Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10722208May 29, 2015
ENGINE, ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAM AND CRANK SENSORS WERE FAULTY. THE SENSORS WERE REPLACED, BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WOULD ALSO STALL DUE TO THE MAIN COMPUTER OVERHEATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE SCREWS TO THE COMPUTER. NO FURTHER INFORMATION WAS AVAILABLE. IN ADDITION, THE FRONT DRIVER SIDE SEAT RAILS MALFUNCTIONED CAUSING THE SEAT TO MOVE WHILE OPERATING THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721034May 22, 2015
AIR BAGS
AIR BAG LIGHT ILLUMINATES AND CHIMES SPORADICALLY. I WAS TOLD BY JEEP MECHANIC, THE CLOCK SPRING NEEDS TO BE REPLACED AT $370.00. THIS DOES NOT SEEM TO BE AN ISOLATED INCIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717552May 20, 2015
EXTERIOR LIGHTING
MY REAR CORNER BRAKE LIGHTS CONSTANTLY HAVE ISSUES EITHER IN THE TAILLIGHT ASSEMBLY OR THE BULB INSTALLATION CONNECTION -- I AM STILL NOT SURE WHERE THE ISSUE IS REALLY. I WILL REPLACE THE BULB AND IN 3 MONTHS OR SO MY BRAKE LIGHT IS OUT ON ONE SIDE THEN A SHORT TIME LATER THE OTHER SIDE. I CAN'T TELL YOU HOW MANY JEEPS I SEE WITH AT LEAST ONE BRAKE LIGHT BEING OUT. ALSO IF MY LIGHTS ARE ON, THEN BOTH REAR BRAKE LIGHTS GO OUT. IF I TURN THE LIGHTS OFF, MAYBE ONLY ONE BRAKE LIGHT WILL NOT WORK. I'VE HAD SEVERAL PEOPLE TELL ME WHEN THEY ARE BEHIND ME THAT I HAVE NO BRAKE LIGHTS, WHICH MEANS IF THEY WERE NOT PAYING ATTENTION THEY WOULD HAVE HIT ME! AND AS WE ALL KNOW, PAYING ATTENTION IS A HUGE ISSUE TODAY WITH SO MANY CELL PHONE DISTRACTIONS. I AM SHOCKED THERE IS NOT A RECALL ON THE GRAND CHEROKEE THAT I CAN FIND ON MY ORIGINAL FACTORY TAIL LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716561May 14, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALTHOUGH NO ACCIDENT YET, I WANTED TO SAY THAT I HAVE NEVER RECEIVED ANY NOTICE FROM FCA ABOUT THE "CUSTOMER SATISFACTION CAMPAIGN" (BECAUSE ALTHOUGH THE GAS TANK HANGS UNDER THE REAR BUMPER, YEAR 2000 WAS NOT INCLUDED IN THE "RECALL" TRAILER HITCH DEAL). I BOUGHT IT NEW AND AM STILL LIVING AT THE SAME ADDRESS. I ALSO WANTED TO NOTE THAT ANOTHER ISSUE WITH THE GC IS THAT THE BRAKE AND TAIL LIGHTS OFTEN STOP WORKING. THE SOCKET GETS SCORCHED AND YOU HAVE TO GO TAKE IT APART, PRY THE CONTACTS UP JUST RIGHT AND PUT ALUMINUM FOIL UNDER THEM (GOOGLE GRAND CHEROKEE BRAKE LIGHTS). THAT WORKS FOR A WHILE, THEN YOU HAVE TO DO IT AGAIN. I'VE BEEN STOPPED TWICE IN 6 MONTHS FOR IT. SOMETIMES THE TAILLIGHT WORKS BUT ACTUALLY GOES OUT WHEN YOU STEP ON THE BRAKE. IN ANY CASE, HAVING A GAS TANK PRONE TO EXPLODING WHEN REAR ENDED ALONG WITH BRAKE LIGHT ISSUES IS NOT A GOOD THING. THE DOOR LOCKS ON THE PASSENGER SIDE ALSO CANNOT BE UNLOCKED EXCEPT FROM INSIDE THE VEHICLE, WHILE THE DRIVERS SIDE HAVE TO BE LOCKED MANUALLY (AGAIN, IT'S ALL OVER GOOGLE. IT'S CALLED THE ANGRY DUCK FOR THE NOISE THE LOCKS MAKE. I HAVE BEEN WAITING FOR NHTSA TO MAKE A OTHER ANNOUNCEMENT ABOUT THIS - THE NEWS WAS THEY WERE GOING TO IN A WEEK OR SO, BUT THAT WAS 3 WEEKS AGO. THANKS [XXX] [XXX]@GMAIL.COM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715631May 11, 2015
