Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10020090May 19, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE VEHICLE SHIFTED INTO REVERSE. THE TRANSMISSION HAD TO BE REPLACED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017611April 28, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
THE DEALERSHIP REFUSED TO PERFORM THE RECALL FOR THE DEBRIS IN THE MANIFOLD 02 V 104 000 IN A REASONABLE TIME FRAME. THE DEALERSHIP INDICATED THERE WASN'T ANY RISK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016391April 23, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WITH LESS THAN 12000 MILES THE STEERING WHEEL AND FRONT END WOULD SHAKE UPON APPLYING PRESSURE TO THE BRAKES. THE JEEP WAS TAKEN IN AND "ROTORS WERE ADJUSTED." THIS TOOK CARE OF THE PROBLEM UNTIL APPROXIMATELY 48000 MILES WHERE THE DEALER REPORTED AN "ENGINEERING DEFECT" WITH THE BRAKE SYSTEM AND THAT A TEMPORARY FIX FOR $129.00 COULD BE DONE, BUT THEY SAID I WOULD BE BACK IN AFTER 10,000 MILES SO I FELT I HAD NO CHOICE BUT TO HAVE THEM INSTALL THE NEW CALIPER, BRAKE AND ROTOR SYSTEM FOR A COST TO ME OF $420.00. THE BRAKE PADS WERE NOT WORN AND THESE MILES WERE HIGHWAY MILES. THIS CALIPER/ROTOR SYSTEM SHOULD BE RECALLED DUE TO THE DESIGN DEFECT AND NOT CHARGED TO THE CONSUMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017394April 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED WITHOUT WARNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016078April 17, 2003
SERVICE BRAKES, HYDRAULIC
THE STEERING WHEEL SHOOK WHEN THE BRAKES WERE APPLIED. THE DEALER WAS NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014295April 12, 2003
SERVICE BRAKES, HYDRAULIC
VEHICLE VIBRATES WHEN BRAKES ARE APPLIED. I TOOK THE CAR TO THE DEALER 5 TIMES ALREADY. DEALER HAS RESURFACED FRONT ROTORS 3 TIMES ALREADY (8000 MILES, 15500 MILES AND 16500 MILES) AND REPLACED FRONT BRAKE ROTORS AND CALIPERS WITH 29500 MILES. AFTER ALL THIS REPAIRS, PROBLEMS STILL PERSIST AND NOW VEHICLE IS WITH THE DEALER AGAIN (43000 MILES) BUT DEALER ALREADY TOLD ME THAT THIS PROBLEM WILL NOT BE UNDER WARRANTY. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013714March 31, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PROBLEMS WITH BRAKES HOPPING ON 2001 JEEP GRAND CHEROKEE LAREDO. HAVE HAD THIS PROBLEM SINCE 20,000 MILES. WILL BE REPLACING THE FRONT BRAKES AT 54,000 MILES. FOUND MANY OTHER JEEP OWNERS HAVING THE SAME PROBLEM ON THE INTERNET. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013568March 27, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES PULSATE; WHILE BRAKING, VIBRATIONS OCCUR THROUGHOUT BODY OF VEHICLE AND STEERING ASSEMBLY. VEHICLE IN FOUR TIMES FOR REPAIRS, NO FIXES YET AS OF THIS DATE. OCCURS DURING LIGHT, MODERATE AND HARD BRAKING APPLICATIONS. CHRYSLER ACKNOWLEDGE THAT ROTORS WARP WITHIN A SHORT TIME FRAME. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011538March 12, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE VEHICLE EXPERIENCED THE SAME PROBLEM WITH THE ROTORS AS STATED IN RECALL NUMBER 99 V 340 000, HOWEVER THE VEHICLE'S MODEL/YEAR WAS NOT INCLUDED IN THE RECALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009243February 25, 2003
