Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10001651December 30, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING, THE ELECTRONIC SYSTEM SHUT DOWN CAUSING VEHICLE TO STOP IN MOVING TRAFFIC. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000271December 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS RUNNING, IN THE PARK POSITION, NO DRIVER IN DRIVER'S SEAT, ACCELLERATED IN REVERSE STRIKING VEHICLE WHICH WAS PARALLEL PARKED BEHIND VEHICLE, CATAPULTED FORWARD, STRIKING VEHICLE PARALLELED PARKED IN FRONT OF VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10006534December 17, 2002
ENGINE AND ENGINE COOLING:ENGINE
ENGINE REPLACEMENT DONE, NEW ENGINE BLOWN NOW. THIS VEHICLE DRIVEN IN NORMAL FASHION. HIGHER MILEAGE THAN NORMAL DUE TO TRAVELING 64 MILES EACH WAY TO AND FROM WORK EACH DAY. OIL PRESSURE DROPS TO ZERO. ENGINE KNOCKS SO LOUD SOUNDS AS IF IT WILL BLOW ANY SECOND. THEREFORE, IT IS NOT DRIVABLE. LOW COOLANT LIGHT COMES ON EVERY DAY. WE HAVE SPENT A FORTUNE IN ANTIFREEZE AND IT'S NOT EVEN WINTER YET. WHEN PUT IN 4-WHEEL DRIVE WHEELS POP AND CRACK. THEN SOUND AS IF SOMETHING MAJOR HAS BROKEN. PAY OFF ON THIS PIECE OF CRAP IS $31,078.31. THE LEMON LAW DOES NOT APPLY BECAUSE IT DID NOT HAVE PROBLEM UNTIL AFTER 18000 MILES. IS THERE NOTHING I CAN DO. DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS-------------770766. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000098December 13, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS HAVE WARPED, CAUSING DEMINISHED STOPPING DISTANCE, AND CONTROL OF VEHICLE DURING BRAKING (STEERING WHEEL SHUDDERS). DEALER WILL NOT COVER UNDER WARRANTY, EVEN THOUGH WE PURCHASED AN EXTENDED WARRANTY UP TO 96000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022563November 12, 2002
SUSPENSION:FRONT
WHEN VEHICLE EXCEEDS SPEED OF 30/35MPH AND BRAKES ARE APPLIED THE FRONT END AND STEERING WHEEL SHAKES SEVERELY. PLEASE PROVIDE MORE DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769492November 9, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE ROTORS ON THE FRONT WARP AND WE HAVE THEM RE-SURFACED AND THEY END UP WARPED AGAIN IN A MONTH OR TWO. AFTER CONTACTING THE DEALER, I WAS INFORMED OF A KIT TO REDUCE THE PRESSURE EXERTED ON THE ROTOR BUT THEY WANT THE CUSTOMER TO PAY FOR THE KIT. SO IF THEY HAVE A KIT TO CORRECT THIS PROBLEM THEY KNOW THEY HAVE A PROBLEM. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769356November 6, 2002
SEATS
WIFE NOTICED UNUSUAL MOVEMENT IN DRIVER'S SEAT WHILE OPERATING VEHICLE. WE TOOK VEHICLE TO DEALER FOR INSPECTION THINKING THAT PROBLEM WAS LOOSE BOLT. DEALER REPORTS THAT SEAT TRACK IS COMPLETELY BROKEN. PROBLEM SEEMS TO INDICATE DESIGN FLAW SINCE VEHICLE HAS NEVER BEEN INVOLVED IN A CRASH OR EXTREME DRIVING. INTERNET DISCUSSION BOARDS INDICATE OTHER OWNERS OF SAME VEHICLE EXPERIENCING SIMILAR PROBLEMS. I SENT A LETTER TO JEEP ON 11/6/02 REQUESTING INVESTIGATION INTO TRACK FAILURE AND AM HAPPY TO PROVIDE A COPY AT YOUR AGENCY'S REQUEST. COST TO REPAIR IS APPROXIMATELY $600 (PARTS & LABOR). THANKS FOR YOUR HELP. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022185November 5, 2002
SERVICE BRAKES, HYDRAULIC
WHEN DRIVING AT 50 MPH, CONSUMER STATES IF YOU APPLY THE BRAKES THE STEERING WHEEL SHAKES VIOLENTLY. THIS IS CAUSING CONSUMER TO LOOSE CONTROL. CONSUMER WAS TOLD BY A MECHANIC THAT THE PROBLEM IS WITH THE FRONT BRAKE ROTORS AND CALIPERS. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768973October 27, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WILL EITHER NOT ENGAGE TRANSMISSION AFTER SHIFTING (FOR ABOUT 10 SECONDS) OR LESS COMMONLY WILL SUDDENLY ACCELERATE ON ITS OWN WHEN PUT IN REVERSE REQUIRING HARD PRESSURE OF THE BRAKES TO STOP THE VEHICLE. BOTH EVENTS ARE PROBABLY RELATED BUT DEALER/CHRYSLER STATE THEY CAN NOT DUPLICATE THE PROBLEM. I FIND THIS TO BE A DANGEROUS, LIFE THREATENING DEFECT AND I BELIEVE IT OCCURS TO OTHER JEEP AS WELL. I WILL BE GOING THROUGH ARBITRATION THEN THROUGH THE COURTS PURSUING MY RIGHTS UNDER THE LEMON LAW. I WORRY MORE ABOUT OTHERS WHO MAY HAVE DEFECTIVE VEHICLES AND DON'T TAKE THE INITIATIVE TO PROTECT THEMSELVES. I HOPE NHTSA CAN INVESTIGATE THIS FURTHER. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768723October 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
