Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#895150August 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED AND RUNNING INSIDE GARAGE. CONSUMER WAS ATTACHING A BOAT TO VEHICLE, AND HE WAS ON A HILL. VEHICLE JUMPED INTO REVERSE, AND BACKED OUT OF GARAGE WITH BOAT, AND PINNED CONSUMER DOWN. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#562658August 23, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT, TIRES, EQUIPMENT:OTHER:LABELS, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER IS UNABLE TO CONTROL VEHICLE WHILE DRIVING, THE STEERING WHEEL PULSATES WHEN BRAKING, CONSUMER WAS INFORMED THAT THE PROBLEM IS WITH PREMATURE WARPAGE OF ROTORS IN WHICH DEALER IS AWARE OF AND IS WILLING TO TURN CONSUMERS ROTORS FREE OF CHARGE OR PURCHASE TWO NEW ROTORS AT CONSUMERS EXPENSE, HOWEVER CONSUMER WAS INFORMED THAT TURNING OF THE ROTORS WOULD NOT LAST AND THE PROBLEM WOULD REOCCUR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562653August 23, 2001
VEHICLE SPEED CONTROL
CONSUMER STATES WHEN HE STEPPED ON THE BRAKE TO SHIFT INTO REVERSE THE MOTOR BEGAN TO ROAR AND THE VEHICLE LURCHED BACKWARD NO MATTER HOW HARD THE BRAKE WAS PRESSED, CONSUMER IMMEDIATELY PULLED THE SHIFT DOWNWARD AND THE VEHICLE LURCHED FOWARD WITH THE MOTOR STILL ROARING AND HIS FOOT STILL PRESSING ON THE BRAKE, AFTER TRAVELING ABOUT TWENTY FEET THE MOTOR REVERTED TO IDLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895021August 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IDLING, GEAR SHIFTER JUMPED FROM PARK TO REVERSE. DEALER HAS BEEN CONTACTED.*AK *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#562638August 22, 2001
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
CONSUMER STATES THAT WHEN PRESSING THE BRAKE PEDAL HARD IT GOES DOWN BELOW THE LEVEL OF THE GAS PEDAL, IF HIS FOOT IS NOT POSITIONED PERFECTLY, HE HITS BOTH THE BRAKE PEDAL AND ACCELERATOR CAUSING UNWANTED ACCELERATION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785468August 22, 2001
STRUCTURE:BODY:DOOR
UPON ENTERING THE VEHICLE AND CLOSING THE DOOR THE CONSUMER USES THE POWER LOCKS TO LOCK THE DOORS, WHETHER THE VEHICLE IS IN PARK OR DRIVE, BOTH THE DRIVER AND PASSENGER DOOR UNLOCK AUTOMATICALLY BY SIMPLY PULLING ON THE INSIDE DOOR HANDLES, THE CONSUMER BELIEVES THIS IS A SAFETY HAZARD. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785463August 21, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
A 10 INCH PIECE OF THE LEFT REAR BRAKE ROTOR BROKE OFF AND LODGED BETWEEN THE BRAKE ASSEMBLY AND THE MAG WHEEL, THIS CAUSED THE LEFT REAR WHEEL TO STOP TURNING AND CAUSED THE VEHICLE TO SKID AND SWERVE THROUGH A NEIGHBORS FENCE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894794August 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, ELECTRICAL SYSTEM:WIRING
WHILE MOTOR WAS STILL RUNNING CONSUMER GOT OUT AND OPENED GATE. VEHICLE STARTED MOVING IN REVERSE WHILE IN PARK.CONSUMER SHIFTED TO DRIVE AND VEHICLE WAS STILL MOVING IN REVERSE. THEN, SHIFTED VEHICLE INTO PARK WITH FOOT ON BRAKE, CUT VEHICLE OFF TWICE, AND IT KEPT GOING IN REVERSE. SECOND TIME, UPON STARTING VEHICLE, IT WOULDN'T START UP. HAD TO BE TOWED TO DEALER. TOW TRUCK DRIVER POINTED OUT THAT ELECTRICAL WIRES WERE BURNED, AND PLUG BENEATH WHEN IT WAS TOWED FIRST TIME, WAS GONE. VEHICLE AT DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750729August 18, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE ENGINE WAS IDLING AND THE VEHICLE WAS IN PARK IN THE OWNERS GARAGE. THE DRIVER EXITED THE CAR LEAVING THE CAR DOOR OPEN. THE VEHICLE JUMPED FROM PARK TO REVERSE AND ROLLED BACKWARDS OUT OF THE GARAGE. THE OPEN CAR DOOR FIRST HIT THE DRIVER KNOCKING THE DRIVER TO THE FLOOR, THE THE DOOR HIT THE FRONT EDGE OF THE GARAGE BENDING THE CAR DOOR BACKWARD AND PUSHING THE DOOR INTO THE VEHICLES' LEFT FRONT QUARTER PANEL.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#750521August 15, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
