Jeep Grand Cherokee Complaints (2012)

1,644 consumer complaints on file.

#11415938May 10, 2021
FUEL/PROPULSION SYSTEM
I HAVE BEEN WAITING FOR NEARLY ONE YEAR FOR JEEP TO PROVIDE RECALL PARTS FOR RECALL V62 FUEL PUMP RELAY. MY DEALER IS WILLIAMSBURG CHRYSLER JEEP DODGE IN WILLIAMSBURG, VIRGINIA. THE PROBLEM THIS RECALL CORRECTS IS INTERMEDIATE STALLING, WHICH RESULTS IN A LOSS OF POWER STEERING AND COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE. MY JEEP STALLED ON 10 MAY AND OVER THE LAST FEW YEARS THIS HAS OCCURRED COUNTLESS OTHER TIMES. MY DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415752May 9, 2021
ELECTRICAL SYSTEM
THERE WAS A RECALL ON THE ALTERNATOR, I GOT IT REPAIRED AFTER A BREAK DOWN AND THEY ARE REFUSING TO REIMBURSE ME FOR EXPENSES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415386May 6, 2021
AIR BAGS, UNKNOWN OR OTHER
THE COVERING IN THE DASH IS COMING UP THAT MAY PREVENT THE AIR BAG FROM DEPLOYING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414883May 3, 2021
UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL, EQUIPMENT:OTHER:LABELS, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM), EQUIPMENT:MECHANICAL, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
TO WHOM IT MAY CONCERN, I AM WRITING THIS LETTER IN REGARDS TO MY PREVIOUS VEHICLE THAT WAS INVOLVED IN A ACCIDENT. THIS VEHICLE HAD NO WORK DONE, MEANING THE RECALLS ON IT WERE NEVER DONE.AND FOR THAT REASON, I HOLD THE MANUFACTURER RESPONSIBLE FOR NOT MAKING SURE THE PREVIOUS IWNERS/DEALERS ARE HELD ACCOUNTABLE FOR THEIR ACTIONS. THERE WERE A TOTAL OF 10 RECALLS ON THIS VEHICLE STARTING FROM 9-26-2011 TO 11-14-2019. AND FOR THAT FAILURE, IT LEAD TO AN ALMOST FATAL ACCIDENT OF MY LIVED ONE. I HAVE ALL THE NECESSARY PAPERWORK CONCERNING THIS MATTER.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11414509April 29, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT LITHIA CHRYSLER JEEP DODGE RAM OF CORPUS CHRISTI LOCATED AT 4313 S STAPLES ST, CORPUS CHRISTI, TX 78411, (732) 549-6606) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414243April 28, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRIC SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT NORTH COLUMBUS (3000 N LAKE PKWY, COLUMBUS, GA 31909, (706) 522-2116) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414002April 26, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. LITHIA CHRYSLER JEEP DODGE RAM OF CORPUS CHRISTI (4313 S STAPLES ST, CORPUS CHRISTI, TX 78411) WAS CONTACTED AND CONFIRMED THAT THE PART WOULD NEED TO BE ORDERED. THE DEALER INFORMED THE CONTACT THAT THE PART WOULD TAKE UP TO 3 WEEKS TO BE DELIVERED TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE UNABLE TO ASSIST. THE CONTACT STATED THAT THE VEHICLE FAILS TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413578April 23, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BOB HOWARD CHRYSLER JEEP DODGE RAM (13252 BROADWAY EXT, OKLAHOMA CITY, OK 73114, (405) 749-1111) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. RECENTLY, THE CONTACT STATED THAT THE VEHICLE FAILED TO START UP AFTER MULTIPLE ATTEMPTS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE SAME DEALER WAS CALLED BACK AND THE CONTACT WAS INFORMED THAT ONLY A LIMITED AMOUNT OF PARTS HAD BEEN MADE AVAILABLE FOR RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413343April 22, 2021
ENGINE
RECEIVED CHECK ENGINE LIGHT (CEL) P006D WHILE VEHICLE WAS IN MOTION. CAUSE WAS A FAULTY OEM FILTER HOUSING W/ COOLER 636463. SAFETY RISK IS WHILE THIS ERROR WAS ACTIVATED NO OTHER ENGINE PROBLEM WOULD BE REPORTED TO THE DRIVER. REPLACEMENT COST $953.76. SERVICE STATION STATED MANY OF THESE FAILURES ARE BEING REPORTED AT THIS TIME. CURRENTLY JEEP DOES NOT HAVE A RECALL ON THIS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413157April 21, 2021
AIR BAGS