AT 35,350 MILES, EXPERIENCING A STRONG VIBRATION WHEN BRAKING AT HIGHWAY SPEEDS. ALSO HEARING EXCESSIVE SQUEAKING FROM BRAKES AT LOW SPEEDS. FRONT ROTORS NEED REPLACEMENT, BUT ONLY COVERED UNDER WARANTY FOR 1YR/12000MI. IF NOT REPLACED, RISKING FURTHER DETERIORATION OF BRAKING SYSTEM, HOWEVER DAIMLER CHRYSLER HAS ISSUED NO RECALL ON THE SYSTEM. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020954October 16, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, WHEELS, STRUCTURE:FRAME AND MEMBERS
CONSUMER STATES THAT THE ROTORS WORE OUT. DEALER NOTIFIED REPAIRED AND REPLACED 8 MONTHS LATER PROBLEM REOCCURRED. CAUSING THE VEHICLE TO SHAKE. MR THE CONSUMER ALSO STATED THAT THE VEHICLE WOULD VIBRATE VIOLENTLY WHENEVER BRAKES WERE APPLIED-NEW ROTORS INSTALLED, WHICH WERE SUPPOSE TO FIX THE PROBLEM, AND A YEAR LATER THE PROBLEM HAPPENED AGAIN, MORE SEVERELY. THERE'S A SHIMMY IN THE FRONT WHEELS WHEN BRAKING-PER INVOICE. DIFFERENT SPECIALISTS HAVE RAISED THE ISSUE AND TRYING TO GET TO THE ROOT OF THE FRAME OUT OF ALIGNMENT. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007476October 10, 2002
ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VEHICLE SPEED CONTROL:CRUISE CONTROL
LOOSING APPROXIMATELY 1 GALLON OF ANTIFREEZE PER 1000 MILES. DEALER REPAIRS NUMBER OF TIMES STARTING FROM PURCHASE AT 19,000 MILES (WAS TOLD TO AY $268 BY CUSTOMER SERVICE TO REPLACE RADIATOR WHEN FINALLY DIAGNOSED AT 40,000 MILES TO GET VEHICLE BACK EVEN THOUGH IT WAS UNDER WARRANTY AND VEHICLE IS STILL LOSING SAME AMOUNT OF COOLANT)/ LOW OIL PRESSURE WAS FINALLY CORRECTED BY REPLACING UNDERSIZED CAM...DIDN'T REPLACE LIFTERS, ETC... INCORRECT PROCEDURE BECAUSE THEY WEAR TOGETHER/ A/C AND CRUISE FIXED BY ZIP TYING A LARGE VACUUM RESEVOIR BOTTLE TO A/C LINE/TRANSMISSION SHIFT POORLY. PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768322
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768067October 3, 2002
STEERING:RACK AND PINION
UPON MAKING A SLOW LEFT TURN (CUL DE DAC) A MEATAN GRINDING CAN BE HEARD. TOOK TO DEALER 4 TIMES. NO RESOLUTION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020143October 3, 2002
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE FOUR WHEEL DRIVE WILL NOT DISENGAGE AND THE CONSUMER CAN ONLY DRIVE 35MPH AND UNDER. DEALER NOTIFIED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020016October 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES THAT THE VEHICLE WOULD VIBRATE AND PULLED TO THE LEFT WHEN BRAKES ARE APPLIED AT 30 OR MORE MPH. DEALER NOTIFIED AND INFORMED THAT THE FRONT ROTORS AND THE CALIPERS HAVE TO BE REPLACE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019685September 27, 2002
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES THAT THE BRAKES ON THE VEHICLE ARE NOT WORKING PROPERLY.CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767546September 21, 2002
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
REAR DIFFERENTIAL LEAKING, CAUSING LOUD CLUNKING NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767449September 20, 2002
POWER TRAIN:AXLE ASSEMBLY
NO SUMNMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766944September 10, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018255September 9, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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