Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10095925October 17, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AT 41000 MILES JUST OUTSIDE OF THE MANUFACTURERS WARRANTY BOTH THE FRONT PASSENGER AND DRIVERS POWER WINDOW REGULATORS FAILED. LIKE MANY OF THE OTHERS SHOWN HERE, THERE WAS A POP AND THE WINDOW SIMPLY SLID DOWN INTO THE DOOR. THE PLASTIC PIECE THAT THE "UP" END OF THE CABLE ATTACHES TO BROKE ON BOTH REGULATORS. TO MAKE MATTERS WORSE THE DESIGN ALLOWS THE SLACK CABLE TO JAM UP IN THE GROOVES DAMAGING BOTH THE SPOOL AND THE CABLE. IT ALMOST SEEMS AS IF IT'S DESIGNED TO FAIL AND COMPLETELY DESTROY ITSELF. A SIMPLE FIX WOULD BE TO INSTALL METAL EYELTS ON THE ENDS OF THE CABLES AND USE SCREWS TO ATTACHED THEM TO THE LIFTING PLATE IN PLACE OF THE SOFT PLASTIC USED. CHRYSLER SHOULD BE MADE TO CORRECT THIS FOR ALL VEHICLES THAT USE THIS TYPE OF REGULATOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093838October 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEC 01 (4882 MILES) VIBRATION WHEN BRAKING AT HIGHWAY SPEEDS, DIFFICULTY STEERING UPON BRAKING, WARPED ROTORS. MARCH 03 (ABOUT 15000 MILES) SAME PROBLEM, WARPED ROTORS FIXED IN JULY 03. FEB 04 (ABOUT 22000 MILES) SAME PROBLEM, DAIMLER CHRYSLER WILL NOT FIX. WARRANTY IS ALMOST OVER, JULY 14 2004, SPOKE TO MANAGER, HE STATED THAT DAIMLER CHRYSLER WILL NOT FIX PROBLEM. IT IS DANGEROUS FOR HIGHWAY SPEEDS AS THERE IS VIBRATION AND STEERING DIFFICULTY UPON BRAKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093387September 30, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONCERNING MY OUT OF WARRANTY 2001 JEEP GRANDE CHEROKEE, SINCE JULY 2003, AND AS RECENTLY AS YESTERDAY, ALL 4 OF THE SIDE POWER WINDOWS DEVELOPED BROKEN MECHANISMS CAUSING THE WINDOW TO SLIDE INTO THE DOOR. THE DRIVER SIDE WINDOW HAD THE SAME PROBLEM A SECOND TIME SO IT LOOKS LIKE THIS PROCESS IS STARTING AGAIN. TOTAL COST FOR THESE REPAIRS ARE APPROXIMATELY $1,550.CHRYSLER KNOWS OF THESE ISSUES AND WILL NOT RECALL OR PAY RETROACTIVELY. WOULD LOVE TO RECOVER THESE COSTS FOR A VERY POORLY DESIGNED SUV.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091191September 17, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FIRST NOTICED CONDITION ABOUT MONTH OR SO. VIBRATIONS WHEN SLOWING DOWN FROM ABOVE 50 MPH SPEED. I THOUGHT MAYBE ALIGNMENT PROBLEM. LAST WEEK THE VIBRATION BECAME VERY BAD, THE STEERING WHEEL VIBRATED AS WELL AS THE FRONT END OF THE CAR. HARD TO CONTROL THE CAR. SEEMED THERE WAS PULLING TO THE RIGHT ALSO. (THE CAR HAS 36000+ MI. IT'S A 2001 GC JEEP. ) TOOK THE CAR TO A GOODYEAR DEALER WHO SAID IT WAS WARPED ROTORS. THEY MADE FRONT BRAKE DISC PAD REPLACEMENT, RESURFACED LEFT & RIGHT FRONT ROTOR AS WELL AS REAR ONES. THE DEALER MENTION THIS CAN HAPPEN ON THESE VEHICLES WHEN THE ROTORS/BRAKES GET WET. WELL, DAH! WHAT HAPPENS WHEN IT'S RAINING AND YOUR RUNNING THROUGH PUDDLES OF WATER. HOW OFTEN IS THIS GOING TO HAPPEN WITH THIS VEHICLE? IT IS NOT COVERED BY WARRANTY WHICH IS SPECIFICALLY MENTIONED IN THE MAINTANENCE BOOKLET. SOUNDS TO ME TO BE A COMMON PROBLEM WITH THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092494September 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
THE ROTORS HAVE BEEN REPLACED THREE TIME SINCE THE CONSUMER OWNED THE VEHICLE. *NM *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090896September 13, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS THE THIRD FAILURE OF THE POWER WINDOW REGULATORS. TWICE ON THE DRIVERS WINDOW AND ONCE ON THE PASSENGER WINDOW. THE FIRST INCIDENCE WAS COVERED UNDER WARRANTY AT NO COST. THE OTHER 2 WERE COVERED UNDER EXTENDED WARRANTY WITH COPAYS. I UNDERSTAND THAT POWER WINDOWS FAIL BUT TO HAVE TWO ON THE DRIVERS SIDE GO WITHIN AN 18 MONTH PERIOD IS UNACCEPTABLE. AFTER REVIEWING OTHER COMPLAINTS THIS APPEARS TO BE THE NORM VERSUS THE EXCEPTION. THERE MUST BE AN OBVIOUS MANUFACTURING DEFECT WHICH SHOULD BE FIXED AT NO COST TO THE CONSUMER. SERVICE MANAGER ADVISES THIS IS A COMMON OCCURANCE BECAUSE THE DRIVERS WINDOW GETS USED THE MOST. I HAVE OWNED OTHER VEHICLES WITH ZERO DEFECTS OF THIS NATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091929September 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING,THE DRIVER NOTICED THAT THE VEHICLE WOULD VIBRATE UNCONTROLLABLY WITHOUT WARNING. THE DRIVER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE BRAKE PADS,AND ROTOR NEEDED TO BE REPLACED DUE TO CORROSION. CONSUMER INFORMED MECHANIC THAT THIS PROBLEM HAPPENED ON MORE THAN ONE OCCASION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090774September 10, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE FRONT DRIVER SIDE WINDOW ALL THE SUDDEN STARTED TO SLIP DOWN INTO THE DOOR AND WOULD NOT GO BACK UP AGAIN. I REPLACED THE POWER WINDOW ASSEMBLY FOR THE FRONT DRIVER SIDE WINDOW 2 MONTHS AGO COSTING ME $330. NOW MY FRONT PASSENGER WINDOW IS DOING THE SAME THING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090639September 8, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE FRONT, DRIVER SIDE WINDOW DROPPED INTO THE DOOR. THIS IS THE SECOND WINDOW IN MY 2001 GRAND CHEROKEE THAT HAS DONE THIS WITHIN THE LAST MONTH. ALL INSTANCES HAVE OCCURRED AFTER WARRANTY EXPIRATION AND IT COSTS ABOUT $200 JUST FOR THE REGULATOR. LOOKING AT THE BROKEN REGULATOR ONE CAN SEE THAT A PLASTIC PART WHERE THE CABLE IS ATTACHED BROKE SO THE CABLE FELL LOOSE. AS AN ENGINEER I KNOW THAT PLASTIC PROPERTIES CAN VARY FROM LOT TO LOT RESULTING IN INCONSISTANT STRENGTH OR THE PART IS POORLY DESIGNED. THE THIRD PARTY REPAIR SERVICE THAT REPLACED THEM SAID HE REPLACES MORE REGUALTORS ON GRAND CHAROKEES THAN ANY OTHER CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089880August 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. WHEN ACCELERATING FROM THE START POSITION VEHICLE DID NOT PICK UP ANY SPEED UNTIL IT REACHED 35 MPH OR GREATER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088217August 19, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE FRONT, PASSENGER SIDE WINDOW DROPPED OFF ITS TRACK AND INTO THE DOOR. THIS IS THE THIRD WINDOW IN MY 2001 GRAND CHEROKEE THAT HAS DONE THIS WITHIN THE LAST 12 MONTHS. FIRST THE FRONT DRIVER SIDE WINDOW, AND THEN THE REAR DRIVER SIDE WINDOW DID THE SAME THING. ALL INSTANCES HAVE OCCURRED AFTER WARRANTY EXPIRATION AND IT COSTS $360 TO REPLACE THE WINDOW REGULATOR EACH TIME. EMAIL INQUIRIES TO CHRYSLER AFTER EACH OCCURANCE HAVE YIELDED NOTHING MORE THAN AN APOLOGY FOR MY TROUBLES. I THINK THERE IS A DEFECT WITH THE WINDOW REGULATOR, AND EXPECT THE FOURTH WINDOW TO BREAK AT ANY TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089223August 18, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE BRAKES FROM A HIGH SPEED FRONT END SHAKES VIOLENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086831August 14, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I BOUGHT MY 2001 GRAND CHEROKEE LAREDO 4X4 ON AUG. 20, 2001, IN NOVEMBER 2002, WITH 8,000 MILES ON THE VEHICLE I FELT THE STEERING WHEEL SHAKE WHEN BRAKING AT HIGH SPEEDS. THE FRONT ROTORS, CALIPERS, AND PADS WERE SHOT. ROCKLAND AUTO PLAZA REPLACED THEM AT NO CHARGE UNDER THE WARRANTY. THIS PAST WEEK, WITH 17,000 MILES ON THE CAR, THE FRONT ROTORS WERE WARPED AGAIN. WHITE PLAINS CHRYSLER REPLACED THEM AT NO CHARGE BUT ADVISED ME THAT THIS TYPE OF WEAR WAS NORMAL FOR AN SUV. OBVIOUSLY, FROM THE COMPLAINTS HERE, THIS IS NOT NORMAL BUT A PROBLEM THAT DIAMLER CHRYSLER NEEDS TO ADDRESS. 