Jeep Grand Cherokee Service Bulletins

4,246 manufacturer communications on file.

April 18, 2015•Document ID: 10150546
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); POWER TRAIN
Mfr Comm. #:
08-038-15
Date Added:
December 10, 2018
Manufacturer:
CHRYSLER
Summary
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. SYMPTOM/CONDITION FOR RHB RADIOS ONLY: ? Trip planner does not save a route after is was created. ? Route guidance does not activate after the vehicle shuts down. ? Longitude entry does not allow enough digits. ? CD/DVD will not play. ? Navigation accept screen will not clear. ? Navigation shows ?acquiring signal? for an extended period of time. ? New navigation graphics.
Associated Products (28)
2014 Chrysler 200 2014 Chrysler Town and Country 2014 Dodge Avenger 2014 Dodge Challenger 2014 Jeep Compass 2014 Jeep Patriot 2014 Jeep Wrangler 2013 Chrysler 200 2013 Chrysler Town and Country 2013 Dodge Avenger 2013 Dodge Challenger 2013 Dodge Durango 2013 Jeep Compass 2013 Jeep Grand Cherokee 2013 Jeep Patriot 2013 Jeep Wrangler 2012 Chrysler 200 2012 Chrysler Town and Country 2012 Dodge Avenger 2012 Dodge Caliber+ 8 more
Associated Documents
- Download MC-10150546-0001.pdf↗
March 31, 2015•Document ID: 10144870
Service Bulletin/Repair Instructions
STRUCTURE; LATCHES/LOCKS/LINKAGES
Mfr Comm. #:
23-012-15
Date Added:
September 24, 2018
Manufacturer:
JEEP
Summary
Cargo Compartment Load Floor Panel Latch Handle Broken This bulletin involves replacing the cargo compartment load floor panel latch handle. The customer may describe a broken cargo compartment load floor panel latch handle.
Associated Products (4)
2015 Dodge Durango 2015 Jeep Grand Cherokee 2014 Dodge Durango 2014 Jeep Grand Cherokee
Associated Documents
- Download MC-10144870-0001.pdf↗
March 31, 2015•Document ID: 10144868
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
07-002-15 REV. A
Date Added:
September 24, 2018
Manufacturer:
CHRYSLER
Summary
Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
Associated Products (32)
2015 Jeep Cherokee 2014 Chrysler 200 2014 Chrysler 300 2014 Dodge Challenger 2014 Dodge Charger 2014 Dodge Durango 2014 Dodge Journey 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2013 Chrysler 200 2013 Chrysler 300 2013 Dodge Challenger 2013 Dodge Charger 2013 Dodge Durango 2013 Dodge Journey 2013 Jeep Grand Cherokee 2013 Ram 1500 2012 Chrysler 200 2012 Chrysler 300+ 12 more
Associated Documents
- Download MC-10144868-0001.pdf↗
March 27, 2015•Document ID: 10144857
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM
Mfr Comm. #:
08-031-15
Date Added:
September 24, 2018
Manufacturer:
JEEP
Summary
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Keyboard improvements, in the Points Of Interest (POI) section. ? Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). ? The Radio may switch from SiriusXM to an AM station by itself. ? Uconnect registration always present, can not remove Uconnect account. ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? VR operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? VR phone button may not work at times. ? Audio muted after AUX device is disconnected. ? VR, ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? SirusXM station information does not update. ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? High Definition (HD) radio buffering. ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Making assist calls. ? App functionality and screen displays. ? Displays correct media, song titles and tracks. ? Travel
Associated Products (11)
2015 Chrysler 300 2015 Dodge Challenger 2015 Dodge Charger 2015 Dodge Durango 2015 Dodge Viper 2015 Jeep Cherokee 2015 Jeep Grand Cherokee 2015 Ram 1500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500
Associated Documents
- Download MC-10144857-0001.pdf↗
March 25, 2015•Document ID: 10144855
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
21-018-15
Date Added:
September 24, 2018
Manufacturer:
JEEP
Summary
Flash: 8HP70 SRT Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one or more of the following conditions. ? Less than desired gear shifts when driving on steep grades in lower altitudes. ? Less than desired gear shifts during aggressive, high speed driving. ? Erratic 1-2 upshift in cold ambient temperatures. ? Delayed engagement shifting from reverse to drive. ? Harsh or inconsistent upshift that happens intermittently. ? Harsh or inconsistent downshift that happens intermittently while coasting or during passing maneuvers. ? Intermittent delayed shift from 6th gear during aggressive high speed driving.
