Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#754793November 21, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
STEERING MAKES A SQEAKING NOISE WHEN RIGHT HAND TURNS ARE MADE. DEALER HAS REPLACED GEAR BOX TWICE . THE PROBLEM STILL EXISTS. THE DEALER IS STARTING TO IGNORE ME AND REFUSING TO AKNOWLEDGE THE PROBLEM NOW THAT THE CAR IS OUT OF WARRANTY.A FORMAL COMPLAINT WILL BE FILED WITH DAIMLER=CHRYSLER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899219November 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHEN ENGINE WAS IDLING AND GEAR SHIFT INDICATOR WAS IN PARK, VEHICLE JUMPED OUT OF PARK AND STARTED ROLLING BACKWARDS IN REVERSE. CONSUMER WAS ABLE TO STOP VEHICLE BEFORE ANY INJURY OR CRASH COULD OCCUR. DEALERSHIP HAS EXAMINED VEHICLE, BUT COULD NOT DETERMINE A CAUSE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *NOTE: GEAR SHIFT INDICATOR DID NOT SHOW CORRECT GEAR THAT VEHICLE WAS IN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899158November 15, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WERE WARPED, CAUSING STEERING WHEEL TO VIBRATE WHEN DRIVING. BRAKES WOULD NOT STOP VEHICLE PROPERLY. CONTACTED DEALER WHO STATED THAT VEHICLE WAS NOT COVERED UNDER WARRANTY AFTER 12500 MILES. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899018November 13, 2001
VEHICLE SPEED CONTROL:LINKAGES
VEHICLE WAS IN DRIVE AND IT SUDDENLY LUNGED FORWARD WHILE GOING AROUND A BEND. ANOTHER TIME CONSUMER SLIGHTLY ACCELERATED, AND APPLIED BRAKES AND VEHICLE LUNGED FORWARD. CONSUMER SLAMMED ON BRAKES HARD TO KEEP FROM LUNGING FORWARD. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899064November 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING GEARS WERE VERY HARD TO OPERATE, ALSO, VEHICLE WOULD NOT GO FORWARD. TRIED TO PUT GEAR INTO PARK AND VEHICLE WENT BACKWARD. ALSO, REAR WHEELS SPUN OUT OF CONTROL. PLEASE PROVIDE ANY FURTHER INFORMATION, OR MAKE CHANGES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754449November 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARP AND WARP AND WARP. A $30,000 CAR/SUV WITH A BRAKING SYSTEM THAT IS A TOTAL ENGINEERING FAILURE. NOW WITH 40,000 MILES, I'VE HAD THE BRAKE ROTORS TURNED THREE TIMES! THE DEALER WOULD DO NOTHING THE FIRST TIME BECAUSE BRAKES WERE NOT COVERED ON THE WARRANTY. I'LL NEVER BUY ANOTHER JEEP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754363November 10, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754298November 9, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
HARD STARTING... FUEL PUMP REPLACED AND PROBLEM CORRECTED.. HAD TO PUMP THE GAS PEDAL LIGHTLY THEN TURN THE KEY TO GET THE BEAST STARTED.. AND I MEAN A BEAST !.. ROUGH IDLEING ENGINE, NOISEY DIESEL LIKE SOUND FROM THIS POORLY DESIGNED AND ENGINEERED HUNK OF METAL.. A TRUE EMBARRSEMENT FRO THE CHRYSLER ENGINEERS.. I MUST SAY ONE THING..THEY ARE CONSISTENT IN DESIGNING A GOOD LOOKING VEHICLE.. BUT BEAUTY IS ONLY SKIN DEEP.. FOR THIS VEHICLE IS A CONSUMERS NIGHTMARE.. STAY AWAY FROM THESE TRUCKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754299November 9, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHINING NOISE UPON TURNING THE VEHICLE LEFT OR RIGHT AT LOW SPEEDS.. DEALER IN PRINCETON ,NJ SAYS "SIR...THATS NORMAL OPERATING NOISE".. WOW, JUST LIKE PLEADING THE 5TH.. NO COMMENT.. TOOK IT TO ANOTHER DEALER(ONE WHERE IT WAS PURCHASED FROM) THEY RECOGNIZED THE PROBLEM AND SAID IT WAS A COMMON PROBLEM.. THEY REPLACED THE GEAR BOX. SOUND IS COMING FROM THE PRESSURIZED FLUID WITHIN THE STEERING GEAR BOX. IT IS A CONFIRMED DESIGN FLAW. CONGRATULATIONS CHRYSLER.. YOU DID IT AGAIN..THE NEW GEAR BOX IS MUCH QUIETER BUT AFTERA MONTH..THE NOISE IS BACK BUT NOT AS PRONOUNCED. LESSON FOR TODAY.. NOT ALL DEALERS ARE THE SAME IN THEIR SERVICE ABILITY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754301November 9, 2001
SUSPENSION:FRONT
JEEP IS PULLING TO THE RIGHT.. WAS TOLD "ITS THE CROWN IN THE ROAD" BY FIRST DEALER. HAD IT TAKEN TO ANOTHER DEALER.. WAS TOLD THE ALIGNMENT IS OFF. ..SO IT WAS CORRECTED.. STILL DOES IT. THIS IS AN ONGOING PROBLEM.. THESE VEHICLES ABLILITY TO HOLD A STRAIGHT LINE IS LIKE TRYING TO PULL A RABBIT OUT OF A HAT. MAGIC..JUST AN ILLUSION THAT THE DEALER WANTS YOU TO SWALOW UP.. CROWN IN THE ROAD MY ASS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754330November 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I PUT THE VEHICLE IN REVERSE IN A PARKING LOT, WENT BACKWARDS THEN PUT IT IN DRIVE TO GO FORWARD AND IT STILL WENT BACKWARD AND I HIT A TELEPHONE POLE. WHEN I LOOKED DOWN THE GEAR SHIFT WAS IN REVERSE AND NOT IN DRIVE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#898991November 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED/ENGINE RUNNING/ EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT BACKWARD AND HIT A TREE. DAMAGE TO VEHICLE WAS $ 5800.00. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#754224November 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE WAS PARKED IN GARAGE; GOT OUT WITH DOOR OPEN TO PUT MATERIAL IN CAR; VEHICLE SLIPPED INTO REVERSE, BACKING OUT OF GARAGE; DAMAGE TO DRIVER SIDE DOOR, FENDERS AND GARAGE STRUCTURE. SIMILAR REPORTS OF THIS ACCIDENT AS OF 11/01 APPEAR TO BE IN EXCESS OF 60, BASED ON REVIEW OF NHTSA WEB SITE. NEED DETAILS ON WHEN RECALL WILL BE REQUESTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754233November 7, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS ARE WARPED. REQUIRE REPLACEMENT. DEALER AND MANUFACTURER REFUSE ANY RESPONSIBILITY. OWNER MUST PAY FOR ALL REPAIRS. WARRANTY ONLY 12,000MI.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754087November 5, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS WARP. I HAVE REPLACED THEM TWICE AND HAD THEM CUT ONCE, AND IT HAPPENDS EVERY 6,000 MILES OR SO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753923October 31, 2001
VEHICLE SPEED CONTROL:LINKAGES
SINCE MY INITIAL REPORT ON THIS VEHICLES SUDDEN ACCELERATION WE HAVE HAD IT BACK TO THE DEALER FOR REPAIR OR CORRECTION OF THIS CONDITION. DEALER COULD NOT FIND ANY CODES, OR DEFECT. DEALER CLAIMS THAT CHRYSLER KNOWS NOTHING OF THIS PROBLEM EVEN THOUGH YOUR SITE LISTS MANY OTHER INSTANCES OF THE SAME TYPE. THEY COULD OFFER NO HELP TO THE SERVICE DEPARTMENT IN RESOLVING THIS SERIOUS AND POTENTIALLY LIFE THREATENING SITUATION. HOW MANY REPORTS OF THE SAME TYPE HAVE TO BE FILLED BEFORE AN INVESTIGATION OF THIS CONDITION TAKES PLACE?*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#753819October 29, 2001
VEHICLE SPEED CONTROL
WWILE PARKING VEHICLE SUDDENLY ACCELERATED TO REQUIRE BOTH FEET ON BRAKE AND SHIFT TO NUETRAL TO STOP. VEHICLE STRUCK CURBING IN LOT AND UPSET ITS LOCATION. IN TRAFIC THIS COULD HAVE BEEN FATAL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#753729October 26, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HAVE BECOME WARPED AFTER VERY SHORT TIME. FRONT SHIMMIES WHEN BRAKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898007October 19, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARPED OVER ONE DAY USE. CONTACTED DEALER, AND DEALER STATED BRAKES WERE OVERHEATED, AND NOT COVERED UNDER WARRANTY. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898018October 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TRANSMISSION WILL SLIP OUT OF GEAR AND SUDDENLY WILL GO BACK INTO GEAR WITH A JERK. VEHICLE, SOMETIMES WILL NOT GO INTO GEAR AT ALL. THIS HAPPENS INTERMITTENTLY. CONTACTED DEALER, AND DEALER LOOKED AT VEHICLE AND REPLACED REAR END, BUT DID NOT REMEDY THE PROBLEM. PLEASE ADD VIN . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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