3 PAIRS OF ROTORS ON A CAR WITH 17,000 MILES, DRIVEN MOSTLY ON THE HIGHWAY, IS UN-EXCUSABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086667August 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I HAVE A 2001 JEEP GRAND CHEROKEE LAREDO 6CYL. AT APPROX 27,000 I EXPERIENCED A VIBRATION/PULSATION WHEN THE BRAKES WERE APPLIED. I TOOK IT INTO THE DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THE FRONT PADS WERE WORN OUT AND THE ROTORS WERE OUT OF ROUND AND NEEDED TURNING. I HAD THAT WORK PERFORMED WITH DISMAY THAT EVERY 27,000 MILES THAT WOULD NEED TO BE DONE. IT IS NOW 48,000 MILES (21,000 LATER) AND THE SAME PROBLEM HAS OCCURRED. ACCORDING TO JEEP A REVISED BRAKE CALIPER DESIGN HAS BEEN BUILT TO CORRECT THE PROBLEM. AS OF THIS LAST CHANGING (USING THE NEW ROTORS AND CALIPERS PER TSB 05-003-02B) I WILL HAVE SPENT $700 IN LESS THAN 2 YEARS ON BRAKES THAT SHOULD NOT HAVE WORN OUT ONCE INL 50,000. I WAS INFORMED THAT THIS REPLACEMENT WAS NOT COVERED UNDER WARRANTY, BUT BEING THAT IT IS PREMATURE FAILURE OF A POOR DESIGN, I BELIEVE THAT IT SHOULD BE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086517August 10, 2004
WHEELS:RIM
THE CAR IS ONLY THREE YEARS OLD WITH FACTORY INSTALLED ALLOY WHEEL AND AFTER TWO YEARS I NOTICED THE CHROME STARTING TO CHIP OFF ON ALL FOUR RIMS. I RECENTLY REPLACED ALL FOUR TIRES AND WAS TOLD THAT THE RIMS WERE IN EVEN WORSE SHAPE THAN I HAD EXPECTED. FOR THE LENGTH OF TIME THAT THIS OCCURED AND THE EXTRA MONEY PAID FOR THE OPTION, I JUST DON'T FEEL THAT THIS IS RIGHT. I AM OVER ON MY WARRANTY MILES AND FEEL AS IF THERE IS NO RECOURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087282August 5, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
ROTORS AND FRONT BRAKES WERE REPLACED AT 28,000 MILES. THE FIRST TIME WAS APRIL 2003, AND IN SECOND TIME JULY 2004. THE PROBLEM HAD NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086089August 3, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
APRIL OF 2002 NOTED PULSATION IN THE STEERING WHEEL, DEALER RESURFACED FRONT BRAKE ROTORS. AUGUST OF 2003 NOTED PULSATION IN STEERING WHEEL, DEALER REPLACED FRONT BRAKE ROTORS, CALIPERS AND PADS AND RESURFACED REAR BRAKE ROTORS. AK JULY OF 2004 NOTED THE PLUSATION IN THE STEERING WHEEL, DEALER REPLACED THE FRONT BRAKE ROTORS AUGUST 2004 THE VEHICLE HAS ONLY 26,000 MILES ON THE ODOMETER AND THE AMOUNT OF REPAIRS TO THE BRAKING SYSTEM SEEMS EXCESSIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086116August 3, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BETWEEN JULY 2003 AND TODAY, MY 2001 JEEP CHEROKEE LAREDO HAS "POPPED AND DROPPED" 3 WINDOWS (I.E. THE REGULATOR MOTOR BROKE AND THE WINDOW DROPPED INTO THE DOOR LEAVING ME UNABLE TO ROLL UP THE WINDOW) - FIRST THE FRONT PASSENGER SIDE WINDOW LAST AUGUST, THEN THE LEFT REAR PASSENGER WINDOW IN NOVEMBER, AND TODAY THE DRIVER SIDE FRONT WINDOW. THE FIRST WAS COVERED UNDER WARRANTEE, BUT THE SECOND TWO WERE UNDER EXTENDED WARRANTY WITH A $100 COPAY FOR EACH INCIDENT. AVONDALE CHRYSLER JEEP IN ARIZONA COMPLETED THE FIRST TWO REPAIRS AND IS IN THE PROCESS OF REPAIRING THE THIRD INCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082908July 29, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ORIGINAL INCIDENT APRIL 03. FRONT BRAKE SYSTEM REPLACED. SERVICE BULLETIN AT DEALERSHIP WAS ISSUED. VEHICLE WAS UNDER WARRANTY. APPROX 34,000 MILES ON JEEP. JULY 27, 2004, 5,100 MILES AFTER REPAIRED AND PROBLEM THOUGHT CORRECTED, VEHICAL BEGAN PULSATING. DEALERSHIP ADV ROTORS WARPED AND WOULD NOT COVER IT SINCE IT IS NOW OUT OF WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082884July 28, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ONE MONTH AGO MY WINDOW REGULATOR BROKE WITH NO WARNING . I HAD IT REPAIRED FOR 360.00 DOLLARS. TODAY I GET IN MY JEEP AND THE DRIVERS SIDE WINDOW REGULATOR IS BROKEN. I FEEL IT HAS TO BE SOME DEFECT IN THE REGULATOR FOR BOTH FRONT DOORS TO GO BAD A MONTH APART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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