AIRBAG LIGHT BLINKS ON AND OFF WHEN DRIVING OR JUST SITTING. RANDOMLY WILL BEEP WHEN STAYING ON. THIS SHOULD BE A RECALL AS IT IS VERY HAZARDOUS TO EVERYONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413241April 21, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARL BURGER CHRYSLER JEEP DODGE RAM WORLD (8355 HERCULES ST, LA MESA, CA 91942) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT IMMEDIATELY START-UP AND REQUIRED SEVERAL ATTEMPTS TO START THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413257April 21, 2021
AIR BAGS
AIRBAG OFF WARNING LIGHT KEEPS COMING ON - NOBODY HAS TURNED OFF THE AIRBAGS. PER THOMPSONS CHRYSLER, JEEP, & DODGE DEALERSHIP, THIS IS FROM WIRING THAT COMES LOOSE UNDER THE DRIVERS SEAT AND IS A COMMON SAFETY ISSUE WITH THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413753April 20, 2021
FUEL SYSTEM, GASOLINE
2012 JEEP GRAND CHEROKEE. CONSUMER WRITES REGARDING FUEL PUMP SAFETY RECALL.*LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412893April 19, 2021
FUEL/PROPULSION SYSTEM
RECALL REPAIR: UNABLE TO REMEDY THIS SAFETY RECALL FOR FUEL PUMP RELAY IN A TIMELY MANNER: 3.5 MONTHS AND STILL WAITING. THAT EXTERNAL FUEL PUMP RELAY IS SOMETHING YOU CAN ORDER ON AMAZON FOR $10; HOWEVER, THE DEALERSHIP INDICATES THAT THEY CAN ONLY PROCURE ONE PER WEEK. AT 2 MONTHS WAIT, THE DEALERSHIP ALLEN SAMUELS IN WACO, TX INDICATED "THE RECALL YOU HAVE HAS HAD SERIOUS PARTS RESTRICTIONS. WE ARE ONLY ALLOWED TO SECURE ONE PER WEEK....BUT IT STILL MAY BE A FEW MONTHS BEFORE WE CAN PROCURE ONE FOR YOU. " MANUFACTURER RECALL NUMBERV62; NHTSA RECALL NUMBER19V-813 SUMMARY -- A FUEL PUMP RELAY FAILURE CAN RESULT IN A STALL CONDITION IF THE VEHICLE IS RUNNING OR A NO-START CONDITION IF NOT RUNNING. SAFETY RISK--A VEHICLE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406631April 6, 2021
FUEL/PROPULSION SYSTEM, ENGINE
THE V62 RECALL DID NOT WORK FOR MY JEEP. IT WAS FINE FOR ABOUT 3 MOS (DIDN'T STALL WHILE DRIVING) AND THEN IT STALLED EXITING THE HIGHWAY. IN THE PAST YEAR I'VE HAD THE FUEL PUMP REPLACED, MULTIPLE 'FIXES' FOR THIS RECALL AND IT STILL STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406713April 6, 2021
ENGINE
ENGINE LIGHT GOES ON BLINKS AND CAR STARTS TO SHAKE HAD DEALER LOOK INTO ENGINE. THEY STATED THE ENGINE BLOCK NEEDS REPLACEMENT. THIS HAS BEEN GOING ON SINCE I OWNED THE JEEP. THE CAR CAN STALL AT ANY MINUTE AND JUST SHUTOFF. DRIVING ON CITY STREETS ENGINE LIGHT BLINKS FOR A FEW MINUTES THE GOES SOLID FOR A FEW DAYS THEN GOES OFF ONLY TO RESTART THE PROCESS CAR ALWAYS SHAKES AND MAKES NOISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405831March 31, 2021
STEERING
TL* HE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HER HUSBAND DROVE THE VEHICLE BACK TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE LOSS ELECTRONIC POWER STEERING. THE VEHICLE WAS TAKEN TO KENDELL DODGE CHRYSLER JEEP RAM (13355 SOUTHWEST 137TH AVE MIAMI FL 33186, (786)231-2000) WHERE IT WAS DIAGNOSED WITH THE LOSS OF COMMUNICATION TO THE POWER STEERING. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405516March 30, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER SAFFORD JEEP LOCATED AT 1659 BERRYVILLE PIKE, WINCHESTER, VA 22603 WAS NOTIFIED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405705March 30, 2021
FUEL/PROPULSION SYSTEM, ENGINE
DESPITE RECALL V62 BEING 'FIXED' BY JEEP DEALERSHIP, VEHICLE CONTINUES TO STALL WHILE IN MOTION. OFTEN TIMES WHILE TURNING EITHER ON CITY STREETS OR HIGHWAY. AFTER MULTIPLE STALLS I STARTED KEEPING A LOG OF WHEN AND WHERE THEY OCCUR. THIS IS EXTREMELY DANGEROUS AND HAS CAUSED FOR SOME SCARY SITUATION ON THE HIGHWAY AND APPROACHING INTERSECTIONS. THE RECALL FUEL PUMP RELAY FIX HAS NOT CORRECTED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404961March 26, 2021
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I'VE BEEN WAITING WELL OVER A YEAR, NAMES ON A 'LIST' AT VARIOUS DEALERSHIPS FOR BOTH RECALLS, SPECIFICALLY THE FUEL PUMP. MANUFACTURER RECALL NUMBERV62 NHTSA RECALL NUMBER19V-813
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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