Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10046809November 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, INTERIOR LIGHTING
HARSH DOWN SHIFTING, RESULTS IN LOUD CLUNKING, REAR TIRE SQUALLING, AND PASSENGER DISCOMFORT. ROUGH SHIFTING INTO GEARS WHILE PARKED. MOANING BRAKES, WARPED ROTORS FUEL PUMP DEFICIANCIES, AND MISCELLANEUOS ELECTRICAL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046459November 5, 2003
SERVICE BRAKES, HYDRAULIC
VEHICLE EXPERIENCED EXCESSIVE VIBRATION WHEN BRAKES ARE APPLIED. *MR THE VEHICLE HAD BECOME UNSTABLE WHEN BRAKING WHILE ON THE HIGHWAY. SLIGHT MODERATE BRAKING CAUSED THE EXCESSIVE SHAKING OF THE STEERING WHEEL AND INTENSIVE VIBRATION ON THE BRAKE PEDAL TO THE POINT OF A LOST OF CONTROL. TSB# 0500501 WAS PERFORMED. THE CONSUMER WAS TOLD HE WAS HARD ON THE BRAKES. THE PROBLEM RECURRED AT 21K MILES GOING AT A SPEED OF 55 MPH. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042593November 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 60 MPH THE CONSUMER HEARD A LOUD BANG AND SAW BLACK SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONSUMER BLINDLY PULLED OVER TO THE SHOULDER AND CALLED THE FIRE DEPARTMENT. THE FRONT END WAS CONSUMED BY THE FIRE, BUT NO INJURIES WERE REPORTED. *AK *SCC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10044975October 29, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WITHOUT ANY INDICATION DRIVER'S WINDOW FELL INSIDE THE DOOR. PASSENGER'S SIDE FAILED THE SAME WAY. VEHICLE HAD BEEN SERVICED, AND MOTOR WAS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040316October 27, 2003
SEAT BELTS:FRONT:RETRACTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKES WARPED THE ROTORS. ROTORS HAD BEEN REPLACED ONCE AND TURNED ONCE. *AK FRONT END PULSATE WHEN SLOWING DOWN FROM FREEWAY SPEEDS. SEAT BELTS DOES NOT RETRACT. THERE IS WHINNING NOISE WHEN TAKING SHARP RIGHT TURNS. *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044124October 16, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE APPLYING BRAKES VEHICLEM SHUTTERS VIOLENTLY. IT IS HARD TO CONTROL VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041737October 13, 2003
ELECTRICAL SYSTEM:WIRING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FIRST THE FRONT PASSENGER SIDE WINDOW WENT OUT AND WOULD NOT ROLL UP, THEY REPLACED THE WINDOW RELAY, THEN NOT EVEN A MONTH LATER THE DRIVER SIDE WINDOW DID THE SAME THING. AFTER MY DAD TOOK IT APART THE RELAY HE FOUND THAT WAS NOT THE MOTOR AT ALL BUT THE BOSCH GEAR & CABLE WERE DEFECTIVE, AND PROBABLY FROM THE BEGINNING BECAUSE THE VERY START OF THE CABLE WAS TOTALLY PINCHED AND CAUSED THE WHOLE CABLE TO GET BOND. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041516October 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ACCELERATING FROM A STOPPED POSITION, VEHICLE FEELS SLUGGISH, AS THOUGH IT IS STARTING FROM SECOND OR THIRD GEAR. WHEN STOPPING, A LOUD CLUNKING NOISE IS HEARD. ROUGH AND ERRATIC SHIFTING IS FELT AS THE TRANSMISSION DOWNSHIFTS. WITH A VEHICLE WITH LESS THAN 27,000 MILES ON IT, THE TRANSMISSION DOES NOT SEEM TO BE WORKING NORMALLY (AT LEAST AS NORMAL AS ANY OTHER AUTOMATIC TRANSMISSIONS I HAVE HAD OVER THE YEARS). I HAVE READ SEVERAL OTHER COMPLAINTS POSTED THAT EXPRESS SIMILAR PROBLEMS, BUT HAVE NOT SEEN ANY RESOLUTION FROM JEEP OTHER THAN TELLING THEIR CUSTOMERS THAT THIS IS NORMAL OPERATION. THIS TROUBLES ME AND DOES NOT GIVE ME MUCH CONFIDENCE IN THEIR ABILITY TO TROUBLESHOOT THE PROBLEM. I WANT A RECORD OF THE PROBLEM FOR FUTURE REFERENCE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039028September 16, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AXLE ASSEMBLY
FRONT AXLE BRAKE ROTORS WARPED PREMATURELY, HAD TO COVER COST OUT OF POCKET (NOT WARRANTY). ALSO OIL SEAL ON REAR AXLE FAILED, CAUSING REAR BRAKES TO BE FILLED WITH GREASE, ABOUT TO FAIL PREMATURELY (HAVE NOT FIXED YET, $400 JOB). VEHICLE ONLY HAS 47000 MILES. EXTENDED CHRYSLER WARRANTY WILL NOT COVER EITHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037471September 8, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2001 JEEP GRAND CHEROKEE. NOW HAVE 30,000 MILES. THE ROTORS WERE RESURFACED AT APPROXIMATELY 10000, REPLACED AT 20000 (DEALER SAID NOT AN OFFICIAL RECALL, BUT THEY HAVE HAD A LOT OF COMPLAINTS SO NO CHARGE), AND NOW AGAIN IN TO BE RESURFACED (THIS TIME AT A CHARGE OF $100). I TAKE VERY GOOD CARE OF THIS CAR AND DRIVE CORRECTLY. I DO NOT RIDE THE BRAKES OR "SLAM" THEM AT ANY TIME. HOW CAN A CAR WITH 30K000MILES GO THROUGH SO MANY BRAKES? UNDER-ENGINEERING, I THINK!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038285September 5, 2003
TIRES
TIRES ARE WEARING OUT PREMATURELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036619August 26, 2003
VEHICLE SPEED CONTROL
WHEN PRESSING THE ACCELERATOR, THE CAR WOULD NOT MOVE FORWARD, THEN SUDDENLY IT WOULD LURCH FORWARD. ALMOST HAD ACCIDENT WHEN TRYING TO PULL OUT INTO TRAFFIC. WHEN THE CAR WAS STOPPED, IT WOULD IDLE, THEN SUDDENLY JERK FORWARD. TOOK TO DEALER FOR REPAIR. THEY STATED THAT IT WAS A SOLENOID AND THAT THEY ARE SEEING THIS WITH GRAND CHEROKEES THAT HAVE OVER 50,000 MILES. VERY COSTLY REPAIR ON A CAR THAT IS 2 YEARS OLD!!! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034544August 25, 2003
SERVICE BRAKES, AIR:ANTILOCK
CONSUMER CALLED COMPLAINING ABOUT BRAKE PROBLEMS. STATED THAT IN LESS THAN A YEAR THE WHOLE BRAKE SYSTEM HAD BEEN REPLACED TWICE. DEALER WAS CONTACTED, AND WAS AWARE OF THE PROBLEM. BUT WAS TELLING THE CONSUMER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. MANUFACTURER WAS CONTACTED, AND WAS TELLING THE CONSUMER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10033313August 22, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
LIKE MANY OTHER JGC OWNERS, I ALSO HAD THE ROTORS AND PADS REPLACED AFTER 6000 MILES AND I NEED TO HAVE THEM REPLACED AGAIN AFTER 17000 MILES. I'VE HAD THIS CAR FOR JUST OVER TWO YEARS AND I CANT IMAGINE ANY STYLE OF DRIVING THAT WOULD REQUIRE A NEW SET OF BRAKES EVERY 10,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031630August 22, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC
THE CONSUMER STATED THE BRAKE PEDAL TRAVELED TO THE FLOOR. THE MECHANIC FOUND THE FRONT BRAKES PULSATING AND THE MASTER CYLINDER WAS LEAKING. THE MASTER CYLINDER WAS REPLACED. *AK ALSO THE TRANSMISSION WAS SLIPPING, THE AIR CONDITION WAS NOT VERY COLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026241August 15, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEALER REPLACED ROTORS AND PADS LAST YEAR. AGAIN NEEDED TO REPLACE ROTORS. AND PADS. CONSUMER STATES THERE IS A TECHNICAL SERVICE BULLETINS ON THIS ISSUE. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032414August 7, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATED THAT SINCE PURCHASING VEHICLE IN 2001 THE BRAKES, CALIPERS AND THE ROTORS HAVE BEEN REPLACED THREE TIMES AND IS DO FOR REPLACEMENT AGAIN. THE MANUFACTURER AND THE DEALER HAS BEEN INFORMED OF THE PROBLEM BUT WILL NOT FIX IT. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030738August 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2001 JEEP GRAND CHEROKEE LIMITED. THE TRUCK AS 17,000 MILES ON IT. IT IS IN EXECELLENT SHAPE, EXCEPT.....THE BRAKE ROTORS ARE BURNT OUT. IT IS MINE UNDERSTANDING FROM SPEAKING TO INDEPENDENT MECHANICS THAT JEEP INSTALLED ALUNINUM BRAKE ROTORS ON THERE TRUCKS. THE GRAND CHEROKEE WEIGHS ALMOST 4,000 POUNDS. THE WEIGHT IS TOO MUCH FOR THE ROTORS TO HANDLE. WHICH LEADS TO THEM BURNING OUT PREMATURELY. I SPOKE TO THE DEALERSHIP SOUTH SHORE AUTO WORLD OF MARMORA NJ. THE SERVICE DEPT ADVISED ME THAT JEEP ONLY CARRIES A 12,000 MILE WARRANTY ON THE BRAKES AND BRAKE COMPONENTS. THEY ALSO TRIED TO IMPLY THAT CITY DRIVING WILL BURN OUT THE ROTORS QUICKER THAN HIGHWAY DRIVING. I DONT BUY THIS EXCUSE AT ALL. THEREFORE THEY WILL NOT REPLACE THE ROTORS. I MUST PAY FOR NEW ROTORS. HAVE YOU HAD ANY SIMILAR COMPLAINTS FROM OTHER JEEP OWNERS. IF SO WHAT ADVICE DID YOU SUPPLY THEM. I TRIED CALLING JEEPS CUSTOMER SERVICE UNIT BUT COULD NOT GET THROUGH. I E-MAILED THEM AND I AM WAITING FOR A REPLY. THANK YOU FOR ANY ADVICE YOU CAN GIVE ME ON THIS MATTER JAMES BRENNAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030744August 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT
ON 8/30/01 AT 7,968 AT MILES FRONT BRAKE ROTORS AND PADS WERE REPLACED. SAME CONDITION OCCURRED AND ON 8/9/02 AT 14,133 MILES, CALIPER KITS AND FRONT ROTORS WERE REPLACED. AGAIN ON 7/16/03 AT 21,839 MILES FRONT ROTORS WERE REPLACED AND BRAKE PADS WERE CLEANED UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030748August 4, 2003
VEHICLE SPEED CONTROL
JANUARY I WENT TO APPLY MY BRAKES AT A STOP SIGN AND IT LUNGED FORWARD. SHOCKED I SLAMMED MY FOOT ON THE BRAKE HARDER AND IT LUNGED A SECOND TIME HITTING A CAR COMING DOWN THE SIDE STREET. THURSDAY WHEN I WENT TO APPLY MY BRAKES THE CAR SHOOK SO HARD I COULD BARELY KEEP MY HANDS ON THE STEERING WHEEL. THIS HAS HAPPENED ONCE BEFORE AND THE DEALERSHIP REPLACED THEM THE FIRST TIME, THEY WON'T DO IT THIS TIME. I HAVE HAD MY JEEP 2 YEARS AND THIS IS THE THIRD SET OF BRAKES. THEY TOLD ME TO EXPECT TO CHANGE BRAKES AND OR PADS EVERY 15,000 MILES? THERE FORE WRACKING ANOTHER BILL OF OVER $800. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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