Associated Products (1)
2015 Jeep Grand Cherokee
Associated Documents
- Download MC-10144855-0001.pdf↗
March 24, 2015•Document ID: 10144852
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; SEATS; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; STEERING
Mfr Comm. #:
08-028-15
Date Added:
September 24, 2018
Manufacturer:
JEEP
Summary
RA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud (Grand Cherokee only). ? U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only). Improvements: ? Only allow vehicle settings to be changed in run mode. To help ensure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.
Associated Products (7)
2015 Jeep Cherokee 2015 Jeep Grand Cherokee 2015 Ram 1500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500
Associated Documents
- Download MC-10144852-0001.pdf↗
March 24, 2015•Document ID: 10144851
Service Bulletin/Repair Instructions
STEERING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; SEATS
Mfr Comm. #:
08-029-15
Date Added:
September 24, 2018
Manufacturer:
JEEP
Summary
RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud. ? The radio does not allow selection of the Polish language. ? The radio fan continually runs at high speed. ? Customer perception may be the radio fan is too loud. Improvements: ? Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.
Associated Products (7)
2015 Jeep Cherokee 2015 Jeep Grand Cherokee 2015 Ram 1500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500
Associated Documents
- Download MC-10144851-0001.pdf↗
March 21, 2015•Document ID: 10144846
Service Bulletin/Repair Instructions
SUSPENSION:REAR:SHOCK ABSORBER; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
17-001-15
Date Added:
September 24, 2018
Manufacturer:
JEEP
Summary
Incorrect Bolts Used On Rear Shock Absorber Upper Mount This bulletin involves replacing the rear shock absorber upper mount bolts. Incorrect bolts used on the rear shock absorber upper mounts.
Associated Products (2)
2015 Dodge Durango 2015 Jeep Grand Cherokee
Associated Documents
- Download MC-10144846-0001.pdf↗
March 14, 2015•Document ID: 10144841
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
18-022-15
Date Added:
September 24, 2018
Manufacturer:
JEEP
Summary
Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one of more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ? P20C2 - Reductant Heater 3 Control Circuit Performance. ? P204F - Reductant System Performance. ? P20E9 - Reductant Pressure Too High.
Associated Products (1)
2015 Jeep Grand Cherokee
Associated Documents
- Download MC-10144841-0001.pdf↗
March 14, 2015•Document ID: 10144840
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Mfr Comm. #:
18-023-15
Date Added:
September 24, 2018
Manufacturer:
JEEP
Summary
Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set: ? P20C2 - Reductant Heater 3 Control Circuit Performance. ? P204F - Reductant System Performance. ? P20E9 - Reductant Pressure Too High. ? P0087-00 - Fuel Rail Pressure Too Low. ? P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. ? P0171-00 - System Too Lean (Bank 1). ? P0172-00 - System Too Rich (Bank 1). ? P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. ? P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. ? P1296-00 - EGR Slow Response - Increasing Flow. ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P2BA9-00 - NOX Exceedence - Insufficient Reagent Quality. ? P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 2. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance Bank 1 Sensor 1. ? P242B-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 3. ? P062B-00 - Internal Control Module Fuel Injector Control Circuit Performance. ? P0088-00 - Fuel Rail Pressure Too High. ? P016F-00 - Closed Loop fuel Pressure Control At Limit - Pressure Too Low. ? P009A-00 - Intake Air Temperature / Ambient Air Temperature Correlation. ? P0234-00 - Turbocharger Overboost Condition. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P050E-00 - Cold Start Engine Exhaust Temperature Too Low. ? P05F8-00 - Reductant Heater Control Module Performance. ? P061B-00 - Internal Control Module Torque Calculation
Associated Products (1)
2014 Jeep Grand Cherokee
Associated Documents
- Download MC-10144840-0001.pdf↗
March 14, 2015•Document ID: 10144839
Service Bulletin/Repair Instructions
ENGINE; POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
21-016-15
Date Added:
September 24, 2018
Manufacturer:
JEEP
Summary
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a ?Stop/Start Ready? message in the Instrument Panel Cluster (IPC) when the vehicle did not perform an auto stop event. This message typically occurs while the vehicle is being driven in Snow Mode. In addition, a small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) stored in the TCM memory. ? P061B - Internal Control Module Torque Calculation Performance. ? U0401 - Implausible Data Received From The ECM/PCM. ? P1DAD - Input Shaft/Output Shaft Direction Correlation. ? P1DAF - Incompatible Limp In Action Requested (set in conjunction with U1424 - Implausible Engine Torque Signal Received).