UNKNOWN OR OTHER
THE INSTRUMENT CLUSTER IN THE DASH FAILS, ALL WARNING LIGHTS ARE ON, POWER WINDOWS DON'T WORK, AUTO LIGHTS DON'T WORK, HALF OF AC DOESN'T WORK, RADIO DOESN'T WORK, CRUISE CONTROL DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715630May 11, 2015
SEATS
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT DRIVER SIDE SEAT FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712679April 24, 2015
FUEL/PROPULSION SYSTEM
DRIVING ALONG THE ROADWAY AT APPROXIMATELY 45 MPH THE AUTOMOBILE SHUT DOWN (NO GAS-NO IGNITION-NO DASH LIGHTS). I PULLED OF THE ROAD, TRIED TO, BUT WOULD NOT START. AFTER SITTING THERE FOR 45 MINUTES IT STARTED AGAIN. THIS HAS HAPPENED FIVE MORE TIMES SINCE. THE LAST TIME ON I-95 IN A CONSTRUCTION ZONE WITH VERY LIMITED ACCESS TO LEAVE THE HIGHWAY. NO MORE DRIVING ON MAIN ROADS AND HIGHWAYS. CHRYSLER DEALER DIDN'T HAVE ANY KNOWLEDGE OF PROBLEMS LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702949March 31, 2015
VISIBILITY, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL OF THE WINDOWS BECAME INOPERABLE. THE CONTACT MENTIONED THAT ONLY THE DRIVER SIDE DOOR WOULD UNLOCK WITH THE KEY AND ALL OTHER DOORS WOULD UNLOCK MANUALLY ONCE INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701727March 25, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THERE WAS SMOKE COMING FROM THE VEHICLE AND THERE WAS A FIRE IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AND INFORMED THAT THE FAILURE MIGHT BE RELATED TO AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E011000 (FUEL SYSTEM, GASOLINE), 02V104000 (FUEL SYSTEM, GASOLINE) AND 00V195000 (FUEL SYSTEM, GASOLINE). A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10700783March 20, 2015
SEATS
AS I WAS GETTING OFF MY VEHICLE I HEARD A POP COMING FROM AROUND MY SEAT. I DID NOT KNOW WHAT IT WAS AND DID NOT MAKE MUCH OF IT UNTIL THE NEXT TIME I SAT ON THE SEAT. UPON ENTERING AND SEATING ON THE DRIVER'S SEAT I NOTICED THAT THE SEAT WAS NOT EVEN AS IT HAD BEEN IN THE DAY BEFORE. I GOT OFF THE VEHICLE AND THE FRONT RIGHT CORNER OF THE DRIVER'S SEAT HAD DROPPED AND THE SEAT WAS LEANING DOWN TOWARD THIS CORNER. AFTER I INSPECTED UNDER THE SEAT I DETERMINED THAT THIS WAS DUE TO THE FRONT, RIGHT BRACKET CONNECTING THE SEAT TO THE TRACK BREAKING OFF THE TRACK. NOW THE SEAT IS ONLY SUPPORTED BY THREE BRACKETS. I FEEL THAT THIS SHOULD NOT HAVE HAPPENED TO MY VEHICLE GIVEN ITS AGE, MILEAGE AND MY HEIGHT AND WEIGHT. I THICK THAT THIS POTENTIAL VERY UNSAFE IN THE EVENT OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694654March 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE RELATED TO THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691877March 3, 2015
EXTERIOR LIGHTING
I HAVE HAD TO REPLACE MY RIGHT SIDE BRAKE LIGHT ASSEMBLY FOUR TIMES. FOR SOME REASON, IT CONTINUES TO GO BAD. THIS IS GETTING REALLY EXPENSIVE AND INCONVENIENT, AS I CONTINUE TO GET STOPPED BY THE POLICE FOR THIS PROBLEM. I'VE BEEN TOLD THAT THIS HAS BEEN AN ISSUE WITH MANY OF THESE TRUCKS. I HAVE HAD THIS TRUCK FOR FOUR YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689803February 22, 2015