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN AN ACCIDENT, AND THE AIR BAGS DID NOT DEPLOY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007931February 21, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
2001 GRAND CHEROKEE-ROTORS AND CALIPERS- DEFECTIVE CAUSING SEVERE PULSATING OF STEERING WHEEL UPON BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005636February 10, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
BRAKES, STARTING: AT 2900 MILE WHEELS STARTED TO VIBRATE ON BRAKING. TURNED FRONT ROTORS. 7000+ MILES SAME THING. REPLACED ROTORS. 13000+ MILES SAME THING. REP[LECED PADS AND ROTORS. 21000+MILES SAME THING REPLACED CALIPERS. (NOTE) BY THIS TIME I HAD HAD MY WHEELS ROTATED 7 TIMES IN 21000 MILES. (4) 17" MICHELIN RADIALS SHOT. AT THIS POINT I REPLACED THE TIRES WITH 600.00 WORTH OF GOODYEARS. GOODYEAR CHECKED THE ALLIGNMENT. IT WAS OUT. THEY REPAIRED IT AS BEST AS THEY COULD BUT SAID THAT I NEEDED A PARTIAL BALL JOINT. I WENT TO JEEP SINCE I THOUGHT THAT THE BALL JOINT WOULD BE UNDER WARRANTY. YES IT WAS BUT ONLY IF THE CAR WAS OUT OF ALLIGNMENT. SINCE GOODYEAR HAD ALLIGNED IT AS BEST AS THEY COULD TO PREVENT UNEVEN WEAR ON THE NEW TIRES. JEEP REFUSED TO REPAIR THE BALL JOINT UNDER WARRANTY. THEY SAID I WOULD HAVE TO PAY 200+ OR WAIT UNTIL IT WENT OUT OF ALIGNMNET AGAIN. THE GAS TANK HAS BEEN OFF THREE TIME TO REPAIR A STARTING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005155February 3, 2003
ENGINE AND ENGINE COOLING
SENT JEEP GRAND CHERROKEE LAREDO TO JAY WOLFE JEEP ON JAN 31 2003 TO CHECK OUT LOW OIL PRESSURE INDICATOR WHICH COMES ON DAILY AND LOW COOLANT WHICH COMES ON EVERY SO OFTEN. VEHICLE HAS BETWEEN 48000 AND 49000 MILES ON IT. WAS TOLD IT WAS SENDING UNIT THEN GOT CALL SAYING THAT IT WASNT AND WOULD HAVE TO DROP OIL PAN. WAS ALSO TOLD NO SIGN OF COOLANT LEAK OR MIX WITH OIL. I NOW HAVE RECIEVED CALL INDICATING THAT IT COULD BE BLOWN HEAD GASKET WITH MILES INDICATED ABOVE. AFTER FURTHER INQUIRE I FOUND THAT NONE OF THE BASIC TESTING WAS DONE TO CHECK FOR OIL AND COOLANT MIX, THIS WAS ADMITED TO ME BY JEFF WHO IS ONE OF THE SERVICE ATTTENDANTS. JEEP SHOULD BE THE ONE PAYING FOR A BLOWN HEAD GASKET WHEN THE CAR HAS THESE LOW MILES ON IT. JEEP DEALER SHOULD ALSO BE COVERING COSTS SINCE THEY FAILED THEIR FUDICIARY DUTY TO PROPERLY DIAGNOSE THE CAR WITH THE BASIC CHECKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005124February 2, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I OWN A 2001 JEEP GRAND CHEROKEE. THIS MODEL HAS BEEN THE SUBJECT OF 4 NHTSA SERVICE BULLETINS REGARDING THE PREMATURE WEAR AND OR/FAILURE OF THE FRONT BRAKE ROTORS, YET DAIMLER-CHRYSLER REFUSED TO REPAIR THE PROBLEM AT THEIR OWN COST. I HAVE PAID A TOTAL OF $852.00 ON TWO SEPARATE OCCASIONS TO REPAIR THE SAME PROBLEM. THE FIRST TIME THE ROTORS FAILED WAS AT 29,000 MILES (WELL UNDER THE WARRANTY). I AGAIN HAD TO REPAIR THEM AT 39,000 MILES (ONLY 3 MONTHS OUT OF WARRANTY). THERE ARE THOUSANDS OF OTHER CONSUMERS HAVING THE SAME PROBLEM. PLEASE HELP!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003375January 25, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
HAVE NOTICED AN UNEVEN BRAKING AND SHAKE IN THE FRONT WHEN BRAKES ARE APPLIED. TOOK VEHICLE IN FOR ROUTINE OIL CHANGE AND ASKED THAT THE BRAKES BE CHECKED. BEFORE THEY EVEN LOOKED AT THEM THE SERVICE PERSON KNEW WHAT THE PROBLEM WAS....WARPED ROTORS. I ASKED IF IT WAS COVERED UNDER WARRENTY AND HE SAID NO.....EXTENDED WARRENTY AND HE SAID NO. I TOLD HIM THAT I DIDN'T EVEN HAVE 30,000 MILES ON THE CAR, IT'S ONLY 1 1/2 YEARS OLD AND THAT I'VE HAD VEHICLES WHOSE BRAKES LASTED TO 40,000 OR 50,000 MILES. HE SAID HE'S SEEN THESE BRAKES GO AT 20,000! ALSO TOLD ME THAT DIAMLER/CHRYSLER KNOWS THEY HAVE A PROBLEM.....HMMMM FUNNY HOW THEY DON'T COVER BRAKES PAST 12 MONTHS/12,000 MILES. SAID THAT HE'D PUT NEW BRAKES ON THAT WEREN'T FACTORY INSTALLED FOR $400 WHEN I GET TIRED OF THE SHIMMERING.....AND GUARANTEE THEM FOR THE LIFE OF MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003098January 21, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
A SUBTLE VIBRATION OCCURRED WHILE BREAKING WELL BEFORE 12,000 MILES; HOWEVER, I DIDN'T DO ANYTHING AT THAT TIME. THE VIBRATION PROGRESSIVELY GOT WORSE TO WHERE THE STEERING WHEEL SHOOK VIOLENTLY BY 20,000. I HAD VEHICLE SERVICED AND WAS TOLD THAT THE PADS ARE FINE, BUT THE ROTORS WERE SEVERELY OUT OF VARIANCE AND THAT THEY SEE THAT FREQUENTLY ON JEEP CHEROKEES. I HAD THE ROTORS TURNED ONLY TO BEGIN EXERIENCING A VIBRATION ONLY 4000 MILES LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002134January 6, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT STEERING WHEEL SHAKES EXCESSIVELY AND THE BRAKES PULSATE WHEN APPLIED. DEALER DIAGNOSED PROBLEM AS WARPED BRAKE ROTORS. PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001892January 3, 2003
SEATS
WHILE DRIVING THE VEHICLES DRIVER SIDE SEAT BECAME MOBILE. CONSUMER HAD VEHICLE SERVICED BY A DEALERSHIP, WHO INDICATED THAT THE FRAME HAD CRACKED. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT OR STRUCK BY AN OBJECT. DEALERSHIP SHIMMIED THE SEAT, BUT THE PROBLEM RECURRED. THE DEALERSHIP IS GOING TO REPLACE THE SEAT. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001944January 3, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING, FRONT BRAKES STARTED SHAKING CAUSING AN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000491January 3, 2003
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, AIR:DISC:ROTOR
WHILE APPLYING PRESSURE TO MY BREAK PEDAL FRONT WHEELS BEGAN SHAKING VIOLENTLY. NEARLY LOST CONTROL OF VEHICLE WHILE DRIVING AT HIGH SPEED ON EXPRESSWAY. TOOK VEHICLE TO JEEP DEALER AND WAS TOLD THERE IS A PRODUCT PROBLEM WITH FRONT ROTORS, CALIPERS AND PADS AND THAT MANUFACTURER HAS ISSUED AN UPGRADE KIT. DEALER SAID HE SEES THIS ON MANY, MANY GRAND CHEROKEES. I HAD JUST HAD MY PADS REPLACED 14,000 BEFORE THIS INCIDENT. JEEP DEALER COULD NOT WORK ON MY VEHICLE FOR A WEEK SO I HAD TO HAVE NEW ROTORS AND PADS PUT ON BY ANOTHER REPAIR FACILITY. CALLED CHRYSLER-JEEP CONSUMER HOTLINE. ASKED IF THEY WERE AWARE OF THIS PROBLEM AND IF THEY KNEW ABOUT THE NHSTA SUMMARY BULLETIN NUMBER. I WAS TOLD IF I PERSISTED IN SEEKING AN ANSWER TO THAT QUESTION I WOULD BE DISCONNECTED. I ASKED AGAIN AND WAS DISCONNECTED. WHAT KIND OF STONE WALLING IS HAPPENING HERE? PLEASE CHECK INTO THIS INCIDENT. I HAVE READ OF OTHER WHERE ROTOR HAD BROKEN OFF AND CAUSED WHEEL TO LOCK UP. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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