Associated Products (1)
2015 Jeep Grand Cherokee
Associated Documents
- Download MC-10144839-0001.pdf↗
March 11, 2015•Document ID: 10144834
Service Bulletin/Repair Instructions
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Mfr Comm. #:
08-024-15
Date Added:
September 24, 2018
Manufacturer:
JEEP
Summary
Flash: Service Tire Pressure System Message This bulletin involves updating the Tire Pressure Module (TPM) software and performing a Misc-function routine. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster. On further inspection the technician may find the following Diagnostic Trouble Codes (DTCs): ? C151D - Tire Pressure Sensor Location Undetermined. ? C1581 - Front/Rear Side Tire Pressure Sensor Location Undetermined.
Associated Products (8)
2015 Dodge Charger 2015 Dodge Durango 2015 Dodge Journey 2015 Jeep Grand Cherokee 2014 Dodge Charger 2014 Dodge Durango 2014 Dodge Journey 2014 Jeep Grand Cherokee
Associated Documents
- Download MC-10144834-0001.pdf↗
March 11, 2015•Document ID: 10057925
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
08-024-15
Date Added:
July 14, 2015
Manufacturer:
DODGE
Summary
CHRYSLER 2014-2015 DODGE JOURNEY, DURANGO, CHARGER, JEEP CHEROKEE: CUSTOMERS MAY NOTICE A DISPLAYED MESSAGE ON THE INSTRUMENT CLUSTER "SERVICE TIRE PRESSURE SYSTEM". *LJ
Associated Products (5)
2015 Dodge Durango 2015 Jeep Grand Cherokee 2014 Dodge Charger 2014 Dodge Durango 2014 Jeep Grand Cherokee
Associated Documents
- Download MC-10057925-0001.pdf↗
February 28, 2015•Document ID: 10229211
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
2101215
Date Added:
January 9, 2023
Manufacturer:
JEEP
Summary
Flash: Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. ? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled.
Associated Products (1)
2014 Jeep Grand Cherokee
Associated Documents
- Download MC-10229211-0001.pdf↗
February 28, 2015•Document ID: 10223632
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
2101215
Date Added:
October 17, 2022
Manufacturer:
JEEP
Summary
Flash: Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. ? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled.
Associated Products (1)
2014 Jeep Grand Cherokee
Associated Documents
- Download MC-10223632-0001.pdf↗
February 28, 2015•Document ID: 10221545
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT; POWER TRAIN; BACK OVER PREVENTION
Mfr Comm. #:
21-012-15
Date Added:
September 26, 2022
Manufacturer:
JEEP
Summary
Flash: Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. ? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled. ? 3-2, 2-1 Shift bump on deceleration. ? Less than desired shift quality during hard acceleration. ? Excessive shifts during cruise control operation. ? Intermittent delay shift condition. ? Less than desired engine braking during downhill descent. ? Manual gear selection improvements at higher altitudes. ? Less than desired driveability performance in 4 low. ? Hesitation improvements. ? Inconsistent and/or harsh 1-2, 2-3, 3-4, 4-5 upshifts at moderate throttle. ? Inconsistent and/or harsh lift-foot upshifts. ? Inconsistent and/or harsh coasting 3-2, 2-1 downshifts in Hi or Lo range. ? Ratio fault detection during 1-2 upshift or 8-7 downshift. ? Grade hunting (repeated shifting while ascending a grade). ? 8-7-8 shift busyness when approaching max vehicle speed. ? Undesired gear selection at high altitude. ? Undesired gear selection when driving downhill (not enough powertrain braking). ? Time to exit TIP (manual/paddle shift mode) takes too long. ? Unintended downshifts driving at certain speeds. ? 4-3 coasting downshift may cause excessive engine noise during engine braking. ? Shift hanging when vehicle is started cold. ? Undesired shift toggling in Manual/Paddle Shift mode. ? Lo range selec-speed control 1-2 shift busyness.