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
ENGINE SHUTS OFF WHILE DRIVING. VERY DANGEROUS TO SHIFT TO NEUTRAL, WHILE ROLLING, AND TRY TO RESTART WITH KEY. MUST COME TO A COMPLETE STOP AND SHIFT TO PARK TO RESTART. NOT SO BAD IF YOU CAN GET TO THE SIDE OF THE ROAD FIRST, TERRIBLE IF YOU HAVE TO STOP IN THE TRAVEL LANES TO RESTART CAR. SOMETIMES IT TAKES UP TO 30 MINUTES TO GET VEHICLE STARTED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682100February 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682126February 9, 2015
ENGINE
WIFE WAS DRIVING HOME AT NIGHT,WAS ON A FAIRLY STRAIGHT SECTION OF ROAD. ENGINE QUIT RUNNING WITH NO WARNING, LIGHTS DIMMED. A COUPLE SECONDS LATER ENGINE RESTARTED, AND SHE CAME ON HOME. HAVE NOT TRIED TO DRIVE IT SINCE, BEEN PARKED IN THE GARAGE. WE HAVE OWNED THIS VEHICLE SINCE NEW, LEASED AT FIRST, THEN BOUGHT IT. CONCERNED ABOUT THIS, HAVING HEARD OF ENGINES SHUTTING OFF IN OTHER VEHICLES CAUSING CRASHES AND DEATH OR INJURY. WE HAVE NOT TAKEN THE VEHICLE TO BE CHECKED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680745February 2, 2015
ELECTRICAL SYSTEM, ENGINE, STEERING
I OWN A 2000 JEEP GRAND CHEROKEE AND WHILE DRIVING IT THE CAR STOP SUDDENLY WITHOUT ANY NOTICE. CAR WAS UNABLE TO START AGAIN. TOOK CAR TO A LOCAL DEALER AND THEY SAID IT WAS THE MEMORY THAT NEEDED TO BE REPLACED. COST FOR THE MEMORY REPLACEMENT $1000, 2 MONTHS LATER, JEEP STOP AGAIN WITHOUT ANY WARNING. HAVE NOT BEEN ABLE TO FIX IT BECAUSE MECHANIC CANNOT LOCATE THE PROBLEM THAT MAKING THE CAR NOT TURN ON. CHANGED BATTERIES, BRAKES, FUEL PUMP ETC. DON'T KNOW WHAT TO DO ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680398February 1, 2015
AIR BAGS
AIR BAG LIGHT GOES ON AND OFF CONSTANTLY WITH CHIMING. WILL NOT STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672015January 12, 2015
SEATS
BOUGHT THIS AUTOMOBILE USED. A COUPLE OF DAYS LATER WE NOTICED THE DRIVERS SEAT TRACK HAD SEPARATED IN TWO PLACES ON EACH SIDE OF THE SEAT. THE SEAT WAS LITERALLY BEING HELD TO THE TRACK WITH BAILING WIRE THAT THE PREVIOUS OWNER HAD RIGGED. WE REMOVED THE WIRE AND USED A CUSHION SPRING TO HOLD THE SEAT TO THE TRACK. NOTE: THE METAL BRACKETS ON BOTH SIDES OF THE SEAT HAD SIMPLY FATIGUED AND SPLIT IN TWO. I CALLED OUR LOCAL JEEP/CHRYSLER DEALER AND HE GAVE ME THE NATIONAL NUMBER FOR JEEP CUSTOMER SERVICE. AFTER SPEAKING WITH THE REP, NOTHING COULD BE DONE SINCE THERE HAD NOT BEEN A RECALL NOTICE ON THIS ITEM. I CHECKED THE INTERNET AND FOUND THAT THIS WAS A COMMON COMPLAINT FOR THIS YEAR OF GRAND CHEROKEE. I FEEL VERY STRONGLY THAT THIS CONDITION IS VERY DANGEROUS AND CHRYSLER/JEEP SHOULD RECALL THE DRIVERS SIDE SEAT TRACK FOR THESE YEARS (1999-2004) GRAND CHEROKEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664655December 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662430December 5, 2014
ENGINE
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee