Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10256595January 28, 2009
VISIBILITY, ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE BLEND DOORS ON MY JEEP DO NOT WORK. THIS IS AN EXTREMELY WIDE SPREAD PROBLEM FOR JEEP GRAND CHEROKEE'S. BOTH A DEALER MECHANIC, AND AN INDEPENDENT MECHANIC HAVE TOLD ME THE THAT ALMOST ALL GRAND CHEROKEES WILL EXPERIENCE THIS PROBLEM. THERE SHOULD BE A RECALL ISSUED - IT IS SIMPLY A DESIGN FLAW. UNFORTUNATELY, THERE IS NO SPECIFIC COMPLAINT CHOICE ON THIS FORM FOR HEATING, SO PEOPLE ARE CLASSIFYING THIS AS EITHER VISIBILITY ISSUES OR ENGINE COOLING ISSUES. HOPEFULLY SOMEONE AT NHTSA WILL FIND THE COMMON THREAD OF DEFECTIVE BLEND DOORS - AND NO HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255911January 21, 2009
VISIBILITY
I DON'T HAVE AN APPROXIMATE DATE ON THE FAILURE. IT DID JUST START RECENTLY. MY 2001 JEEP GRAND CHEROKEE HAS NO HEAT ON THE DRIVERS SIDE. THIS IS DUE TO FAULTY BLEND DOORS AND RECIRC DOORS (AFTER EXTENSIVE RESEARCH, I HAVE FOUND THIS IS A VERY COMMON PROBLEM ON WJ JEEPS. ON MY RIDE HOME TONIGHT (BELOW FREEZING WEATHER), I BECAME VERY HYPOTHERMIC. EVEN AFTER HOT SHOWER, I AM STILL SUFFERING EFFECTS. ALSO, ON A PREVIOUS OCCASION, MY FRONT WINDOW FORMED ICE, AND HAD TO PULL OVER. THERE WAS NO HEAT ON DEFROST. DIDN'T HELP THAT IT WAS DARK AT 0500, AND SNOWING QUITE HARD. CHRYSLER KNOWS ABOUT THIS PROBLEM, BUT BRUSH IT ASIDE AS MERELY A COMFORT ISSUE. I GUESS THAT IS AN EASY STATEMENT TO MAKE FROM A WARM OFFICE AND NOT IN AN ACTUAL CAR WITH THIS PROBLEM IN RURAL MONTANA IN ONE OF OUR HARDEST WINTERS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10254837January 13, 2009
SEATS
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BOLTS FRACTURED ON THE FRONT DRIVER'S SIDE SEAT, WHICH CAUSED THE SEAT TO SEPARATE FROM THE FLOOR BRACKET. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT HE WOULD HAVE TO REPLACE THE SEAT BRACKET AT THE COST OF $1,000. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254775January 12, 2009
EXTERIOR LIGHTING
FOR A 2001 JEEP GRAND CHEROKEE THE HEADLIGHT GLASS(OR PLASTIC) HAS A GLOSS ON IT THAT DIMS THE HEADLIGHTS AND I NOTICED IT ON SIMILAR MODELS OF SURROUNDING YEARS. I PURCHASED SEVERAL PRODUCTS THAT WERE SUPPOSED TO REMOVE THIS GLAZE, WITHOUT ANY CORRECTION. CHRYSLER SAYS THERE IS NOTHING THAT CAN BE DONE REGARDING THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254487January 10, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATING BLOWER DOORS INOPERATIVE, NO HEAT ON PASS. SIDE. NOT REPAIRED AS YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253767January 4, 2009
VISIBILITY
MY 2001 JEEP GRAND CHEROKEE BLOWS ONLY COLD AIR ON DRIVERS SIDE. CURRENTLY WE ARE IN BELOW FREEZING CONDITIONS IN MONTANA. APPARENTLY, AFTER LOOKING THIS UP ON THE INTERNET, THIS IS A COMMON PROBLEM WITH THIS VEHICLE, FOR WHICH THE JEEP DEALER WILL CHARGE UPWARDS OF A THOUSAND DOLLARS. FROM MY RESEARCH THIS IS A VERY COMMON FAILURE IN WJ JEEPS. SINCE MY TEETH WERE CHATTERING, AND BODY SHAKING, I WOULD SAY I WAS SEVERELY HYPOTHERMIA. NOT A GOOD TIME OF YEAR FOR HEAT TO GO OUT BECAUSE OF VERY BAD ENGINEERING. I WOULDN'T EVEN MIND PAYING A LITTLE MONEY, BUT IT COSTS A FORTUNE BECAUSE THEY HAVE TO PULL THE ENTIRE DASHBOARD OUT TO FIX IT. AND THEY WANT A BAILOUT PACKAGE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253186December 30, 2008
SEATS
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING 10-25 MPH, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE DRIVER'S SEAT. THE SEAT BEGAN TO DETACH FROM THE MOUNT AND THE METAL WAS TORN AWAY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR REPAIR. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253258December 30, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING LESS THAN 65 MPH, THE CONTACT NOTICED FLUID LEAKING FROM THE VEHICLE. SHE THEN HEARD A LOUD BOOM COMING FROM THE VEHICLE AND THE TEMPERATURE GAUGE WENT HAYWIRE. THE VEHICLE STALLED AND SHE PLACED WATER IN THE RADIATOR IN ORDER TO DRIVE TO THE NEAREST MECHANIC. THE INDEPENDENT MECHANIC STATED THAT THE COOLING FAN SEPARATED AND DAMAGED THE RADIATOR. THE COOLING FAN MODULE, RADIATOR, AND FAN CLUTCH WERE REPLACED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 83,162 AND CURRENT MILEAGE WAS 85,000. UPDATED 3/5/09 *CN UPDATED 03/10/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253153December 29, 2008
VISIBILITY
THE HEAT DOES NOT WORK TO CONTROL THE DEFROST. WHEN THERE IS NO FROST IT IS HARD TO SEE OUT OF THE WINDSHIELD. PEOPLE SAY THE BLEND DOORS ARE BAD IN THE AC/HEATER BOX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252651December 23, 2008
VISIBILITY
RESEARCH HAS SHOWN ALL 1999-2004 JEEP GRAND CHEROKEES WITH ELECTRONIC DUAL CLIMATE CONTROLS WILL EVENTUALLY REQUIRE MAJOR REPAIR IN ORDER TO CURE HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. THE COST TO REPAIR THIS ISSUE, WHICH HAS BEEN KNOWN TO POP UP AGAIN AFTER ANOTHER 50K MILES AFTER REPAIR, IS GENERALLY $800-$1500 FROM A DEALERSHIP. SHOULD YOU OPT TO DO THIS REPAIR YOURSELF, THE ENTIRE DASHBOARD WILL NEED TO BE REMOVED, QUITE THE ARDUOUS PROCESS, AND PARTS ARE APPROXIMATELY >$300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252485December 22, 2008
VISIBILITY
2001 JEEP CHEROKEE NO HEAT ON THE PASSENGER SIDE, BLOWS COLD AIR, NO HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251015December 7, 2008
SERVICE BRAKES, ELECTRIC
VENTS IN MY GRAND CHEROKEE STARTED BLOWWING UNCONTROLABLE AIR, AND BRAKES HAVE WARPED EVERY 15,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250712December 4, 2008
VISIBILITY
PASSENGER WINDOW HAS FALLEN DOWN ON MY 2001 JEEP GC FOR NO REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250589December 3, 2008
VISIBILITY
THE BLEND DOORS ON MY JEEP ARE DEFECTIVE, WHICH AFFECTS THE ABILITY OF THE DEFROST/DEFOGGER SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250003November 27, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEAT AND A/C BLEND DOORS ON THE 2001 JEEP GRAND CHEROKEE FAILED DUE TO NORMAL WEAR AND TEAR. THESE DOORS SHOULD HAVE LASTED AT LEAST 20 TO 30 YEARS. THEY LASTED 7. A COSTLY REPAIR WAS NECESSARY NOT TO MENTION LOSS OF USE. THE HEAT AND A/C UNIT NEEDED TO BE REMOVED AND THE DOORS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249857November 25, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
NO HEAT IN THIS VERY COLD WEATHER. AFTER MANY MECHANICS I WENT TOO. FIND OUT THAT IT WILL COST ME FORTUNE. AND IT COMMON PROBLEM WITH JEEP CHEROKEE. AND IT SHOULD BE RECALL. FOR BLEND DOORS. BLEND DOORS. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249722November 24, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY HEAT DOES NOT WORK. I BOUGHT THE JEEP AND THE HEAT WORKED. IT FIRST BLEW COLD ON PASSENGER SIDE AT THE END OF LAST WINTER. THIS WINTER, NO HEAT WORKS AND DOES BLOW COLD AIR STILL. BLEND DOORS ARE BROKE AND HAVE BEEN PROBLEMS FOR ALL JEEP GRAND CHEROKEES. DAIMLER SHOULD PAY FOR FAULTY PART! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249381November 20, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHEN THE CONTACT STARTED THE VEHICLE, THERE WAS NO HEAT COMING FROM THE VENTS LOCATED UNDERNEATH THE DASHBOARD. THE PLASTIC VENT DOORS ARE INOPERABLE; THEREFORE, COLD AIR ENTERS FROM THE OUTSIDE AND FREEZES THE WINDSHIELD. THE DEALER STATED THAT THE REPAIR WOULD COST $1,800. THE CONTACT WAS INFORMED THAT THE FAILURES WERE VERY COMMON WITH HIS TYPE OF VEHICLE. IN ADDITION, SNOW AND ICE ON THE WINDSHIELD WILL NOT MELT DUE TO THE LACK OF HEAT COMING FROM THE VENT UNDERNEATH THE DASHBOARD. THE FAILURE MILEAGE WAS 90,000. UPDATED 04-23-09 *BF UPDATED 04/30/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248632November 12, 2008
VISIBILITY
MY 2001 JEEP GRAND CHEROKEE HAS THE HVAC BLEND DOOR PROBLEM. IT BLOWS NOTHING BUT COLD AIR AND I COULD NOT DEFROST OR SEE OUT OF THE WINDSHIELD WHILE DRIVING. I AM SURE THIS WILL RESULT IN DEATH, INJURY, OR PROPERTY DAMAGE, AS I DO NOT HAVE THE $1500.00 TO REPAIR AND WINTER IS HERE. A SAFETY RECALL NEEDS TO BE PUT INTO EFFECT ON THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248476November 11, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
COLD AIR IS BLOWING FROM THE VENTS UNCONTROLLABLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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