Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#565397June 11, 2002
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THE VEHICLE HAS EXPERIENCED PERIODIC ELECTRICAL PROBLEMS, ABOUT 3 WEEKS AFTER PICKING UP THE VEHICLE, THE RADIO STOPPED WORKING AND THE AIR CONDITIONER WENT FROM COLD AIR TO AMBIENT AIR TEMPERATURE, ABOUT 15 MINUTES AFTER HITTING SEVERAL BUMPS BOTH WERE WORKING AGAIN, THIS IS SINCE HAPPENED 3 TIMES, ON THE LAST OCCASION, CONSUMER HAD PULLED INTO THE DRIVEWAY WITH HIS FOOT ON THE BRAKE WHEN ALL OF A SUDDEN THE VEHICLE LUNGED FOWARD WITHOUT THE ACCELERATOR BEING PUSHED AND STRUCK THE GARAGE DOOR, CONSUMER BELIEVES THERE IS A SERIOUS PROBLEM WITHIN THE ELECTRICAL SYSTEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762769June 7, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN I WENT TO START THE VEHICLE I STEPPED ON THE BRAKE PEDAL THE PEDAL WENT CLEAR TO THE FLOOR. I STARTED THE CAR AND STEPPED ON THE BRAKE AGAIN TO SHIFT THE BRAKE PEDAL AGAIN WENT TO THE FLOOR. I PUMPED THE BRAKES AND THE PRESSURE CAME UP. I TOOK THE CAR TO THE DEALER, AND THEY SAID THEY COULD NOT FIND ANY CODES TO INDICATE WHAT HAPPENED. THE BRAKES DO PULSE SOMETIMES WHEN YOU STEP ON THEM. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011149June 5, 2002
INTERIOR LIGHTING, ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING AT NIGHT OR DAY,DASHBOARD LIGHTS GO OUT/ LOSES POWER IN VEHICLE/ UNABLE TO WIND WINDOW DOWN/ OPEN DOORS, AND HEADLIGHTS GO OUT. DEALER CONTACTED, CANNOT FIX PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762681June 5, 2002
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
AS A RESULT OF A KINK IN PRESSURE LINE HOSE OF POWER STEERING, VEHICLE WAS VERY DIFFICULT TO STEER IN THE MIDDLE OF A TURN DRIVING ON THE HIGHWAY. LATER, IN DRIVEWAY, WAS NOT ABLE TO STEER VEHICLE AT ALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010919June 3, 2002
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING 40 MPH AND WITHOUT WARNING VEHICLE WILL VIBRATE VIOLENTLY. DEALER HAS BEEN NOTIFIED, AND HAS ALSO REPAIRED VEHICLE 3 DIFFERENT TIMES. HOWEVER, VEHICLE IS OUT OF WARRANTY.*AKDEALER WANTED CONSUMER TO HAVE AFTER MARKET PARTS PUT ON AT CONSUMERS EXPENSE. EVERY TIME VEHICLE HAS BEEN IN FOR REPAIR, THE MECHANIC CLAIMS THEY FOUND THE PROBLEM BUT THE VEHICLE STILL VIBRATES. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010722May 30, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT WHEN APPLYING THE BRAKES THE VEHICLE WILL START TO SHAKE, THE STOPPING DISTANCE HAS INCREASED ALSO. CONTACTED DEALER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010673May 29, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES AT 30-40 MPH VEHICLE PULSATED, AT HIGHER SPEEDS VEHICLE BEGAN TO SHAKE. DEALER DETERMINED THAT FRONT ROTORS AND CALIPERS NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010253May 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS ARE WEARING OUT EXCESSIVELY. DEALER WANTS TO TURN THEM INSTEAD OF REPLACING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010104May 20, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE DRIVING 45 MPH VEHICLE SHIFTED FROM DRIVE TO NEUTRAL, VEHICLE STILL AT DEALER AT THIS TIME.*AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009698May 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING ON HIGHWAY VEHICLE STALLS WITHOUT PRIOR WARNING, AND WILL NOT RESTART. DEALERSHIP IS AWARE OF PROBLEM.*AK TRANSMISSION WAS HARD TO SHIFT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009142May 3, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WERE COMPLETELY WORN OUT. TOOK VEHICLE TO THE DEALER, AND DEALER STATED THAT IT WAS A DESIGN PROBLEM. ROTORS WARPED, AND THE VEHICLE SHIMMIED, AND SHAKEED VERY BADLY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008796May 2, 2002
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SERVICE BRAKES, HYDRAULIC
THE VEHICLE IS "HOPPING" UP TO STOP SIGNS/STOP LIGHTS. THE STEERING WHEEL SHUDDERS WHEN APPLYING BRAKES AT 50-60 MPH. THE DIFFERENTIAL WAS FAULTY FROM DAY "ONE", AND HAS BEEN DISASSEMBLED AND REASSEMBLED/ PARTS REPLACED UP TO FOUR TIMES. IT WILL BE FINE FOR AWHILE THEN THE WHINNYING/WHISTLING/GROANING PROGRESSIVELY GETS WORSE UNTIL I FEAR FOR MY SAFETY AND TAKE IT BACK TO THE DEALER FOR REPAIR AGAIN. I BELIEVE THIS REPAIR IS FAULTY FROM THE FACTORY. *TS *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****761448