Associated Products (1)
2014 Jeep Grand Cherokee
Associated Documents
- Download MC-10221545-0001.pdf↗
February 28, 2015•Document ID: 10144905
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT; POWER TRAIN
Mfr Comm. #:
21-012-15
Date Added:
September 24, 2018
Manufacturer:
JEEP
Summary
Flash: Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. ? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled. ? 3-2, 2-1 Shift bump on deceleration. ? Less than desired shift quality during hard acceleration. ? Excessive shifts during cruise control operation. ? Intermittent delay shift condition. ? Less than desired engine braking during downhill descent. ? Manual gear selection improvements at higher altitudes. ? Less than desired driveability performance in 4 low. ? Hesitation improvements. ? Inconsistent and/or harsh 1-2, 2-3, 3-4, 4-5 upshifts at moderate throttle. ? Inconsistent and/or harsh lift-foot upshifts. ? Inconsistent and/or harsh coasting 3-2, 2-1 downshifts in Hi or Lo range. ? Ratio fault detection during 1-2 upshift or 8-7 downshift. ? Grade hunting (repeated shifting while ascending a grade). ? 8-7-8 shift busyness when approaching max vehicle speed. ? Undesired gear selection at high altitude. ? Undesired gear selection when driving downhill (not enough powertrain braking). ? Time to exit TIP (manual/paddle shift mode) takes too long. ? Unintended downshifts driving at certain speeds. ? 4-3 coasting downshift may cause excessive engine noise during engine braking. ? Shift hanging when vehicle is started cold. ? Undesired shift toggling in Manual/Paddle Shift mode. ? Lo range selec-speed control 1-2 shift busyness.
Associated Products (1)
2014 Jeep Grand Cherokee
Associated Documents
- Download MC-10144905-0001.pdf↗
February 27, 2015•Document ID: 10229207
Service Bulletin/Repair Instructions
FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE
Mfr Comm. #:
2400115
Date Added:
January 9, 2023
Manufacturer:
JEEP
Summary
Slight Diesel Odor In The Vehicle This bulletin involves replacing the existing paper cabin filter with an updated charcoal filter. Customers may experience a slight diesel odor inside the vehicle.
Associated Products (1)
2014 Jeep Grand Cherokee
Associated Documents
- Download MC-10229207-0001.pdf↗
February 27, 2015•Document ID: 10223628
Service Bulletin/Repair Instructions
FUEL SYSTEM, DIESEL
Mfr Comm. #:
2400115
Date Added:
October 17, 2022
Manufacturer:
JEEP
Summary
Slight Diesel Odor In The Vehicle This bulletin involves replacing the existing paper cabin filter with an updated charcoal filter. Customers may experience a slight diesel odor inside the vehicle.
Associated Products (1)
2014 Jeep Grand Cherokee
Associated Documents
- Download MC-10223628-0001.pdf↗
February 27, 2015•Document ID: 10221541
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL
Mfr Comm. #:
24-001-15
Date Added:
September 26, 2022
Manufacturer:
JEEP
Summary
Slight Diesel Odor In The Vehicle This bulletin involves replacing the existing paper cabin filter with an updated charcoal filter. Customers may experience a slight diesel odor inside the vehicle.
Associated Products (1)
2014 Jeep Grand Cherokee
Associated Documents
- Download MC-10221541-0001.pdf↗

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