY 2013 JEEP GRAND CHEROKEE STARTED MAKING A TICKING NOISE THE SECOND TIME THE DEFAULT WATER PUMP WAS REPLACED 4 YEARS AGO IN RECALL WARRANTY AND HAS MADE AN AUDIBLE TICKING NOISE SINCE THEN. DESPITE MULTIPLE COMPLAINTS TO TWO DEALERSHIPS, IN ANNISTON, AL AND FOLEY, AL, I HAVE BEEN TOLD THE TICKING WAS NORMAL FOR THE HEMI 5.7L ENGINE. THREE WEEKS AGO, I TOOK A JEEP FOR A ROUTINE OIL CHANGE AND THE TECHNICIAN WROTE ON MY MULTI-POINT INSPECTION PAPERWORK 'NOTICED AN AUDIBLE TICKING'. THIS TECHNICIAN HAS TOLD ME TWICE PREVIOUSLY THAT THIS WAS NORMAL AND FAILED TO MENTION TO ME PERSONALLY WHILE IN THE DEALERSHIP. I ONLY NOTICED HE WROTE IT ON MY PAPERWORK AFTER I HAD LEFT. I CALLED AND REQUESTED TO SPEAK WITH THE TECHNIQUE CONCERNING THE TICKING AND I WAS TOLD I WOULD RECEIVE A CALL BACK AND TO THIS MOMENT HAVE NEVER RECEIVED A CALL. AFTER RESEARCHING ONLINE, I SEE THIS IS A VERY COMMON ISSUE WITH THE HEMI 5.7L ENGINE HOWEVER, CHRYSLER HAS FAILED TO ISSUE A RECALL TO CORRECT THE DEFAULT ENGINES. THE TICKING SPEEDS UP WHEN ACCELERATING THE VEHICLE. THE VEHICLE HAS STALLED TWO IN THE LAST TWO DAYS. ONCE, IN THE DRIVEWAY AFTER THE VEHICLE HAD BE STARTED AND RUNNING FOR APPROXIMATELY THREE MINUTES. THE SECOND TIME, WHILE DRIVING DOWN A BUSY HIGHWAY AND SLOWING FOR A CAR TO TURN AHEAD OF ME. I LUCKILY WAS ABLE TO VEER OFF THE ROAD TO PREVENT AN ACCIDENT. FOLLOWING THIS, MY FCW TURNED OFF WITHOUT WARNING AND WILL NOT ALLOW ME TO TURN BACK ON. CURRENTLY, MY VEHICLE HAS AN OPEN RECALL TO, AGAIN, REPLACE THE FAULTY FUEL PUMP RELAY SWITCH WHICH HAS ALREADY BEEN REPLACED THREE PRIOR TIMES, ONCE BY THE JEEP DEALERSHIP AND TWICE BY A PRIVATE TECHNICIAN. THIS RECALL WAS ISSUED A YEAR AGO AND STILL DOES NOT HAVE A REMEDY PER THE DEALERSHIP. I TRAVEL FREQUENTLY, AT TIMES 300 MILES PER DAY.MY CHILD TRAVELS WITH ME AND I FEAR THE VEHICLE WILL FAIL WHILE DRIVING ON A HIGHWAY OR INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374502November 13, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED FOR THE NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) A TEMPORARY FIX WAS INSTALLED DUE TO THE PART NOT BEING AVAILABLE THE LOCAL DEALER WICKSTROM JEEP LOCATED AT 660 W NORTHWEST HWY, BARRINGTON, IL 60010 HAD INSTALLED AN EXTERNAL FUEL PUMP RELAY. THE CONTACT INDICATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AND ON OCCASIONS WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT FUEL PUMP HAD EXPERIENCED MELTING DUE TO THE TEMPORARY FIX OF THE EXTERIOR FUEL PUMP RELAY. THE LOCAL DEALER WICKSTROM JEEP LOCATED AT 660 W NORTHWEST HWY, BARRINGTON, IL 60010 WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THE PERMANENT REPAIR FOR THE RECALL WAS STILL NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000. *LN*JB - (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11374541November 13, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE FAILED TO DRIVE PROPERLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AIRPARK DODGE CHRYSLER JEEP (7801 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,215. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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