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008942May 1, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, AIR:DISC:ROTOR
THE ROTORS BECAME WARPED CAUSING VEHICLE TO WOBBLE AND STEERING WHEEL TO SHAKE WHERE CONSUMER CAN NOT HOLD STEERING WHEEL. DEALER CONTACTED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761409May 1, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
JUST BEFORE 10,000 MILES, THE BRAKES STARTED TO SHUDDER WITH EVERY BRAKING MOTION. IT STEADILY GOT WORSE. I CHECKED A FEW WEBSITES, CALLED CHRYSLER AND DISCOVERED THE PROBLEM WAS NO DOUBT THE ROTORS ON THE ANTI-LOCK BRAKING SYSTEM. THE CHRYSLER PHONE REP ALL BUT ADMITTED THAT THEY HAD HEARD OF THIS IN OTHER YEARS OF GRAND CHEROKEES AND THE WEBSITES CONFIRMED THAT. I TOOK IT IN ON FEBRUARY 15, 2002, TO THE DEALER. THEY CONFIRMED THAT THE ROTORS WERE BAD AND REPLACED THEM. THEY DID NOT CHARGE ME BECAUSE I HAD JUST HIT 10,000 MILES, BUT INDICATED THAT THE WARRANTY WOULD NOT COVER FUTURE SUCH FAILURES. FROM MY WEBSITE READING, I LEARNED THAT A RECURRENCE WAS HIGHLY LIKELY. WITHIN THE LAST TEN DAYS, I HAVE NOTICED THE SHUDDERING OF THE BRAKES COMING BACK -- AS BEFORE, I EXPECT IT WILL GET WORSE AND I WILL NEED ANOTHER ROTORS REPLACEMENT. I AM NOW AT 12,488 MILES SO THESE ROTORS ARE FAILING FAST. IT SEEMS A SAFETY ISSUE BECAUSE I AM NOT SURE IF THE BRAKES WILL HOLD PARTICULARLY AT HIGHER SPEEDS, IT'S VERY DISCONCERTING TO HAVE THE VEHICLE SHAKE AS YOU BRAKE. I HAVE DRIVEN FOR THIRTY YEARS, HAD SEVERAL NEW CARS AND NEVER HAD A PROBLEM LIKE THIS BEFORE EVER. I DO NOT RIDE MY BRAKES, HAVE A PERFECT DRIVING RECORD, AND KNOW FROM THE WEBSITES THAT THIS IS A REAL PROBLEM WITH GRAND CHEROKEES OF MORE RECENT VINTAGE. I ANTICIPATE THE DEALER WILL TELL ME I HAVE TO PAY NEXT TIME, AND I FEEL THIS WOULD BE WRONG. NOT ONLY SHOULD THE WARRANTY COVER IT, BUT CHRYSLER SHOULD FESS UP THAT THERE IS A BRAKE ROTOR DEFECT AND FIX IT. I DO NOT RELISH THE THOUGHT OF HAVING THIS HAPPEN OVER AND OVER AGAIN, AND IT DEFINITELY IS A HUGE NEGATIVE WHILE DRIVING - THE BRAKES SEEM LIKE THEY COULD FAIL. MY LONG PHONE CONVERSATION WITH THE CHRYSLER REP IN FEBRUARY LED ME TO BELIEVE THAT CHRSYLER WOULD ACT ON THIS. SO FAR, NO NEWS. I WOULD LIKE TO HAVE THE PROBLEM FIXED ONCE AND FOR ALL. THANK YOU.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008856April 30, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN COMING TO A STOP VEHICLE WOULD WOBBLE. HEARD A SQUEALING NOISE IN BRAKES. TOOK VEHICLE TO DEALER, AND DEALER INDICATED ROTORS WERE WARPED. *AK CONSUMER STATES THE BRAKES WOULD GRAB AND THE FRONT END WAS SHAKING BADLY, THERE IS A STEERING SCUFF WHEN THE STEERING COLUMN IS TURNED AND THERE IS A SEPARATION ON THE FLOOR BOARD BETWEEN THE FLOOR AND THE WALL ON THE FLOOR, AT TIMES CONSUMER CAN SEE TO THE GROUND, THE DEALER STATED THAT THE GAP IS NORMAL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008238April 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES VEHICLE WILL SHAKE UNTIL IT COMES TO A COMPLETE STOP. WHICH IS CAUSED BY A DEFECT IN THE FRONT ROTOR AND BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761027April 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760909April 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE VEHICLE IS LESS THAN A YEAR OLD WITH 19,000 MILES AND MY FRONT ROTORS ARE WARPED. I'M EXPERIENCING SEVERE PULSATING IN THE STEERING WHEEL UPON BRAKING AT ANY SPEED. DEALER TELLS ME THE WARRENTY IS ONLY GOOD FOR 1YR OR 12,000 MILES. THEY SUGGEST I HAVE THEM CUT AT MY COST. ALL OF THE MILES ARE HIGHWAY MILES AND THE BRAKE SYSTEM HAS NOT BEEN ABUSED IN ANY WAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008827April 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEALER SAID ROTORS WOULD WARP AT 24000 MILES AND WOULD NOT BE COVER UNDER WARRANTY. *TS *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***760849
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007937April 18, 2002
AIR BAGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATES VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 40-45 MPH. UPON IMPACT THE AIR BAGS DID NOT DEPLOY CAUSING MINOR INJURIES TO DRIVER. THE MANUFACTURER HAS BEEN CONTACTED. NLM CONUSMER STATES THAT THE ABS BRAKES ALSO FAILED. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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