JEEP GRAND CHEROKEEE PROBLEM. CAR SLIPPED FROM PARK INTO REVERSE, SMASHED INTO CAR BEHIND ME ON THE STREET. I'D PULLED OVER TO PUT IT INTO PARK TO GET SOMETHING OUT OF THE BACKSEAT...ENGINE WAS RUNNING. I WAS AT CURB. GOT OUT, LEFT DRIVER DOOR OPEN, IT HIT ME, COULDN'T GET BACK INTO CAR TO STOP ANY OF THIS FROM HAPPENING, HAD TO LET IT GO BACK AND HIT A PARKED CAR.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750476August 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I WAS PARKED OUTSIDE OF A STORE, AND GOT OUT TO TAKE SOMETHING OUT OF THE BACK SEAT.WHEN MY TRUCK WENT INTO REVERSE AND HIT A CONCRETE BEAM. I DONT KNOW HOW BUT I HAD TIME TO GET OUT WALK TO THE BACK OPEN THE DOOR GET THE ARTICALES AND REMOVE THEM BEFORE IT POPED INTO REVERSE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#894190August 13, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A 30-40 MPH FRONTAL COLLISION IN WHICH DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANNY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750369August 13, 2001
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE FAILED IN FAIRBORN, OHIO. THE VEHICLE WAS TOWED TO TWO DIFFERENT JEEP GARAGES PRIOR TO BEING DIAGNOSED AS A FAILURE OF THE CAM SENSOR GEARS. THE TECH ASSIGNED TO EVALULATE THE PROBLEM INDICATED THIS IS THE SECOND FAILURE OF THIS TYPE HE HAS SEEN IN TWO WEEKS. THIS FAILURE CAUSES YOU TO LOSE ALL ENGINE POWER, IE POWER STEERING AND POWER BRAKING!. THE DEALERSHIP ALSO INDICATED THAT THE PARTS NEEDED FOR THIS REPAIR ARE ON A "NATIONAL BACKORDER" AND IT COULD TAKE 1 WEEK OR MORE TO OBTAIN THE REPAIR PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894001August 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WENT BAD. VEHICLE WOULD VIBRATE WHEN BRAKES APPLIED. NO PROBLEM WITH STOPPING IF PRESSING HARD ENOUGH. TOOK TO DEALERSHIP, AND MECHANIC INDICATED ROTORS NEEDED TO BE REPLACED AFTER TEST DRIVING VEHICLE & FELT THE VIBRATION.*AK THE VEHICLE IS DRIVEN EXTENSIVELY ON THE EXPRESSWAY WHERE BRAKES ARE USED VERY LITTLE, THE CONSUMER FEEL THE ROTORS SHOULD NOT HAVE TO BE REPLACED AFTER ONLY 8 MONTHS OF USE, THERE IS STILL A NOISE COMING FROM UNDER THE CAR THAT WAS NOT FIXED WHEN THE ROTORS WERE RELACED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893536August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE VEHICLE IS IN OPERATION TRANSMISSION IS CAUSING VEHICLE TO JERK BY JUMPING INTO A LOWER GEAR. DEALERSHIP HAS EXAMINED VEHICLE AND CANNOT REPRODUCE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893548August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, AND IT SUDDENLY WENT BACKWARD, AND RAN INTO A BOAT TRAILER THAT WAS RIGHT BEHIND IT. DAMAGE TO VEHICLE WAS $ 540.00, NO INJURIES.*AK *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749815August 4, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HAD TO BE RESURFACED BECAUSE CAR WOULD SHAKE READY BAD WHEN BRAKING AT ANY SPEED STEERING WHEEL WOULD ALSO SHAKE REALLY BAD DURING BRAKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749853August 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
HEAVY TRAFFIC, STOP AND GO FOR APPROX 2 HRS, SHIFT LEVER SPONTANEOUSLY POPPED OUT OF DRIVE INTO REVERSE THEN IMMEDIATELY WENT BACK INTO THE DRIVE POSITION. THIS WHILE HAVING FOOT ON BRAKES. THIS CAUSED US TO COLLIDE WITH VEHICLE IN FRONT OF US. DAMAGE TO BOTH VEHICLES RESULTED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749763August 3, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THIS WILL BE THE THIRD TIME IN 30 DAYS I HAVE BROUGHT MY CAR IN FOR REPAIR ON THE TRANSMISSION. THE ENGINE LIGHT COMES ON AND THE OUTSIDE TEMP. GAUGE SAYS IT'S 125 DEGREES OUTSIDE WHEN IT IS 84 DEGREES. I PRESS MY FOOT ON THE PEDAL AND IT HESITATES AND SLOWLY DRIVES UNTIL THE GEAR KICKS IN AND THEN JUMPS FORWARD. FIRST THEY THOUGHT IT WAS THE TRANSMISSION COLNOID, THEN THEY THOUGHT IT WAS THE MODULE UNIT NOW THEY SAY IT'S ELECTRICAL. WHEN PRESSING THE BRAKE, I FEEL A CLICKING ON MY FOOT THAT HAPPENS FREQUENTLY THEN GOES AWAY. THE DEALERSHIP WHERE IT'S BEING SERVICED IS NOT SURE WHAT THE PROBLEM IS AND IT'S TAKING A VERY LONG TIME TO RECTIFY THE SITUATION. I AM A PREVIOUS GRAND CHEROKEE OWNER AND HAD CONSISTANT PROBLEMS WITH THE ROTORS AND THAT ONE. I AM NOW UNSURE OF MY SAFETY AND THE RELIABILITY OF THIS VEHICLE. I HAVE ALREADY CONSULTED AN ATTORNEY AND CAN ONLY HOPE THAT IT DOESN'T NEED TO COME TO THAT. WHAT CAN I DO TO RECTIFY THIS SITUATION ?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749769August 3, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WIRING PROBLEM CAUSING MULTIPLE SHORTAGES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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